PROFESSIONAL SUMMARY

• Over 4+ Years’ experience in software design, developing Web based applications, Windows based applications and Client/Server applications using different .Net Technologies like C#.NET, ASP.NET, HTML, Java Script, XML Web Services, SVN, and Team Foundation Server (TFS).
• Experience in evaluating and intending business and technology solutions, Life cycle development.
• Experience with Microsoft Dynamics CRM 2015, 2016 and D365.
• Technical/Functional expertise in consulting services to clients, managing customizations, integration of CRM applications.
• Developed close to 20+ Plugins in MSCRM 2015, 2016 and D365.
• Experience in deploying Plug - ins, Developing, Debugging, Java script extensions for CRM.
• Experienced in Azure, WCF, CRM SDK, Developer Plug-in and custom workflow, .NET Framework and Window Forms using ASP.NET, C#, MVC, Web Services.
• Experience in Dynamics CRM Customization using Java Script, Bootstrap, AJAX and experience in configuring MS Dynamics CRM with MS outlook and SharePoint Integration.
• Experience in Analyzing Business (Business Analysis), Project Management Methodologies, Data Modeling, and Business Process Modeling.
• Proficiency in creating Model Driven and Canvas Apps based on the client requirement.
• Experience in Data Feeds, Exporting Files to Clients FTP Sites using CRM custom actions and workflows
• Extensive experience in developing Custom SSRS reports using Report Builder
• Developed several web pages using HTML, JavaScript and used them as IFrame’s in CRM.
• Migrated Lotus Notes to MSCRM System for entities like Emails, Appointments, Customers, Contacts, Products, Sales Orders, Invoices using third party software(s) like KingswaySoft
• Developed at least 30+ Workflows using the Out-of-box Workflows builder\editor.
• Developed Multiple Custom Plugins\Workflow Activities to perform CRUD operations in both Synchronous and Asynchronous ways and registered steps using Plugin Registration tool
• Experience in Importing and Exporting data using CRM DATA Import Wizard and Custom Console Applications.
• Experience in SQL Server 2012/2018, Java Script, jQuery
• Experience in ASP.Net, ADO.NET, Web Services, Visual Studio, SQL Server
• Experience in working with Creating Custom Plugins, Custom Forms and Integrated with CRM.
• Hands on experience in using Azure Functions, Logic Apps and Power Automate/Flow and CDS/Dataverse.
• Strong understanding of the software development lifecycle (SDLC) and of Quality Assurance techniques using source code control repositories, debugging and testing experience.
• Experience in working with Creating Plugins and Custom Workflow.
• Extensive experience in ASP.Net, C#, Web Services, LINQ, AJAX, Windows Services, WCF Services, Classic ASP, XML, XSLT, HTML, Text Editor, MS IIS 6.0/7.0, DHTML, VSS, JavaScript, Angular JS, SQL Server 2012/2018, Visual Studio 2015/2017/2019 .
• Experience in Data modeling, Data Design, Normalization, Data migration projects involving SQL Server.
• Expertise in implementing Object Oriented Programming (OOP) Concepts including Inheritance, Abstraction and Polymorphism.
• Experience in database tuning using SQL Server Profiler and SQL Server Tuning Advisor.
• Excellent experience in Data analysis using SQL Server and MS access DB.
• Proficient in using Microsoft CRM Dynamics development tools.
• Excellent Communication Skills, ability to handle a team.
• Experience in handling multiple tasks and solving complex issues before the deadline.

TECHNICAL SKILLS:

CRM Technologies: Microsoft Dynamic CRM D365, 2016, 2015

.Net Technologies: ADO.Net, C# .Net.Net framework 4.7/4.6/4.5, LINQ.

Web-technologies: ASP.Net, HTML, JavaScript, JQuery, VB Script, CSS, XML, SOAP Web Services, AJAX, Angular JS, Bootstrap

Tools: and Utilities: Visual Studio 2015/2017/2019, SVN, GIT, TFS

Databases & Tools: SQL Server 2016/2017/2019, T-SQL, PL/SQL

Operating systems: Windows XP/Windows Server 2008/2012 R2, Linux, Unix

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco CA

Business Application Engineer

Responsibilities:

