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Salesforces Lead Administrator/developer Resume

Chicago, IL

SUMMARY

  • Salesforce.com Certified Professional with in Experience in SalesForce.com Apex Classes, Apex triggers, Visual force, Force.com API. Hands on experience in Salesforce.com CRM integration, developing and deploying custom integration solutions.
  • Experience in preparing Technical Design Documents and Deployment documents.
  • Developed Lightning Component Framework and built Lightning component using aura framework.
  • Built reusable UI/UX components with Lightning component framework.
  • Extensive Knowledge on Salesforce Lightning Process Builder, Lightning UI/UX, app builder, Einstein Analytics and creating Visual Workflows, Salesforce Support, communities and Chatter groups.
  • Maintenance of installed Managed Packages in Lightning using Apex
  • Involved in developing salesforce Lightening Apps, Components, Controllers and Events.
  • Involved on creating Lightening Pages inside Lightning Community Builder.
  • Integration experience on Salesforce.com using Apex Language (Classes, Controllers & Triggers), Web Services, Visualforce Pages, Components, Tabs, Custom Objects, Reports, Analytic Snapshots and Dashboards.
  • Worked on opportunity management to streamline the sales process. Implemented Sales cloud and Service cloud in incorporating the enhanced features as required to streamline the business Process.
  • Worked on DocuSign to make deals through online with customer.
  • Experience integrating SFDC with applications like Microsoft Outlook, AEM, SAP etc.
  • Experience in implementing Enterprise applications using Web Services, JavaScript, HTML, XML.
  • Excellent skills in developing code for the database applications to interact with the MySQL database.
  • Participated in Weekly Change control meetings and performed application and global impact analysis.

TECHNICAL SKILLS

Salesforce Technologies: Apex Language, Apex Trigger, Apex Scheduler, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers) and S - Control, Einstein Analytics

Custom Integration and Management tools: Mulesoft, Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Settings, Labels and Tabs, AppExchange Package & Custom Application and Sandbox Data Loading, JIRA, GIT

Force.com tools: Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Migration Tool, Force.com Excel connector

IDE: Eclipse, My Eclipse and Force.com Eclipse IDE plug-in, Welkins Suite, VS Code

Programming Languages: C, C++, Java, .net

Web Technologies: HTML, CSS, Java Script, XML, XML Schema, HTML, Shell Scripts and Web service

Database: Oracle 11g/10g/9i, MySQL, DB2

Version Tools: SVN, GitHub, Bamboo, Gearset

Salesforce Tools: Change sets, Force.com Migration tool, Apex data loader, Force.com Ide, Workbench, Apex Explorer, Excel connecter

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Salesforces Lead Administrator/Developer

Responsibilities:

  • Developing the Apex classes and triggers depending on the requirement.
  • Developing Apex classes, triggers, Visual force pages in salesforce.com for the Application.
  • Managing FieldFX application to send information to Salesforce to capture all the information from Field representatives.
  • Building Lightning components and Lighting grid for the different business scenarios.
  • Involved in developing Salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.
  • Developed Lightning Component Framework and built Lightning component using aura framework.
  • Built reusable UI/UX components with Lightning component framework.
  • Creating product setup, mentioning pricing rules, quotes in Salesforce to organize all the captured information.
  • Creating Product setup, mentioning pricing rules, using Assets to create the Quotes.
  • Writing Apex classes for generating envelope Id in Docusign for making Customers to make the deal fast.
  • Writing Apex classes for creating the integration to SAP, so customers to make the deal fast.
  • Classifying the data on Salesforce for different types of business.
  • Deploying app from pre-prod environment to the production environment.
  • Performing the roles of Salesforce and Developer.
  • Requirement gathering from the Business users.
  • Integrating the salesforce with SAP to establish Quote to Cash connection.Sending customer activity via SAP.
  • Debugging, editing and maintaining existing code in Salesforce.com.
  • Providing production support on events assessment, debugging, code fixing, unit testing, system testing prior to delivery to user acceptance testing.

Environment: Saleforce.com platform, Apex Language, Visual Force, FieldFx, Integrations, API services, DocuSign, SAP, Work Bench, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Git, Jenkins, Dashboards, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, API, Oracle, Windows XP.

Confidential

Salesforce Administrator

Responsibilities:

  • retrofitted their first residential energy storage (battery) system onto one of their existing solar systems, as they start to provide customers with access to electricity in the absences of grid service.
  • Sunnova Energy Corporation maintaining the salesforce.com (CSM & CRM) platform, it is a sales, service and Marketing based cloud Application.
  • Designed and implemented SOX-Compliance to whole organization on profile and permission sets with different POD (Customer care, Revenue management, and Commercial Operations).
  • Worked on Profiles, Permission Sets, Roles, Groups, and Sharing Rules to maintain security.
  • Helped to automate some business processes by creating workflows (email notification/fields/Sunnova Energy Corporation, the largest residential solar provider in us, has successfully installed and updates/tasks).
  • Created workflows to send emails to users if field values are changed in standard or custom objects.
  • Actively involved in deployment process during sprint releases and deploying through Continuous integration and change set into Production.
  • Performing Data Clean-up operation monthly using Data Loader for the Cases.
  • Created Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in lightning experience.
  • I was involved in developing Salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.
  • Enhancements in sales process - validations, workflows, security settings, Reports & Dashboards, FLS, Page Layouts, and Record Types.
  • Responsible for weekly and monthly data export, updates, and backup for the organization.
  • Used Apex data loader, import wizard to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
  • Involved in Salesforce.com Application support activities and customizing the apps to match the functional needs of the organization.
  • Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.
  • Provided Case Management by Configuring Email-to-Case for end user to submit a case through Outlook.

