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Business Analyst Resume

SUMMARY

  • 17+ years of overall IT experience with 4+ years on RPA Developer.
  • Experience in developing Robotics Process Automation (RPA) Strategy, Roadmap, delivery methodology design and support.
  • Experience in designing the solution architecture for applications is scalable and extensible.
  • Experience in designing and building RPA solutions using UiPath and Blue Prism.
  • Experience in analyzing the processes and design the RPA solution as per the UiPath Standards.
  • Worked closely with Process SME's to prepare Process Definition Document (PDD) & Solution Design Document (SDD) and educated SME's to work with Bots in production.
  • Experience in developing Dispatcher and Processer BOTs for Web, Desktop and Citrix applications for handling excel, email, Pdf’s, XML, JSON, SharePoint, Databases and Webservices (API’s).
  • Experience in utilizing different OCR (Microsoft, Google and ABBYY) engines for screen scraping.
  • Experience in developing custom activities in UiPath.
  • Experience in UiPath Orchestrator Setup, Manage and Administer bots.
  • Good knowledge on UiPath RE Framework. Customized RE Framework to include Dispatcher and Custom Log XAML within framework.
  • Experience in setting up Dashboards in Kibana and Splunk.
  • Experience in Blue Prism's process studio and object studio to develop Business processes.
  • Experience in Agile - Scrum and Waterfall Methodologies. Strong understanding of Software Development Life Cycle (SDLC). Certified SAFe® for Team Practitioner.
  • Experience in writing complex SQL Queries in PL/SQL using Teradata SQL Assistant and SQL Server Management Studio.
  • Experience of leading large programs with teams of >10 resources in a global delivery model (Onsite-Offshore delivery model).
  • Experience in Automation Testing with Qualitia, UFT, VB Scripting, Excel Macro, Selenium Web Driver, Java, Cucumber and TestNG.
  • Good knowledge in Programing Languages Java, VB.NET and C#
  • Experience with CI/CD tools like Jenkins and version control systems like GitHub, Bit Bucket and Source Tree.
  • Experience in API Testing using Postman and SWAGGER UI for XML/JSON file validation.

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

  • Worked with the Business Analysts in identifying and defining the requirements.
  • Reviewed and worked in developing RPA Strategy defining scope.
  • Developed PDD, working with SME’s
  • Reviewed and worked in developing TAD (Technical Architecture Doc.)
  • Worked in planning and coordination of Release Management activities with System & Application teams to deploy code package in Production servers.
  • Implemented End to End Robotic Process Automation (RPA) using UiPath.
  • Participated with test teams during the Product test and UAT phases to analyze and fix bugs.
  • Involved in code review and fine tuning the code.
  • Automated excel, Elastic-email, XML, JSON, Database, and Web applications processes.
  • Utilized RE Framework for development included Dispatcher process and Custom Logs within framework.
  • Used Data Scraping method for extracting structured data from browser applications or XML’s into a CSV file and Excel Spread sheet.
  • Used Database activities to query data from SQL database.
  • Used Excel automation for repetitive Excel data entry, appending and for comparing columns.
  • Used API’s to implement Elastic E-Mail automation for sending email for Application Exceptions and Status Reports after process completion.
  • Configured the Bots and deploying processes and scheduled the jobs in UiPath Orchestrator.
  • Efficiently handled monitoring and troubleshooting the Ui-Path environment through Orchestrator.

Confidential

Business Analyst

Responsibilities:

  • Developed RPA Strategy defining scope and Strategic Road map.
  • Planning and coordination of Release Management activities with System & Application teams to deploy code package in Production servers.
  • Worked with the Business Analysts in identifying and defining the requirements.
  • Worked with SME's to create PDD (Process Definition Document) and developed separate SDD (Solution Design Documents).
  • Implemented End to End Robotic Process Automation (RPA) using Blue Prism and UiPath.
  • Participated with test teams during the Product test and UAT phases to fix assigned bugs.
  • Managed a team of developers (On and Offshore) in an agile environment.
  • Extensively worked on debugging application for fixing bugs and Production support.
  • Involved in code review and fine tuning the code for performance related issues.
  • Automated excel, email, Pdf’s, SharePoint, Web, desktop and citrix applications processes and Business activities for various business systems.
  • Utilized RE Framework for development of Dispatcher and Process BOTs.
  • Implemented selectors using different fine-tuning techniques for interacting with window and web applications.
  • Used Screen Scraping method to extract text from running window application by appropriate output methods such as native, Full text and OCR.
  • Used Screen Scraping method to extract text from PDF Images by OCR methods, used ABBYY and Microsoft Engines.
  • Used Excel automation for repetitive Excel data entry, appending and for comparing columns.
  • Used E-Mail automation for processing received mail messages and also for sending automatic emails and audit logs regarding the task completion.
  • Used Queues to perform tasks.
  • Configured the Robots, Processes and scheduled the jobs in UiPath Orchestrator.
  • Efficiently handled monitoring and troubleshooting the Ui-Path environment through Orchestrator.
  • Involved in managing BOT's workloads using Blue Prism Work Queues.
  • Developed bots using Blue Prism's process studio and object studio for different Business processes.
  • Used different Spying Methods UIA, AA, HTML Mode, Accessibility Mode, Region Mode, Java mode and Win-32 modes. Used wild cards where needed.
  • Worked on automating Excel, PDF, email, Citrix and web application.
  • Provided Exception handling using Recover and Resume stages.
  • Broke down processes into reusable objects using Object studio and utilized them to build processes in Process Studio efficiently
  • Worked using standard BP templates.
  • Worked on using Blue Prism's Credential Manager for maintaining, securing and retrieving the user credentials.
  • Worked using Login Agent, Queue Management, Session Management, Scheduler, and Credential store in Control Room.
  • Email handling using SMTP Integration.

Confidential

Business Analyst

Responsibilities:

  • Managing Test activities of Salesforce and worked as Salesforce Admin.
  • Managing Test activities for the entire Programs, which includes multiple tracks (Andesa, Accenture, EBIF, Eagle-Hub and MM Downstream application) with huge number of applications/systems.
  • Lead the QA Agile Point-of-Sale team during iterations to drive delivery, manage scope and ensure end products appropriately meets business needs.
  • Part of stand-up scrum meeting, support business analyst in creating stories and experience in extracting test cases from user stories, uploading user stories and tasks in Jira.
  • Defined Test Schedule and identified Risks, Issues, Dependencies and developed mitigation and contingency plan to keep the schedule on track.
  • Automation Scope Identification, Assessment and Cost Benefits Calculation Projection.
  • Preparing Automation Test Estimations.
  • Defining/Creating Automation Framework, Automation Test optimization and Automation
  • Roadmap.
  • Automation Scripts Design, Development, Maintenance and Execution using tools UFT, Excel Macro, Selenium Web Driver, Qualitia, Java, Cucumber and TestNG.
  • Conduct API Testing using Postman and SWAGGER UI - compare data between JSON file data vs AWS Aurora database.
  • Functional Validation of Insurance Admins (like ALIP, Andesa, WMA), Record keeping systems (like OMNI, REFLEX) and multiple web applications.
  • Use MYSQL scripts to validate data in database.
  • Acquired acceptance of user story from Product Owner by Demo Test results that illustrate product features and functionalities meet acceptance criteria as defined in the user story.
  • Defect Management and Triaging
  • Publish daily and weekly QA status reports/dashboards.

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