• Responsible for gathering Business Requirements, change requests and analyzes the requirements.
• Extensive experience of designing and developing software applications with ASP.NET 4.5 & 4.7
• Entity Framework, Web API, HTML, XML, CSS, Java Script, AJAX, jQuery, Web Forms, and Win Forms.
• Upgrading various plugin’s and custom workflow libraries code to use the Microsoft Dynamics CRM SDK libraries, Messages etc.
• Extensively worked on CRM Plug-in, Custom Workflow, Console Application activities development.
• Created Custom Entities, Custom Forms, Custom Views, Custom attributes, Relationships & Option-sets for individual Business Units in MS Dynamics CRM 2015/2016 as per the Business Process.
• Implement Plug-ins, Workflows, Custom Actions, Business rules, Business Process flows to automate the business processes.
• Implemented custom actions in CRM to export Data Feeds to various clients FTP sites (Data Partner Companies).
• Worked on CRM related tools like Kingsway Soft, XRM Toolbox, Ribbon Workbench, Sitemap Editor, etc.
• Extensively imported and exported the Data, as part of data cleansing and for creation of records in third party tools like Agresso Business Rule.
• Clearing backlog tickets using Agile CRM, to gain faster ticket resolution for Individual Business Units and provided high quality support.
• Writing test cases for the new system, testing the application and documenting issues.
• Analyzing and documenting the functional specifications.
• Training end-users to explain the new CRM system and leading support effort for any internal technical/functional issues.
• Actively participated in Development, Testing and Deployment Planning meetings.
• Customized Dashboards based on the custom reports and charts (requirements) created Used Visual studio test project and accomplished unit testing including both automated and manual testing.
• Document management with SharePoint integration.
• Involved in Code reviews. Peer Reviews for developing quality code.
• Participated in various testing-related review meetings to analyze defects.

Environment: MSCRM 2015, 2016 & D365, On-Premises & Online Deployment, C#, Plug-in registration XRM Toolbox, Kingsway Soft, Visual Studio .NET 2017, ASP.NET 4.7, SSRS Reports, HTML, JavaScript, SQL Server 2018 v17.9.1 and Web services.

Confidential, Lake Forest CA

MS Dynamics CRM Developer

Responsibilities:

• Identify the client's requirements through discovery meetings. Create business requirements document and functional specifications.
• Extensive experience of designing and developing software applications with ASP.NET 3.5, 4.0 & 4.5
• Entity Framework, Web API, HTML, XML, CSS, Java Script, AJAX, JQuery, JavaScript, Web Forms, and Win Forms, bootstrap.
• Reviewed design documents detailing behaviors and requirements.
• Serve as a Dynamics CRM subject matter expert with customers and project team members.
• Upgrading the plug-in and custom workflow libraries code to use the Microsoft Dynamics CRM SDK libraries, Messages etc.
• Extensively worked on CRM Plug-in, Custom Workflow activities development.
• Created Custom Entities, Custom attributes for individual Business Units in MS Dynamics CRM as per the Business Process.
• Worked on Plug-in, Parallel Workflows, Business rules and Business Process flows to automate the business processes.
• Clearing backlog tickets using Agile CRM, to gain faster ticket resolution for Individual Business Units and provided high quality support.
• Used extensively jQuery, JavaScript for client-side validations and access data within the HTML controls.
• Worked on Web API’s and editable Grids using MS Dynamics CRM.
• Created organizations, business units, groups and their relationships.
• Actively participated in Development, Testing and Deployment Planning meetings.
• Customized Service module and contract templates, entitlement templates, Service Level Agreements and product catalogue according to the business process.
• Have extensive experience on Version Control Tools - Team Foundation Server (TFS), VSS, SVN, GitHub- version control tools.
• Used CRM webservice and developed a custom service using WCF to provide extended functionalities to the common methods of CRM.
• Created and consumed Web Services using Visual C#, ASP.NET.
• Wrote, debugged and deployed synchronous/asynchronous plug-ins using Visual Studio to coordinate the incident-cases in service module.
• Worked on Selection rules to group the people with similar skills into resource groups using a service scheduler.
• Configured and administered user accounts, profiles, roles and security, MS Excel for Data Mapping and Migration.
• Migration of data from Excel source to CRM using SSIS.
• Creating SSRS reports for service module and financial data using joins and pivot tables.
• Involved in writing Stored Procedures and Triggers.
• Worked on Site Map editing and Ribbon customizations and Solutions.
• Responsible for tracking all phases of the project life cycle till successful completion.
• Implemented Grid Views, Repeaters to populate show data.

Environment: MSCRM 2015 & 2016, On-Premise Deployment, C#, Plugin Registrations Tools, XRM Toolkit, Visual Studio .NET 2015, SSIS ETL Tools, ADO.NET, ASP.NET 4.0, Master Pages, SQL Server, SSRS Reports, HTML, Bootstrap, JavaScript, SQL Server 2012 and Transact-SQL, Web Services.