SUMMARY:

• I am an enthusiastic manager with 20+ years of experience with a wide base of IT related abilities. Since 2007,
• I have become a skilled NetSuite ERP/OneWorld functional manager, which is validated by both my experience and eight NetSuite s.
• My background in accounting and strong ability to work with diverse individuals in Marketing, Finance, HR, and Manufacturing departments demonstrate my valuable skills to any potential employer.
• My ability to develop procedures and practices efficiencies, thereby substantially reducing costs.
• I have a strong understanding of business practices related to accounting (AP, AR, GL, invoicing), sales, inventory management (purchasing and fulfillment) and web presence (e - commerce sales), and its application to Netsuite ERP.

PROFESSIONAL EXPERIENCE:

Confidential

Director of ERP Consulting Services

Responsibilities:

• Lead Delivery of Caravel’s NetSuite and Advisory Practice.
• NetSuite Project Management functions, as needed on implementation projects.
• Review, Refine and Enhance NetSuite implementation methodology in collaboration with consulting and partner team.
• Manage project staffing in concert with partner team
• Consultant Development: Create and foster team culture of consulting team and facilitate /s of team members.
• Work directly with Partner team to develop Managed Services Practice and Strategy.
• Individual Project Execution.

Confidential

NetSuite Senior Consultant

Responsibilities:

• GL, AP and Intercompany processes, including support of revenue recognition and multi-book accounting.
• Functional support of integration of external applications
• MDM management, Subsidiaries, COA, segments
• Search and reporting requests,
• Testing and troubleshooting with off shore and local resources
• and mentoring, including leading effort for my team
• Manage off short team of 14 with both functional and technical capabilities for support and enhancement requests.
• NetSuite lead for daily month end/quarter end close defect resolution for urgent issues working directly with high level finance teams.

Confidential

NetSuite Manager

Responsibilities:

• Confidential is a user of NetSuite’s OneWorld product, with 21 subsidiaries in the Americas, APAC and EMEA, multiple currencies, and intercompany consolidations. We have the Advanced Inventory Module, Work Orders and Assemblies, Project Management, Advanced Financials, Fixed Asset Management and sandbox.
• Very strong in financials, reporting, saved searches, alerts, for both operations and finance.
• Key member/Americas Lead Manager of implementation, including project management, planning, execution, user and support
• Enhancement to product, prioritize and groom backlog. Including the development of custom solutions, including custom record types, forms, roles, workflows, and some very limited scripting
• Manage products which have NetSuite touchpoints, including Concur Expense and Travel.
• Handle global NetSuite support. Cases are eventually escalated to me for final resolution.

Confidential

Netsuite Product Manager

Responsibilities:

• Netsuite Product Manager for Confidential, under limited supervision and much decision making:
• Defines, develops and executes product line strategy and identifies business opportunities/
• Leads and manages the NetSuite Product team in the efficient and effective provision of information related products and services.
• Develops and maintains close collaborative partnerships with technology personnel and ensures seamless integration with existing technology platforms.
• Collaborates with internal business units, including but not limited to, Adjacent Business Development, Adjacent Business Units, Sales, Service Operations and Customer Relationship COEs to understand service needs and requirements, improve process enabled through Netsuite technology and manage service integration issues.
• Defines and manages the implementation of product enhancements including new product releases or upgrades and ensures all customer and quality requirements are met in the product delivery. Currently managing upgrade of our e-commerce platform to new SuiteCommerce package from Netsuite.
• Collaborates with business units, project managers, development teams and user communities during the design, development, test and launch phases of software development or upgrade and release.
• Works with Marketing to align product-marketing strategy with corporate messaging and branding.
• Confidential uses Netsuite One World as part of a two tiered ERP system with Lawson.

