TECHNICAL SKILLS:

Salesforce Technologies: SFDC Certified Force.com Developer, Salesforce Certified Platform App BuilderSalesforce CRM, Lightning, Apex Language, Apex Classes/Controllers, Apex

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug - in, Force.com Explorer, Apex Data

Release Management Tools: VSTS

Programming Languages: Java, JavaScript, HTML, XML, DHTML, C#

Databases: MS SQL Server 2005, MS Access

Operating Systems: Windows 2008/ XP/7/10, Linux, Macintosh.

PROFESSIONAL EXPERIENCE:

Confidential, MI

Salesforce Developer

Responsibilities:

• Analyze complex user requirements, procedures, and problems to improve existing System design.
• Work effectively individually and with team members to achieve customer satisfaction and success.
• Design and develop customer solutions in VisualForce, Apex, Lightning, D/HTML, CSS, JavaScript, and other technologies.
• Hands on design and development of custom solutions on the force.com platform including work in Apex, VisualForce and application integration patterns.
• Configured Visual Studio Team Services (VSTS) to version control Salesforce.com metadata using VSTS git repository and wrote ANT scripts to configure Continuous Integration.
• Configured Customer portal which allows users to Create and Manage their Licenses which is Custom Object.
• Leverage experience in RESTful and SOAP web services, including Salesforce APIs, to integrate Salesforce with other third-party applications and enterprise systems
• Use SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects. Automated the business processes using out-of-the-box tools and services of Lightning Experience.
• Completed bulk imports of data using Apex DataLoader and and also by writing scripts to based on the level of complexity.
• Deploy the code developed in the Dev Sandbox to the Test Sandbox and the Production sandbox.
• Involved in Unit Testing, for the customizations and developments done during the project.
• Interacted with testing and the development teams for the development and testing of the code.
• Leverage knowledge of tools and best practices for development and deployment of enterprise applications, including source code management, code review/optimization, and unit testing

Environment: Environment: Force.com Platform, Custom Objects, Tabs, Apex Language, Controllers, Triggers, Visualforce, Page layouts, SOQL, SOSL, Custom Reports, Dashboards, Data Loader, Eclipse IDE, Workflows & Approvals, SOAP, HTML, JavaScript, Ajax, JQuery, Windows.

Confidential, MA

Lightning/Salesforce Developer

Responsibilities:

• Analyzed complex user requirements, procedures, and problems to improve existing System design.
• Designed and developed customer solutions in VisualForce, Apex, Lightning, D/HTML, CSS, JavaScript, and other Technologies.
• Developed end to end application components involving business layer, persistence layer, and database and web services layer.
• Created many app pages, home pages integrating the custom components for salesforce lightning and salesforce1 mobile app. Developed Salesforce.com custom application using Apex, Visual force and AppExchange.
• Created many Lightning Components and server-side controllers to meet the business requirements. Experienced in migrating the standard and custom objects in standard experience to lightning experience.
• Upgraded some Apps from Salesforce Classic to Lightning experience to develop rich user interface and better interaction of pages.
• Responsible for the overall layout design that meet cross-device compatibility using Bootstrap, color scheme of the web site using HTML5, and CSS3 and Responsible for creating detailed wire frames and process flows.
• Involved in writing application level code to interact with Restful Web APIs, Web Services using AJAX, JSON, XML and jQuery.
• Written Apex classes, Controller, Extension Controllers and Apex Triggers in the application for various Business/functional requirements.
• Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects. Automated the business processes using out-of-the-box tools and services of Lightning Experience.
• Developed custom UI using CSS, HTML, Visualforce components and used JQuery, JavaScript for front-end validation.
• Experience in implementing MVC patterns in salesforce.com customizations.
• Used the various sandbox's like DEV, STAGE, UAT for development.
• Involved in developing salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.
• Installed salesforce Lightning inspector for chrome browser as an extension for debugging JavaScript code.
• Interacted with the Salesforce.com premium tech support team on a regular basis.
• Good experience in implementing best practices and coding techniques.

