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Front End Cashier, Customer Service Representative Resume

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Huntersville, NC

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SUMMARY

  • To obtain a full time job with a valuable company to work and grow in while attending Central Piedmont Community College to obtain my advanced nursing degree.

TECHNICAL SKILLS

  • Medical Terminology courses
  • Experience in Microsoft Office (Powerpoint
  • Word Outlook
  • and Exel)
  • Basic math
  • advanced reading
  • advanced verbal
  • and advanced writing skills
  • Advanced customer service skills
  • and leadership/supervisor experience.

PROFESSIONAL EXPERIENCE

Confidential, Huntersville, NC

Front End Cashier, Customer Service Representative

Responsibilities:

  • Handling Customer Disputes
  • Handling cash/card transactions
  • Answering phones/transferring calls
  • Answering customer questions
  • Upselling
  • Cashiering
  • Data Entry
  • Stocking
  • Greeting customers in a friendly, professional, and timely manner
  • Basic computer skills (Microsoft office applications)
  • Handling multiple phone lines
  • Occasional call center assignment

Confidential, Charlotte, NC

Front End Cashier, Shift Supervisor, Customer Service Representative, Retail Sales

Responsibilities:

  • Handling cash/card transactions
  • Handling customer disputes in a professional manner
  • Answering customer questions and concerns
  • Upselling
  • Data Entry
  • Answering phones/Transferring calls
  • Cash Audits
  • Cashing out registers
  • Cleaning Dressing Rooms
  • Backroom Stock
  • Basic computer skills (using Microsoft office applications)
  • Supervising 10 - 15 employees a shift
  • Greeting customers in a friendly, professional, and timely manner

Confidential, Charlotte, NC

Front Desk Receptionist, Customer Service Representative, Data Entry Clerk

Responsibilities:

  • Keeping the front end clean
  • Handling Customer Disputes in person and over phone line
  • Face to Face contact with customers
  • Answering phones/transferring calls quickly and professionally
  • Handling multiple phone lines
  • Basic computer skills (using Microsoft office applications)
  • Answering customer questions
  • Data Entry
  • Mail invoice/Copy/Fax
  • Filing
  • Report Reviews
  • Telecommunications
  • Scheduling
  • Cashiering
  • Greeting customers in a professional manner
  • Other clerical duties

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