PROFESSIONAL SUMMARY:

• Certified PEGA Senior System Architect wif 5+ years of IT experience including Design, Development, Migration, Deployment, and end to end Integration of object oriented(OO) large - scale Business Process Management (BPM) wif Business Rules Engine (BRE) and using PEGA Systems PEGA Rules Process Commander PRPC, Customer Decision Hub(CDH), DSM, Pega Decisioning and Marketing, CPM, CRM.
• Have strong hold on various concepts of PRPC related to Decision rules, Declarative methods, Flow Actions, Constraints, Agents, Process flow shapes, methods in an Activity, Data Pages and Report definition rules to automate business processes containing core business logic.
• Active member in all phases of SDLC wif Agile, Pega Scrum Methodology.
• Played active role in extensively designing application security which involves setting up Access Groups Access Roles, Operator IDs, Applications, Organizations, Org Divisions, Org Units and Work Groups.
• Versatile in using various Smart Shapes like Assignment, Utility, Fork, Connector, Split-join, Split-For Each, Decision, Ticket etc.
• Designed complex User Interfaces using Harness, Section, Fragment and HTML Property rules for easy navigation, entering, updating, and reviewing for users.
• Configured Pega Web Mashup to make it secure for both users and client.
• Actively participated in Business value assessment and business requirements phases.
• Created Decision rules like Decision tables, Decision tree, When Conditions, Map Value & Declarative rules like Declare Expressions, Trigger, Declare On-Change and Constraints.
• Collaborated wif the Production Support and DBA teams on support, backup/recovery operations and disaster recovery testing.
• Experience in developing applications using (SOA) such as Web Services (SOAP).
• Experience in data retrieval, data manipulation, data analysis and presentation using Tableau data visualizations.
• Familiar wif relational database & Integration wif external systems using SOAP Connectors, Connect-SQL and Services, Exception handling, Data Mapping and Security model, Node & Thread level pages.
• Experience extracting Data for reporting and migration purpose from Pega DB
• Have good knowledge of Covers, Folders and locking mechanism for work objects.
• Testing, Debugging and Performance Tuning the applications using PRPC tools like Log Analyzer (PLA), Performance Analyzer (PAL),DB Tracer, Clipboard and Rules Inspector.
• Working knowledge on Pega Deployment experience ( Deployment Architecture ) / Rules import & Export/ Skimming, Business Intelligence Exchange (BIX)
• Experience on Pega Autantication & Authorization, Autanticate using LDAP and implement Single-Sign-On (SSO ), Pega Smart Disputes
• Working knowledge on single and multivariate circumstancing; listeners; Assignment routing & skill-based routing.
• Identified & Monitored key result areas and metrics on the project and well versant wif release to release features and guiding all the team members technically.

TECHNICAL SKILLS:

• Pega PRPC 7/8 X
• Angular JS
• Cassandra
• PL/SQL
• Smart BPM
• Java, C, UNIX jQuery, CSS
• PostgreSQL
• AQT
• TOGAF
• J2EE, HTML, XML
• JavaScript
• NoSQL
• Tableau
• Agile
• Servlets, Java Bean
• WebSphere
• Oracle 10g
• AWS
• Jira
• XML, SOAP, EJB
• WebLogic
• IBM DB2
• BPM Suites
• AJAX
• JSP, WSDL
• Pega Cloud
• SQL Developer
• Quality Center
• SAP
• Web Services
• Tomcat
• Hadoop
• Project Place

PROFESSIONAL EXPERIENCE:

Confidential, Cincinnati, OH

Pega Developer / Marketing Consultant

Responsibilities:

• Developed activities, data flows, data modeling, report definitions and strategies, working wif Pega database data store
• Built report definitions off customer data and data flows dat kicks off strategies and conforms the data to the list of customers to be targeted.
• Design, develop, test, execute, and analyze logic and business rules, ensuring dat campaigns meet Ban corp best practices for design, compliance, and analysis(High Level Design HLD)
• Configures decision logic for the marketing tool, creating and modifying offers upon request.
• Manages the offers feeding the decision platform, ensures the associated data is updated regularly in Interaction History.
• Experience wif all steps in the analytic process including problem definition, hypothesis development, program design, and results analysis, summarizing and presenting analytics in an executive-ready format.
• Maintains current applications by analyzing process flows, researching issues, and implementing system changes.
• Worked on processes in Pega dat ingest files for consumption by internal and third parties through Activities and data flows.
• Proficient wif handling SQL - Oracle and DB2 - AQT tools to provision data from multiple sources and develop complex report definitions

Confidential, Heathrow, FL

PEGA Sr. System Architect

Responsibilities:

• Understanding the Enterprise Class Structure (ECS) and inheritance hierarchy for Rules reusability and maintenance.
• Implemented User Interface using Sections, Harness, Skin as per the business need.
• Created Data Pages (Declare Pages) required and sourcing the data pages using activities, Data Transform, Connectors.
• Worked on Service rules using Integrations like Connect REST, Connect SOAP, Service REST and Service SOAP.
• Used Pega Process Extender for SAP Business Suite to deploy and maintain an integration between Pega's dynamic case management solutions and SAP
• Used single shared, unlocked local production ruleset for reports for all access groups for the whole application to simplify maintenance and migration of report definitions, report categories, and shortcuts in the Report Browser.
• Integrated computer telephony (CTI) systems and interactive voice-response systems (IVRs) so customers can choose from several selections and obtain information related to their account.
• Extensively worked on End to End testing of application through Case Manager Portal and Caseworker Portal and testing Services using tools like SoapUI, Postman.
• Used Product Rule in Pega PRPC to migrate code to Test and UAT environments.

Confidential, Kansas

PEGA Sr. System Architect

Responsibilities:

• Designed from scratch including class Structure, High Level Development, Reusable Asset Development, Customization, Pega Best Practices, Guardrail and PAL Testing Compliance.
• Developed Next Best Action Strategies using Proposition Data, when rules, Decision tables, prioritization, and budget logic calculation to determine top Offers for Confidential Customers
• Worked ADM -Adaptive models, Interaction rules, Data flows and customized interaction history tables.
• Worked on the Load and Performance tests of the upgraded environment. Fixed compatibility issues in the upgraded environment.
• Worked on the upgrade of application from NBAA 7.21 to PMC 7.4, NBAA 7.31
• Experience wif using the PMMLs from existing non Pega predictive model and using them in Pega decisioning

Confidential, Fairfax, VA

PEGA Sr. System Architect

Responsibilities:

• Process modeling using Case Designer (Stages & Steps configuration)
• Designed and Development of Data Model(Data Tables, Data Pages, Advanced and linked properties )
• Created Decision and Declarative rules, Flows, Flow Actions, validation rules.
• Smart dispute framework to extend supporting debit cards.
• Work wif big data developers and developers designing scalable supportable infrastructure.
• UI Design and development using Sections, Paragraph, Field Value Rules
• Reconciliation tasks for synchronizing users between Momentum & Pega
• Coordinated implementation, Integration, UAT, bug fix and enhancement activities.
• Creation of Operator ID records and configuring security using Access Groups (Roles, Application, Portals,etc.

Confidential, PA

Pega System Architect

Responsibilities:

• Built Application Profiler/Accelerator
• Coordinated DCO Sessions wif Business and Technical Teams and acted as SME on the Member Management Modules for Medicare LOB
• Designed and Developed the CPM HC Member Service Items & TRR Code processing
• Designed the Client Selection functionality using CPM HC Navigation Wizard
• Integrated CPM HC Member Management across SOA Service Layers
• Conducted Unit Testing and System Testing.