SUMMARY

• Providing solutions to demanding business requirements across the firm.
• Currently working in Cyber Security; managing Technology controls, Business Continuity, SRE Transformation, CI/CD pipeline and Product owner for CMDB Marketplace for the firm.
• Well versed with Scrum, Agile and Waterfall methodologies along with excellent Project and Product management skills.
• Thorough understanding of Technology Risk and Controls, Business Continuity, SDLC best practices and Agile methodologies.
• Vast interdisciplinary experience in Datacenter capacity, relocation/migration, Infrastructure architecture and management in both domestic and international markets.
• Successfully enabled Agile, DevOps and SRE transformations for multiple teams across the firm.

TECHNICAL SKILLS

• Technology Risk & Controls
• Technology Compliance
• VMware, vSphere, vROPs
• Capacity Management
• Public and Private Cloud
• CI/CD, CMDB Marketplace
• Replication Technology
• Datacenter Migration
• Capacity Management
• Vendor Management
• Chaos Engineering
• App Modernization
• App Optimization
• Product Management
• Agile Methodologies
• Agile Program Management
• Scrum, JIRA, Confluence
• User Stories, Road Mapping
• SDLC, SRE, DevOps
• JavaScripting, Python, SQL
• React, AAS, SaaS, Jules, Jenkins
• ServiceNow, ITSM, Prime
• UX/UI Design, QlikView
• Splunk, Telemetry
• Dynatrace, AppDynamics
• Kubernetes, Dockers, Gaia
• Disaster Recovery
• Business Continuity Plan
• Sustained Resiliency
• Process Improvement
• Customer Journey
• Design Thinking
• Microsoft Office
• MS Project, Access, Excel
• Project Management
• Process Improvement
• Incident Management
• Data Visualization
• Turbonomic, Zerto

PROFESSIONAL EXPERIENCE

Vice President

Confidential

Responsibilities:

• Execute critical risks and business impact assessments, continuity and recovery management plans while addressing security and business continuity concerns.
• Provide solutions for performance management, disaster recovery, monitoring and access management.
• Collaborate with business users to understand issues, perform root cause analysis and utilize SRE approach to develop fixes and enhancements.
• Created Firm wide Application Compliance Metrics Dashboard in QlikView.
• Successfully delivered Key Application Metrics for firms critical Applications and invoked Work from Home Strategy during the current Covid - 19 pandemic using Splunk.
• Identify, gather and analyze Application KPI’s and recommend automation.
• Currently working on firm wide Datacenter Evacuation Plan Dashboard which will provide a detail view of all assets and Application dependencies globally.
• Leading firms 18 key applications team for an end to end Automation using SRE approach and utilizing CI/CD pipeline.
• Single point of contact for LOB’s MRA resolution requirements.
• CMDB Market place Product Owner.
• Train and Collaborate with legacy App teams by using SRE approach and meet the stringent criteria for firms New Datacenters.
• Monitor and report on Service Level Objectives for various applications and collaborate with business units to identify KPI’s.
• Oversee testing and validation of Production Applications.
• Work in partnership with Architecture committee ensuring the new Applications are resilient by design.
• Provide technical insight on development projects,
• Currently working on implementing Chaos Engineering testing methodologies.

Vice President - lead Engineer

Confidential

Responsibilities:

• Product owner for Virtual Migration Suite, this in-house tool which reduced engineers toils and reduced delivery time from 15 days to 3 days for LOBs.
• Engineering Lead for the team, leading 60 engineers globally.
• Implemented DevOps frame work by cross training Operate team and Software engineers.
• Created and implemented application monitoring and logging strategies using Splunk and Dynatrace in partnership with firmwide DevOps teams.
• Followed firms API-First policy for products and deliverables.
• Improve automated test and simulation framework.
• Lead new vendor product initiatives for Replication Technologies to provide faster time to market and application resiliency.
• Lead, manage and colloborate with cross functional teams, vendors and stakeholders for existing and new product integration.
• Partnered with Software engineering team and Operate team to develop standard operating procedures, process improvement and tooling for operational efficiency.
• Implemented POC for Zerto as a possible vendor for firms Replication/DR requirement.
• Trained and mentored new engineers and Software Engineering program analysts.
• Implemented B2B CX program using Qualtrics with NPS score of >85.
• Implemented Warm/Hot migration technolgy where production servers were migrated without IP change and minimal blackouts.

Vice President - Infrastructure Development

Confidential

Responsibilities:

• Product owner, Architect and Developer of Patent Pending Live Datacenter capacity view Application .
• Received Innovation award for 2017 for the same application.
• Lead development for automated virtual machine provisioning.
• Lead firms supply chain team to cut cost and provide a project based initiative benefitting all line of business for the firm.
• Managed, Trained and developed a globally diverse team.
• Assisted in creating and maintaining an Automation and Monitoring framework.
• Partner with Engineering teams to evaluate third party vendor products.
• Assisted in implementing Turbonomic across the firm providing Applicatoion resource management, Optimize performance and cost in real time.

Product Manager

Confidential

Responsibilities:

• Develped innovative solutions enabling effective use of Infrastructure and products across the company.
• Launched mobile check-out across the company.
• Trained over 200 associates company wide to utilize new technology.
• Succesfully partnered with diverse teams to deliver projects in a timely manner.