SUMMARY

• Resilient, results - oriented, accomplished innovator, high-energy, multi-faceted Senior IT Manager and Strategy Advisor to leadership and F1000 clients with robust US / Global experience.
• Thrives in fast-paced, high-growth, customer-first environments with strong forward thinking, analytical, problem-solving skills.
• Adept at navigating rapidly evolving and shifting complex business environments and technology trends, continuously studying emerging technologies, products, functionalities and markets. Proactive forward-thinker and self-starter, building, inspiring, mentoring, leading teams, planning, scoping, conducting client workshops, managing operation plans, P&L budgets, onboarding, vetting, partners and developing strategies and technology vision towards build, partner or acquire (M&A).
• Hands-on experience supporting multiple technology-enabled transformation projects, complex workstreams, developing reusable assets, knowledge transfer, accelerating sales process, driving trusted relationships, engagements, customer retention, winning new and growing existing client segments and delivering high-levels client satisfaction.
• Recognized for collaborative leadership style, proactive approach as storyteller, public speaker, intrapreneur with executive presence, exceptional listening, communications, presentation and interpersonal skills.
• Keen technical proficiency, ability to engage senior IT and C-level executives to effectively translate complex operational concepts into tangible action plans, championing startup new products, applications and services with diplomatic tenacity to liaise, influence, inspire, build trust, lead cross-functional stakeholder teams working across multiple industries, distributed workforces, multicultural organizations and multinational locations to achieve growth.
• Continuous intellectual curiosity, personal drive for professional growth and development with learning proficiency at grasping new technical skills and assimilating new concepts quickly.

PROFESSIONAL EXPERIENCE

Confidential, Lauderdale, FL

Vice President/Business Strategy

Responsibilities:

• Increased overall services 25%, expanded partnerships including supplier role for IBM delivering IoT, AI, managed services.
• Grew operational GTM strategy, developed, maintained cross-functional client stakeholder relationships and satisfaction.
• Added process, developed proposals, delivered presentations, facilitated meetings, and managed all contractual aspects.

Confidential, Sunrise, FL

Vice President Partner/Program Management

Responsibilities:

• Grew revenue 35%, optimized GTM strategy, increased market share and profitability, improved sales and delivery process.
• Worked with CEO to steer company through reorganization, eliminate complexity, add/improve multiple automated systems.
• Reduced IT infrastructure overhead 40%, transition to cloud, improved omni-channel personalization and payment security.
• Expanded new partner and vendor relationship management, negotiated contracts with Hilton, Marriott, AWS, Verizon, IBM.

Confidential, Miami, FL

Senior Sales Manager

Responsibilities:

• Increased startup services 20%, grew onboard travel: video infotainment, RTLS, omni-channel personalization, ecommerce.
• Led US launch Wind Energy MRO mobile app with MSFT Azure for IoT, data analytics, supply chain, logistics, drone inspect.
• Expanded backend MSFT Azure & RapidMiner AI & ML for Transportation, Hospitality, Media, Retail, Energy & Industrial.

Confidential, Miami, FL

Senior Manager

Responsibilities:

• WW presales operations, people manager, P&L, outcome-based digital transformation, over-achieved 251% / $440M target.
• Led team, managed reporting digital offerings cadence, forecast accuracy, operational data-driven updates to leadership.
• Expanded strategic direction multi-platform XaaS allocation client services, identified challenges & opportunity to improve.
• Developed, mentored, motivated, high-performance, highly-skilled, multidisciplinary presales, consulting and delivery teams.
• Improved process, deal shaping, reusable assets, ensured success continuity: SAP, Oracle, VMware, Salesforce, Workday.

Confidential, Boca Raton, FL

Senior Program Manager

Responsibilities:

• Grew WW market share momentum, 30% revenue growth, increased digital applications & ICT infrastructure modernization.
• Promoted NextGen Campus Network modernization for essential digital workplace transformation: Mobile, IoT, Cloud, UEM.
• Led NA Tiger-Team MobileFirst software pre-sales pursuit & as Global certified trainer for IBM MobileFirst services portfolio.
• Led as Global MobileFirst Offering Manager with P&L, created multi-services: E&U, Telco edge computing & cross-industry.
• Led joint Ericsson Radio Dot Small Cell System GTM pursuit with IBM edge computing for enterprise with AT&T & Verizon.
• Spearheaded Presence Zones inbuilding location based retail, hospitality omni-channel CX, insights, monetization, security.

Confidential, Fort Lauderdale, FL

Sales Business/Development Manager

Responsibilities:

• Increased joint sell-to-with Verizon GTM with Cisco Mobile Internet Services for Sports Stadiums, Buildings, Venues, Cities.
• Positioned Cisco as trusted advisor to Verizon with ideation, qualifying, managing expectations, create compelling solutions.
• Contributed Cisco Smart Operations CSP Service Delivery with Evolved Packet Core & RAN for LTE, Carrier Wi-Fi, HetNets.

Confidential, Fort Lauderdale, FL

President/Global IoT Managed Services Provider

Responsibilities:

• Grew publicly traded startup shareholder value with 300% subscriber & 30% revenue growth (acquired by Unified Signal).
• Signed, managed MVNO agreements for IoT services with Sprint (US market) and Wyless (US & Global Mkt - now KORE).
• Managed Sales Operations, P&L, Ecommerce, Product Development, Supply Chain, Delivery, Marketing & Partnerships.

Confidential, Boca Raton, FL

Global Telecom Strategy/Solutions Leader

Responsibilities:

• Member IBM leadership as external CTO global CSP industry, strategic sales management, business & partner development.
• Increased 20% YoY global CSP revenue, developed global CSP relationships, partners, grew telco solution business, M&A.
• Contributed $2M PMO IoT access services & $1M business strategy consulting study launch AT&T Digital Life Smart Home.
• Executed $139M joint Samsung semiconductor contract to co-develop worlds 1st Small Cell service launch at Sprint.
• Spearheaded joint Samsung/Sprint $3M GTM 4G Small Cell mobile convergence solution development with IBM Research.

Confidential, Boca Raton, FL

Business Unit Leader

Responsibilities:

• Promoted people manager cross matrix team, P&L, created H2/H3 vertical industry solutions, achieved 152% / $350M goal.
• Created successful GTM, assessed emerging growth trends, potential ecosystem, implemented integrated client solutions.
• Primary interface key partner & M&A identification, vetting, selection, acquisition, ongoing partner relationship development.
• Spearheaded strategic growth lighthouse clients, drove topline growth, established high client satisfaction and relationships.
• Created competitive product offerings, delivered thought leadership at client workshops, industry forums, standards bodies.
• Contributed development integrated solutions: Telecom, Cities, Building Mgt., Energy Grid, Transportation, Health Systems.

Confidential, Boca Raton, FL

Principal Consultant

Responsibilities:

• Professional hire, top performing consultant YoY for network infrastructure services team based on attainment $100M target.
• Spearheaded T-Mobile 1st US national Public Wi-Fi hotspot business with SDP & OSS/BSS for 650 locations, TCV $18M.
• Contributed $800M, 8-yr Nextel BPO contract: mobility workplace services at enterprise inbuilding, campus, remote workers.