Professional Summary:

• Over 8 years of Strong professional IT experience with 5 years of experience in Salesforce.com CRM as a developer.
• Hands on experience in all stages of Software Development Life Cycle (SDLC) i.e. Systems Analysis, Design, Development, Testing and Implementation.
• Proficient in translating business objectives into clear functional and technical requirements.
• Experience in Sales Cloud, Service Cloud and Collaboration Cloud.
• Expertise with the development of Lightening tools.
• Extensive experience in designing and configuring of custom objects, custom fields, page layouts, workflow rules, email alerts, Field Updates, Actions, Validation Rules, Approval Processes, custom Tabs, custom reports types, reports, Snapshots, Dashboards etc.
• Created Custom Labels, Custom settings, Documents, Static Resources for reusability and maintainability.
• Strong Knowledge of SFDC standard data model.
• Defined lookup, master - detail relationships between objects and created junction objects to establish many to many relationships among objects.
• Expertise in developing UI Components using Visual Force Pages, Visual Force components, HTML, Java Script, jQuery and CSS.
• Expertise in working with Process Builder, Flows, Apex Triggers, Apex Classes, WSDL, Email Services.
• Integration Experience using SOAP, REST, XML, JSON.
• Experience in working with Force.com Explorer for querying Salesforce database using SOQL & SOSL queries and Apex Data Loader for data migration, insert, update, and bulk import or export of data.
• Experience in creating and managing securities using organization wide defaults, Roles, Profiles, sharing rules, permission sets.
• Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.
• Proficient in Database Programming and Development using MySQL, Oracle and SQL Server.
• Can provide support and work in an environment like 24x7 and 365 days.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Apex Triggers, Apex Classes, Web Services, Email Services, Visual Force Pages, Visual force Components, SOQL, SOSL, flows, process builder, validation Rules, Static Resources, Custom Labels, Custom Settings, Workflows, Approval Processes, Custom Report Types, Reports, Dashboards, custom objects, Page Layouts, Custom Tabs, Custom Apps, Roles, Profiles, Sharing Rules, Permission sets, Record types, Folders,Lightning components,Integration.

Salesforce Tools: Change Sets, Apex Data Loader, Work Bench, Connect Offline, Force.com Explorer, Eclipse, Force.com IDE Plug-in, Force.com Explorer, Force.com Excel Connector

Databases: Oracle, MySQL, SQL Server

Languages: Apex, C,C++, Java, JSP, JavaScript

Operating Systems: Windows 9X,2000, Vista, Linux, Oracle CRM

Web: XHTML, HTML, CSS, XML, Json, JQuery.

Tracking Tools: JIRA, Rally

PROFESSIONAL EXPERIENCE

Confidential, San jose, CA

Sr. Salesforce.com Developer

Responsibilities:

• Responsible for Architecture, data model design and development throughout the whole project.
• Analyzing the Scenarios for switching between salesforce classic and the lightning Experience
• Build reusable components and customized Salesforce 1 mobile app using Lightning component framework.
• Used Lightning process builder for visualizing and creating automated business processes.
• Developed Apex triggers, Apex Classes, Test methods, Visual force pages, Visual force components to implement the custom functionality.
• Followed best practices in writing triggers, classes and Visual force pages.
• Developed API callouts using REST.
• Developed approval process, to assign records to approvers dynamically.
• Developed and configured various Reports and Report Folders for different users and groups based on the need in the organization.
• Modified the existing code to implement the change requests.
• Worked with standard salesforce objects like Accounts, Contacts, Leads, Opportunities, and Campaigns as well as Custom objects etc.
• Created workflow rules and defined related task creation, email alerts, and field updates.
• Created Custom Email Templates as part of sending Alerts to users based on the business requirement.
• Suggested AppExchange apps for some custom requirements of the organization.
• Created custom report types and dashboards.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships to the custom objects.
• Migration of code from sandbox to sandbox as well as sandbox to production using Change Sets for Deployment.
• Created field filters, formula fields, relationships and validation rules to the custom objects.
• Responsible for preparing the Post deployment steps document for deployments as well as post refresh steps after the sandbox refresh is done.
• Created and customized record types, managed Role hierarchy and Profiles.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Designed high level customized Visual force pages using extension controllers, custom controllers and standard controllers.