Environment: Salesforce Unlimited Edition, Service Cloud, Sales Cloud, Salesforce Communities, Apex, VisualForce (Pages, Component & Controllers), Lightning, JQuery, JSON, HTML5, CSS3, JS, Bootstrap, Angular JS, Workflow & Approvals, Reports, Custom Objects, WSDL, Custom Tabs, Eclipse/Force.com IDE, DocuSign.

Confidential, NC

Salesforce Developer

Responsibilities:

• Worked in Agile project model and involved in documenting IT Stories and scoping sprints.
• Written Apex classes, Controller, Extension Controllers and Apex Triggers in the application for various Business/functional requirements.
• Wrote SOQL, SOSL, Aggregate queries required for the application in Apex classes, Triggers and Batch class.
• Developed apex batch, schedule class to process large volume of data and generated processed data to an excel file and store in the document object.
• Written Apex REST web service classes for inbound calls to salesforce from external applications; developed apex HTTP callout and generated Apex classes using WSDL2Apex (generated stubs) to invoke external application from salesforce to retrieve data and render in salesforce UI.
• Developed apex batch, schedule class to process large volume of data and generated processed data to an excel file and store in the document object.
• Developed custom UI using CSS, HTML, Visualforce components and used JQuery, JavaScript for front-end validation.
• Integrated Apex controller methods directly with JavaScript functions using Force.com JavaScript Remoting feature and created Visualforce pages.
• Implemented web2case and web2lead functionality and designed web pages using visual force, HTML, JavaScript, CSS and Ajax for capturing customer's information.
• Experience in implementing MVC patterns in salesforce.com customizations.
• Used Eclipse, Force.com, Developer console IDE's for development of Apex classes, Visualforce pages, Triggers and changing metadata using eclipse.
• Customized and configured Web-to-Lead and provided HTML web page the application users to configure in the application.
• Worked on Case management and implemented Email-to-Case and configured email agent in the organization network, written Auto-response, Escalation and Assignment rules.
• Configured Service console and enabled for service users in the organizations.
• Developed Workflow rules, Actions (Email, Field update, Task) and Email templates to implement the declarative business logic.
• Created Reports using tabular, summary, matrix and joined reports and configured for schedule runs, developed Dashboard components for reports and enabled analytic snapshot to track historic data.
• Used Data loader for migration of data, Object& Field mapping document to map source and target systems.
• Used the various sandbox's like DEV, STAGE, UAT for development.
• Written Apex Test classes to meet Unit testing before migrating from Sandbox to Production environment.
• Deployed code across various sandbox using Force.com IDE, Change Set, Workbench and Force.com Migration tool, prepared package.xml for workbench and Force.com Migration tool.
• Hands on experience on Salesforce Lightning for Customizing Reports and Dashboards for business use.
• Involved in developing salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.
• Installed salesforce Lightning inspector for chrome browser as an extension for debugging JavaScript code.
• Customized existing Visualforce to align with salesforce new Lightning UI experience.
• Provided technical expertise in identifying, evaluating and developing solutions that met user requirements by configuring Big Machines configure/price/quote system settings and options.
• Developed Configurations in Salesforce for DocuSign E-Signature, a Digital Transaction Management System used to securely sign, send and manage the documents in the cloud.
• Worked on CTI Integration with Genesys Adapter with Salesforce Application.
• Worked extensively on skuid development for frontend UI. Redesigned Opportunity pages and layout on the SalesForce Platform using SKUID. Pages included tabs and sub-tabs, inline editable tables, multiple columns, calendars, file attachments, templates.
• Interacted with the Salesforce.com premium tech support team on a regular basis.
• Good understanding of Governor Limits, Best practices and implemented in Apex classes, triggers and visualforce pages.
• Good experience in implementing best practices and coding techniques.

