SUMMARY

• Over 5+ years of IT experience in Confidential CRM and Force.com platform both as Administrator and Developer.
• Experienced with all aspects of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) with experience in Requirement gathering, Analysis, Designing, Development and Testing
• Strong experience in Confidential .com Development on Multitenant Force.com
• Excellent knowledge on Apex development in creating Triggers, Apex Classes, Standard Controllers, Custom Controllers and Controller Extensions.
• Hands on experience in Visualforce pages, Visualforce components, Web services, API's etc.
• Experience in writing Test Classes and Test Methods to ensure the maximum Code Coverage.
• Developed Apex Triggers using SOQL to execute complex business requirements.
• Proficiency in SOQL and SOSL queries. Designed and Developed Lightning Web Applications.
• Experience in Aura Framework by using Aura Attributes and Aura Handlers by focusing on logic and interactions in Lightning Applications.
• Experience working in Agile/Scrum development methodology, involved in Requirement.
• Experience in building the Visualforce pages using Force.com sites, APEX, HTML, CSS, and JavaScript strong implementation and rollout experience with Confidential .com CRM (Sales cloud, Service Cloud,), Communities, Sites and Force.com platform.
• Hands on Experience using JIRA and Rally tool for Sprint management, incident management, and change management.
• Experience in Data Migration using Apex Data Loader and Workbench.
• Expert in Confidential .com Administrative skills like creating or modifying Profiles, Roles, Users, Relationships, PageLayouts, Email Services, Approvals, Workflows, Reports, Dashboards, Objects, Record types, etc.
• To develop rich user interface and better interaction of pages, upgraded some Apps from Confidential Classic to Lightning Experience
• Experience in building Lightning Components and Process Builder
• Excellent in creating Workflow Rules, Approval Processes to automate business process.
• Hands on experience in Conga composer and conga sign.

PROFESSIONAL EXPERIENCE

Developer

Confidential

Responsibilities:

• Performed the role of Confidential .com Developer/Admin in the organization.
• Worked with various Confidential .com objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Maintained user roles, security, profiles, and workflow rules wherever necessary.
• Worked on different relationships between the objects like lookup and master detail relationships.
• Managed Cases, Communities as a part of Confidential Service Cloud.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Managed ongoing support request and administrative needs of users.
• Build the organization's role hierarchy by adding the Roles as per the organization structure and created custom profiles to satisfy the organization's hierarchy.
• Worked on Lightning Process builder flows, Connect API, Chatter, and quick Action.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation, and formula fields to the custom objects.
• Worked on migrating from Confidential Classic to Lightning.
• Created Confidential communities for customers and partners.
• Created community pages and added the lighting components for those pages.
• Experience with different tools for deploying projects using standard Change sets and ANT
• Migration Tool and Gear set.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Developed Lightning apps, components, controllers, handlers, and events in the existing organization.
• Involved on creating Lightning Pages inside Lightning community Builder.
• Worked on various lightning components for developing dynamic web apps for mobiles and desktop devices.
• Worked on custom implementations of community builder lightning components, java script buttons, lightning compatible VF pages, and lightning components.

Environment: Confidential .com platform, Apex Language, Visualforce (Pages, Component & Controllers), CPQ, Lightning Component, JavaScript, Apex Data Loader, Sandbox

Confidential Developer

Confidential, Halifax, NS

Responsibilities:

• Identified business requirements and translated them to technical specifications for Force.com.
• Experience in using Change Sets to deploy code between the Sandbox and Production environments for final implementations and prepared Deployment documents.
• Created and managed complex workflow rules, data validations, and object customizations
• Code Migration from Sandbox to Production Using Eclipse IDE and Data Migration through Data Loader
• Developed reports and dashboards in the communities.
• Customized Page layouts for Standard/Custom objects and assigned Record Types.
• Worked with various Confidential .com Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
• Created Workflow Rules to automate Tasks, Email Alerts, time - dependent actions, and Outbound API Messages.
• Implemented Confidential Lightning Components for small set of users within the organization.
• Designed Visualforce pages with XML, HTML along with custom controllers and controller extensions.
• Analyzing the Scenarios for switching between Confidential classic and the Lightning
• Developed custom lightning components and actions for java script buttons.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Proficient in creating the Lightning Component Tabs and Visual Force Tabs.
• Used Data Loader for insert, update, and bulk import or export of data from Sales force Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
• Worked extensively with Sales cloud sharing model, user management, workflows, assignment rules, validation rules, records, dashboards, and Report.
• Developed custom UI suing CSS, HTML, Visualforce components and Lightning Components used J Query, JavaScript for front-end validation.
• Written SOQL, SOSL query language necessary for the application in Apex Classes and Triggers.
• Used Sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Confidential .com platform, Apex Language, Visual Force (Pages, Components, Controllers & Extensions), Data Loader, Data Modelling, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in

Confidential

Developer

Responsibilities:

• Gathered requirements from various business teams and converted them into detailed technical specifications.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Visual Force Pages
• Worked on various Confidential .com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Packaged and Deployed customizations from Sandbox to other environments using Eclipse.
• Used SOQL and SOSL for data manipulation needs of the application using platform database objects.
• Created public groups and queues in Confidential .com for the sales and support user groups based on the user requirements.
• Created Object and Field level security to hide the critical information on the profile users.
• Well used Apex data loader using "Insert", "Delete", "Update", "Upsert" and so on.
• Created Support Pages for end users using HTML, jQuery, JavaScript, and Visual Force.
• Created Test Classes with 90% code coverage.
• Performed object cleanup and data migration to and from Confidential .com.
• Worked on Regression tests based on fixes and new enhancements.
• Used the Change Sets to deploy code between the Sandbox and Production environments for final. implementations and prepared Deployment documents
• Designed, developed, and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.

Environment: Confidential .com, Apex Classes, Controller Classes, Triggers, Visualforce, Confidential .com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE