SUMMARY

• An IT specialist with 14+ years Banking experience with demonstrated expertise in Consulting, Business Analysis, Programming and Design

PROFESSIONAL EXPERIENCE

Confidential

Business Integration & Architecture Associate Manager

Responsibilities:

• Successfully led mapping of MT to MX and MX to MT formats for wire payment modernization across different FMI’s - EURO1, TARGET2, LYNX, CBPR+; created workflow, user stories and knowledge documents
• Analyzed existing BESS payment system and developed framework that was pivotal in vendor selection of wire payments modernization program
• Successfully led and implemented EDPP Data migration of One Billing Platform (OBS)
• Lead & Participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; managing customer and supplier relationships
• Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results
• Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process

Confidential

Senior Business Systems Analyst

Responsibilities:

• Successfully led and implemented migration of multiple products billing, offers, and rebates to Retail Pricing Engine. Worked with clients and identified business requirements, gathered user, functional/ non-functional requirements and translated them to the Scrum user stories
• Successfully led and implemented Digital Banking Onboarding platform that allows Business Banking customers to open new or additional accounts online without having to visit the branch
• Coordinated with multiple Financial Partners and implemented cross border Wire & ACH payments in 30+ countries facilitating payments in all major & local currencies

Confidential

Product Manager

Responsibilities:

• Increased the interest revenue by 30% by managing the migration of non-performing cash management accounts to more effective interest rate
• Implemented a range of User Guides, Product tools and Calculator which were extensively used by the Sales
• Coordinated & participated in UAT including creation of new products Test cases

WorkSafeBC

Business Analyst

Responsibilities:

• Successfully migrated SPSS modules to SAS and contributed to the effectiveness of WorkSafeBC capabilities by providing business information, analytical advice and decision support to business users
• Proactively communicated and collaborated with internal customers to analyze information needs and functional requirements and provide ongoing decision support with business intelligence
• Researched significant data sources available to best meet decision support needs and determine which sources are most appropriate given utility, costs vs. benefits & ongoing availability
• Planned and implemented new reports after evaluating all business requirements through continuous feedback and testing with key business representatives

Confidential

System Support Manager

• Structured client discovery session(s) to identify, document business requirements and translated to technical requirements document
• Managed a team of five individuals responsible for supporting the corporate banking products including the corporate online portal, incoming money transfer automation and retail banking portals.
• Resolved a business issue stopping $ US 1.3 billion worth of outgoing SWIFT transactions
• Used expertise and diplomacy to ensure satisfaction for all clients ranging from Managing Director to corporate clients
• Provided in-depth troubleshooting for complex system issues; consulted with internal business users to ensure solutions adequately resolved concerns, receiving Star of the Month award three times
• Coordinated with vendors to solve issues with vendor-supplied software products, which handles several thousands of transactions amounting to millions of dollars every day

Confidential

Lead Systems Analyst

Responsibilities:

• Prioritized work, change management and coordinated between corporate clients and business users to understand their requirements and develop banking solutions for the clients
• Successfully led a fully automated payment project in Samba Payable Solutions for world-wide, multi-currency payments with real-time notifications and integrated it with all bank’s payment channels; project received the best payment application implementation award from the Asian Banker Technology group in 2011
• Designed & implemented IPO subscription dashboard; critical management tool used for performance analysis

Confidential

Systems Analyst

Responsibilities:

• Responsible for Corporate Banking products: New Collection Payment System; Samba Payable Solutions; Samba Access; SAMBA - IPO, Samba Market Linked Investments, RM Dashboard
• Successfully managed & developed Auto Payment and enhanced report for IATA Middle East, eliminating the manual dependency and increasing efficiency

TECHNICAL EXPERTISE

Web Technology: JSP, Servlet, JavaScript Programming SAS, Java, Python, MF COBOL, C++

Framework: JEE OS MS DOS, Windows, Sun Solaris 10.1, Linux

RDBMS: Sybase ASE12.5, MSSQL, PLSQL, Oracle Reporting Software Crystal Reports, Tableau, SAP BO

Application Server: WebLogic Big Data Hadoop, Spark {python & Scala, HBase, Pig, Hive, Flume, Sqoop