Salesforce Consultant Resume Kennesaw GA - Hire IT People

SUMMARY

Over 24 years of experience as a Senior Technical Consultant in a variety of industries. Extensive contracting and consulting record. Responsible for developing numerous full life cycle applications using demonstrated best practices. Extensive custom CRM software experience. Currently specializing in Sales Cloud, Service Cloud, Marketing Cloud, Force.com, Lotus Notes, Domino
Expert at taking paper - intensive business processes and streamlining them into workable time-saving applications. Expert at taking end user requirements, developing technical specifications and producing succinct software application solutions. Proficient at troubleshooting, reverse engineering, documenting, analyzing and recommending changes to existing systems and processes.

TECHNICAL SKILLS

Salesforce, Force.com, Force.com IDE, Force.com Migration, Workbench, MavensMate, Jitterbit, AppExchange, Lotus Domino 9.x Lotus Designer Eclipse IDE & Client, Lotus Administration, Microsoft SharePoint, Visual Basic Professional, .NET Visual Studio Websphere Portal, LotusScript, Formula Language, Team Studio, Lotus Enterprise Integrator, SameTime, Crystal Reports, JIRA Administration, Microsoft SQL Server, Oracle, DB2, Windows, AS/400 Visualforce, AJAX, JavaScript, REST, Web Services, JSON, SOAP. SOQL, SOSL, Jquery, XML, Xforms, CSS, HTML, HTML5 DHTML, Ajax, Apex, Agile, SDLC, Github

PROFESSIONAL EXPERIENCE

Confidential - Kennesaw GA

Salesforce Consultant

Responsibilities:

Designed functional requirements and architected technical solution
Worked with end users to gather and define requirements, documented specifications
Customized standard objects and created custom objects.
Created validation rules, workflows, processes and approvals and flows
Imported data using Data Importer, Data loader, Jitterebit ETL tools
Created lists and complex reports and dashboards to track KPI’s
Designed the security model using OWS, profiles, role hierarchies and permission sets
Integrated Salesforce with external systems including SAP, MS SQL and Lotus Notes
Mitigated and processed updates and releases from Salesforce
Looked for initiatives to implement Salesforce features into the business process
Configured assignment, default teams, queues and sharing rules
Created, Triggers, Apex Classes and Test Classes
Created Bulk API, Batchable and Scheduled APEX
Integrated with external ERP systems using REST and SOAP
Created Visualforce pages using standard and custom controllers
Fully functional with SOQL and SOSL
Utilized Lighting UI and created Lighting components
Utilized Audit Trails, Debug and Email Logs, System and Storage usage to troubleshoot and monitor issues and system performance.
Responsible for moving code from Dev to Staging/UAT to Testing and Production
Trained End users on new functionality

Confidential - Atlanta, GA

Salesforce Solutions Architect Consultant

Responsibilities:

Created project plan, functional specification and technical requirements
Interacted with end users to understand current processes and apply a technical solution
Implemented Leads and Campaigns and custom email templates using VF and Apex
Created custom objects in alignment with business needs
Modified Standard objects UI and functionality with custom Visualforce
Modified the Marketing process using record layouts, page layouts
Wrote Custom Apex de-duplication classes
Created Apex Triggers and Helper classes
Extracted and Loaded data using ETL tools
Created reports and dashboards as required to measure objectives
Created and maintained users, role hierarchies, profiles and permission set
Created sharing rules, workflows, processes, validations and approvals
Maintained and synched sandboxes as needed
Created and validated change sets into production environment during maintenance windows.

Confidential - Atlanta, GA

Lotus Notes Architect Consultant

Responsibilities:

Planned and executed the separation of a Notes Domain from another Domain. Responsible for writing a detailed plan to migrate over 500 employees, their mail files and over 100 applications. Built a new Domino server and configured it for the new company. Remediated databases to work on the new Domain and server accounting for hard coded names.
Created a plan to migrate user’s existing Notes client workspaces to new machines and assisted with writing the auto configure script. Connected the new Notes mail system to the existing Exchange mail system and moved Resource and reservation database as well.
Responsible for testing all applications for both client and web with end users and making adjustments as needed. Created contingency and roll back plan and provided hands on assistance in Cologne, Germany for go live. Provided maintenance and support following cutover. Advised client in all aspects of this project using best practices.

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Salesforce Consultant Resume

Kennesaw, GA

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