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Salesforce Developer Resume

Maryland, MD

SUMMARY

  • Over 10 years of experience in all phases of Software Development Life Cycle (SDLC) which involves requirement gathering, requirement analysis, design, development, implementation, lightning Development, Lightning Migration, lightning Design System & enhancement, Testing automation of projects in SalesForce.com. Having 6 Years of experience on salesforce.com and 4 years on JAVA.
  • Experience in Object Oriented Analysis / Design / Development / Testing and Implementation, Client/Server Architecture.
  • Expert Level understanding of Salesforce.com CRM and its Development Life Cycle.
  • Experience in SFDC Configurations/Customizations - as Administrator and Developer.
  • Experience in developing User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, Triggers, etc.
  • Experience in integrating with external systems using SOAP API, Rest API.
  • Experience in working with call in and callouts API’s to make integration with external systems like SAP and oracle systems.
  • Experience on Salesforce CRM platform Worked on different environment of SFDC such as Sales Cloud, Marketing Cloud and Service Cloud.
  • Having experince on design the application data model and business process as a part of technical architect.
  • Good Understanding on Partner portal (Partner Relationship Management)
  • Hands on experience on creating custom Objects and Tabs, designing Custom Fields, assigning Validation Rules and Field-Level Dependencies, Approval Processes.
  • Having experience on Steelbrick and salesforce integration for automating quoting, contracting and billing process.
  • Expertise at administrative tasks such as User management, creating Profiles, Roles and Permission Sets, Workflow, Tasks and Events, Email notification and templates, Reports and Dashboard.
  • Used data migration tools such as Apex Data Loader, Salesforce Import and Export Wizard,
  • Experience on implementing Apex classes, Visual Force Pages, Apex Components and Controllers, Triggers, and working with Force.com IDE.
  • Experience with Oauth, SSO Setup and SAML 2.0 to integrate internal and third party applications.
  • Experienced with larger customer environment like 4000 users.
  • Have exposure in Customer Portal and Self -Service Portal.
  • Have good experience in Trigger, Test Methods, and writing SOQL and SOSL queries.
  • Have good understanding and knowledge of the functionality of Web Services for SOAP API.
  • Experience in authenticated web service callouts using Two-Way SSL.
  • Experience on translating business process into Custom Objects and creating Look-up relationships and Master-detail relationships.
  • Worked on Migration tools Force.com IDE, Eclipse and have knowledge of Changeset migration code and configuration from the Dev sandbox to Production.
  • Experienced with Lightning UI development.
  • Experienced with Salesforce Security like sharing model, data structures, data modeling, & database schema is required.
  • Experienced with integration with backend systemes like SAP and Oracle
  • Proficiency in programming languages and database such a Java, Java script, HTML, J2EE.

TECHNICAL SKILLS

SFDC Technology: Salesforce CRM, Apex classes, controllers and extensions, Visual Force Page, SOQL, SOSL, Apex, Triggers, SOAP API, REST API, Sales Cloud, Service Cloud, Marketo tool, Administration

SFDC Tools : Apex Data Loader, Connect Outlook, Force.com IDE (Eclipse),

Languages: Apex, Java, PHP with My SQL database.

Web : HTML, CSS, JavaScript.

Operating System: Windows XP, Windows Vista, and Window 7

PROFESSIONAL EXPERIENCE

Confidential, Maryland, MD

Salesforce Developer

Responsibilities:

  • Worked on various Salesforce.com standard objects like Accounts, Contacts, Content version, Content Document, Content Document Link and Custom Objects like Applications, Reviews, Budgets, Payments, Grant Requirements, Eligibiliy Quiz, Application Roles etc.
  • Designed, Implemented and deployed the Custom objects, C ustom Fields, Validation Rules, Formula fields, Page layouts, Custom tabs, Components.
  • Created Community users for the limited access.
  • Created Lightning Components on the Customer community pages.
  • Build Lightening controllers with the AURA framework.
  • Developed Apex classes, Apex triggers and Controller classes for various functional needs in the application.
  • Developed and deployed Process builder, Workflow rules and implemented Approval Processes.
  • Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
  • Created Page Layouts to organize fields, custom links, Buttons, related lists, and other components on record pages.
  • Performed SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Created test data for all the business rules of project in QA as well as in UAT environment.
  • Worked in different sandboxes for development and testing, and involved in migrating the code to production instance using Change Set.
  • Developed Triggers on custom objects for applying business logic on database events, designed pages with Apex and Visual Force.
  • Worked on defining objects and Field Level Security for different profiles.
  • Developed Apex Sharing for custom objects to share records.
  • Analyzed complex business requirements, designed and developed solutions using Apex classes, triggers, controllers and Visual Force pages.
  • Managed user accounts and security - including new user account creation, profile and role management, sharing rules, and security controls.
  • Worked with Solution Architect and designed the Best Solutions for implementing new business ideas.
  • Involved in developing salesforce Lightening Apps, Components, Controllers and Events .
  • Worked with Security like sharing model, data structures, data modeling, & database schema is required.
  • Developed Apex Triggers on Content Document Link for sharing files on Application.
  • Developed various custom reports using Visual Force pages based on client requirements.

