PROFESSIONAL SUMMARY:

• More than 8+ years of professional IT experience and solid involvement in Salesforce.com which includes Configuration, Customization, Deployment, and Integration in Salesforce.com CRM stage. Also, involved in different phases of SDLC including analysis, design, development, implementation & enhancement of projects in SalesForce.com.
• Excellent knowledge in Force.com Apex Classes, Apex triggers, Visual Force, Batch Apex, Salesforce Integration, REST, SOAP based Web Services, Force.com API, Salesforce AppExchange.
• Expertise in administration, lightning Configuration, Salesforce CRM, SAAS (Software as service), and Apex language.
• Experienced in Development, Administration, Configuration, Implementation, and Support of Salesforce CRM and Salesforce SFA Applications based on Apex Language and Leveraging Force.com Platform.
• Expertise in Software Development Life Cycle (SDLC) including analysis, requirement gathering, development, enhancements, testing, deployment and maintenance of standalone, Multi - tier, web- based and portals-based object-oriented enterprise applications. Experience in Administration, Configuration, Implementation, Lightning, and support experience with Salesforce platform.
• Responsible for Customization of the Salesforce Sales Module for capturing the Lead Generation, Accounts, Opportunities.
• Experience in Configuration and code deployment across multiple Orgs
• Experience in deployment and working on version control tools like GIT, GitHub, Jenkins
• Knowledge on the Field Service Lightning mobile app how it works and aids on - site job management to a mobile workforce.
• Basic knowledge on how to setup multi-level territories of technicians, create maintenance plans to view service tasks, generate service reports in turn to manage work orders, scheduling, and mobile workforce.
• Worked on Web services using REST API exclusively on obtaining the needed information using the URL approach.
• Having experience on REST methods such as Put (), Get (), Post () and Delete.
• Created an apex class using SFDX, created an apex class command and imported the LWC methods from the apex class into the JavaScript controller and used the wire property to bind the apex method.
• Build the Lightning web components with HTML and JavaScript and developed aura components.
• Migrated large volumes of external data on to Salesforce .com using Apex Data Loader as part of data management functions.
• Good experiences in integrating salesforce .com with other internal/external applications using SOAP and REST based web services.
• Experienced in developing Web Services for handling inbound requests from external web services and outbound calls to external systems using Force.com Web Services API. Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in lightning experience
• Experience in working with various salesforce .com standard objects like Accounts, Contacts, Opportunities, Leads, Campaigns, Reports and Dashboards.
• Strong implementation and rollout experience with salesforce.com CRM, Sales cloud, Service Cloud, Marketing cloud, Sites and Communities.
• Worked on Jenkins for Continuous integration (CI) and Continuous delivering (CD) the application and Jenkin plugins as well as to increase the productivity for the application.
• Worked with telephony adapters in order to get connected to the agent computer directly with telephony service provider making the system work on CTI-to-Desktop model instead of CTI-To-Salesforce-To-Browser model for reducing lag . Worked in setting up the Service setup and call center and also in adding the users and softphone to the call center.
• Worked on CTI Integration Using Open CTI Tools and CTI Integration Using Telephony Service Provider APIs
• Worked with click-to-dial or automatic dialing, sales executives can make more calls and reach out to more potential customers.
• Used CTI in storing the in CRM can help them modify the conversation with prospects, converting leads into sales.
• Experienced customizing standard objects Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards
• Expertise in Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Visual Force (Page, Component & Controllers) & Ajax Tool Kit, ANT Tool.
• Executed and scheduled releases for multiple salesforce orgs using the Copado ALM tool.

