SUMMARY

• ITIL certified professional with 10+ years of experience managing Global Infrastructure & Acquisition/Office projects. Projects encompass service migrations in the areas of Cybersecurity, Cloud Application Migrations, Data Center, Data Center Consolidation
• Server to Server Application Migrations, and Data Center Transformation, Remote Computing Space, and Colocation spaces, WLAN Upgrade, Network Access Layer, Distribution Layer, Portal Upgrade
• Enterprise Security, Business Continuity/Disaster Recovery, Service Management, Software as a Service, Security as a Service, Mainframe as a Service
• Higher Education Expert in budget management, resource management, vendor management, communication, and Project Management/Service Management.

PROFESSIONAL EXPERIENCE

Technical Project Manager

Confidential

Responsibilities:

• Managed office technology infrastructure projects associated with office consolidation, decommission, upgrade or new build
• Organized various sources of data into coherent plan to deliver migration, including schedule, resource plan, budget and entry risks and mitigation.
• Project scope includes voice, AV, network, end user devices, servers, cabling, and people moves
• Delivered migration planning, prioritization of tasks and resolution of issues to deliver per the corporate property schedule
• Maintained oversight of the migration team, ensuring consistency and quality across planning artifacts and key outputs
• Managed technical resources on and offshore to include external vendors for cabling, voice, network etc

IT Project Manager

Confidential

Responsibilities:

• Managed portfolio of Enterprise IT Integration projects for infrastructure based systems
• Managed Google Docs migration to MS Onedrive for Integration project
• Managed implementation Philips 1IT Service Desk for acquired Wellcentive
• Managed implementation of Philips Global Network/PGN with acquired Wellcentive
• Managed implementation of Zscaler Saas within Wellcentive
• Managed portfolio of Enterprise IT Integration projects for infrastructure based systems
• Managed IT support as well as various project stakeholders for multiple work streams
• Managed Google Docs migration to MS Onedrive for Integration project
• Managed implementation Philips 1IT Service Desk for acquired Wellcentive
• Managed implementation of Philips Global Network/PGN with acquired Wellcentive
• Managed implementation of Zscaler Saas within Wellcentive
• Coordinated Integration and/or decommission of 30+ applications from Wellcentive to Philips environment
• Implemented SSL VPN for all end users to be able to connect to remote servers in data center environment
• Implemented zScaler cloud security solution to connect to Philips Global Network
• Implemented Network Change Control process
• Completed several server remediation activities to ensure compliance with industry standards

Senior Infrastructure Project Manager

Confidential

Responsibilities:

• Project: Datacenter Transformation
• Led project team in the migration of Business Unit workloads to support overall Data Center Transformation effort
• Managed & tracked all project financials for CAPEX and OPEX dollars
• Managed project schedule and project scope keeping each on track, anticipated project issues and developed solutions to meet client satisfaction goals
• Worked with other Project Managers to Project Stakeholders to ensure internal coordination and an overall master plan
• Developed and maintained detailed work plans, schedules, project milestones/estimates, resource plans and status reports
• Conducted project meetings to drive project deliverables to completion
• Managed project financials including P&L
• Managed internal as well as external resources
• Managed external vendors from quote to implementation phase
• Ordered and tracked all infrastructure hardware delivery and associated financials
• Utilized several in house Financial tracking spreadsheets as well as Financial tracking tools and share points to track budget/spend
• Liaison with internal and external Real Estate, Construction, Interior Design, Building Management and Business teams for all projects
• Held weekly meetings with project resources and stakeholders to track project status and deliverables
• Infrastructure aspects of project implementation includes Routers, Switches, WAN optimization, Firewall, Wi - Fi, Telephony, Circuits, Generators, Printers, Infrastructure Servers, and Network Intrusion Detection Systems
• Networking implementation includes Cisco based core network and access layer switching, Wireless controllers and access points, and Wide area network connectivity via circuits

Senior Infrastructure Project Manager

Confidential

Responsibilities:

• Project: Acquisitions, Regional Office Expansions, Regional Office Renovations
• Led Acquisition Infrastructure projects that supported the Core Business Service lines of assurance, advisory, tax and transition advisory services
• Interfaces with all key stakeholders affected by the project including end users, distributors, and vendors
• Mastery of the technical knowledge of project management inter - related processes and stages i.e. Initiate, Plan, Execute, Monitor and Control and Close, and the supporting processes, Scope, Cost, Time, Issue, Risk, Resource, Communication and Stakeholder Management
• Managed financials forecast and actual spend for the EY firms Acquisition, Expansion, Renovation projects
• Led Acquisitions team in application migration of Doc-IT, ProSystems, BNA, and QuickBooks application from legacy environment to EY hosted datacenter
• Networking implementation includes Cisco based core network and access layer switching, Wireless controllers and access points, and Wide area network connectivity via circuits
• Facilities and physical security consists of Power management services (UPS) and Netbotz security (temp, humidity, water detection)
• Liaison with internal and external Real Estate, Construction, Interior Design, Building Management and Business teams for all projects

