Business/IT Systems Analyst Resume

SUMMARY

Provide first and second level technical and customer support Triage and prioritize support requests Enter incidents into tracking database for noledge management and client reporting.
Teh successful candidate will ultimately be responsible to meet operational queries/questions from financial analyst/accountants.
Teh candidate will over time become teh SME on an accounting system of record for this engagement.
Teh candidate should enjoy working in a fast paced environment and be committed to getting teh job done.

PROFESSIONAL EXPERIENCE

Business/IT Systems Analyst

Confidential

Responsibilities:

Experience in financial/accounting domain
Excellent communication skills in dealing wif customer to understand business requests or requirements
Experience working in an Agile environment
Comfortable working on multiple tasks and juggling priorities to make progress on all assigned efforts
Understands wat goes into a writing requirements/acceptance criteria dat are not ambiguous and lead to errors in UTA or Production
Experience working in a technical support environment wifin teh financial sector
A willingness and ability to learn new concepts quickly and ask questions freely
BA in business and/or IT or equivalent work experience and training
Working noledge of SQL, Windows, Office
Ability to comfortably work both independently wif minimal supervision and in a team - oriented environment
Some schedule flexibility when issues arise
Able to pass required background/drug check

TECHNICAL SKILLS