TECHNICAL SKILLS:

Salesforce CRM: Saleforce.com platform, Apex Language, Apex Trigger, Apex Class & Apex, Visual Force, SOSL, SOQL, Email Services, Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud, Lightning, Formula, Validation rules, Controllers, Controller Extensions, Users, Packages, Data Loader, Import Wizards, Workflow Rules& Approvals Process, Process Builder, Communication Templates, web services SOAP,REST

Force.com Explorer, Eclipse IDE plug: in, Apex Data Loader, ETL Data Extraction, Workbench, Force.com Apex Explorer, Apttus, Field Lightning Service, ANT Migration Tool, Force.com Excel Connector and Force.com Eclipse IDE Plug-in, Apex Data Loader, Salesforce Apex, Jitter & Data Import Wizard Eclipse, Force.com platform, Process Builder, Flows, App Builder, Force.com Data Loader, Informatica, Copado, Gainsight, Tableau, Service Max & SQL DB knowledge

Languages: SOQL & SOSL Language, AMP Script, Apex Language, Java, jQuery

Web Technologies: HTML5, CSS3, JavaScript, Bootstrap, JSON, AJAX, XML, DHTML, PHP, XHTML, Angular JS, SASS, UI Concept Modeling/Wire framing, Node.JS

Custom Integra0tion and Management tools: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom Settings, Custom Labels and Tabs, Account Management, Sandbox Data Loading, MS Visio, HP ALM, QC, Agile/Scrum, waterfall - Jira, Kanban, GIT HUB

PROFESSIONAL EXPERIENCE:

Confidential - El Sobrante, CA

Salesforce Administrator /Developer

Responsibilities:

• Performed the roles of CRM Consultant SME of Salesforce.com and Administrator in the organization.
• Recommended on a new CRM system and related costs in comparison to Airtable, Salsa CRM and Clio and POC’d.
• Developed Apex Classes, Controller Classes, Standard Controllers, Custom Controllers, Controller Extensions, and Web Services API and Apex Triggers for various functional needs in the application.
• Developed Visualforce Pages, created Reports, Dashboards and Apex Classes.
• Provided technical walk-throughs to various stake holders (QA Team, UAT Team, etc.)
• Developed, Tested and Deployed Custom fields/objects, Forms, Workflows, Interfaces, Records, and user roles to meet business requirements.
• Worked on SFDC implementations in Sales Cloud, Service Cloud, marketing Cloud using CPQ/CLM Tools.
• Worked on translating several Visual Force pages to lightning framework.
• Migrated data from external sources and performed insert, delete, upset, and export operations on millions of records.
• Performed Asynchronous Callouts using the Future Annotation and executed the future methods from a Trigger.
• Worked efficiently with standard Salesforce.com objects like Accounts, Contacts, Leads, Cases and Opportunities.
• Designed and Implemented Continuous Integration and Continuous deployment in the company with SVN and Autorabit tool.
• Used Salesforce Automation (SFA) for Sales Lead Management, Campaign Management, Opportunity Management, Account and Contact Management.
• Experience in creating Lightning Components and used Salesforce Lightning Design System ( SLDS ) to convert existing Visualforce pages to lightning components.
• Worked with SOQL & SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
• Managed Apttus application, releases, and future upgrades.
• Involved in creating a user interface in Lightning using Aura components , for a user to enter details and submit into Salesforce.
• Have done many data migration tasks using MuleSoft, Data loader and ETL tools like Informatica.
• Hands on experience in Marketing Cloud, Sales Cloud and Service Cloud functionalities.
• Hands-on experience on Salesforce Lightning Inspector to debug the lightning components during the development process.
• Customized Websites and created email templates to enable Web-to-lead, and Email-to-lead process
• Used work.com application such as volunteer and grant management for volunteer coordination.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Used Salesforce Chatter to provide real time notifications of changes in accounts, leads and opportunities to help sales and service teams to be more efficient.
• Experienced in SFDC Configuration & Customization- Creating & Managing Users, Roles, Profiles, Permission sets, Communication Templates , Security Access, Single Sign-on (SSO) and Security Controls to ensure that protected data is available only to the authorized users.

Environment: Saleforce.com platform, Sales Cloud, Service Cloud, Informatica, Deployments, Apttus, Lightning components, Apex, Visual Force, Data Loader, CI/CD AutoRabit, Mulesoft, VEEVA CRM, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Checkmarx, Sandbox data loading, Data Loader, SF Explorer and Eclipse IDE Plug-in, AppExchange apps, Open API, SOAP and RESTAPI.

