SUMMARY

• Having 9 Years of IT experience with 5 years of strong experience in design, Development, communities, lightning component development, lightning locker services, classic to lightning migration and deployment of application using Force.com, Apex, Visual force and Cloud Computing based Sales force CRM, customization and development and 4 years in Java/J2EE
• Experience in Administration, Configuration, Implementation (Soap API, Rest API and Meta data API as Call in and callout services) and Support of Salesforce CRM and Salesforce SFA applications.
• Experience in modifying Visualforce pages to support the Lightning Experience and good understanding of lightning mode and its features Strong in Aura Lightning framework with Applications, Components, Controllers, Stylesheets.
• Worked on Visual Flows and Process Builder to automate workflow actions based on the functional requirement.
• Designed various Webpages in Visual Force for functional needs within Salesforce.
• Designed and developed Apex Triggers for various functional needs in the application.
• Created Custom Controllers and Standard Controllers in Visual Force.
• Having experience with Apex Triggers, Apex Classes and Wrapper Classes as mentioned in the business requirement.
• Worked on Visualforce pages and having experience with CSS and Java Script.
• Provided administration support to create new users, deactivate users, modify security and sharing settings for users.
• Experience with Apttus CPQ to oversee design, estimating, citing, rebates, motivating forces, and recommendations on any gadget.
• Implemented Salesforce Lightning Components for small set of users within the organization.
• Worked on both lightning frameworks Aura and LWC.
• Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect.
• Experience in building re - usable Lightning components and using Lightning Framework.
• Experience in using client side and server-side controllers in Lightning Design.
• Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect
• Experience working across various SFDC implementations that are covering Sales cloud, Service Cloud and Apttus CPQ.
• Process knowledge of CRM processes like Sales, Marketing, customer service and customer support, Business processes and recommended solutions to improve their processes using Salesforce.com.
• Configured and Customized the Salesforce Sales Cloud, Service Cloud, Marketing cloud and Opportunity Management for business support for customers.
• Experience in Data Integration and Data Migration from legacy systems to Salesforce using Apex Data Loader.
• Knowledge on the Field Service Lightning mobile app how it works and aids on - site job management to a mobile workforce.
• Experience in XML, JavaScript, HTML, Eclipse and SVN.
• Having experience on support projects providing solutions to Level-1, Level-2 and Level-3 tickets.
• Having experience on live support activities providing solutions to end users on Production environment.
• Worked on Soap API and Rest API to design and support web services platform.
• Created the Validation Rules, Approval Process, workflows for automated lead routing, lead escalation and Email Alerts.
• Expert in developing User Interface (UI) applications and professional web applications using JavaScript, JSP, HTML5 /DHTML, XHTML, jQuery, CSS3, and Ajax.
• Worked on Web services using REST API exclusively on obtaining the needed information using the URL approach.
• Having experience on Sales cloud in opportunity management, account management.
• Having experience with partner WSDL, Enterprise WSDL and Metadata API.
• Worked on Sales cloud such as Web-to-lead to support online lead capture, with auto-response rules.
• Proficient in Configuration, Customization, Programming with Apex API (Controllers & Triggers), Visual force Pages, Visual force Components using up-to-date technology & implementing new instances of Sales force
• Defined assignment rules to route case request to appropriate case support queues.
• Implemented security and sharing rules at object, field, and record level for users at different levels of organization, Created various profiles and configured the permissions based on the organizational hierarchy.

TECHNICAL SKILLS

• Apex Language, Apex Classes, Apex Triggers, Apex Scheduler, Apex Webservices, Visualforce Pages
• Visualforce Component and Controllers, AJAX, Workflow & Approvals, Dashboards
• Lightning component Framework, Aura UI Framework, Analytic Snapshots
• Case Management Automation, Custom Objects, Sandbox Refreshments
• Deployments (Change sets), SOQL, Process Builder, Workflow Rules, Approval Process.
• SFDC Tools: Apex Data Loader and Force.com Eclipse IDE Plug-in
• Force.com Explorer, Force.com Data Loader, Excel Connector
• Force.com Platform (Sandbox and Production), Force.com Migration Tool, Apttus CPQ, Steel brick.
• Languages: Apex, Core Java, Java Script
• Operating systems: Windows, MSDOS, LINUX
• Databases: Oracle 10g, Oracle 11g, SQL Server, DB2
• Methodology: Agile, scrum, SDLC, RUP.
• Account management, Frame, Modeling, Teradata
• Administrative, Functional, MSDOS, Tomcat
• Agile, UX, Enterprise, User interface
• ANT, HTML, Operating systems, User Interface design
• API, DB2, Oracle, Validation
• Automate, IDE, Pick, View
• Automation, Informatica, Processes, Windows 2000 Server
• Back-up, Explorer, Programming, Workflow
• Backup, Java, Progress, Written
• Bachelors, JSP, Proto-typing, XML
• Business process, Java Script, Purchasing, Zip
• Com, JavaScript, Reporting
• Controller, JDBC, Requirement
• CRM, LINUX, Requirements gathering
• CSS, Managing, RUP
• Clients, Marketing, Sales
• Client, Mechanical Engineering, SAP
• Version control, Access, SDLC
• Data Modeling, MS Access, Servlets
• DTS, Excel, Scripts
• Database, Microsoft Excel, Script
• Databases, Mail, SOAP
• Data Warehousing, Outlook, Specification
• Delivery, Windows, SQL
• Designing, 2000, SQL Server
• Eclipse, Windows XP, SQLServer
• Email, Word, Stories
• Fast, Migration, System Analyst

