SUMMARY

• 20+ years of success leading organizations in transformational solutions through TEMPeffective strategic business and project management to achieve operational excellence, sustainability, and ensured profitability.
• Leadership executive wif extensive experience in strategic business transformation and organizational change management.
• Through operations analysis and innovative systems/methodology support, a talented leader and collaborator; able to lead change management initiatives across organizations to drive TEMPeffective, productive communications across organizational teams to achieve improved productivity, streamlined workflow and processes, operational intelligence, and innovative solutions to improve organizational performance.
• Skilled leader experienced in TEMPeffectively developing and training teams to exceed goals while ensuring timely project ROI’s.
• Demonstrated proficiency in working closely wif stakeholders to identify, develop, plan, and implement strategic business programs by facilitating the use of SDLC and Lean methodologies and the latest technology for enterprise - wide resource planning, change management, business intelligence, and bottom-line profits.

TECHNICAL SKILLS

• Strategic Business Planning and LRP Development
• Microsoft Office Suite, MS Project, Smart Sheets
• ERP Solutions, Oracle Retail, NetSuite
• Microservices, API, Cloud Computing
• System Architecture, Master Data and BI Management
• RFP /Proposal Development
• As-Is Evaluation / Project Scoping
• Metric Tracking and Issue Analysis
• Analysis/Problem Solving and Resolution
• KPI/Metric Development and Management
• Process and Continuous Improvement
• Project Budget Planning and Management
• PMO Office and Staff Management and Mentoring
• Project documentation and governance
• Microsoft Project, Smartsheet, Power BI, Tableau
• Agile/Lean and Waterfall SDLC
• Software Deployment and Implementation
• Customer Engagement - Customer Focused Applications
• Project Delivery and User Experience Excellence

PROFESSIONAL EXPERIENCE

Confidential, St. Louis, MO

BUSINESS CONSULTANCY SR PROGRAM MANAGER

Responsibilities:

• Program Manager wif Confidential business consultancy and system applications. Leading business solutions to support company-wide transformation through integration and enhancement of $7B corporate SAP business systems.
• Integration of multiple ministries and enhancements to SAP using SAP Fiori, VIM, Treasury applications.

Confidential, St. Louis, MO

SR PROJECT MANAGER

Responsibilities:

• As senior project manager collected all requirements and developed project plan to integrate and share all data and reporting for all cross-functional business processes, systems integration, and business intelligence reporting for the joining of all nine major workstreams of Confidential and Monsanto into one company.

Confidential, St. Louis, MO

DIRECTOR / IT PROGRAM MANAGEMENT

Responsibilities:

• Senior program manager implementing a new business strategy and new information technology solution to initiate and form a new business entity, corporate structure, systems architecture, and ERP implementation for a cloud ERP system.
• Project created a newly carved-out global entity, sourcing and translating all data and systems support from SAP to Oracle/Netsuite and established new business and management best practices using ADKAR Modeling across the organization, 5 countries, 6 manufacturing plants, and 4 currencies.

Confidential, St. Louis, MO

PLANT MANAGER

Responsibilities:

• Improved the net profit margin from -3% of sales profits to 8%, increasing revenue from $20M to $50M by directing process improvements leading to successful end-to-end production management.
• Implemented new ERP production and information systems for tracking inventory, managing accounts and financial systems and automated reorder systems in support of operational objectives.

Confidential, Dulles, VA

DIRECTOR/RETAIL & WEB IT BUSINESS OPERATIONS & PROGRAM MANAGEMENT

Responsibilities:

• Identified and introduced process improvements through implementation of Change Management Modeling and Planning, identifying information technology resources and systems needed to implement new Confidential corporate business and e-commerce retail systems.
• Managed program for 225 staff and program team members focusing on operational improvements throughout the Retail IT business systems.
• Led program development teams and utilized Lean Six Sigma practices to enable TEMPeffective execution and resource allocation to customize/implement Oracle ERP.
• Refocused operational efforts utilizing enterprise resource planning to integrate planning and improvements throughout retail sales operations to achieve accurate business planning, forecasting, electronic commerce order management, and fulfillment efforts for a retail merchandising business.
• Coordinated supply chain and logistics operations, driving communications throughout IT development teams, architects, external business owners and business consultants to achieve organizational goals.

Confidential, St. Louis, MO

ENGAGEMENT/PROGRAM MANAGER

Responsibilities:

• P&L responsibility for $25+ M retail and manufacturing ERP projects, built to $175+ million wifin 1 year.
• Sold and managed implementations for six diverse $1B+ accounts by customizing and implementing Oracle ERP enterprise software solutions.
• Analyzed and prepared Long-Range Plans, Change Management Modeling Plans, CMROI proposals, and Systems Support/IT Proposals for eleven Fortune 500 Companies to provide new processes and strategies to meet growth goals, operational efficiency, and desired profit returns.
• Identified clients and managed design, development, and implementation for multiple projects ranging $5 to $60+ M using Oracle/Retek, SAP, and SAGE and including all legacy integration.

Confidential, St. Louis, MO

PROGRAM DIRECTOR

Responsibilities:

• Directed 20+ operations staff developing/implemented IT systems and processes for stores and logistics.
• Implemented three major business strategy /operating system transitions through CN planning, technology innovation, (Mainframe, UNIX, Windows), and associated custom ERP software solution suites.
• Managed 300+ stores operationally to meet sales and profit goals through operational and systems improvements. Implemented a total logistics costing system to maximize profits.

Confidential, Rogers, AR

DIRECTOR OF INDUSTRIAL ENGINEERING

Responsibilities:

• Managed IE - supported operations, profit, quality, and growth strategy for $2.0B manufacturing division.
• Designed, built, installed automated logistics, manufacturing, robotics, and plant equipment and buildings.
• Line Supervisor (18 mo.) and Production Manager (2 years) for production department of 600+ employees.
• Designed and operated cost improvement program to reduce overall expenses 2-3 % annually.