Confidential - Radnor, PA

Salesforce Admin / Lightning Developer

Responsibilities:

• Participate in user training sessions and educate the end-users to navigate the system with new enhancements and features added to the system. Worked with the sales operations team, product management team and other stakeholders to capture requirements.
• Worked with functional leads to transform and develop new requirements into design, implementation.
• Conducted requirement discovery workshops to understand user goals and communicate Salesforce technical capabilities and limitations.
• Develop the End point using Spring framework to retrieve the contract documents from the Discover Application using REST API.
• Write custom code to invoke Conga workflow to create custom documents using Conga templates and Conga Queries.
• Integrated with DocuSign for electronic signatures and update details on Salesforce objects using SOQL and SOSL Queries.
• Work on Production support and Bug fixes for the Defects raised by LSRS & underwriters in Service now to provide the best User support.
• Develop on Test classes to give the best code coverage for every scenario and refactoring the existing code by following the best code standards.
• Develop Test classes and preparing mock out calls for Integration Testing to maintain minimum of 90% code coverage.
• Have hands on experience with work.com salesforce for contacts tracing in the interactions across the employee, customer, meetings and locations to identify possible points of transmission. Performed the roles of salesforce dev/admin on DevOps model project working closely with operations team and dev team located offshore.
• Hands on experience or knowledge of DevOps or JIRA and Confluence .
• Worked on Continuous Integration Tools ( Git, Ant )
• Involved in BSR (Business System Requirements) meetings and requirements specifications, documenting the functional and non-functional requirements.
• Developed APEX Classes , Visualforce pages and APEX Triggers to develop the custom functionality as per requirements.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Developed various customized solutions like retail portal, Customer Portal, Inventory Management System, Customized Order Management, Order Processing and Billing applications using FORCE.COM, Eclipse IDE, Visualforce and Apex.
• Worked in Mapping Employee and Person Account Record Types and design the trigger actions to accelerate the intake, follow-up tasks, and daily monitoring.
• Extensively working on Copado Deployment tools for the PROD releases and Deployments.
• Responsible for maintaining consistency between Salesforce sandbox environments, from Handling the Development through QA, UAT and Production.
• Manage the deployments between sandbox environments using the Copado tool.
• Have handled the full development lifecycle including merging components, version control, continuous deployments, static code analysis, user story management & regression testing.
• Capable of rapidly learning new technologies and successfully applying them to projects and operations.
• Worked on Jenkins for Continuous integration (CI) and Continuous delivering (CD) the application and Jenkin plugins as well as to increase the productivity for the application.
• Integrate Salesforce DX into the Jenkins framework to automate testing of Salesforce applications against scratch orgs.
• Working on inbound and outbound changesets from sandboxes to PROD while critical defect fixes.
• Extensively working on GIT Control version for sharing the code in Repository with Team Members from Source Tree.
• Expertise in using source code control systems such as GIT and Used GIT to push, pull and to resolve merge conflicts the code from the repo.
• Created summary reports, matrix reports, pie chart and dashboards to assist managers to better utilize Salesforce as a sales tool.
• Added, configured workflow rules, time triggered workflows, email templates resulting into effective web to lead communication with customers and partner portals.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics
• Maintained user roles, security, profiles, and workflow rules wherever necessary.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Worked on Docusign and Conga templates
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions.
• Used cloud-based source code analysis i.e Checkmarx for app security scrutiny and test.
• Created an apex class using SFDX, created an apex class command and Imported the LWC methods from the apex class into the JavaScript controller and used the wire property to bind the apex method.
• At LF for partners and third-party teams developed and used Salesforce Community Cloud to engagement which allowed us to share same vision and aspects of our internal environment with external users. We leveraged Community cloud to facilitate collaboration, data collection, one team communication and management.
• Exposing selective data elements in an organization’s Salesforce environment allowed our partners and affiliates to take greater ownership of their engagement with unified communication via Community Cloud.
• Work with SOQL, SOSL queries in apex triggers and controllers and followed salesforce best practices for querying large data sets and to make sure with consideration to Governor Limits in the environment.
• Worked with Visualforce pages and Visualforce Components with adding JavaScript functions and jQuery Libraries for Apex Sorting and Paginations for best user interface.
• Created workflow from Parent object to email out emails to all related child records
• Develop Batch Apex classes, Queueable Jobs, Schedule Jobs, future callouts and running them through Apex jobs on daily basis.
• Develop and consume REST, SOAP API web services for external application to consume data and post the data from IGintion to Discover Database.

