Customer Service Representative Resume

SUMMARY:

A trust worthy, responsible, quick learner and willing to accept new responsibilities.
Works equally well independently or within a team.
Have 3 years of experience as a Inbound Call Center Representative
Can handle big volume of calls daily
Proficient with MS Office

PROFESSIONAL EXPERIENCE

Confidential, Riverside, RI

Customer Service Representative

Responsibilities:

Confidential, Riverside, RI

Customer Service Representative

Responsibilities:

Take application from customers for Health Insurance through Confidential
Check the status of health insurance applications and modify those as needed
Answer various questions of customers over phone using various computer software
Receive 50-60 inbound calls daily.

Confidential, Cranston, RI

Client Benefit Customer Service Representative

Responsibilities:

Confidential, RI

Teacher Assistant

Responsibilities:

Confidential, North Attleboro, MA

Customer Service Representative

Responsibilities:

Confidential, Warwick, RI

Loan Representative

Responsibilities:

Responsible for collecting customer data over the phone and completed loan applications for review
Successfully handled high volume of customer calls on a routine basis

Confidential, Warwick, RI

Customer Service Representative

Responsibilities:

Successfully handled daily operations, opened and closed branches: counted volt assets, proofed checks Managed front-office operations: handled customer transactions, executed account openings and closings
Electronically entered customer information and maintained files.
Managed customer safe deposit boxes