SUMMARY

• I am a Test Manager at Confidential, currently working with a Confidential client in Sunnyvale, CA. Total 10+ years of experience in Insurance, Ecommerce, Social Media, Enterprise Software and Telecom. Developed comprehensive automation and infrastructure that boosted product development capabilities, improved quality, increased speed to market, and provided a competitive advantage in the marketplace.
• Exceptional communication, team building and talent sourcing abilities Test Automation along with Manual testing.
• Proficient in analyzing the application crashes\failures, review of customer feedbacks of product, active participant in different levels of testing (Functional & Non Functional testing, System, Integration, Regression, User acceptance, Performance & Exploratory testing).
• Proficient in Computer programming using VB script/ Descriptive language.
• Extensive descriptive programming experience in the domains of Insurance, Finance, Communication and E - commerce.
• Responsible for developing, executing automated program’s and coordinating various Automation programming activities with business as well as Development team.
• Leading offshore teams as well coordinating with Developers, Managers, Business users and accommodating the request from clients and verify and repro the work done by offshore, Planning and improvising process improvement projects from clients' most challenging areas.
• Active participant in planning, scheduling and testing in Bug bashes.
• Successfully coordinated with Clients and offshore teams.
• Good experience in Process, Risk and people management.
• Well versed with Business and Functionality Requirements study and analysis.
• Good Communication and Leadership skills.
• Excellent problem solving, analytical and technical skills.

TECHNICAL SKILLS

Application Software: Oracle Applications E-Business Suite R12, Web applications, Windows applications, Salesforce (SFDC), MS Dynamics 365, CSP (Customer Support Portal), Solution Builder, MS Power point, POSTMAN API, Research app, Snap logic, Data Dog, SOAP UI

Scripting\Programming Languages: VB script, Descriptive Programming, JAVA

Database: MY SQL

Amazon Web services: AWS Lambda, Cloud watch, Amazon simple storage service S3

Project Management tools\Methodology: JIRA, One Note, Agile-Scrum, Confidential Share point, One Drive

Operating System: MS Windows, MAC

Tools and Framework: HP UFT 12.50, Selenium WebDriver, HP ALM/QC, E Swift framework, Hybrid framework, BPT framework, JIRA, Bugzilla, PayLoad/ARC, Visual Studio, Eclipse, Load runner.

Manual testing: Functional testing, System testing, E2E, Integration testing, Regression testing, Performance testing, User acceptance testing, Exploratory testing, localized language testing, create\write test plan, test cases, traceability matrix.

Special skills: Application crash metrics analysis, Bug triage, review and triage high level customer feedback in OCV Portal.

PROFESSIONAL EXPERIENCE

Confidential

Test Manager

Responsibilities:

• Coordinate with Clients at onsite and team at offshore
• working for the Production support team, mainly working on production defects, enhancement release.
• successfully validated Okta to Onelogin vendor migration, API testing for almost 45 applications
• Designed automation framework using serenity.
• Participated in design Walkthroughs and verify JIRA Test Scripts and results
• Validation of Logs in Datadog and Cloud watch after execution of AWS Lambda
• Test variant applications for Order placement, Billing, payment processing, validation of customer info in Gooey, API gateway.
• Test different applications as different stakeholders and end users (FST, Icoms, OAM, Gooey, Mobi, IAM, Payment UI.
• Received client appreciation for Immediate halp in prod defects validation and halp in emergency releases.

Confidential

Test Lead

Responsibilities:

• Extensive noledge on Power point testing on Windows, Online and MAC
• Review of prod user feedbacks and assign high level feedbacks to stakeholders for any prod issues, Automation of crash analysis (as part of Process improvement).
• Finding crashes\OCV’s raised at user level for different Confidential product users using Selenium web driver with TestNG framework.
• Analysis of application crash for different audience and creating bugs for high spike failures after analysis -Watson crash analysis metrics.
• Good experience in validating API testing using POSTMAN API.
• Review and triage test failures\Bugs and verify fixes and scheduling and active participating in Bug bashes for any new feature release to prod.
• Raise defects in Confidential Visual Studio, tracking and updating the defects.
• Performing Regression testing, System testing, Functional and Performance testing
• Manage multiple competing priorities in a fast-paced Agile/Scrum environment
• Collaboration with cross functional teams involved in the application delivery.
• Coordinating between Clients, Developers, BSA’s and BPA’s for various activities involved in throughout SDLC cycle.
• Ensure the timely delivery of different feature milestones.
• Test the structured pass activity monthly base to make sure nothing was broken due to new feature addition, regression testing.