Environment: Saleforce.com platform, Eclipse IDE Plug-in, JIRA, Workbench, SQL, Data Loader, Lightning, HTML, Java Script, Workflow & Approvals, Reports, Lightening design system(LDS), Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Windows XP.

Confidential

Salesforce Developer

Responsibilities:

  • Mastered implementations of multiple uses of Apex, SOQL queries, SOSL, custom object design & management, and the creation of Visual Force Pages.
  • Developed and researched ways to improve productivity within and outside the SalesForce platform, with multiple companies worldwide.
  • Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.
  • Implemented Order Management and Receivables modules in Multi-Org set up and in all Phases of Development life cycle.
  • Involved in using Lightening Process Builder and Workflows and worked on customizing Visual Force to have Lightening Experience for desktop and mobile applications
  • Setting up Environment by enabling My Domain, Decompose the App in Components and build the Lightening App.
  • Involved in mobile app development especially in Salesforce1.
  • Optimized workflow and increased both comprehensibility and potential of clients to utilize SalesForce to full extent.
  • Configure salesforce and marketing cloud integration user along with configuration in salesforce.
  • Support the Email Marketing Manager in the development of new business requirements.
  • Extensively involved in design and configuration of objects, page-layouts, record types, search layouts, list views, validation rules, workflows, Approval Process, custom buttons, custom link, report types, reports, and dashboard.
  • Worked on Email Services and Single Email and Mass Email to send email to different portal users.
  • Designed and developed Apex classes, controller classes, controller extensions, Visual force pages and Apex triggers.
  • Creating web services using Apex to integrate data from different platforms in to force.com.
  • Developed Cascading Style Sheets (CSS) for creating effects in Visualforce pages.
  • REST and SOAP based web services Data migration and integration and Integrating Salesforce.com software with 3rd party solutions, setting rules and parameters for various vendors access to the database.
  • Implemented Sales Cloud to facilitate Campaign Management, Dashboard/Reports development, Lead Management, Content, Contracts, and Customer Service/Cases.
  • Pro-actively plan and monitor entire project execution for risks, issues, scope, customer expectations and relationship.
  • Perform maintenance and troubleshooting of applications. Documented best practices and operational procedures.
  • Build client trust and respect, establish client relationships, and develop rapport with client. Participated and engaged in all team meetings. SME for the instructional designer during training planning and development.
  • Configure salesforce and marketing cloud integration user along with configuration in salesforce.
  • Optimized workflow & increased both comprehensibility, potential of clients to utilize SalesForce to the fullest extent.

Environment: Saleforce.com platform, Apex, Marketing cloud Integration, HTML, Visualforce Pages, VF components, CSS, Java Script, SOQL, Email Services, Force.com IDE, REST, SOAP Confidential Private Limited

Confidential

Salesforce Admin/Developer

Responsibilities:

  • Extensively worked on agile methodology and attended Daily status/standup meetings.
  • Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and
  • Lightning Component Features.
  • Converted Salesforce Classic Visualforce Pages into lightning using Lightning Components and Lightning App Builder.
  • Responsible for developing Salesforce Lightning applications using Lightning Components, Controllers, Events and used Custom CSS in the components.
  • Integrated APEX with external services by making callouts that used SOAP and WSDL.
  • Used APEX data types, Variables, Expressions, Assignment statements, Conditional statements, Loops, SOSL and SOQL queries, Locking Statements, Transactional Control and Exception Statements to invoke triggers.
  • Work with anonymous Blocks that could be executed using System Log Console, Force.com IDE & Web Services API call.
  • Laid groundwork for Force.com platform by creating custom objects, fields, tabs and filled object data using Data Loader.
  • Implemented the requirements on the Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
  • Tested applications by appending multiple components to a Lightning Application and deployed applications from Sandbox to Production. Setup Audit Trail to gather information about Client usage.
  • Used refined global search in Lightning by developing Apex classes and Controllers.
  • Worked with Methods to insert and update records without re-directing users to a new record.
  • Worked with Visualforce Components to customize captions, headers and footers of a table and to embed a
  • Standard list view of an object’s records.
  • Modified simple Workflows to in corporate Email Alerts and Field Updates.
  • Scheduled retrieval of report data to be used with Analytic Snapshots.
  • Defined permissions for Profiles and Administrative Permissions to grant/deny users access to the platform features.
  • Assisting in identifying, troubleshooting, and resolving defects encountered during various stages of the project delivery, including during the deployment and implementation of the solution in production environments.
  • Used SOSL and SOQL within Governor Limits for data manipulation needs of the application using Force.com Explorer and validated the Code Coverage. Handled Salesforce Service cloud implementation and Sales cloud.
  • Integrated Salesforce.com with an external application using Docusign based web services.
  • Migrated data from Excel files to SFDC using Data Loader and Data Import Wizard.

Environment: Salesforce.com CRM Application Platform, APEX Language, Lightning Components, S-Controls, HTML, JavaScript, SOSL and SOQL

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