Environment: Saleforce.com platform, Lightning, Community Cloud, Apex Language, Visual Force Pages, Custom Component, Custom Controllers, Workflow & Approvals, Custom Objects, Custom Tabs, Page Layouts, Apttus CPQ, Apttus CLM, Email Services, sales cloud, service cloud, Security Controls, Checkmarx, HTML, AMP Script, Web Services, WSDL, SOAP, Reports, Sandbox, ETL tools, Eclipse IDE Plug-in, sandbox, Jenkins, Source Tree, GIT, Aura Frame Work, Standard & Custom/ Extension Controllers, Batch Jobs, Queueable Jobs, Schedule Jobs, Web Services.

Confidential - Atlanta, GA

Role: Salesforce Administrator /Developer

Responsibilities:

• Interacted with different lines of business users for gathering requirements and prepared Technical Design Document for the business use cases.
• Worked extensively in customization of Service Cloud Console by embedding Visualforce pages in custom console components, highlight panel and interaction log.
• Implemented Customer portal, High Volume Customer portal and communities.
• Actively worked on customization of Sales cloud by configuring Web-to-Lead, Assignment rules, Sales Process and Account Team
• Setup Live Agent as part of Case Management implementation inside Service Cloud.
• Worked on Visual Force Components, Visual Force Pages in Salesforce using Lighting Design System.
• Extend or build new apps with the Lightning app builder and lightning components.
• Designed, and developed Apex Classes and Apex Triggers for functional needs in the application.
• Implemented best practices and coding standards in developing Apex Controllers (Custom, Extension) and Apex triggers
• Analyzed complex business requirements and designed solutions using Apex classes, triggers, and Visual Force pages.
• Configured Salesforce.com to meet business requirements - including fields, page layouts, workflows, approvals and validation rules.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the needs in the organization.
• Used Twilio to send personalized messages to the customers and build relation with them.
• Integrated RightFax with salesforce and delivered the high volume fax from the CRM.
• Worked on Agile and Scrum Methodology for Salesforce custom app implementation.
• Created user roles and profiles, security controls and shared settings.
• Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules.
• Created Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects.
• Implemented Configuration, Customization and Development with Salesforce.com on Service Cloud and Sales Cloud.
• Oversaw user roles and permission levels in Sales Cloud for salespeople and marketers for two business units.
• Worked on large Salesforce CRM implementations including- Improving Sales Process, Partner Portal Implementation, Orders and Discounts, Integration and legacy systems etc.
• Design, develop and maintain all company, team, and individual dashboard metrics. Design and develop workflow rules, validation rules, email notifications.
• Develop, run, update and export salesforce.com reports, analytics and dashboards to support and monitor daily activity and key performance measures
• Establish and implement best practice procedures for system maintenance and optimization, configuration development, testing, data integrity, backups.
• Develop, maintain and perform processes to continuously monitor data quality and integrity in platform applications
• Determine plan and timeline for implementation of approved Change Management cases.
• Develop, test and deploy solutions, applying best practices.
• Perform unit testing, integration testing, and performance testing of new application functionality. Analyze and mitigate issues identified during testing
• Maintain data quality by identifying and deleting or merging duplicate records, cleansing and updating inaccurate data
• Manages all new user provisioning, including the auto-provisioning integration between OKTA and Salesforce using Active Directory security group membership
• Working knowledge of APEX (classes and web services), Visual Force, Salesforce APIs, SOQL, Force.com, financial Source platform
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.
• Implemented Configuration, Customization and Development with Salesforce.com on Service Cloud and Sales Cloud.
• Created a process for sales team to self-price certain products using price books.
• Made new feature enhancements on Service cloud console view and developed some Visual force components.
• Designed various Webpages in Visual Force for capturing various customer enquiries and implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Developed internal user portal using community cloud for the employees so they can discuss and find the common problems.
• To improve the service to the customers implemented a community cloud self-service portal where customers can chat with an agent or help themselves with the data available on the portal and also share their experience with the other users which reduced the number of cases and increased the productivity of the agents.
• Designed and Developed custom data model, user interface, business logic for Partner communities.
• Have experience developing and configuring Salesforce Communities using Lightning Framework.
• Implemented new customer support solution using Salesforce.com Service Cloud . Maintained and improved existing Sales Force implementation.
• Integrated DocuSign with salesforce.
• Used Aura components to build modern web apps with reusable UI components
• Worked on customization of Service Cloud objects - Cases, Solutions and Knowledge objects.
• Worked on Case Entitlements, Service Console, Email-to-Case, Escalation, Auto-response and Assignment rules.
• Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Chatter & App-exchange applications.
• Made new feature enhancements on Service cloud console view and developed some Visual force components
• Implemented Web-to-Lead for Leads generated from web and Web-to-Case, Email-to-Case for Cases sent to a centralized email.
• Designed, developed and deployed Apex Classes , Visual Force Pages, Components, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Developed and scheduled various Batch Apex classes using Apex Schedulable classes on hourly basis.
• Extensive experience in Salesforce . com setup , configuration, customization, Administration, Data Migration and Integration tools like Apex Data Loader .
• Created content using walkme tool so that user can adopt the salesforce Platform.
• Created Executive and other Dashboards using wave Analytics.
• Implemented service cloud functionality like case management, field service management and CTI integration.