Confidential, Pittsburg, PA

Salesforce Developer

Responsibilities:

  • Worked on various Salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Custom Objects Business Partner, ACH Payments, Program Enrollments, Program Eligibilities etc.
  • Customized the Dashboards to the track usage for productivity and performance of their community teams.
  • Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components and Screens, visio flow and Sequence Diagrams.
  • Used Salesforce.com developer toolkit including Apex Classes, Controllers and Triggers, Visual force pages, Force.com IDE, Migration Tool, Web Services API.
  • Created search layouts to organize fields, custom links, related lists, other components on a record detail and edit pages.
  • Created Templates, Approval Page Layouts and defined Approval Actions on them to automate the processes.
  • Designed and deployed Custom Objects/Tabs, Page Layouts, Validation Rules, Workflows, Approval Processes and Auto-Response Rules for automating business logic, pick lists, lookups, master detail relationships, validation and formula fields to custom objects.
  • Managed user accounts and security - including new user account creation, profile and role management, sharing rules, and security controls
  • Analyzed complex business requirements, designed and developed solutions using Apex classes, triggers, controllers and Visual Force pages.
  • Created various reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
  • Performed and enhanced Salesforce connections between partner sales force orgs and the client’s org.
  • Developed Apex classes, Apex triggers and Controller classes for various functional needs in the application.
  • Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Custom links .
  • Worked on creating new lightning app and also adding the new visual force page tab in order to carry out the test for the existing visual force pages.
  • Performed configuration of Salesforce CPQ models.
  • Created Partner Community from scratch level.
  • Created custom UI for the Partners and gave the access of the pages according to the requirement.
  • Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
  • Performed change management processes for documenting, communicating, and testing code releases from Sandboxes to Production environments.
  • Worked with teams across the organization to understand and improve the business, recommendations, leverage best practices and professional experience.
  • Managed and supported the daily, weekly, monthly administration activities to support the org -- data integration, data quality & integrity, de-duplication, error logs, user administration, backups, manage the environments, patching/updates, etc.
  • Developed Triggers for applying business logic on database events, designed pages with Apex and Visual Force.
  • Performed SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects
  • Configured Chatter for the Users in the Organization for collaboration.
  • Developed call in Rest services for ecommerce and call out Rest Services for Informatica Billing System.
  • Performed all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.
  • Developed and deployed Process builder, Workflow rules and Validation Rules, customized the Customer search screen using SOSL & Visual Force Pages and implemented Approval Processes.
  • Provided end-user support (including system configuration, complex formulas and system maintenance) with excellent customer focus and proactively assist users by providing best practices and solutions to improve their user experience and increase their knowledge of Salesforce.
  • Involved in creation of test data for all the business rules of project in QA as well as in UAT environment.
  • Created and delivered appropriate documentation, training, and communication around features and process changes.
  • Involved in integration with the external system, Informatica using REST API.
  • Worked in different sandboxes for development and testing, and involved in migrating the code to production instance using GITHUB through Bit Bucket and JIRA, a Project Management Tool .
  • Involved in PI Planning, where the high level discussion about user stories can be done with Business Users and development team.

Environment : Saleforce.com platform, Lightning, Visual Force, Apex Language, Controllers, Triggers, Data Loader, HTML, DHTML, CSS, JavaScript, GitHub, Agile, Scrum, REST, SOAP,SQL, SOSL, SOQL, Process builder, Workflow & Approvals, Reports, Custom Objects/Tabs, MS-Office, MS SQL Server, Sandbox/Prod, Windows.

Confidential, Reston, VA

Salesforce Developer

Responsibilities:

  • Worked with Business System Analyst to provided recommendation and designed the Best Solutions for implementing new business ideas.
  • Provided development, implementation, and updating focusing on Sales cloud and Service cloud.
  • Integrated Steelbrick and salesforce integration for automating quoting, contracting and billing process.
  • Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases, and Solutions.
  • Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.
  • Experience in integrating with external systems using SOAP API, Rest API.
  • Experience in working with call in and callouts API’s
  • Have good understanding and knowledge of the functionality of Web Services for SOAP API.
  • As a Administrator, Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
  • Worked with SSO Setup and SAML 2.0 to integrate internal and third party applications like LMS and Web applications.
  • Experience in Salesforce Encryption and platform encryption.
  • Implemented Case Assignment Rules to direct the case to appropriate group such as Stories and PCS Central Support.
  • Created Community users for the limited access.
  • Created Lightning Components on the Customer community pages.
  • Managed ongoing support requests and administrative needs of users
  • Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
  • Defined objects and Field Level Security for different profiles.
  • Worked on design the application data model and business process as a part of technical architect.
  • Worked with integrating external systems using web services call outs.
  • Wrote an Apex Trigger on Contact for cross object field update for reporting purposes.
  • Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
  • Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.
  • Created and maintained Reports and Dashboards to provide fast access to key business metrics.
  • Provided Case Management by Configuring Email-to-Case for end user to submit a case through Outlook.
  • Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing.
  • Worked in different sandboxes for development and testing, and involved in migrating the code to production instance using GITHUB through Bit Bucket and JIRA, a Project Management Tool .
  • Involved in PI Planning, where the high level discussion about user stories can be done with Business Users and development team.
  • Configured Chatter to track emails from Outlook to Salesforce by following a user.
  • Responsible for weekly and monthly data export, updates, and backup for the organization.
  • Used Apex data loader to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, API.

