SUMMARY

• Resourceful, solutions - focused IT project manager, offering 20+ years of demonstrated experience and first-rate skills in directing full cycles of complex, large-scale IT, and enterprise infrastructure engagements. Deep, broad-based industry background includes automotive, aerospace, financial services, banking, computer systems, travel and leisure, retail, and public sector.
• Proven success in creating and implementing strategic plans to ensure quality product and service delivery.Certified Scrum Master and proactive problem solver with passion for driving change that benefits all stakeholders. Well versed in driving program delivery with budget and timeline pressures, requiring optimization on several fronts.
• Delivering multimillion-dollar IT projects and reducing costs through productivity improvements, automation, and optimization.

SKILLS

• IT Service Management
• Delivery ITIL Foundation
• Scrum Master
• Azure
• AWS
• Cloud

PROFESSIONAL EXPERIENCE

Confidential, Phoenix, AZ

IT Delivery Manager

Responsibilities:

• Managed the migration of over 30 domains to the Proofpoint Cloud environment
• Played instrumental role in providing strategic insight and project management oversight for multiple projects ranging from $500K to $2M. Managed the vendor relationships and effectively collaborated with project business partners.
• Successfully completed the migration of several URL’s to the corporate standard of Cloudflare DNS cloud services.
• Implemented several technology improvements in support of the Galton AWS hosted service.

Confidential, Tempe, AZ

Senior Consultant

Responsibilities:

• Managed the migration of over 12,000 non-compliant devices to Windows10.
• Played instrumental role in providing strategic insight and project management oversight for multiple projects ranging from $500K to $2M. Managed the vendor relationships and effectively collaborated with project business partners.
• Successfully completed the migration of several locations to the corporate standard Avaya voice technology working in conjunction with our ConvergeOne partner.
• Implemented several technology improvements in support of the Food Group acquisition on the mainframe and Tandem platforms.
• Responsible for project initiation, scope, budgeting, weekly project reporting, and finally project close-out.
• Responsible for the project management of Confidential upgrade to AT&T NetBond and AWS Direct Connect technology

Confidential, Gilbert, AZ

Project Manager

Responsibilities:

• Knowledge Transfer (KT) Project Manager for 13 mainframe client functions to Confidential zOS Cloud
• Managed the KT transfer process for 10+ mainframe processes.
• Responsible for the tracking of all tasks related to the KT effort.
• The contract between Confidential and the State of North Carolina was put on hold for renegotiation.

Confidential, Phoenix, AZ

Technology Project Manager

Responsibilities:

• Played instrumental role in providing strategic insight and project management oversight for multiple projects ranging from $500K to $2M. Managed the vendor relationships and effectively collaborated with project business partners.
• Championed 2 successful storage related migrations involving migration from EMC VMAX2 to VMAX3 devices. In addition, we successfully migrated data from EMC VMAX2 device to NetApp SAN device.
• Managed implementation of a Network refresh project involving 4 distinct technologies including (1) Checkpoint Logging Servers, (2) Aruba ClearPass virtual environments in the Atlas Private Cloud, (3) A Cisco Nexus 9K switch in the Co-location facility housing the organization’s DR environment, (4) A Cisco Catalyst 9400 refresh
• Successfully migrated 900 Plus SharePoint sites to the Office365 Cloud.
• Oversaw VDI implementation of a VDI environment in an EMC VxBlock VMWare private cloud environment.
• Utilized Office365 running in the Microsoft Cloud and managed approval process for the vendor SOW.
• Utilized Microsoft Project Server online for project management and time tracking.

Confidential, Phoenix, AZ

EIT Cloud Technical/Project Manager

Responsibilities:

• Managed the deployment of 35 to 50 Microsoft applications to Microsoft Azure Cloud.
• Utilized Agile concepts and methodology in migrating the applications to the cloud.
• Leveraged standard SDLC Lifecycle to thoroughly test applications being modified for deployment to the Azure Cloud.
• Facilitated implementation of products and services such as SSIS, SSRS, AutoSys, Channel Secure and NDM.
• Managed the weekly reporting requirements for the applications utilizing the client’s PMUWS (Planview) tool.
• Managed Agile team meetings for the deployment of Confidential applications.
• Fostered relationship with Confidential business when migrating enterprise application to the Azure Cloud.

Confidential, Phoenix, AZ

Project Manager/ Storage Transition Team

Responsibilities:

• Managed setup of largest private cloud storage infrastructure to date for Confidential for the Allianz (USA) account.
• Maintained storage transition budget of $1M during migration to Confidential private cloud for the client.
• Supported implementation of an Confidential V7000 ProtecTIER environment for one of the Allianz Operating Entities providing backup protection for their iSeries environments.
• Planned and managed implementation of full Commvault Disaster Recovery environment for this strategic client
• Oversaw installation and turnover of SVC, DS8000, XIV, V7000, NetApp and the Brocade Infrastructure for account.
• Mentored 3 different project managers on Allianz account.
• Created and provided storage education to 15-member team in Costa Rica. Mentored the offshore Costa Rican PM

Confidential, Phoenix, AZ

Project Manager/ Storage Transition Team

Responsibilities:

• Facilitated customer and internal facing meetings for the Confidential - CoPA (Commonwealth of Pennsylvania) Account
• Maintained storage transition budget of $250K during migration to hybrid Unisys/ Confidential private cloud for the client.
• Managed and completed the outsourcing of the Storage Services from CoPA to Confidential
• Managed end-to-end order management process for all infrastructure server, storage hardware and supporting software. Led all facets of project, including scope, risk, issues, PCR’s, cost, ordering and the timeline management.