Environment: Salesforce.com platform, Salesforce Community Cloud, Salesforce Lightning, Service Cloud, Sales Cloud, Apex Language, Visual force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Checkmarx, Sandbox data loading, Eclipse IDE Plug-in

Confidential - Jersey City, NJ

Salesforce Administrator/Developer

Responsibilities:

• Worked on analyzing the user stories, estimating complexity, story pointing and implementing the user stories.
• Developed complex Visualforce pages, Apex classes, Triggers and Test classes.
• Worked on batch apex to auto create opportunities based on close date of a current contract.
• Developing Triggers with bulk-safe and have a minimum of 75% code coverage.
• Implemented auto create events on public calendar using trigger and custom settings.
• Developed Sales Cloud to improve forecasting, campaign and partner portal.
• Created the email templates to be used in Workflows, Assignment Rules and Auto Response Rules related to Lead Management module in Sales Cloud.
• Experience working in service cloud, supporting cases, developed workflows and triggers for automated case resolution
• Used Custom Settings to store frequently used data and Field Sets to avoid code changes when new fields are added.
• Deployed many applications on sales cloud, service cloud which includes the call center and marketing applications.
• Worked on Service cloud console application to create a new VF view of different cases at a time inform of tabs.
• Implemented Mass Edit functionality for various functional needs using Visual Force page and apex.
• Developed many applications using service max to automate operational planning.
• Worked on custom email notification using trigger and email templates.
• Implemented Inventory process using trigger, approval process and visual force page.
• Defined look up and master-detail relationships on the objects and created junction objects.
• Checkmarx powered Force.com Security Source Scanner used it as security gatekeeper
• Handled administrator functions including user account maintenance, reports, dashboards and other routine tasks.
• Implemented Web to Case, Email to Case functionalities to provide a better customer support to the customers.
• Created Workflow Rules and defined related tasks, Time- triggered tasks, email alerts, filed updates to implement business logic.
• Used Data loader for data migration and integration.
• Used Picklists, Dependent Picklists and Record types to enforce data quality.
• Used Tabular, Summary and Matrix reports to customize Standard reports and create Custom reports.
• Developed project in agile environment and played role of Scrum Master.
• Implemented several optimizations techniques to make the code more efficient.

