SUMMARY

• Passionate for creating innovative applications solutions that will facilitate business problem resolution.
• Consistent track record of exceeding expectations and meeting deadlines while remaining adaptable to company changes in direction and strategy.
• Ability to work well with people, resolves client concerns, carries out both long and short - term projects and seeks variety, responsibility and challenge.

PROFESSIONAL EXPERIENCE

Confidential

Texas HR Technology Analyst

Responsibilities:

• SME for Confidential Cloud Fusion HR Core, BPM, Workflow, Taleo and Absence Management, Kronos Time and Attendance.
• Team member responsible for system upgrades (Kronos version 7 to 8, train the trainer) and HCM Confidential Fusion and patches by performing fit/gap and impact analyses, planning and executing configuration changes, preparing test scripts, performing unit, system integration, user acceptance testing, and implementing changes into production for modules supported.
• Conduct Functional/Technical Design Workshops.
• Support end-users across the business with navigating system functionality and features, researching and resolving system errors and developing and delivering end-user .
• Assist with maintaining the HR technology portfolio ensuring on-going data integrity through process review, security administration and audit.
• Lead in various projects including validation of all employee data, process or functional audits, identification of system requirements and partnering with other HR functional areas on system/process related work, data conversion and HDL/HDSL.
• Collaborate with internal stakeholders and partners to develop and analyze business intelligence and reporting needs.
• Manage jira and neocase ticketing systems.
• Oversee 4 employees responsible for HR and absence adjustment data entry.

Confidential

Texas Database Analyst/Report Writer

Responsibilities:

• Design, develop, and deliver data solutions, including data visualizations (Power BI) and ad hoc analysis from raw data.
• Create operational dashboards and automated reports that provide critical insights into customer behavior and KPIs for business outcomes.
• Identify metrics that simplify how we grow the business.
• Collaborate with stakeholders across departments to act on complex, multi-source data to generate/test business assumptions.
• Partner with stakeholders to understand and document reporting and dashboard requirements.
• Provide support for Genius, Saga and Workday(Core HR, Absence, Performance, Compensation, Security, Business Procession and Organization Management) and ADP (Payroll), including researching and resolving problems, unexpected results or process issues.
• Perform and upload Enterprise Interface Builder (EIBs) for mass uploads. Manage tickets system.

Texas Application Business Advisory Analyst Lead

Responsibilities:

• Identify trends, themes and tendencies that indicate emerging operational risks by relying on mining trends in relevant metrics, loss data and external events.
• Support business stakeholders with identifying potential solutions to make a process more efficient and apply possible technology solutions to achieve straight through processing.
• Engage technology partners where needed to implement changes and control implementations.
• Supporting assessment reviews aimed at identifying gaps to policy and standards, defining further improvement opportunities, s and best practices reviews with regional team

Texas Master Data Systems Analyst

Responsibilities:

• Provide primary support and enhancements to Confidential RMS and RPM modules. Serve as a primary point of contact in the requirements and design phases of the project.
• Responsible for gathering business requirements, SIT, UAT, and test scenarios and scripts. Identify and assist in managing any defects, change requests, or new functionality related to the project and current work efforts.
• Maps out and documents “as is” and “to be” process models, defines associated business requirements, and performs gap analysis between process models, technology and people.
• Prepares technical reports by collecting, analyzing, and summarizing information and trends.
• Responsible for trouble shooting Epicor prior to migrating to Confidential Retails Merchandising System.

Texas HRIS Analyst

Responsibilities:

• SME for HRIS data, reporting including (EEO-1, Vet-100), interfaces, visualization, implementation from ADP to Kronos WFC. Responsible for configuration, support of HR Core, compensation, absence, time and attendance, benefits and analytics. Responsible for security and data audits.
• Responsible for evaluating and analyzing salary data and jobs for market and internal competitiveness.
• Responsible for new employees and Managers on how to enter, edit and approve timecards. Supervised 3 HRIS Specialists.

Texas Business Support & Analytics Analyst III

Responsibilities:

• Responsible for analyzing customer behavior, data quality and integrity. Identify and resolve discrepancies within the billing, operational and networking systems.
• Evaluate operational initiatives and drive operational efficiencies, analyze process flows, gap analysis and make recommendation, create operational performance metrics and dashboard gathering data from multiple systems (i.e. Hyperion Essbase, SQL Server, Teradata and Confidential )