Environment: Salesforce Enterprise edition, Eclipse IDE, CRM, Apex Data Loader, Apex Explorer, Visual force pages, Components, SOQL, HTML, XML, AJAX, JSON, jQuery, Data Loader, Apex Classes, Workflows & Approvals, Custom Reports, Dashboards, Apex, Security Controls.

Confidential, San Jose, CA

Salesforce Consultant

Responsibilities:

• Interacted with business stake holders for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.
• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SFDC and other custom object related requirements using the platform based technologies like Visual force pages, Controllers and web services.
• Managed and participated in all phases of the project, including Project Plans, Documentation, and Configuration.
• Developed Apex Classes, Triggers, Batch Classes and Scheduled classes to automate various business processes.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on the detail page layouts of the records.
• Created email templates, approval processes, workflow rules, process builder processes to automate the processes.
• Involved in the implementation of Lead Management, Opportunity Management, Account and Contact Management.
• Involved in the Data Transformation and Data Cleansing activities while transferring the data to the external system using Informatica on Demand.
• Created profiles and implemented app, tab, object, record type, field level, visual force page security to hide critical information for the profile users.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Provided post-implementation support to assist end users in creating reports, dashboards and certain administration tasks including creating and maintaining user profiles and privileges.

Environment: Salesforce Unlimited edition, Eclipse IDE, CRM, Apex Data Loader, Apex Explorer, Visual force pages, Components, SOQL, HTML, XML, AJAX, JSON, jQuery, Data Loader, Apex Classes, Workflows & Approvals, Custom Reports, Dashboards, Apex, Security Controls.

Confidential, Atlanta, GA

SFDC Consultant

Responsibilities:

• Worked on Salesforce.com customizations using Apex classes, Visual Force pages and Components.
• Used SOQL and SOSL statements within the custom controllers, extensions and triggers properly to avoid Governor Limits.
• Supported the portal team for the development of custom pages using visual force pages.
• Installed salesforce AppExchange (Public Knowledge Base) Application, configured and maintained user security permissions in compliance with organizational needs.
• Designed and customized service cloud and its integration with external systems.
• Developed several Custom Reports to better assist managers and also report folders to provide report accessibility to appropriate personnel.
• Created supporting documentation for application development tasks that includes Cast Iron orchestrations and Salesforce.com customizations.
• Involved in the training sessions to the internal business users to use the application and develop their own custom report.
• Worked with CRM Application Development Team to complete development, test support and deployment activities.

Environment: Salesforce Unlimited edition, Eclipse IDE, CRM, Apex Data Loader, Apex Explorer, Visual force pages, Components, SOQL, HTML, XML, AJAX, JSON, jQuery, Data Loader, Apex Classes, Workflows & Approvals, Custom Reports, Dashboards, Apex, Security Controls

Confidential

Java/J2EE Developer

Responsibilities:

• Involved in various phases like design and development using Rational Unified Process.
• Developed user interface on Jakarta Struts 1.1 Framework using JSP 2.0 and HTML.
• Used Java/J2EE Design patterns like Business Delegate, Session Façade, Data Transfer Object (DTO) and Service Locator in the project extensively, which facilitates clean distribution of roles and responsibilities across various layers of processing.
• Used Web services for transmission of large blocks of XML data using (SOAP).
• Used XML and SOAP with SAX parser to transfer data between applications.
• Used SQL stored procedures with JDBC API for storing, updating user request.
• Involved in writing Test Scenarios for Web Services and Database.

Environment: J2EE 1.3 specification, IBM WAS 5.0, WSAD 5.1.2, Spring 2.0.6, Struts 1.1, Hibernate 2.0, Rational Rose, XML, SOAP, SAX, JSP 1.2, EJB 2.0, JSTL 1.2, IBM MQ Series 5.1, HTML, JDBC, JavaScript, Servlets 2.3, CVS 2.0, Oracle9i, Unix.