Business Account Consultant Resume Eagan, MN - Hire IT People

SUMMARY

Highly motivated, detail - oriented and proven to be successful in a fast-paced environment.
Extensive knowledge of and experience with Medicare in Government Programs within the Confidential industry.
Adept at interpreting complex information and communicating it effectively with the appropriate end users.
Well versed in analyzing, with capabilities of working on individual or team projects with stringent deadlines.
Ability to handle a heavy workload and multiple projects without sacrificing quality.
Utilizes keen analytical skills to identify ways to develop processes that ultimately reduce cost all while dealing with diverse client asks to essentially meet business needs.
Strengthens relationships with colleagues and senior management across all departments.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential - Eagan, MN

Business Account Consultant

Responsibilities:

Provide information, analyses, and consulting to the Confidential Plan and Prime senior management.
Perform business analysis work including building business cases for client-facing needs
Partner with internal Prime teams and clients to identify scope, budget, timeline and risks of implementations and plan level initiatives
Participate in up-sell opportunities of new products and services, the adaptation of products and services for the market sector
Provide analysis, up selling, and high level of service to continue to retain current clients
Project management
Establishing and maintaining relationships with clients by facilitating meetings and conflict management.

Confidential

Functional Business Consultant

Responsibilities:

Represents assigned business system or business process as a subject matter expert in the development of business requirements, system specifications, process flows, process change and/or project management
Participates in adopting operational best practices and standard operating procedures as it relates to assigned business system or business process
Works directly with business and users to support and improve existing applications and processes related to assigned business system
Research and resolve business and technical problems by identifying, evaluating, and implementing improvements to processes and applications
Establishing and maintaining relationships with clients by facilitating meetings, conflict management, and consensus building.

Confidential

Clinical Operations Audit (Quality) & Regulatory Coordinator

Responsibilities:

Assist and support cross functional leadership, coordination and delivery of assigned external audits from initiation through closure.
Coordinate and schedule on-site audit needs: maintain historical records and tracking of all audit requests and deliverables.
Collaborate with internal departments to identify, organize and deliver requested documentation, data, and case study samples.
Contact for accreditation activities.
Develop, initiate, implement and track internal quality control self-monitoring activities for assigned business areas.
Support client monitoring activities; Develop/create requested reporting, documentation and case samples.