TECHNICAL SKILLS

• Microsoft Office Suite
• Visio
• JAD
• Windows Server 2003
• Cisco PIX firewalls
• routers
• switches
• VPN concentrators
• WAN/LAN
• VLAN
• VPN

PROFESSIONAL EXPERIENCE

Confidential, Los Angeles, CA

Sr. Advisor - Technical Consultant

Responsibilities:

• Moved over 1,000 software engineering applications into new strategic data centers within stringent time constraints.
• Gathered functional and non-functional requirements.
• Re-architected and re-hosted applications as warranted utilizing modern virtualization and internal cloud technologies.
• Assessed application interdependencies and application contexts to ensure dat all relevant design components were moved in unison.
• Interviewed and collaborated with application, database, and COTS vendor SMEs to complete teh Migration Design Assessment (MDA) questionnaire for teh assessment of teh application’s readiness and compliance for migration.
• Scheduled migration and re-hosting activities in conjunction with key stakeholders.
• Evolved teh definition of internal cloud services and ITIL SOA services to document seamless application integration to decrease end-to-end cycle time for hosting solutions by 30%.
• Maintained quality monitoring and remediation.
• Created cost TEMPeffective application hosting design solutions for enterprise-wide applications dat met all governance and compliance standards.
• Coordinated with customers to gather requirements definitions and architectural design specifications and created integrated technical design solutions.
• Interfaced closely with customers, various SMEs, and product and support organizations to design and integrate hosting solutions to support teh business needs with a keen focus on teh long term business plan.
• Produced integrated hosting solution design documentation including as-is/to-be diagrams for software engineering applications as well as ROM cost estimates to customers and management.
• Promoted teh use of standardized services and internal cloud service offerings in lieu of customized solutions to decrease costs.

Environment: Microsoft Office Suite, Visio, ITIL SOA, JAD

Confidential, Agoura Hills, CA

Sr. Systems Analyst

Responsibilities:

• Responsible for requirements identification and documenting high level designs and use cases for system and database changes to Confidential ’s Confidential loan tracking system in teh Home Loans and Insurance Technology division.
• Performed research (interface and data mapping) for design documentation in conjunction with interviews with teh business stakeholders and teh Confidential development and database teams.
• Produced application process flows and activity diagrams.

Environment: Microsoft Office Suite, Visio, SnagIt, SDLC, JAD, Toad for Oracle, LoanFile XML

Confidential

Independent Consultant

Responsibilities:

• Completed an eight week online, instructor-led Project Management Professional (PMP) training course.
• Analyzed operational requirements and created a design recommendation for an Internet Café for a small telecom services company.
• Participated in teh implementation of teh design through operational release.
• Analyzed teh business requirements for a custom developed automotive parts ordering system.
• Produced application process flows, activity diagrams and mock-up screens.

Environment:Microsoft Office Suite, Visio, SnagIt

Confidential, Sylmar, CA.

Sr. Business Systems Analyst

Responsibilities:

• Performed requirements analysis and documented functional specifications for teh SoundWave auditory analysis software.
• Created required documents for FDA approval for teh commercial release of teh company’s cochlear implants.
• Produced Software Requirements Specifications (SRS) for SoundWave v2.0 to outline teh logic flow of teh application.
• Created interaction diagrams of teh user interface screens for reference.

Environment: Microsoft Office Suite, Visio, JAD, SDLC

Confidential, Torrance, CA.

Sr. Business Analyst

Responsibilities:

• Produced multiple RFPs enabling Toyota outsourcing efforts of critical software systems, development, and maintenance and monitoring operations.
• Interviewed SMEs extensively for each RFP to ensure dat teh information was technically accurate, comprehensive, and described teh current state of each mission critical application.

Environment: Microsoft Office Suite, Visio

Confidential, Ocean Park, CA.

Sr. Business Systems Analyst

Responsibilities:

• Produced technical documentation (MARCOM) to assist in marketing a startup company, Teleflip, to potential investors and at mobile trade shows.
• Produced application process flow and activity diagrams in Visio documenting multiple systems involved in converting an email message into an SMS text message on a user’s mobile phone.
• Collaborated with teh marketing department to ensure dat all Qwest partner requirements and timetables were met to coincide with teh launch of a website dat utilized Teleflip’s unique email to SMS messaging technology.

Environment: Microsoft Office Suite, Visio, JAD

Confidential, Westwood, CA.

Sr. Business Systems Analyst

Responsibilities:

• Created a new subscription service offering and billing integration module for mobile phone provider Confidential to provide their call center staff with new sales, billing, and tracking tools.
• Participated in business requirements review meetings to discuss teh business and technical enhancements to various parts of teh Confidential Customer Care Billing System (CCBS).
• Created control tables for Technical Specification Documents (TSD) to describe teh data entry fields for teh new Member Care CCBS screen mock-ups.

Environment: Microsoft Office Suite, Visio, JAD, SDLC