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Sr. Salesforce Developer Resume

Seattle, WA

SUMMARY

  • Over all 7+ years of professional IT experience with 5+ years of experience as Salesforce CRM Developer with domain experience including analysis, requirement gathering, design, developer, enhancements, testing, deployment and main standalone object - oriented enterprise applications.
  • Experience in scope, design, testing, and deployment and follow up on a multitude of strategic projects within Salesforce.com as the Salesforce.com Developer.
  • Extensive work experience using Force.com web services API for implementing in the application for access to data from different users.
  • Experience in Sales Cloud, Community Cloud, Service Cloud implementations, salesforce.com sandbox and production environments.
  • Proficient in dealing with functionalities related to sales cloud, service cloud, Community Cloud.
  • Expertise in advanced APEX/Visualforce development, including high volume data processing, managed packages, community portals and metadata API.
  • Good Experience on Salesforce Lightning experience in third party integration with ERP (Marketing Cloud, Service Cloud).
  • Worked on Interfaces, Data Objects, Screen Flows, and Conversions according to business processes.
  • Worked on Journey Builder, Email Studio, Advertising Studio / Marketing cloud.
  • Experience building new apps with the Lightning App Builder, Lightning Components and Lightning Web components.
  • Customized existing Visualforce to align with salesforce new Lightning UI experience.
  • Experience in salesforce CPQ implementation as well as ongoing maintenance and support.
  • Designed and Developed Vlocity CPQ for clients
  • Experience in Design and Development customer solutions in Vlocity, Visualforce, Apex, CSS, Javascript
  • Integrated CPQ system with sales force CRM.
  • Supported and improved sales cycles by implementing CPQ solutions.
  • Good understanding of Configure-price-quote functionalities throughout the customer life cycle
  • Extensive experience of using declarative features like validation rules, workflows, approval process, dynamic approval process, sharing rules automation for satisfying complex business process automations.
  • Created customized UI as per the client and application requirements using Visualforce.
  • Experience with SFDC Service console, customer portal, customer communities and service account management.
  • Created Custom Objects and outlined lookup and master-detail relationships and Junction objects to implement many-to-many relationships on objects and Roll-up Summary fields to aggregate data from child records on the parent. Modified data object relationships with the help of Schema Builder.
  • Installed Salesforce AppExchange Apps and Deployed Customization from Sandbox to another environment by Eclipse IDE, Change Set, API and custom user interfaces using HTML and Apex tags.
  • Extensive experience in Requirements Gathering, Business Requirement Documents (BRD), Functional Requirement Specifications/Documents (FRS/FRD) and RTM
  • Hands on experience with Profiles, Permission sets, Organization Wide Defaults and Roles.
  • Experience in working within the governor limits when integrating using SOAP and REST API’s.
  • As a developer created the Unit Test Cases and reviewed the tester test scenarios based on the functionality.
  • Worked on Batch Apex, Apex Scheduler.
  • Extensive experience in data migration and integration using Apex Data Loader.
  • Expertise in querying Salesforce database using SOQL, SOSL using Apex Schema Explorer.
  • Proficiency in Object Oriented Languages like C#, C++, Java and web technologies like HTML, XML, CSS and JavaScript.
  • Well versed in cloud technology and on premise infrastructure integration for Salesforce.com using Force.com platform, XML, Web Services and third party packages.
  • Experience with velocity CPQ.
  • Experience with Oracle database.

TECHNICAL SKILLS

SalesForce.com: Force.com Web Services API, Apex Classes, Apex Trigger, Visual Force, SFDC Eclipse Plug-ins, Force.com IDE for Eclipse, Apex deployment Tools, Force.com Explorer, Data Loader, Salesforce Vlocity, Salesforce.com customizations like Workflow Rules, Communities, Role Hierarchy, Validation Rules, Formulae, Custom objects, Page Layouts, Record Types

Languages: JavaScript, SOQL, Apex, C#, C++, Java

Web Development: XML, HTML, CSS, Visual force, JavaScript

Operating Systems: Windows Vista, XP, 7and OS X (Mac)

GUI and Tools: Eclipse, Force.com IDE, Apex Data Loader, workbench

Other Tools: Demand Tools, Oracle database

PROFESSIONAL EXPERIENCE

Confidential, Seattle, WA

Sr. Salesforce Developer

Responsibilities:

  • Involved in requirement gathering
  • Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
  • Worked on salesforce communities.
  • Experience with SFDC Service console, customer portal, customer communities.
  • Enhanced in Communities by adding new fields, field sets using Salesforce lightning.
  • Worked on different portals in salesforce Communities.
  • Implemented Security and Sharing rules at Object Field and Record levels for different users in the organization.
  • Worked on Salesforce Lightning Components, Lightning Web components for building customized components replacing the existing ones.
  • Minimized code in JavaScript Controllers by adding reusable functions in Helper Component. Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.
  • Created many Lightning Components and server-side controllers to meet the business requirements.
  • Retrieved some data and its functionality from Third-Party API’s and displayed within the lightning component.
  • Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better
  • Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them on to the component.
  • Worked on creating and assigning Profiles, Object level Security, Field level security, Roles, and Public Groups for the users.
  • Created lookup and master-detail relationships on the objects and created junction objects and various advanced fields like Pick-list, Field Dependencies, Custom Formula, Approval Process, field updates and Email generation.
  • Integrated Batch Apex that call outs to external web service in Batch Mode.
  • Worked on creating Flows and Process Builders to minimize the use of workflows.
  • Worked on Email templates.
  • Worked on Email marketing campaign utilizing Salesforce Marketing Cloud.
  • Developed and maintained large volumes of dead line driven Email campaigns and assets managements of email channel calendar and direct mail
  • Worked on Content builder to creating content templates
  • Worked on Automation studios and also created related Activities
  • Reporting on Email campaigns for various stake holders.
  • Worked on AMP scripts while creating the Email templates
  • Created and maintained Email reporting dashboards, conducted A/B Testing and provided results to the marketing team.
  • Worked on developing Page Layouts and Record Types for various custom objects
  • Developed customized Reports, Dashboards for business users
  • Designed, developed apex classes, controller classes and apex triggers, for various functional needs in the application.
  • W orked on Integrating Salesforce systems using SOAP and REST API's.
  • Migrated data from Excel and CSV files to SFDC using Data Loader and Data Import Wizard.
  • Experience with source control tools Git, Bit bucket
  • Used Force.com IDE for creating, modifying, testing, and deploying Force.com Application.
  • Experience working with Force.com IDE, Data Loader and salesforce.com Sandbox environments

Environment: Salesforce.com platform, force.com IDE, Salesforce Lightning Design Components, GIT, Bit Bucket and JIRA, Integration, workflows and triggers, data loader, Data Import wizard, Visualforce, SOAP, REST API, Sales cloud, Community Cloud, HTML5, CSS, Sandbox, Production Environment

Confidential, Santa Monica, CA

Salesforce Developer

Responsibilities:

  • Performed the role of SFDC developer and interacted with various business user groups for gathering the requirements for salesforce.com and CRM implementation.
  • Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization
  • Created many Lightning Components and server-side controllers to meet the business requirements.
  • Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
  • Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
  • Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
  • Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
  • Design advanced reports, dashboards, and portals in Marketing Cloud and other business intelligence tool
  • Created Lightning Component Tabs and Visualforce Tabs using Lightning Components.
  • Migrated financial transactions using Data loader tools that enabled ease of account reconciliation of various journal accounts.
  • Scheduling deployments in the Salesforce Marketing Cloud application and providing completion communications to the client
  • Created and maintained Email Marketing campaigns( marketing cloud).
  • Worked on content builder, created content templates.
  • Managed automated Email Campaigns in the email provider platform, including setup, testing, deployment and reporting.
  • Conducted A/B testing on copy, layouts, offers and targeting of email promotions.
  • Worked on Customizing service console
  • Worked on developing Page Layouts and Record Types for various custom objects
  • Developed many Validation Rules, Workflow Rules, and Triggers on the object to achieve the functionality as per the business requirement.
  • Worked on creating and assigning Profiles, Object level Security, Field level security, Roles, and Public Groups for the users.
  • Involved in developing Vlocity CPQ-salesforce
  • Involved in the development of Complex and Reusable Components in Vlocity
  • Involved in Vlocity Integration.
  • Integrated web services by generating the necessary stubs from the WSDL files for extracting the data from the other systems.
  • Created many Email Templates and Mail Merge Templates and was involved in doing the Mail Merge for different standard and custom objects.
  • Created change sets and migrated them from sandbox to production environment.
  • Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects.
  • Extensively worked with JIRA, AutoRABIT and Pivotal Tracker to track requirements and status.
  • Performed under highly Agile environment with daily Scrums
  • Administrated and monitored the company’s Sales force CRM application

Environment: CRM, Communities, Apex Language, Visualforce, Controllers, Service cloud, Web Services, REST, XML, JSON, AutoRABIT, Workflows, Approval Process, Data Loader, Java Script, jQuery, HTML, AJAX, CSS, Eclipse, Force.com IDE, Developer Console, Force.com Ant Migration tool, Git.

Confidential

Sr. Salesforce Developer/Admin

Responsibilities:

  • Developed and Customized salesforce.com application based on the user needs.
  • Configured various standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Reports, Products, and Cases.
  • Experience in APEX Programming by creating Custom Triggers and perform Asynchronous calls to implement the business logic as per the requirements.
  • Designed, maintained Salesforce standard objects, custom objects and junction objects
  • Implemented data security using OWD and sharing rules as per business needs.
  • Created multiple profiles, roles, page layouts, record types and configured permissions and permission sets based on the Organization requirements.
  • Consolidate multiple Lead sources for easy tracking by marketing/Sales department throughout the process.
  • Worked on Automation studios and created related activities in marketing cloud.
  • Created Email Campaigns using Email Studio/Marketing cloud.
  • Worked and maintained the front-end functionality of the Website from scratch Using HTML, CSS and JavaScript.
  • VLOCITY experience with creation of Vlocity cards, Vlocity Dataraptors, Vlocity templates, Vlocity Omniscripts for implementing different business logics
  • Involved in developing Vlocity CPQ-salesforce
  • Involved in the development of Complex and Reusable Components in Vlocity
  • Involved in optimizing the overall runtime of Omniscripts, DataRaptors and Vlocity Integration Procedures using best practices.
  • Involved in configuration enhancements for CPQ and CLM functionalities..
  • Implemented quote approvals using CPQ Cloud in-built approval functionality.
  • Created Reusable Components in Vlocity .
  • Involved in Vlocity Integration.
  • Involved in configuration enhancements for CPQ and CLM functionalities.
  • Implemented quote approvals using Oracle CPQ Cloud in-built approval functionality.
  • Worked with Dynamic Apex to access Objects and Field values based on user inputs, execute dynamic SOQL, SOSL and DML queries.
  • Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
  • Performed Sales Cloud configurations and used its features such as Lead Management, Email integration, and Sales Forecasting.
  • Designed, and developed the Custom objects, Custom tabs, Components, Visual force Pages to suit to the needs of the application.
  • Involved in Salesforce billing App integration
  • Involved in designing automated billing and generation of invoices
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
  • Integrated Batch Apex that call outs to external web service in Batch Mode.
  • Used data loader and import wizard for migrating data into salesforce from external files.
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.
  • Provided ongoing support to internal users helping them getting used to the applications.
  • Created Inbound and Outbound Change sets and deployed the changes to Production

Environment: Salesforce.com Platform, Data Security, data loader, developer console, Apex Classes, Apex Triggers, Visual force pages, Validation Rules, Reports and Dashboards, Workflow Approvals etc.

Confidential

Salesforce Developer

Responsibilities:

  • Interacted with various business user groups to gather the requirements and documented the requirements.
  • Used Force.com IDE for creating, modifying, testing, and deploying Force.com Application.
  • Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
  • Developed apex REST web services classes for external applications accessing salesforce.com data with restricted access.
  • Minimized code in JavaScript Controllers by adding reusable functions in Helper Component. Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.
  • Worked on creating Flows and Process Builders to minimize the use of workflows.
  • Designed, developed apex classes, controller classes and apex triggers, for various functional needs in the application.
  • Collaborated in developing email services that changed approval and ownership statuses of records.
  • Designed various Webpage’s in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
  • Experience working with Force.com IDE, Data Loader and salesforce.com Sandbox environments
  • Created, tested and deployed a web-to-lead instance and a lead-to-opportunity-to-contract conversion workflow process.
  • Performed the role of support engineer for the internal users and helped them in getting used to the application, generated reports.

Environment: Salesforce.com Enterprise Edition. 1 Full Copy SandBox, 1 Developer SandBox, 1 Configuration only Sandbox, Data Loader, Force.com IDE, Excel Connector

Confidential, Phoenix, AZ

Jr. Salesforce Developer

Responsibilities:

  • Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex for implementing Business logic and functionality to the visual pages.
  • Created users, hierarchical roles, profiles, security controls and new fields as required.
  • Created and maintained validation rules, custom workflows and approval processes.
  • Created record types, page layouts, configured page layouts ad assigned pages layouts to different record types.
  • Designed various Webpages in Visualforce for customers to select a variety of services offered by the org and integrate them with the sales team.
  • Used data loader to import data in Salesforce.
  • Developed customized Reports, Dashboards for business users and managers, developed custom report using visualforce pages.
  • Prepared documentation regarding existing integration of salesforce with other systems in the company.
  • Created and maintained the documentation for application Design, data mapping document for Migration and integration technical design document
  • Used Force.com IDE to migrate code to the deployment instance.
  • Worked to handle governor limits of Heap size, view state problems, maximum SQL Queries execution etc.
  • Wrote triggers and test classes to deploy triggers in production environment.

Environment: Salesforce.com Platform, Sales Cloud, Data Loader, Force.com IDE.

Confidential

Jr .NET Developer

Responsibilities:

  • Developed Functional and Data Access classes for all Web Server controls.
  • Designed and Developed Web forms using C#. NET. Developed UI using ASP.Net and Windows forms.
  • Used ADO.Net for data retrieving, querying, storage and manipulation.
  • Involved in configuration of BizTalk Adapters (File, HTTP)
  • Used Microsoft SQL Server on Microsoft Windows XP and exist in the Active Directory structure. Created stored procedures, triggers, views for data access and manipulation.
  • Extensively used Data grids, Data Tables and Datasets for Data manipulation.
  • Used XSL defined schema structures for XML files.
  • Involved in GUI web Functional Testing using win Runner.
  • Used SOAP protocol for Message Format.

Environment: Microsoft Visual Studio 2005, HTML, DHTML, Java Script, C#. NET, VB.NET, ADO.NET, SQL Server 2005, IIS 6.0

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