PROFESSIONAL EXPERIENCE

Salesforce Lightning Developer

Confidential | Chicago, IL

Responsibilities:

• Requirements gathering and doing configuration and customization according to business requirement.
• I was involved in estimation and analysis for migration from classic to lightening.
• Created custom objects and custom fields in Lightning experience.
• Involved in creating component for custom buttons which are not supported in lightning.
• Created Email Templates and Mail Merge Templates and was involved in doing mail merge for different standard and custom objects in lightning experience.
• I was Involved in developing Salesforce Lightning applications using Lightning Web Components, Controllers and Events and used custom CSS in components.
• Developed Lightning Component Framework and built Lightning web component using aura framework.
• Built reusable UI/UX components with Lightning Web component framework.
• Knowledge on Salesforce Lightning Process Builder, Lightning UI/UX, app builder and creating Visual Workflows, Salesforce Support, communities and Chatter groups.
• Maintenance of installed Managed Packages in Lightning using Apex.
• Worked on preparing Technical Design Document.
• Written Apex Triggers on Account contact and opportunity to automate business process.
• Written Apex Classes, Batch Classes and Schedule class according to business requirement.
• Written helper classes support for Apex Triggers.
• Writing apex code according to governor limits.
• Doing bulkification of trigger using Collections like list, set and Map.
• Handling view state error in Visualforce pages.
• Writing relationship SOQl queries according to business requirement.
• Developed Visulaforce pages using standard controller, Custom controller and extension controller.
• Worked on Soap API and Rest API to design and support web services platform.
• Developed batch process to load data from external system to salesforce.
• Sent Email Notification to Partner through Process builder once after approving access to purchasing records.
• Worked on agile Process.
• Implemented Quote-to-Cash solution using APTTUS CPQ.
• Good understanding of Apttus CPQ.
• Involved in CPQ (Configure, Price& Quote) design and mapped to Salesforce custom objects and involved in Apttus Advanced Workflow Approvals.
• Worked on visual force pages and its attributes.
• Worked on Process builder for automating actions such as creating and updating custom object records.
• Writing Experience in Implementation, and Support of Salesforce CRM, and Salesforce SFA applications based on Apex Language and leveraging Force.com Platform.
• Worked on Visual flow for achieving user triggered actions for displaying customer information on screens.
• Worked on Process builder for automating actions such as creating and updating custom object records.
• Worked on Batch classes and wrapper classes to improve work efficiency.
• Wrote SOQL and SOSL queries within custom controllers, extensions and triggers.
• Worked on External enterprise applications with salesforce using Metadata API.
• Using Metadata API to retrieve, deploy, create, update or delete customization information, such as custom object definitions and page layouts, for organization.
• Responsible for weekly and monthly data export, updates, and backup for organization.
• Used Apex data loader, import wizard to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
• Worked on Sales cloud in opportunity management, account management.
• Involved in Salesforce.com Application support activities and customizing apps to match functional needs of organization.
• Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.
• Provided Case Management by Configuring Email-to-Case for end user to submit case through Outlook.

Environment: Apex, Visual force, Apex Classes, SOQL, Lightning Components, Apex triggers, Lightning, Visual force, Pages, Batch Apex, Schedule Apex, SOAP, REST, Workflows and Approvals, Data Warehousing, Case Management, Automation, Sandbox testing.SalesForce.com Platform, S-Controls, Salesforce.com Custom Objects.

Salesforce Developer

Confidential | San Diego, CA

Responsibilities:

• Interacted with users to understand complex business requirements and documented requirements.
• Experienced in designing, developing and data modeling of application and ensured that are within Salesforce governor limits.
• Created productive documents which will be used by rest of team to have better understanding of related system; Salesforce.com CRM.
• Generated quotation word document from Salesforce.com and using feature of CPQ product.
• Involved in end to end testing and configuration enhancement for CPQ and CLM functionalities.
• Created custom objects, custom Fields, Validation Rules, and formula fields.
• Created Visualforce pages, Apex Triggers, Apex Classes, Test Methods and Workflows.
• Developed SOQL query to pull data from salesforce.com instance to Right90 application.
• The process is set to run by default every 20 min and pull information that is changed since last successful sync run.
• Worked on Visual flow for automating user actions and displayed appropriate information on screens.
• Worked on Process Builder for calling apex methods for updating contact information with zip code.
• Deploy using Force.com IDE tool, Change sets and Eclipse for sandbox to production environments.
• Having experience on support projects providing solutions to Level-1, Level-2 and Level-3 tickets.
• Developed scripts to load forecast data from salesforce.com.
• Created technical design document and functional design documents as per business requirement.
• Worked on Sales cloud such as Web-to-lead to support online lead capture, with auto-response rules.
• Developed integrations to integrate data from Salesforce.com using SFDC APIs.
• Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.
• Fields and defined Field Dependencies for custom pick list fields.
• Implemented Case Assignment Rules to direct case to appropriate group such as Stories and PCS Central Support.
• Wrote Case Escalation Rules to escalate cases depending on time frame and difficulty of case issues