Environment: Saleforce.com platform, Lightning, Apex Language, Triggers, Visual Force (Pages, Component & Controllers), Chatter, Data loader, Salesforce .com Data Loader, Aura Framework, Force.com API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Custom Tabs, Email Services, Security Controls, Checkmarx,Windows XP.

Confidential, MN

Salesforce Administrator/Developer

Responsibilities:

• Performed the role of Salesforce.com Developer and Administrator in the organization.
• Performed inbound, outbound integration with external systems using REST, SOAP Web services API and JSON Serialization and Deserializations.
• Implemented a dynamic Visual Force page that displays variety of fields based on client requirements without making additional changes to code.
• Deployed and configured Exact Target from AppExchange to manage marketing cloud campaign creation and management. Configured and managed Social media, Email Marketing.
• Developed various Visual Force Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Effectively created the Pick lists, dependent Pick lists and junction objects to establish the connectivity among objects.
• Actively involved with Business analysts, other developers, involved in enhancement of business modules using force.com IDE, APEX classes, Triggers, Test Methods and writing SOQL queries.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes
• Customized Websites and created email templates to enable Web-to-lead, and Email-to-lead process
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Involved in Designing Visualforce pages with JavaScript Remoting using client-side technologies like JavaScript, JQuery, AJAX and CSS.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Saleforce.com Visual Force (Component & Controllers) Pages, Security Controls, Time Based Triggers, Apex Language, WSDL, Data Loader, HTML, Java Script, SOQL, SOSL, Workflow& Approvals, Sandbox data loading, Eclipse IDE Plug-in and Windows.

Confidential

Salesforce Administrator

Responsibilities:

• Worked with the user groups and business owners for gathering requirements throughout the planning and implementation.
• Involved in SFDC application support for end users.
• Developed Workflow rules, Time Dependent Action Triggers, email templates to implement the business logic.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages
• Configured Role based Authorization on Object/Field Level. Used process builders and Flows to Automated the processes.
• Created email templates and inbound emails using Visual force for the clients and customers.
• Designed and developed Apex Classes, Controller Classes, Apex Triggers and Visual Force Pages for this application. Experience in using Eclipse IDE.
• Designed Dynamic approval process with records to be routed based on lookup fields on the record and in accordance to the approval matrix.
• Salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow, Triggers. Integrate of Application (OE modules) with Salesforce.com with using SOAP Client.
• Used Sales Cloud integration solution between in force ERP applications and the Sales Cloud of force.com.
• Authored System Requirement Specification (SRS), use case, system requirement changes request and data dictionary to SFDC.
• Worked with the custom Customer Community and managed the membership of the community.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Email Services, Security Controls, Eclipse IDE Plug-in.

Confidential

Software Engineer/ Developer

Responsibilities:

• Involved in various activities of the project, like information gathering, analyzing the information, documenting the functional and non-functional requirements.
• Presented designs and concepts to Clients and the Management for review.
• Performed the validation and testing of the completed websites.
• Responsible for web hosting and the installation of e-mails and forms.
• Developed Message Driven Bean components in Web sphere MQ Series to manage the backend transactions and e-mailing (using JMS and IMAP).
• Developed beans for business logic and utility packs mapping database entities.
• Involved in analysis, design, development and maintenance.
• Developed Session/Entity Beans and deployed on Web sphere Application Server.
• Involved in writing SQL queries and stored procedures. Documented, prepared help files, user guide and trained end users.

Environment: JDK 1.3, Swing, JDBC, JavaScript, HTML, Resin, SQL Server, Toad, MS, Visual SourceSafe, Windows, HP UNIX.