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Onsite Team Lead Resume

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SUMMARY:

  • I have 14 years of experience in Information Technology Industry on Mainframe (zOS/390 and Assembler) technology and involvement in all phases of SDLC - Requirements Gathering, Design, Development and Testing.
  • Having work experience in 24/7 Support Projects.
  • Possess the ability to interact with End-users, Business, Management and Technical Personnel and also I have been working as PM for handling the resource allocation, Billing and Invoice handling.
  • Also I did and in JDA Space Planner.
  • Analysis of batch jobs and data
  • Design Online and batch modules
  • Coding and testing of batch and online modules
  • Documentation.
  • Change management

TECHNICAL SKILLS:

Languages: COBOL, JCL

Middleware: None

Databases: IMS DB,DB2, MS Access, VSAM

Operating systems: zOS/390, Windows, Linux

Testing Tools: None

Development Tools: Power Builder, SCLM, DB2 Developer Client, DB2 stored procedure Builder, INFO MAN and ENDEVOR

MANAGEMENT SKILLS:

  • Thorough Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development, Testing, Post Install & Support Hand Over.
  • Experience in handling the Support Team
  • Successfully led complex projects with evolving requirements.
  • Effective communication skills and coordination between globally located teams.
  • Define Business Process. Identify the risk, doing risk analysis and providing baseline acceptance criteria and deliverables.
  • Providing Analytical Support to key business Applications /solutions
  • Excellent verbal and written skills, especially with regards to both technical and non-technical audiences
  • Ensure proper handshake between Development & Support Team
  • Managing reports, analysis and decision-making for a change request.

PROFESSIONAL EXPERIENCE:

Confidential

Onsite Team Lead

Responsibilities:

  • Acting as Mainframe(zOS/390 and Assembler) SME to both Development and Support Team
  • Handling the offshore team
  • Analyzing the job flows and understanding system architecture
  • Involving in HLD, DD and estimation Preparation for the enhancement Project.
  • Identify and fixing the problems in production to reduce its impact on business
  • Enhancing and maintaining Cobol IMSDB and Cobol-DB2 batch programs and stored procedures.
  • Providing support for other systems connected to service platform.
  • Assisting Cognizant Performance COE team in analyzing and performance testing of critical processes.
  • Assisting Support Team in providing short term and long term solution for performance tuning of Reports
  • Managing requirements and design phase towards identifying mutually agreed solutions with technical teams and business partners.
  • Providing Knowledge Transition to Consolidated Support Team
  • Assisting support team to make proper decision during complex fire call situations
  • Coordinating with resource of different technologies in terms of reviews of deliverables
  • Preparing and helping all test script and successful CIT and SIT test.

Confidential

Onsite Team Lead

Responsibilities:

  • In Critical Application, I have worked 24/7 support
  • Worked as a Mainframe(zOS/390 and Assembler) Tech Lead for the Support Team and Handling the offshore team
  • Analyzed the job flows and understanding system architecture
  • Involved in HLD, DD and estimation Preparation for the enhancement Project.
  • Identify and fixed the problems in production to reduce its impact on business
  • Enhanced and maintained Cobol-DB2 batch programs and stored procedures.
  • Provided support for other systems connected to service platform.
  • Assisted Cognizant Performance COE team in analyzing and performance testing of critical processes.
  • Assisted Support Team in providing short term and long term solution for performance tuning of Reports
  • Managed requirements and design phase towards identifying mutually agreed solutions with technical teams and business partners.
  • Provided Knowledge Transition to Consolidated Support Team
  • Assisted support team to make proper decision during complex fire call situations
  • Coordinated with resource of different technologies in terms of reviews of deliverables
  • Prepared and helped all test script and successful CIT and SIT test.

Confidential

Onsite Team Lead

Responsibilities:

  • Worked as a Mainframe(OS/390) Tech Lead to managed requirements and design phase towards identifying mutually agreed solutions with technical teams and business partners.
  • Involved in HLD, DD and estimation Preparation for the enhancement Project. worked in custom detail designs for applications in on-line and batch PCF like Product Control File, Statements, Letters, Embossing, Non-monetaries, monetaries, Collections and SSUPDATE (posting engine)
  • Master file update program worked closely with QA on test plans and test scripts to insure quality coding, testing and installation.
  • Offshore - Onsite coordination, project metrics and reporting activities.
  • Involved in Plan watch while moving the source from Test Region to CAT Region and CAT region to Production Region.
  • Worked in World biggest program SSUPDATE helpdesk assisting coders and Client Services.
  • Prepared and helped all test script and successful CAT and UAT test.
  • Mentored new employees in FDR processes and coding requirements resolved issues.
  • Enhanced and maintained Cobol-VSAM programs handling and provide support during install.

Confidential

Onsite Team Lead

Responsibilities:

  • In Critical Application, I have worked 24/7 support for Chicago, London and Hong Kong.
  • Worked as Mainframe (OS/390) Tech Lead and handling the offshore team during London hours and I have provided the support during Chicago hours.
  • Analyzed the job flows and understanding system architecture
  • Offshore - Onsite coordination for project metrics and reporting activities.
  • Solved the production issues within the minimum time frame.
  • Identify and fixed the problems in production to reduce its impact on business
  • Enhanced and maintained the Cobol-DB2 batch programs and stored procedures.
  • Provided support for other systems connected to GSL.
  • Assisted Support Team in providing short term and long term solution for performance tuning.
  • Assisted support team to make proper decision during complex fire call situations
  • Coordinated with resource of different technologies in terms of reviews of deliverables

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