SUMMARY:

• The project that I worked for Credit Suisse was to configure business applications in SailPoint IdentiyIQ.
• These include a centralized workflow and provisioning, automated provisioning where possible, Single - Sign-On (SSO) enablement, and password management and automated access certifications.

TECHNICAL SKILLS

• SailPoint 6.0
• LDAP
• Active Directory
• Microsoft Power Point
• Excel
• Word
• MS Visio
• Windows
• CyberArk
• Service Now
• Tivoli
• IAM
• IDM

PROFESSIONAL EXPERIENCE:

Confidential, WI

Sr. IAM Business Analyst

Responsibilities:

• Gather requirements by conducting meetings and brainstorming sessions with SMEs and senior management
• Involve in conducting JAD (Joint Application Development) sessions with the entire team to come up with the possible solutions for the business problems
• Responsible to create AS IS and TO BE Business Process Flow diagrams in MS Visio
• Assist Project Manager to identify risks and create mitigation plans
• Understanding of directories (AD/LDAP) and group structures, policies etc.
• Responsible for design and implementation of SailPoint's IdentityIQ
• Excellent knowledge and experience in implementing user provisioning credential management, workflows, forms, application integration, connectors, reports and roles
• Involved in design and implementation of SailPoint, OIM, configuring Active Directory, and Shared Folders. Utilizing Azure AD for SSO and MFA using SAML, WS - Fed
• Managed client requirements and configure SailPoint connectors for applications.
• Served as liaison between platform, technical and business teams for end to end business process
• Direct provisioning using direct connectors for integration of target applications
• Gathered requirements and developed processes to on-board business applications into SailPoint IdentityIQ
• Maintain and update the onboarding application Questionnaire by getting inputs from the internal customers, application owners and application SME's
• Coordinate the end to end onboarding of an application through the different phases of SDLC
• Created wireframes, screen-flow diagrams, and UI spec documentation.
• Conducted JAD sessions for clarity and gathered requirements through brainstorming sessions with the stakeholders and SMEs and with the help of a rational requisite pro, prioritized these requirements.
• Worked with User Interface (UI) team from Cognizant and client to develop wireframes and HTML prototypes of new web portal
• Guidewire Claim Center Functional Requirements Specification (Use Cases), business rules & identify user interface requirements, API integration and web service requirements, Business Rules and Validation
• Created different artifacts such as BRD, FRD, Questionnaire document, project plan and PPT slides
• Frame set up for enterprise level Role mining, Role Based Access Control (RBAC), Single Sign on (SSO), PAM (Privileged Account Management), Entitlement Management and Identity Management, SLA.
• Established standards, designs and implementation of appropriate identity and access management processes and controls which help improve operations and lower risk
• Collaborate with client in implementation of the planning, training and operating of automated systems
• Provisioning and access governance experience with and understanding of security on systems such as Active Directory, LDAP/Unix, DBMS Oracle and manual provisioned applications
• Create design documents and functional specifications for development and enhancement work efforts
• Performed Integration with multiple applications such as AD, Exchange, RDBMS, Flat File & LDAP
• Prepared business process models; used Visio to create use case diagrams
• Experience working with project management methodologies- agile development methodology, Implemented Agile (Scrum) Methodology that includes daily scrum with team
• Strong MS excel and access skills with knowledge on business analytic tools such as QlikView
• Have excellent technical leadership, analytical, problem solving, communication and interpersonal skills, with ability to interact with individuals at all levels and can work as a part of a team as well as independently
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly
• Worked extensively with Microsoft Excel (Macros, VLOOKUPS, and Pivot Tables). Proficient Microsoft Word, Power Point, Access and Lotus Notes
• Used Quality Center/Test Director for requirement management, test planning, scheduling, executing test cases, managing and tracking defects

Environment: SailPoint 8.1, HP Quality Center, MS Access, MS Visio, LDAP, Microsoft Word, Excel, Power Point, ServiceNow, SCRUM, Agile, Tivoli Access Manager (TAM), IAM, IDM, Identity and Access Management

Confidential, NY

Sr. SailPoint Business Analyst

Responsibilities:

