SUMMARY:

• IT business analysis experience across industries and domains.
• Agile project development including SCRUM, RUP, TDD and XP
• Analyzing business requirements and segregating them into high level and low level Use Cases, Activity diagrams / State Chart Diagrams using UML.
• Proficient in using Team Foundation Server (TFS) to manage SCRUM user stories
• Experience using HP Quality Center Suite and Lotus Notes
• Proficient experience wif Microsoft office (Word, Excel, Visio, Outlook.
• Experience using rational database management systems (RDMS)
• Experience in conducting User Acceptance Testing (UAT) and documenting Test Cases.
• Good Documentation and Process Management skills in gathering user stories and business requirements.
• Exceptional problem solving multi - tasking and decision-making skills.
• Solution-driven and organized wif exceptionally thorough critical thinking and creative problem resolution talents.
• Experience wif large projects, complex team makeup, working wif multiple stakeholders and IT development teams
• Highly motivated team member wif excellent communication, presentation and interpersonal skills, always willing to work in challenging and dynamic environments
• Currently pursuing IIBA© CBAP©

TECHNICAL SKILLS:

Requirement Management Tools: Version One, JIRA, Rally, HP Quality Center, TFS

Testing Tools: Bugzilla, Team Foundation Server (TFS), HP Quality Center (ALM).

Methodologies: RUP, Agile, Waterfall

Packages: MS Office, MS Project, MS Reporting Services, Oracle Portal Services

PROFESSIONAL EXPERIENCE:

Confidential, MN

Business Analyst (PMO)

Responsibilities:

• Performed analysis of teh business goals, objectives and needs of teh business.
• Developed teh BA plan at teh beginning of teh project engagement.
• Performed stakeholder’s identification and analysis.
• Defined requirements from product managers, business line owners and other subject matter experts.
• Planned, documented requirements, and designed business processes
• Authored various project related documents and managed communication and relationship wif internal and external stakeholders
• Prepared UAT test scenario, test specification and acceptance criteria.
• Facilitated UAT sessions, documented identified, prioritized defects and created tickets in JIRA.
• Served as liaison between teh business and technical areas.
• Worked alongside technical teams to triage and troubleshoot solutions post-implementation.
• Ensured requirement and solutions conform to departmental, corporate, industry and government standards as specified.

Confidential, MN

Senior Business Analyst (Consultant)

Responsibilities:

• Utilized Program SDLC Framework, including templates, tools & processes.
• Gatheird requirement on teh Health Management Utilization Management, Quality integration Symmetry Gaps in Care (STARS and HEDIS)
• Manage Expectations wif teh product owner, business owners and vendors.
• Translated requirements; Documented requirements in a backlog; Create User Stories and other supporting information; Maintain teh backlog and artifacts in standard tools (e.g. VersionOne & SharePoint) and Validated teh results.
• Managed priorities based on business value and Determine complexity estimates.
• Understood and completed workstream assigned sprint tasks; Address Issues and mitigate risks.
• Analyzed teh relationship between business requirements and technical constraints.
• Elaborated on Epics, Themes and Features; Collaborated wif technical teams to propose and identify solution.
• Communicated wif variety of audiences in business and technical terminology.
• Participated in teh Sprint Kickoff, Spring Planning, Demo & Reflection meetings; as well as teh daily standups.
• Participated in a collaborative work environment including Sprint Kickoffs, Daily Standups and Reflection meetings.
• Delivered on commitments to meet teh business needs; Act as teh voice of teh customer.
• Reviewed Sprint Reports; understood teh metrics and teh implications (i.e. Work Completed, Work Remaining, Burn Down, Velocity, etc).
• Maintained strong technical background in various technologies including Web, Thick Client, Tibco, ETL, Data Management and more.
• Utilized VersionOne for Agile Requirements Management tool.
• Utlized MS Office including PowerPoint, Visio & Excel and SharePoint User collaboration

Confidential, MN

Senior Business Analyst (Consultant)

Responsibilities:

• Works on large complex efforts wif myprime digital web strategy marketing team to enhance content, ensure compliance and add new health insurance providers.
• Management user stories and product backlog using JIRA.
• Work mainly on Medicare part D requirement and compliance including all teh coverage’s for multiple of states, employers and private health plans.
• Responsible for gathering web enhancement requirements from client engagement representative for My Prime website plan, pharmacy networks, plan coverage enhancements and updates.
• Actively engaged in Kickoff, Planning, Demo and post implementation analysis sessions; as well as teh daily standups.
• Participate in teh daily standups session and any other activities to cultivate collaborative work environment.
• Responsible for ensuring web content compliance wif Center for Medicare and Medicaid Services (CMS) URAC certifications by editing and authoring content as requested by clients.
• Plan teh overall business analysis approach & activities for project work streams.
• Conduct teh stakeholder analysis and identify subject matter experts needed for teh work effort, how they are impacted, and what their needs and role are to effectively engage in teh effort.
• Responsible for Myprime Web content enhancement, editing and authoring using Adobe Experience Manager
• Responsible for conducting UAT testing using HP Quality center post myprime web enhancement implementations.
• Assess capability gaps, determine solution options and approach, and define solution scope.
• Other duties as assigned.