Confidential, Hartford

Salesforce Developer

Responsibilities:

  • Performed the role of Salesforce developer, lightning developer and interacted with various business user groups for gathering the requirements for salesforce.com, Lightning and CRM implementation.
  • Worked on various Salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.
  • Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
  • Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
  • Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visualforce Pages to suit to the needs of the application.
  • Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
  • Ensured data integrity through the appropriate use of de-duping, loading and exporting tools, for bulk of data using Data Loader, Admin Garage and Lexi Loader.
  • Used SOQL & SOSL for data manipulation needs of the application using platform database objects. Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma-separated values (CSV) files.
  • Developed dynamic Salesforce.com Visualforce pages using Apex page functions and actions, designing them using HTML, CSS, and JavaScript.
  • Build Lightening controllers with the AURA framework.
  • Involved in developing salesforce Lightening Apps, Components, Controllers and Events.
  • Implemented Salesforce Lightning Components for small set of users for customizing reports and dashboards.
  • Utilized Lightning Connect to get real time data from external system.
  • Experience in Creating Roles, Profiles, Email Templates, Page Layouts, Workflows, Workflow Actions and Approval Process.
  • Worked in Administration, Configuration, Implementation and Support of service max and Salesforce applications.
  • Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of SalesForce.com (SFDC).
  • Worked with Genesys gplus adaptor for CTI integration, so agents can click-to-dial and screen pop capabilities.
  • Created Batch Apex classes for batch execution and updating of related fields.
  • Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
  • Integrated the Web Services for extracting the data from external systems, and used the Sandbox for testing to ensure minimum code coverage for the application to be migrated to production.
  • Involved in Agile methodology, Scrum which improved productivity and reduced errors.

Environment: Salesforce.com platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Reports, Dashboards, Email Services, Apex Language, Visualforce Pages, Components and Controller, Data Loader, Apex classes, Apex triggers, JavaScript.

Confidential

Salesforce Developer

Responsibilities:

  • Interacted with users to understand complex business requirements and documented the requirements.
  • Experienced in designing, developing and data modeling of the application and ensured that they are within the Salesforce governor limits.
  • Created productive documents which will be used by rest of the team to have better understanding of the relaomer ted system; Salesforce.com CRM.
  • As a part of Administrative tasks Created custom objects, custom Fields, Validation Rules, and formula fields.
  • Created Visualforce pages, Apex Triggers, Apex Classes, Test Methods and Workflows.
  • Developed SOQL query to pull data from salesforce.com instance to Right90 application. The process is set to run by default every 20 min and pull information that is changed since last successful sync run.
  • Deploy using Force.com IDE tool, Change sets and Eclipse for sandbox to production environments.
  • Developed scripts to load forecast data from salesforce.com.
  • Created technical design document and functional design documents as per business requirement.
  • Developed integrations to integrate data from Salesforce.com using SFDC APIs.
  • Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.
  • Implemented various advanced fields like PicklistFields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
  • Worked with Security like sharing model, data structures, data modeling, & database schema is required.
  • Implemented Case Assignment Rules to direct the case to appropriate group such as Stories and PCS Central Support.
  • Wrote Case Escalation Rules to escalate cases depending on the time frame and difficulty of the case issues

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, API.

Confidential

Java Developer

Responsibilities:

  • Analyzed the business requirement and developed app using Java and Mozilla XUL.
  • Involved in development using spring, Hibernate and JSF Framework . Used ANT script for project deployment.
  • Use case, design - class, sequence diagrams . User Interface design
  • Data Modeling - logical and physical models
  • Requirements gathering- Proto-typing, Walk-through to business groups and gap analysis
  • Understand the business aspect of the application and converted into requirements document.
  • Create POC for first time patterns and vendor integrations .
  • Code review with the developers and delivery team
  • Co-Ordinate and manage Global Delivery teams at offshore locations .
  • Schedule and organize weekly or daily stand up meeting with the whole development teams both onshore and offshore.
  • Create Unit Test Documents as part of code deliverables
  • Participate and represent the Integration team in defect triage meeting with channel partners and provider systems
  • Business process review and modeling
  • Data modeling and ER diagrams
  • Develop Functional Requirements Specification (FRS)
  • Business process review and modeling
  • Involved in writing SQL queries for the application in Teradata database.
  • Create or involve in Implementation planning with Project Manager.
  • Support Production install and validations

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