Environment: Apex, Visual force, Apex Classes, Apex triggers, Visual force, Pages, Batch Apex, Schedule Apex, Workflows and Approvals, Data Warehousing, Case Management, Automation, Sandbox testing, SalesForce.com Platform, S-Controls, Salesforce.com Custom Objects, HTML, Java Script, Workflows, Reports, Force.com Eclipse Plug-in, SalesForce.com sandbox MS SQLServer2000, MS Access, Query Analyzer, DTS, BCP, SQL Profiler, Import & Export Data, Windows 2000 Server.

Salesforce Developer

Confidential, Plano

Responsibilities:

• Worked with Business System Analyst to provided recommendation and designed Best Solutions for implementing new business ideas.
• Provided development, implementation, and updating focusing on Sales cloud and Service cloud.
• Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, solutions.
• Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.
• Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
• Implemented Case Assignment Rules to direct case to appropriate group such as Stories and PCS Central Support.
• Defined objects and Field Level Security for different profiles.
• Wrote Apex Trigger on Contact for cross object field update for reporting purposes.
• Enhanced Apex Class and Visual Force Page to create custom Related List, showing activities for selected contacts or clients.
• Created and maintained Reports and Dashboards to provide fast access to key business metrics.
• Having experience on live support activities providing solutions to end users on Production environment.
• Provided Case Management by Configuring Email-to-Case for end user to submit case through Outlook.
• Created and configured Email templates which were used by PCS Central users for approval processes and other field updates.
• Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing.
• Customized Chatter objects and tabs to view progress and discussion on business process.
• Worked in different sandboxes for development and testing and involved in migrating code to production instance in installments using Change Set.
• Configured Chatter to track emails from Outlook to Salesforce by following user.
• Worked with AppExchange Dup Catcher to filter and prevent duplicate records in organization.
• Responsible for weekly and monthly data export, updates, and backup for organization.
• Used Apex data loader to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, API.

Salesforce Developer

Confidential

Responsibilities:

• Performed detailed analysis of business and technical requirements and designed solution by customizing various standard objects of Salesforce.com (SFDC) and other platform-based technologies like Visualforce, force.com API, and web service.
• Designed and implemented solution by customizing various Sales process standard objects like Leads, Contacts, Accounts, Opportunities, Cases and solutions of SalesForce.com (SFDC).
• Customized several Formula Fields, Validation Rules, Tasks, Workflow rules, Triggers, Apex classes to achieve complex business functionality.
• Creating Custom Objects and defining Lookup and Master-Detail Relationships on objects in Salesforce.
• Used JavaScript, jQuery for client side programming.
• Evaluated Cast Iron for migrating data within Salesforce.com.
• Extensive experience Creating Roles, Profiles, Email Services and Page Layouts.
• Created various Approval process in Salesforce.com for Sales process to run properly in organization.
• Designed and developed SFA based Application on force.com platform in salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Created various Scheduled and Batch apex jobs based on business requirements.
• Designed and developed Apex Triggers for various functional needs in application and worked in improving existing Apex code.
• Implemented requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Used SOQL & SOSL for data manipulation needs of application using platform database objects.
• Integrated with External sources by making callouts that used SOAP/REST.
• Used Force.com, web services API to create, update, retrieve and delete records from SOAP based web services using java.
• Worked in GIT version control systems to keep history of developed files and involved in Code Review board to maintain standard of Apex code.
• In-charge of deployment using change sets and Eclipse and taking back-up of production environment before deployment.
• Performed Unit, Integration, Regression and User Acceptance Testing.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Informatica Cloud, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Web Services Security Controls, Eclipse IDE Plug-in, Windows XP.

Java Developer

Confidential | Chicago, IL

Responsibilities:

• Analyzed business requirement and developed app using Java and Mozilla XUL.
• Involved in development using spring, Hibernate and JSF Framework.
• Used ANT script for project deployment.
• Use case, design - class, sequence diagrams.
• User Interface design.
• Data Modeling - logical and physical models.
• Requirements gathering- Proto-typing, Walk-through to business groups and gap analysis.
• Understand business aspect of application and converted into requirements document.
• Create POC for first time patterns and vendor integrations.
• Code review with developers and delivery team.
• Co-Ordinate and manage Global Delivery teams at offshore locations.
• Schedule and organize weekly or daily stand up meeting with whole development teams both onshore and offshore.
• Develop Functional Requirements Specification (FRS).
• Business process review and modeling.
• Involved in writing SQL queries for application in Teradata database.
• Create or involve in Implementation planning with Project Manager.

Environment: Java, JSP, Servlets, HTML, JDBC, JDK, Waterfall Model, Tomcat, Windows XP.