Confidential

TEMPPrincipal Automation Test Lead

Responsibilities:

• Received Client’s and manger’s appreciation for building a customized framework for the project, which compiles the high-level summary report with an efficiency of 90%.
• Extensive noledge on Sales Force application, Automated the upstream Sales Force and integrated to Oracle automation suite.
• Created customized framework to compare values from source to target table values at backend database using SQL DB, which in terms saves 90% manual efforts and more efficient results report. Which is elected for the Green Belt Six sigma project and also passed the Green Belt certification exam with 95% scored.
• Create, update, maintain and execute automation test suites on a daily basis.
• Review and triage test failures and verify fixes.
• Manage multiple competing priorities in a fast-paced Agile/Scrum environment
• Collaboration with cross functional teams involved in the product delivery.
• Automating and building the business components for the functional requirements and performing functional testing and regression testing through automation suite.
• Developed customized e-swift framework for reporting the validations from source to target tables.
• Performed API testing and database testing to maintain CRM portal for order creation and validating source and target data table values.
• Coordinating between Clients, Developers, BSA’s and BPA’s for various activities.
• Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Client.
• Attend the regular client call and discuss the daily status with the client.
• Ensure the timely delivery of different automation milestones.
• Create the Opportunity in Dynamics 365 and push the opportunity to Solution builder and tan process the order through ORACLE.
• Execution of regression suite for each release and maintenance of regression suite for every release of the product.
• Fixing the customer issues through Payload ARC and reprocessing the orders for quoting process
• Raise the defects also create stories in JIRA for tracking the ticket status.
• Working on Agile-scrum methodology sprint based.
• Capturing/ read the customer information in CSP (Customer support portal)

Confidential, U. K

Test Automation Lead

Responsibilities:

• Received Appreciation certificate from Client for dedication towards work, Received Appreciation from On-site coordinator, and Project leader for halping last minute requests.
• Responsible for creating & Modifying Automation test Script.
• Performed Performance testing using Load runner, Regression testing and Functional testing.
• Daily Posting of Results report to the client through Emails along with discussion of results\defects in sync up calls.
• Involved in the discussions with Solution Analysts and the Business users of the Product.
• Responsible for creating test cases for the functional requirements and maintaining the test management using HP ALM and executing test scripts through ALM with integration of UFT to ALM.
• Active participant in bug bashes, responsible for early finding bugs and bug triage, used JIRA for bug tracking.
• Working on Agile-scrum methodology sprint based.
• Worked on Functional testing, Regression testing, User acceptance testing.

Confidential, U. K

Automation Module Lead

Responsibilities:

• Prepared test plan and test cases and publish them to respective stake holders.
• Responsible for creating, Modifying, and maintaining Automation test suite.
• Analyse the Business Requirements documents and prepare automation test scripts using HP QTP with integration of HP Quality Centre.
• Creation of Business components for BPT framework and maintain the components in HP ALM.
• Log and triage bugs in bug tracking tool- JIRA
• Performed functional testing for different countries in ecommerce website with Different languages.
• Active participant in bug bash for each product release cycle.
• Posting results report to the client through email along with Defect details also discussion with clients in daily sync up calls.
• Ensure the timely delivery of different automation milestones.
• Actively worked on ad hoc request came from clients.
• Involved in the discussion with Solution Analyst and the business users of the Product.

Confidential USA

Automation Programmer

Responsibilities:

• Worked on different kinds of Insurance products, for different states.
• Implementation of the automation test scripts and maintain test suite for Genius application for different insurance products.
• Analyse the Business Requirements documents and prepare automation test scripts using HP QTP with integration of HP Quality Centre.
• Actively participated and found numerous high priority bugs for the various Project releases.
• Executing Manual test cases and analysing the results based on the expected results an d maintain all the logs in HP QC for better test management.
• Got Client appreciation for quick completion of automating the new product cycle.
• Active participant in bug bash for each product release cycle.
• Log and triage bugs in bug tracking tool- Bugzilla.
• Ensure the timely delivery of different automation milestones.
• Involved in various account level activities and crated teams at account level for to improve teams public speaking, debates, technical quiz’s to improve teams automation technical skills as well as domain noledge.