SUMMARY

• Director passionate about digital transformations, successfully led strategic Business and IT initiatives.
• Acted as interim C - level while transforming enterprises based on user-centric design principles.
• Self-motivated and result-driven strategist with strong analytical background and business acumen.
• Respected influencer to achieve business goals and take executive decisions.
• Expert in delivering complex assignments in multiple industries (retail, media, telco, utilities, financial services and public sector).
• Confident in leading strategic conversations and responsible for profit and loss. Able to drive short and long-term enterprises strategic goals.

TECHNICAL SKILLS

Analytic systems: GoogleAnalytics, Coremetrics, Omniture / Adobe

CMS: WordPress, Adobe Experience Manager, Sitecore, OpenText, Contentstack, Contentful, Episerver

eCommerce platforms: Demandware, Magento, Hybris, Oracle ATG, OrderDynamics, Salesforce Commerce Cloud, Sitecore, Commercetools, BigCommerce, bespoke OMS, Shopify

Cloud platforms: SoftLayer - Bluemix, AWS, G-Cloud, Microsoft Azure, Confidential Cloud Platform

Mobile Platforms: (iOS, Android)

CRM Systems: PeopleSoft, SAP CRM, Salesforce)

Oracle: (SQL, PL/SQL, MySQL, EBS

Data Model: Business Intelligence, E-Model, Data Warehouse, Data Mining, Data Strategy

Tools: Agile JIRA, Confluence, Wiki. BI PowerBI, QlikView, Tableau, Business Object XI. Analytical ETL Talend, Visokio, SAP BODS

Coding: RESTful APIs, Mulesoft, Java, C#, Angular, Javascript, Node.js, HTML5, CCS

PROFESSIONAL EXPERIENCES

Confidential, UK

IT Director

Responsibilities:

• Leading the evolution of the Applications and Data teams transforming Rackspace into a trusted SI partner
• Delivering data and analytics propositions in Confidential . Expanding our portfolio to IoT and AI/ML services
• Defining the strategic roadmap and goals providing guidelines to various practices to deliver outstanding services and solutions in Confidential . Accountable for P&L, responsible for Digital Confidential team growth (~ 50 individuals)
• Pipeline and delivery accountability, managing Digital Confidential revenue up to $ 42M per year (double digit YoY growth)
• Identified proactively customers at churn risk, putting in place corrective actions to maintain the revenues

Confidential, UK

Digital Senior Manager

Responsibilities:

• Partnered with UK Confidential as Digital Officer responsible for their IT and Business Strategy. Accountable for the end to end delivery, shaping transformations focused on user-centric design and data driven consulting, in a siloed environment with strict budgets.
• Led an Confidential team up to 45 resources and recognised as a strategic partner among the board of directors.
• Overseen digital initiatives measuring success by cost reductions and revenue increase
• Fostered a strategy to attract and retain top talents within the organisation
• Led the design and development of 4 strategic platforms for Confidential Group, providing insights and data re Space Planning, Enterprise Planning, Assortment Planning, Forecast and Replenishment to various business units.
• Managed a team up to 47, the digital portfolio initiatives within the business and the overall performance, profitability, growth and reputation of the digital team on client site
• Successfully led Digital Transformations for a global bank ( Confidential ), multiple retailers and a global oil & petroleum company ( Confidential ).
• Addressed their digital roadmaps and strategic vision at board level, leveraging Confidential digital tools, assets and methodology.
• Delivered a long-term data migration programme from a legacy loyalty platform to the newly designed and implemented
• Client Delivery Lead and Chief Product Owner for Discovery Networks International products. Accountable for ~40 FTEs building / maintaining more than 96 websites, managing client infrastructure, end to end contents, user registration flows, payments, re-platforming and supporting also post production go live and roadmap development
• Led various programmes within the Confidential delivering a new online solution at global level. Managed a large team of individuals (51 people) consisting of Confidential / Apple / 3rd Party vendors resources, while delivering forward thinking digital solutions within aggressive timeline

Confidential, UK

Programme / Project Manager

Responsibilities:

• Implemented and delivered DynamicAction, a global decision intelligence SaaS offering that breaks down the silos of online data to go beyond conventional analytics, that delivers action driven commerce by identifying the current must-fix priorities for eCommerce Executives, utilising GapScience mathematics inspired by Amazon and McKinsey

Confidential, UK

Project Manager

Responsibilities:

• Successfully managed a delivery team, mentoring them throughout all phases of the project by providing guidance, support and necessary resources to ensure success and customer satisfaction

Confidential

Business Consultant

Responsibilities:

• Evaluated customer data, benchmark against industry standards and identified trends and opportunities; presented clients with strategic alternatives and promoted high profile solutions.
• Maintained close relationships with essential internal and external stakeholders while implementing ERP / CRM packages by minimising scope creep, mitigating risks, getting the necessary buy-in and delivering high quality solutions within time and budget constraints