SUMMARY

• An analytical and meticulous IT/Supply Chain/Operations leader with demonstrated expertise in warehousing, transportation, e - commerce and omni-channel implementation projects, project roadmaps/development, IT SDLC processes, B2B integrations, data migrations, sourcing/procurement in material handling.
• Established capabilities in both Waterfall and Agile project methodologies, budget management, solutions design, profit/loss, quality assurance, compliance, and problem solving/troubleshooting.
• Leverages cutting-edge technologies to ensure corporate-wide process improvements, optimizing the profitability of initiatives.
• Driven to achieve results and exceed expectations to ensure the long-term and sustained success of an enterprise .

TECHNICAL SKILLS

WMS Systems: Manhattan, Synapse, JDA; WCS Systems: Confidential Proprietary Platform Software Applications: UI/UX Applications, Java; TMS Systems: Confidential, MercuryGate, I2, Manugistics, SAP, AS/400, Tom McLeod Transportation Applications, Software Ticketing Systems: JIRA / Atlassian

PROFESSIONAL EXPERIENCE

Confidential, TENNESSEE

Senior Program Director

Responsibilities:

• Leading highest-profile project of Store Planning, Store Systems, Store Operations, Digital IT Development, Merchandising, Hardware and Equipment and Digital Marketing Teams for Confidential in 2020.
• To Lead/build/design/test/implement this program and Digital IT application that supports the Confidential customer network to Buy On-Line Products and Pick them Up In the Confidential traditional, Plus, and Market Stores ( BOPIS ).
• To lead all departments and team strategy and to execute and implement the DG Pick-Up Self-Service BOPIS product in excess of 17,000 stores and growing to support this new product venture for year 2020 and Confidential .
• To insure departments are aligned financially, operationally, and systemically to support this high-profile venture for the Confidential brand.

Confidential, BRENTWOOD, TENNESSEE

Senior Program Director IT

Responsibilities:

• Leading and managing all software IT platforms and supporting applications for High Jump, Manhattan, RMS, Descartes, et al. in an effort to streamline IT business processes and project initiatives that support the Kirkland’s operations / business.
• Currently managing all IT projects that provided value added services for Network Financial Supply-Chain, Network Demand Fulfillment/Warehousing, Network Transportation and Supplier Management departments.
• Heavy department engagement specific to Supply Chain related work detail, including ( leading ) 3PL expansion initiative to outsource warehousing footprint to Lancaster, TX through 3PL relationship with NFI Co.
• Work with all related departments to build new Manhattan platform and integration and operations team to buildout inventory, set up operations with new warehouse, be liaison to NFI project operations and IT teams, and lead project as a whole.
• Develop IT roadmap for all existing IT platforms and supporting software applications to execute all required implementations through SDLC’s process and PMO methodology and Kirlands supporting processes.

Confidential, OLIVE BRANCH, MISSISSIPPI

Principal Product Owner

Responsibilities:

• Leading and managing all software IT platforms and supporting applications for PKMS, Sterling, Manhattan, TIBCO, Descartes, Glympse, et al. in an effort to streamline IT business processes and project initiatives that support the WSI omni-channel, e-commerce operations / business.
• Currently managing all IT projects that provided value added services for Network Financial Supply-Chain, Network Demand Fulfillment/Warehousing, Network Transportation and Supplier Management departments.
• Heavy department engagement to development all related work detail, business analytics and scoping requirements to implement new business and governance projects, BOPIS initiatives, POS projects, and Mobile App Development for new Glympse relationship.
• Develop IT roadmap for all existing IT platforms and supporting software applications to execute all required implementations through SDLC’s process and PMO methodology and WSI supporting processes.

Confidential, COLUMBIA, TENNESSEE

Chief Information Officer

Responsibilities:

• Led complex conversion IT platform implementation both strategically and tactically for existing TEAM’s supply-chain transportation system to the MercuryGate platform for all existing clients.
• Tasked with changing company culture through project management deliverables and development of IT talent in both the hardware/infrastructure team and software/development team by building project requirements through scope and solution design modeling.
• Build out of a PMO organization and managing all IT projects that provided value added services for Network Financial Supply-Chain, Network Demand Fulfillment/Warehousing, Network Transportation and Supply Management.
• Heavy client engagement to development all related work detail, business analytics and scoping requirements to implement new business on the MercuryGate platform. Created company’s vision and IT roadmap for all client conversions and new platform implementations through SDLC’s process and PMO methodology.
• Led IT executive review strategies with C-Level executive team
• Managed Annualized IT Budget and executed 500 K cost savings in first 3 months
• Facilitated, prioritized, and fostered communications for internal/external clients.
• Prepared, published, distributed, and maintained detailed IT project schedules via work breakdown structure for Agile and Waterfall project methodologies.
• Led IT project initiatives and work development for all systems both hardware and software

Confidential, NEW YORK, NEW YORK

Senior Software Project Manager

Responsibilities:

• Specialized in International supply-chain/distribution through cloud-based collaboration platform and provided data-driven solutions to clients.
• Led complex International implementation projects, including Decker’s Brands, Confidential - Confidential, and Patagonia.
• Tasked with creating project objectives, including building project requirements and managing triple constraint for projects that provided value added services for Network Financial Supply-Chain, Network Demand Fulfillment, Network Transportation and Supply Management.
• Collaborated with clients, development teams, and internal colleagues to meet specified project requirements.
• Managed various long-/short-term projects and functioned as primary liaison between business requests, project roadmap, and project development.
• Implemented International Network Inventory Management upgrade Decker’s inbound off-shore suppliers and vendors for retail clients, including: Teva, Hoka, Ahnu, UGG, et al.
• Implemented International Procure to Payment Financial Management service to Patagonia, Confidential . to all inbound / outbound offshore suppliers and off-shore vendors
• Facilitated, prioritized, and fostered communications for internal/external clients.
• Prepared, published, distributed, and maintained detailed project schedules via work breakdown structure for Agile and Waterfall project methodologies.
• Served as liaison to executive project stakeholders while setting and managing project expectations with project teams and other stakeholders.

Confidential, Reading, Pennsylvania

Senior Software and MHE Project Manager

Responsibilities:

• Specialized in warehousing/distribution and provided data-driven, custom supply chain, and material handling solutions to clients.
• Led complex implementation projects, including Famous Footwear, Genesco Confidential ., and H-E-B. Tasked with creating project objectives, including building project requirements and managing triple constraint for projects in design, electrical, controls, infrastructure, and software engineering.
• Collaborated with clients, development teams, and internal colleagues to meet specified project requirements.
• Managed various long-/short-term projects and functioned as primary liaison between business requests, project roadmap, and project development.
• Implemented WCS/WMS MHE and IT upgrade of e-commerce expansion for retail shoe clients, including Famous Footwear and Journeys, with budgets in excess of $35 million.
• Facilitated, prioritized, and fostered communications for internal/external clients.
• Prepared, published, distributed, and maintained detailed project schedules via work breakdown structure for Agile and Waterfall.
• Served as liaison to executive project stakeholders while setting and managing project expectations with project teams and other stakeholders.

Confidential, Brentwood, Tennessee

Senior Project Manager

Responsibilities:

• Functioned as project lead on OHL, client warehousing, transportation, and international implementations for complex TMS/WMS integrations within contract logistics division. Conducted project management engagement structure in PMO office, utilizing PMBOK project strategy, SDLC technology implementation life cycle, systems analysis, unit and volume testing phases, and Waterfall/Agile project methodologies.
• Performed heavy integration and technical leadership with data dictionary development, integration mapping schema, development and coding details specific to warehousing, and client-specific transportation variations to custom work development.
• Oversaw integration team’s work stream ownership for RedPrairie and Synapse WMS system applications.
• Completed ten projects specific to integration, systems conversion, and e-commerce/fulfillment of Tier 1-3 business clients regarding freight under management of existing business to new platform of MercuryGate systems.
• Coordinated all work stream leadership, C-level executive sponsorship, and senior-level/direct report management teams. Led and managed up to 50 work stream owners while overseeing budget and assets for warehousing deployment and equipment.
• Worked with functional departments, including infrastructure and design, for systems connectivity to B2B tunneling and hardware to systems access through Citrix infrastructure. Collaborated with all security departments for warehousing access approvals, insurance, and liability provisions for security details for use of FTZ customs clearance project initiatives with CVS Pharmacy and Red Bull clients.
• Acted as lead technology support on new business ventures and managed project implementation for North American transportation division to support all related transportation value-added services, including solutions design, engineering, development/architecture, and analytics process to define scope detail and finalize value prop to new business clientele.

Confidential, Jacksonville, Florida

Consultant

Responsibilities:

• Spearheaded strategic technology integration project to build new TMS application of MercuryGate freight management system and drive operations for growth in 3PL/brokerage and transportation marketplace.
• Oversaw project management office and project details for technology implementation teams.
• Led strategic and tactical operations and sales for 65 agent company offices from $186,000,000 in gross sales to $275,000,000 in gross sales for top-ten 3PL/brokerage firm at 19% margin.
• Performed profit/loss responsibility and surpassed all financial and profitability goals for 2010 in downturn economy.

Confidential, Peoria, Illinois

Project Management Lead

Responsibilities:

• Facilitated project management for cross-functional operations and procurement teams to develop a managed network infrastructure within organization. Conducted sourcing s, including achieving $5,400,000 in savings on LTL sourcing initiative by reducing carrier partnerships from 60 carriers to three national providers as well as $3,400,000 in cost reductions for export packaging and container services division supplying all international volumes to foreign CAT plants, regional subsidiaries, and CAT dealers for inbound/outbound lanes.
• Managed revenues of $2,100,000,000 in transportation for TL, LTL, expedite, small package, import and export ocean containers, reverse logistics, heavy haul, and inland drayage modes of transportation, including all CAT parts and finished product inventory.
• Led 2008 Six Sigma and Lean Manufacturing-sponsored projects by Master Black Belt Initiatives for Caterpillar Production Systems.