Confidential, Phoenix, AZ

Project Manager/Storage Transition Team

Responsibilities:

• Co-managed setup of the private cloud storage infrastructure for the State of California Account
• Continuing activities include management of Cloud Storage Services for US based public organization, providing project management expertise with NetApp storage, Brocade Encryption blades, and TKLM encryption servers.
• Facilitated customer and internal facing meetings and managed vendor SOW creation and approval process.

Confidential, Phoenix, AZ

Project Manager/Storage Transition Team

Responsibilities:

• Managed outsourcing of Storage Services from Apple Leisure Group Account to Confidential . Maintained storage transition budget of $250K during migration to an Confidential private cloud for client.
• Led management of outsourcing of Storage Services for the US based company, providing project management expertise, and hands-on management.
• Provided facilitation of customer and internal facing meetings. Management of the end-to-end order management process for all the infrastructure server and storage hardware and supporting software.

Confidential, Phoenix, AZ

Project Manager/Storage Transition Team

Responsibilities:

• Completed outsourcing of the Portable Storage Media (PSM) from State Street Account to Confidential for the United States, United Kingdom, Europe (6 countries), Canada and Asia Pacific regions (7 countries).
• Activities include management of outsourcing of PSM services for US, Canada, EMEA and APAC regions, providing project management expertise, and hands-on management. Facilitation of customer and internal facing meetings
• Maintained storage transition budget of $1M during migration to Confidential tape backup environments for client.
• Created Project Definition Reports and Architectural Solution Documents.

Confidential, Phoenix, AZ

International Transition/Project Manager

Responsibilities:

• Managed insourcing of Merchant Technology Help Desk for Confidential by providing project management expertise, utilizing Confidential processes to manage the project including, Microsoft Office tools, and Clarity.
• Managed all aspects of SharePoint administration for the project including ID administration, folder structure design and setup and document management.
• Led international efforts (India, Australia, Manila, and Latin America) with emphasis on the Merchant Technology infrastructure supporting the business-to-business (B2B) for credit card operations.

Confidential, Chandler, AZ

Partner/President

Responsibilities:

• Served as President and Managing Partner and oversaw P&L. Provided subject matter expertise as IT consultant and full desk recruiter working with high-tech companies. Sourced technical and project management professionals.

Confidential, Phoenix, AZ

PM Consultant

Responsibilities:

• Network Infrastructure Project Management Consultant, for HP- Confidential facilitating global infrastructure device implementations for all facets of a project, including scope, schedule and budget, and communications.
• Transitioned and implemented new smart network devices (probes) utilized for traffic monitoring and problem determination in the international arena (China, Europe, Singapore, and Australia) with emphasis on network technology infrastructure devices supporting the business-to-business (B2B) credit card operations.
• Leveraged Hewlett Packard and Confidential processes to manage the RFS (Request for Service) business as related to the implementation and deployment of smart network devices.

Confidential, Phoenix, AZ

Project Manager

Responsibilities:

• Member of special projects team for the re-engineering of the request for service process. Managed infrastructure special projects team for migration of Confidential disk storage to EMC SAN storage.
• Implemented changes to the Confidential mainframe contract revision as it applied to Confidential .

Confidential, Tempe AZ

Project Manager/RFS Business Manager

Responsibilities:

• Sponsored individual Request for Services Data Center Business Services, and individual business units within Honeywell
• Confidential sponsoring large infrastructure deployment projects in the midrange (Intel) and distributed (UNIX), database (Oracle and SQL server) and web hosting (Web-sphere) processing environments.
• Managed requirements definition process meetings along with documenting the project requirements for each RFS
• Carefully adhered to the RFS process to assure that all steps were properly documented, and proper approvals were completed to assure that Confidential ’s RFS process would satisfy the customer and pass corporate audits.

Confidential, Tempe AZ

Relationship Manager

Responsibilities:

• Program managed an operational crisis management team for a combined AIX midrange environment of OneSource and PeopleSoft applications. As team lead, drove Help Desk management to develop special process to improve response times and effectively manage political charged effort. Created process that worked for all parties involved including the Unix Server, AT&T network, Oracle DBA’s, and Application support teams.
• Led end-to-end management of New Business Requests for Service (RFS) for Corporate and Global Business Services customers, sponsoring large infrastructure deployment projects in the midrange and distributed processing environments.