Confidential

IT Director / Project Manager / NetSuite Implementation Manager

Responsibilities:

• Netsuite Specific Skills and Experiences. Experienced Netsuite manager, beginning in 2007 during the implementation of NetSuite ERP. Skills and Experiences of note:
• Project Management of Netsuite implementation and complex special projects, including requirements gathering, creation of project plans and schedules, obtaining and managing resources, budget management, preparing contingency plans, management and support project team, evaluate quality and outcome of finished projects.
• Sales Cycle and Related: Order-to-Cash, Customer setup, terms creation, shipping integration with UPS/FedEx, Order-to-Cash: order processing thru manual creation or automated processing from 3rd part vendors (EDI integration), pick list, packing list and invoice creation and customization, including our Netsuite integrated web store. A/R controls and customization.
• Purchase Cycle and Related: Vendor setup and customization, Procure-to-Pay: including purchase order initiation and customization, receiving and bill entry, A/P reporting and bill payments.
• Inventory and Item Specific: New inventory item, assembly item, non-inventory item setup and customization, including custom fields, bin locations and multi-location inventory adjustments, work orders and builds.
• Financial Reporting: General Ledger and Budgeting: Account setup and maintained, fiscal year setup, report generation and error checking and troubleshooting errors. Also assisted accounting department with Fixed Asset Management
• Customization: Experienced in custom reports, custom saved searches, mass updates, csv imports, customization of dashboards, odbc setup and usage for custom reports such as Crystal BI and applications such as bar code labeling software. Was responsible for any custom requests from executives or department managers.
• Marketing: Sales force support and automation, including Assist Marketing Director as needed providing sales data, web metric reports, and marketing materials.
• Support and: Resolve escalated support tickets from our Netsuite users, point of contact with Netsuite support, and new user .
• CRM: Customer support and CRM experience
• Breakeven and margin analysis and presentation of finding to sales force and marketing departments. a strong knowledge of Netsuite’s tables, updating them through SQL commands, mass updates or csv imports and thereby the ability to design custom reports using Crystal inventory control with multiple item types across multiple locations;
• EDI (Electronic Data Interchange) and data sync management. Work with clients to set up EDI, increase order fill rate, DECREASE charge back expenses and increase our ratings on our vendor score cards.
• System administration, including backup management, MS Server 2003 Administration, Security Appliance Administration (Sonic Wall), MS-SQL database management.
• Manage DataSync and Retail Link for Walmart vendor account, including item testing at Consumer Testing Labs, Inc., report processing, new item setup, DataSync new item setup, order recommendation and processing; manage Vendor Central for Amazon.com, including order processing and control, invoicing and new item setup.
• Experienced in developing custom reports in Netsuite, a cloud based Saas ERP system, using SAP Crystal Reports/SQL, as needed by Executives in the Finance, Marketing and HR departments.
• Process analysis to increase efficiencies company wide thru automation of routine tasks. An example is processing of payments from large transaction customers using ODBC thru csv files provided with check remittances. This process automation saved 250+ man-hours per quarter, approximately $50,000 per quarter, while achieving zero transactional defects to the A/R and the General Ledger.
• Managed the conversion of payroll from ADP auto pay to in house payroll.
• Reduced departmental workforce by 40%, translating to an additional $510,000 per year in payroll reductions, while increasing quality of work product with no increase in work hours.
• Managed a staff of up to 5 employees.
• Experienced Help Desk Manager, oversaw the conversion of contracted help desk support to one in house for 140+ stores located across the country, which goal I achieved within six months
• Experienced in the use of hardware based VPNs and their setup to multiple locations;
• Set up automated backups for critical systems using NAS devices, including payroll, manufacturing, and time functions;
• Strong knowledge of accounting principals, with related GL, A/R and A/P troubleshooting and auditing. Work closely with CFO for financial reporting.

Confidential

Business Manager

Responsibilities:

• Experienced in four ERP Conversions, Data Works to Netsuite, Netsuite to Quickbooks Enterprise, Great Plains to a custom programmed UNIX service sector management system and custom package to custom package based on a Informix SQL db.
• Was lead manager in two of the above conversions, one from Dataworks Accounting and Manufacturing system to a cloud based ERP system, Netsuite.com. The other was Netsuite to Quickbooks Enterprise.
• Managed two small business accounting package installations, Quickbooks Enterprise.
• Developed and implemented business plans, short-term objectives and long-term goals. Experienced in working with diverse professionals, including lawyers and bankers to get legal entity set up, financial planning, and daily operations management.
• Experience in short and long-term financial planning and budgeting, as well as day-to-day operational management. Strict controls are essential in business, as company success is tied to discipline in the allocation of capital.
• Performed a needs analysis and plans of implementation/correction in the areas of office automation/computer systems planning; implementation of new Windows servers, telecommunication needs assessment; accounting systems development, web site design and building.
• Experienced in the creation of business start-up; development of business strategic plan, marketing plan, and operational plan including the research of office systems for accounting, desktop publishing, equipment purchases.