SUMMARY

• Eight years of experience in all phases of Software Development Lifecycle (SDLC) using Waterfall, Agile/Scrum, focused on satisfying the customer and motivating teams to deliver valuable software. Proven ability to serve on projects with challenging deadlines, while adapting to changing priorities.
• Proficiently organized and facilitated daily scrum, sprint reviews, retrospectives, sprint and release planning.
• Collaborated closely with product owner on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria were agreed upon and stories were ready for sizing.
• Effectively tracked team’s progress, including burn down, velocity and release forecasting.
• Foster an Agile culture throughout, including the team and senior management, which has led to better communication all levels.
• Facilitated Sprint ceremonies and ensure customer requirements are captured, prioritized, communicated, and properly sized by the team. Identify and remove impediments to team success, and ensure teams have everything needed to build and deliver value to the customer.
• Enable teams to identify areas for improvement, then adapt and change as needed to support continuous improvement.
• Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand - ups, etc.)
• Empowered teams to self-organize and grow cross-functionality
• Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery
• Conduct interviews with multiple stakeholders to capture and create Business Requirements documents (BRDs) / Product Requirement Document (PRD)
• Successfully facilitated numerous requirements workshops with team of stakeholders.
• Contributes to QA Process improvement
• Work with Quality assurance team to define and plan test strategy and execute Test Cases

TECHNICAL SKILLS

Documentation Tools: MS Word, MS Excel, MS Project, Visio, MS SharePoint, Jira

Programming Languages: Java, VB. Net, Perl script, ASP. Net,C++, AS400,Tandem,CICS, SWFT( ISO 20022)

Databases: Oracle9i/10G, DB2, MS-Access, MSSQL & SQL Server.

Database Tools: TOAD, S.Q.L Navigator, Sqldeveloper, Informatica, Datastage.

Web Technologies: HTML, XML, Web Portal, WebLogic 9-12, and WebSphere MQ.IR-360.

Operating System: Windows Server/XP/2019, UNIX, Linux.

Defect Tracking Tools: Test Director, Quality Center, Clear Quest, ALM.JIRA.

PROFESSIONAL EXPERIENCE

Scrum Master

Confidential

Responsibilities:

• Supporting grooming of Users stories with the scrum team and identifying design-related user stories in the backlog.
• Ability to self-motivate to achieve desired results while maintaining a positive attitude. Willingness and ability to 'go the extra mile' to help the larger team achieve success
• Identifying Project delivery milestone and communicated with the team
• Effective in team setting or as individual contributor Ability to participate with a team to achieve a common goal and the ability to work independently (with little oversight) to achieve a pre-defined goal. Ability to self-motivate as well as working well with a diverse team
• Contribute to sprint planning, sprint review/retrospectives and daily stand-ups meetings
• Experience working in an Agile SCRUM environment/team focusing on sprint-by-sprint deliveries
• Creating initiatives depending on the business’s requirements and needs
• Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery
• Ability work closely with Developers and Product Owners to ensure features/bug fixes are 'shippable' by sprint end
• Collaborating with users and stakeholders and Conduct walk-through, requirements gathering meetings and work with the stakeholders to ensure the right solution
• Executing tests on software usability. Develop test cases and prioritize testing activities. Execute all the test case and report defects define severity and priority for each defect.
• Analyzing test results on database impacts, errors or bugs, and usability.

Environment: MS Excel, MS Word, MS PowerPoint/ MS Visio/ MS Project/ Windows XP, Confidential, SQL, Java, JIRA, Confidential Office suite, Unix OS, GCP

Scrum Master / Business Analyst

Responsibilities:

• As a Scrum Master for one or multiple teams, providing a learning environment to maximize team efficiency and overall business value
• Facilitate all Scrum-related rituals and ceremonies (Daily Stand Up, Iteration Planning, Iteration Review, etc.) while maintaining all Scrum artifacts (Iteration backlog, Program Increment, etc.)
• Proficiently organize and facilitate daily scrum, sprint reviews, retrospectives .
• Facilitate the team's progress toward team goals, continuously engaged in challenging the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity.
• Focus the team on daily and Iteration Goals in the context of current Program Increment (PI) Objectives
• Collect metrics to provide teams and the organization with relevant feedback on velocity, quality, and overall impact of our efforts
• Support the Product Owner in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope
• Eliminate impediments by actively addressing issues so that the team can remain focused on achieving the objectives of the Iteration. Escalate when blocking issues are beyond the team's authority or may require support from other teams
• Collaborate closely with product owner on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria are agreed upon and stories are ready for sizing.
• Effectively track team’s progress, including burn down, velocity and release forecasting.
• Expertly promote continuous improvement and help teams increase productivity and foster innovation.
• Assisted QA Team, coordinating between team members according to the business requirements.
• Responsible for submitting Status Reports to management summarizing completed Milestones and Tasks.

Confidential, Philadelphia, PA

Business / QA Analyst

Responsibilities:

• Ability to support many high priority, high complexity, and high-risk efforts simultaneously and ability to exercise independent judgment to identify and resolve the problem.
• Understanding of System Development Life Cycle (SDLC) and testing life-cycle, testing procedures, and methodologies
• Create, perform and maintain manual test scripts,Manage the testing tasks and deliverables
• Document and track project issues and defects
• Facilitated practice to enable smooth and productive collaboration with product development peers and key stakeholders
• Ability to clearly document business requirements and test plans.
• Writing a Business Requirements Document (BRD) and capture high-level requirements that would apply to all partners.
• Conduct interviews with multiple stakeholders to capture and create Business Requirements documents (BRDs) / Product Requirement Document (PRD)
• Consulting with Application Product Managers, Tech managers and architects to make availability to deliver infrastructure, allowing for enough time for testing.
• Responsible for testing in UAT environment and responsible for conducting UAT effort providing application user support to end users.
• Analyzed all vendor applications and provide operational support to them and perform review.
• Used MS Access for validating compares and Excel related to pivot tables during regression phase.

Environment: XML, HTML, Confidential, Unix,Java, .Net, DB2,SQL, MQ, TIBCO, SWIFT, Cognos.

Confidential, Franklin Lakes, NJ

Business / QA Analyst

Responsibilities:

• Monitored projects and its requirements and ensured its completion before deadline.
• Created Business Requirement document (BRD) and Functional Requirement document and maintaining the Requirement Traceability Matrix (RTM) related document.
• Oversaw working of project life cycle and coordinated with various departments for same
• Coordinated with stakeholders and ensured satisfaction.
• Advocated for quality and the customer experience to ensure customer satisfaction and gain referrals.
• Collaborated with QA peers on test case reviews and continuously improved test approach and design.
• Proactively communicated any risks, design and quality issues, or increases in scope/time required to ensure projects remained on track.
• Researched and proposed changes to processes and tools to drive innovation in the quality discipline.

Environment: Net, EDI, SQL, Unix, Java, Quality Center,QTP, Confidential Office suite, Confidential Visio, UML, XML,Business Objects.HTM, Spec builder, XML, Notepad++.