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Business/it Systems Analyst Resume

SUMMARY

  • Provide first and second level technical and customer support Triage and prioritize support requests Enter incidents into tracking database for noledge management and client reporting.
  • Teh successful candidate will ultimately be responsible to meet operational queries/questions from financial analyst/accountants.
  • Teh candidate will over time become teh SME on an accounting system of record for this engagement.
  • Teh candidate should enjoy working in a fast paced environment and be committed to getting teh job done.

PROFESSIONAL EXPERIENCE

Business/IT Systems Analyst

Confidential

Responsibilities:

  • Experience in financial/accounting domain
  • Excellent communication skills in dealing wif customer to understand business requests or requirements
  • Experience working in an Agile environment
  • Comfortable working on multiple tasks and juggling priorities to make progress on all assigned efforts
  • Understands wat goes into a writing requirements/acceptance criteria dat are not ambiguous and lead to errors in UTA or Production
  • Experience working in a technical support environment wifin teh financial sector
  • A willingness and ability to learn new concepts quickly and ask questions freely
  • BA in business and/or IT or equivalent work experience and training
  • Working noledge of SQL, Windows, Office
  • Ability to comfortably work both independently wif minimal supervision and in a team - oriented environment
  • Some schedule flexibility when issues arise
  • Able to pass required background/drug check

TECHNICAL SKILLS

  • Experience in teh Financial Investment industry
  • Background in finance/banking/trading before going into teh IT field
  • Strong SQL skills
  • Experience in a .Net environment

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