Business Analyst Resume
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Clifton, NJ
SUMMARY
- A business Analyst wif strong problem solving, creativity and a keen attention to detail, noledgeable in Waterfall and Agile implementation, and capable of communicating high level requirements into workable segments, I have worked in many diverse teams, delivering services and solutions to various firms, from private to government entities and analyzing business operations.
- Wif 5 years of experience collaborating wif cutting edge teams, I’ve balanced interview, analysis, reading, writing, testing, training and all other manner of tasks that arrive during teh development lifecycle, and always delivers excellent results wifin schedule.
TECHNICAL SKILLS
- Problem Solving
- Critical Thinking
- Flexibility
- Waterfall
- Agile
- Scrum
- Requirements Gathering
- User Stories
- Excellent Communications Skills
- Presentation
- Attention to Detail
- Teamwork
- Organized
- Creativity
- Business Analysis
- Business Workflow Analysis
- Software Development Lifecycle (SDLC)
- Testing
- Quality Assurance
- User Training
- Querying
- Data Analysis
- Reports
- Flow Charts
- Prototyping
- Wireframing
- Development
- Implementation
- Microsoft Excel
- Microsoft Visio
- Microsoft Visual Studio
- SQL
- Vendor Relations
- Vendor Management
- Vendor Contracts Analysis
- Auditing
- Enterprise Resource Planning (ERP)
- Customer Relationship Management (CRM)
PROFESSIONAL EXPERIENCE
Business Analyst
Confidential, Clifton, NJ
Responsibilities:
- Worked closely wif department heads and key stakeholders to define requirements, understand issues and improve processes.
- Worked to translate and improve resources, workflows and processes done on multiple platforms into a unified Microsoft Dynamics ERP flow.
- Planned resource allocation, schedule and project estimates.
- Strategically used SCRUM to deploy resources where needed.
- Took key role in a variety of projects (assessments, anResponsibilities:alysis, solution delivery, and UAT), quickly becoming a Subject Matter Expert through interaction wif stakeholders.
- Conducted and led meetings wif stakeholders, recorded and analyzed workflows, gatheird requirements.
- Submitted meeting minutes and action items.
- Created a new scoring methodology assigning quantitative value to features to assess models and components.
- Wrote testing scripts, examined solution functionality during UAT and recorded findings.
- Led team on internal contract/payment auditing system project.
- Worked wif large - and small-scale projects for NYC agencies.
- Adapted to client work environment, familiarizing self wif software and systems used on sites.
Environment: Agile-Scrum methodology, MS Office (PowerPoint, Word, Excel), Microsoft Dynamics 365, Visio, UML, MS-Project, SharePoint, Java
Business Analyst
Confidential, Union, NJ
Responsibilities:
- Collect practice business requirements and delivered recommendations.
- Contact vendors, collect documentation, arrange meetings wif clients.
- Initiate due diligence process to ensure process adheres to state and federal laws.
Environment: Agile-Scrum methodology, MS Office (PowerPoint, Word, Excel), Visio, SharePoint
Business Analyst
Confidential, Parsippany, NJ
Responsibilities:
- Started Contract Management initiative.
- Reviewed contracts, negotiated terms, and built relationships wif vendors.
- Analyzed vendor risk and collect due diligence documentation.
- Analyzed complex regulations policies, and contract terms for existing and defunct services.
- Innovated teh company contract management process, created temp solution in Excel and rolled out full replacement in Dynamics ERP.
- Worked extensively wif Project Managers to deliver solutions, review company policies and workflows, and prepare for audits (SSAE 18, SOC II).
- Served wif Business Process Management team to support and track requirements for teh company LOS, Encompass CRM, create development roadmap.
- Served as a liaison between IT and BPM to assess and improve system processes prone to issues.
- Organize meetings wif department managers to define requirements.
- Interpreted regulations, such as HMDA 2018 and URLA, and developed functional requirements.
- Collaborate wif various stakeholders to develop LOS-based solutions for end-user constraints.
- Performed Quality Control activities, including writing test scripts and leading UAT wif business users.
- Leverage project management tools to document company wide workflow-training.
- Diagnosed and corrected faulty development and rollouts.
- Performed admin activity for Encompass CRM, including persona management, business rules, and user groups.
- Generate reports tracking loan financials.
- Generate reports tracking vendor health.
Environment: Agile-Scrum methodology, MS Office (PowerPoint, Word, Excel), Microsoft Dynamics 365, Microsoft Visio, Microsoft Visual Studio, Power BI, Salesforce, Ellie Mae Encompass, Ellie Mae Mavent