• Conduct project kick off meeting with ISOs and Application Owners to explain about the migration project, roles, responsibilities, deliverables, timelines as well as set expectations from various teams.
• Perform analysis on the 110+ Inactive applications that haven’t used IDM tool for user access management in the past 12 months. Work with the Application Owners to understand the application technology and user access management process and onboard the applications in SailPoint as part of future phases.
• Created standard Business Requirement Document template per application type to onboarding applications in SailPoint.
• Created standard Questionnaire Document which will be leveraged to understand about the business application, it’s technology, number of users and its security platform.
• In process of onboarding various types of applications such as Active Directory, NDI, JDBC, Notification Based.
• Involved in design and implementation of SailPoint, configuring Active Directory, and Shared Folders. Utilizing Azure AD for SSO and MFA using SAML, WS-Fed
• Solid experience in integrating SailPoint and Sun Identity Management Solution Products.
• Managed projects for design, configuration and implementation of SailPoint IIQ, including coordinating with vendor leadership, technical services leadership, and end user customers.
• Performed Requirement Gathering, Analysis & Management by actively discussing and exploring the current state of user access management with the IDM team.
• Coordinate the end to end process on onboarding applications through different phases of SDLC. ( SAML, SSO, FTS for authentication & authorization for applications that weren't able to integrate with API)
• Deep understanding on business analytic tools such as QlikView
• Have excellent technical leadership, analytical, problem solving, communication and interpersonal skills, with ability to interact with individuals at all levels and can work as a part of a team as well as independently
• Attend weekly scrum meeting to provide status updates to the customer on the project.
• Deep understanding of RBAC (Role Based Access Control), Single Sign On (SSO) and (PAM) Privileged Account Management, Identity and Access Management.

Environment: SailPoint 6.0, LDAP, Active Directory, Microsoft Power Point, Excel, Word, MS Visio, Windows, CyberArk, Service Now, Tivoli, IAM, IDM

Confidential, GA

IAM Analyst

Responsibilities:

• Gathered business requirements to onboarding business applications into SailPoint IdentityIQ for provisioning, de-provisioning, certification, password management
• Created onboarding Questionnaire document to gather information about the business application from the application team
• Created different artifacts such as BRDs, FRDs, Questionnaire, job aids and process flow diagrams
• Excellent understanding and knowledge of Identity and Access Management (IAM) System
• Expertise in business process and analysis serving as an effective primary liaison between the business and technology groups
• Experience in converting business requirements to functional/nonfunctional requirements
• Hands-on knowledge in creating UML Diagrams
• Well-versed with SDLC processes ranging from Waterfall to Agile methodology
• Experience in data analysis using Oracle SQL and MS SQL Server.
• Experience in creating Business Requirements Documents (BRDs) and Functional Specifications Document (FSDs)
• Excellent ability to support multiple projects, under tight deadlines often with competing priorities and complexities
• In depth knowledge of developing, reviewing and executing UAT test cases
• In depth knowledge of MS Excel, MS Word, MS Visio, MS Access and MS PowerPoint
• Proficient in planning and execution of projects in time critical environment
• Validating and checking and gathering requirements in conjunction with the stakeholders
• Actively involved in GAP analysis and business refinement process
• Exceptional communication, people, documentation, analytical and problem solving skills
• Understanding of ITIL (Information Technology Infrastructure Library) and project management fundamentals
• Assist Project Manager to identify risks and create mitigation plans
• Understanding of directories (AD/LDAP) and group structures, policies etc.
• Responsible for design and implementation of SailPoint's IdentityIQ
• Excellent knowledge and experience in implementing user provisioning credential management, workflows, forms, application integration, connectors, reports and roles
• Direct provisioning using direct connectors for integration of target applications
• Performed Integration with multiple applications such as AD, Exchange, RDBMS, Flat File & LDAP
• Prepared business process models; used Visio to create use case diagrams
• Experience working with project management methodologies- agile development methodology, Implemented Agile (Scrum) Methodology that includes daily scrum with team
• Strong MS excel and access skills with knowledge on business analytic tools such as QlikView
• Maintain and update the onboarding application Questionnaire by getting inputs from the internal customers, application owners and application SME's
• Coordinate the end to end onboarding of an application through the different phases of SDLC
• Created different artifacts such as BRD, FRD, Questionnaire document, project plan and PPT slides
• Deep understanding of Role mining, Role Based Access Control (RBAC), Single Sign on (SSO), Privileged Account Management, Entitlement Management and Identity Management