Sr. Sales Support Engineer/Application Engineer Resume

SUMMARY

Extremely versatile, goal - oriented management professional with a solid track record in exceeding corporate objectives in the areas of customer relationships, sales support and technical solutions.Analytical and customer-focused professional with many years of experience gained in the service, sales, customer support in the audio & video industries.
Highly experience in various territories, covering Toronto, CN, United States and Latin America countries. Highly adaptable to new fields.
Wide knowledge of various AV Products and group products. Pro AV/PTZ Cameras, Audio, Projection and newly developed high education hardware and software’s.
Leader of multiple production processes towards mission critical objectives for the company and its corporate customers. Partner with engineering, technical, sales, service teams to produce results.

PROFESSIONAL EXPERIENCE

Confidential

Sr. Sales Support Engineer/Application Engineer

Responsibilities:

Performed debugging, testing, code improvement and re-designing tasks. Worked with product managers and quality analysis teams to optimize products and ensure products stay up-to-date and continue to satisfy customer needs. Broadcast Division - Pro AV support for Latin America, Mid Atlantic area, Government/Resellers accounts.
Set up and configuration of remote camera for the purpose on remote education, lecture capture and on-site products presentations. Display/Projection technologies- LASER, CLED, LCD, OLED, CRT, PLASMA. Large Venue/ Pro Monitors. Digital Signage.