Environment: Agile, Salesforce Unlimited Edition, Service Cloud, Sales Cloud, Apex, VisualForce (Pages, Component & Controllers), Lightning, JQuery, JSON, XML, HTML5, CSS3, JS, Bootstrap, Angular JS, Workflow & Approvals, Reports, Custom Objects, WSDL, Custom Tabs, Eclipse/Force.com IDE, Sql Server, BigMachines, Genesys CTI Adapter, HighSpot, Skuid, ReferenceEdge, DocuSign.

Confidential, NJ

Salesforce Developer

Responsibilities:

• Worked in Agile methodology and conducted weekly status meetings.
• Analyzed business needs, distinguish between needs and wants, identify gaps between business needs and standard application functionality, design and document solutions that fill the gaps.
• Responsible for Creation of custom fields, field dependencies, tabs, applications, home page components. Making the fields “Read only” and “Mandatory” as required in the process.
• Created custom objects, links, formulas, Layouts, workflow and approvals. Set both object-level and record level security.
• Reviewed and streamlined existing CRM processes, information, and data requirements to ensure accurate adoption metrics reporting. Deactivated users to release licenses.
• Monitored and resolved Service Requests, specifically, visibility issues involving Custom Profiles, Public Groups, and Sharing Rules.
• Defined Custom Profiles, User Permissions and created Custom Sharing Rules for Record owners with “Read-only” Permissions granting client-requested Create/Read/Update/Delete capabilities.
• Experienced in delivering the full software development life cycle with the force.com platform.
• Created and customized detailed reports with filters, conditional highlighting, custom subtotals, and charts.
• Exported the results to CSV files from the report generated using SOQL of salesforce.
• Discussed and analyzed the requirements with business team and converted the requirements into detailed technical requirements.
• Customized Salesforce CRM beyond native functionality with VisualForce and Apex code according the requirements.
• Developed Test classes and maintained the proper code coverage to deploy into the production boxes.
• Proficient in Case Management using assignment, escalation, workflow rules and actions
• Created custom controllers and controller extensions while developing VisualForce pages.
• Developed the Apex Triggers to ensure the correct data entries into the system.
• Developed Validation rules on various objects. Also, created assignment rules on Lead object to assign the Leads automatically to various groups of users based on the region.
• Created Custom Objects, Tabs, and Sharing Rules as per the business requirements.
• Migrated application from one environment to other using force.com IDE
• Performed Bulk Data Migration from Traditional Applications to Salesforce using Import Wizard, Excel Connector, Dataloader.io, Workbench, Apex Data Loader utility and ETL tools, Cast Iron.
• Assisted with Data migration and updates through the Apex DataLoader in Salesforce.com.
• Used ETL tools like Informatica for reprocessing of jobs & task flow executions and resolving ServiceNow Tickets (IMRs) raised by users; acknowledging, resolving & closing salesforce tickets on priority basis
• Performed IDE, Change Sets and ANT Script deployments as needed and validated the components before • deployment to ensure a smooth process.
• Created the Reports and Dashboards as per the business requirements.
• Customized Salesforce.com Fields, Page Layouts, Record Types, Queues, and Profiles and make the same changes in test and production boxes.
• Performed BigMachine Salesforce.com module implementation and integration.
• Deployed the code from Sandbox to Production using Eclipse.
• Designed and maintained different environments included Development, Test and Production.
• Deployed the enhancements of Custom Objects, Fields, Triggers, Reports and Workflows in to the test and prod boxes to make them in Sync.
• Co-ordinated with the test team and provide the application flow demo before the test team start the System Testing.

Environment: Salesforce.com Enterprise Edition, Salesforce, Visual force, Apex Data Loader, Microsoft Excel, SQL, Eclipse, Apex, Visualforce, REST/SOAP API, Pages, Data Loader, Reports, Custom Objects, Custom Tabs, Security Controls, Data Management, Profiles, Page Layout, Validation Rules.