IT Service Manager

Confidential

Responsibilities:

• Project Duration & Budget: 3 - 6 months, IT budget $1.5M - $2. 3M, Resources 6-8
• Supplier Manager for the performance and delivery of the Verizon provider ensuring that networking and circuit orders/installations meet the needs of the company
• Directly responsible for request fulfillment and service evaluation of the vendor with regard to contractual SLA s
• Served as Regional Lead for Continual Service Improvement and Incident Management process creation team
• Served as Regional Lead for Configuration Management Database process creation team
• Processed and tracked circuit upgrade orders for North America Business Areas
• Audited site migration tracking information to ensure that proper documentation is maintained
• Aligned with Operations team to supply metrics for Service Desk performance for North America
• Reviewed and approved monthly Service Level Management reports provided by supplier

Global Infrastructure Project Manager

Confidential

Responsibilities:

• Managed the exit of several costly China Colocation sites, while establishing new infrastructure build - outs in newly established HP facility. Infrastructure build-out included routers, switches, firewalls, NIDS, WLAN, and circuits. Exit of Colocation spaces required daily coordination with circuit vendors, equipment vendors, and Service Management.
• Placed circuit orders globally in all regions to support our internal infrastructure as well as external partners. Worked with service management to hold vendors accountable for circuit and equipment delivery dates. Worked with service management and external networking equipment vendors to ensure that forecast for equipment needs were understood across all organizations in support of infrastructure projects. Coordinated directly with external vendors regarding service and equipment delivery dates.
• Managed the implementation of external business partner networks within the HP environment. These networks are strategically located globally in order to support external business partners in their requirement to connect to the HP network. Networks provided access to servers/resources that support the Business Unit/Partner relationship which were established under contract SLA. Service Transition of the established network helped to support the BRM

Infrastructure Project Manager

Confidential

Responsibilities:

•  LAN/WAN Implementation, Circuit Installs Managed network refresh/implementation projects directly supporting Confidential s internal Business Units infrastructure and Customer Facing Healthcare Networks
• Projects include circuit upgrades, wireless, Colocation chassis/server upgrades, VPN, MPLS, and firewall/router/switches
• Managed capital/expense financials, project team resources, equipment purchasing, and communication management plan
• Practiced standard PMI methodologies to include Master Requirements Documents, Project Charter, Proposal, and Work Breakdown Structure
• Managed all projects through project phases including Pre - Initiate, Initiate, Plan & Design, Execute and Control, and Close

Infrastructure Project Manager

Confidential

Responsibilities:

• Project: Disaster Recovery Preparedness
• Managed large scale $250k disaster recovery project to ensure that company maintains Business Continuity internally in the event of disaster
• DR project included establishing geographically redundant Corporate networks and servers/applications to include MS Exchange, Blackberry Enterprise, DHCP, Confluence, and File Share
• Managed project team/stakeholder to ensure that project tasks were completed on time and within budget
• Provisioned DR documentation in support of overall Business Continuity Plan
• Managed infrastructure data center exits specifically in the arena of server shutdowns and relocations

Infrastructure Project Manager

Confidential

Responsibilities:

• Infrastructure Data Center Consolidation (DCC) Program. Initiative included 150+ legacy Data Centers, 1000+ B2B Network Connections, and 100+ server to server application migrations. Project initiated to remove and migrate partner connections from legacy sites in order to move forward with the exit of those locations thus generating record numbers in annual cost savings.
• Projects encompassed migrating legacy external B2B network connections from legacy HP datacenters to go forward HP next generation data centers using Cisco based solutions. Through remote complex networking changes our project team successfully established
• Connectivity between external business partners and HP's internal business partner infrastructure designed for revenue generating application/resource access
• Managed large project teams comprised of IT Project Managers, and CCNA certified Consultants/Engineers while tracking project resources and tasks in MS Project 2003/2007. Also managed tasks owned by external Confidential business partner contacts, Confidential business unit personnel to drive projects to completion within scheduled completion dates
• Coordinated with major Telecom providers globally in order to gain quotes and order Telecom services for the support of B2B connections. Also, facilitated user acceptance and troubleshooting sessions between HP stakeholders, external business partners, and Telecom providers
• Directly responsible for daily/weekly reporting, presentations, and dashboards used to keep Senior Level Management and business stakeholders apprised of critical paths, milestones, risks associated, and overall project(s) status
• Specialized in partner access and consolidation for HP's major shipping, manufacturing, and development partners, providing huge cost savings for HP in reduction of circuit costs