EXPERIENCE SUMMARY

• Lead Analyst with over 12 years of experience of solid strategic thinking, project management and flawless execution. Detailed oriented, Highly motivated and efficient in extracting financial data from various accounting and information systems, and preparing subsequent narrative analysis for management. Proficient in tracking compliance, risk, resource evaluation, performing gap analysis and presenting best practice solutions.

PROFESSIONAL HIGHLIGHTS

• Over ten years experience in Financial industry for both technical and functional aspect of implementation.
• Project Management skills including project leadership, task identification cost expenditure identification, Project Plans and tracking & monitoring compliance.
• Ability to plan and analyze business requirements.
• Extensive knowledge of using various Financial application such as Black Knight, Quality Control Tool and CPM. Ops.
• Oracle Business Intelligence, Oracle Reports as well as using the SQL database.
• Implemented and improved Accruals process for the monthly Departmental Budgeting and Planning.
• lead major projects; Planview Enhancement (resource time management system) for better cost per hour calculation against budgeted audit assurance hours, Scorecard Reporting, AML
• Implemented a new system to transfer rental properties to sales channel, Third Party Risk Management and issuing invoices for Compensatory Fees.
• Extensive experience in budgeting, annual planning and Managing resources.

PROFESSIONAL EXPERIENCE

Lead Analyst

Confidential, Irving TX

Responsibilities:

• Worked in Internal Audit Operations team overlooking tasks related to resource and efficiency management.
• Analyzed and planned the financial budget and annual audit assurance hour s budget and adjusted outlook as needed based on the yearly plan.
• Monitored and analyzed the time reported by Internal Audit Department and reported to the department/ product heads for cost per hour metrics and annual planning.
• Reported on monthly AML budget and made adjustments as needed to outlook after analyzing the plan.
• Automated the monthly accrual process for payments to resources and vendors by 80%.
• Enhanced the Third party risk management process for IA Ops.
• Project Manager for standardizing the Resource and efficiency management policies and procedures, standardized 99%.

Governance Analyst

Confidential - Dallas TX

Responsibilities:

• Worked in the Governance Department, performing internal audits for all disbursements by Confidential . Providing oversight of the process and auditing internal and external claims specialists and analysts.
• Trend analysis and reporting on payment reviews performed by analysts on outsourced vendors.
• Created Score Cards and Assigned Reviews to analysts and reported to vendors and stakeholders for efficiency resulting in 75% improvement overall.
• Lead ad hoc projects, developed and implemented corporate wide and business unit, risk, and compliance programs and initiatives.
• Meeting with Business to gather and analyze project requirements and act as a liaison between business and ART team and assist in converting business requirements into technical for implementation.

Business Analyst/Project Manager

Confidential - Dallas TX

Responsibilities:

• Worked in the REAM Fulfillment department handling Project Management Fees, Inventory Reconciliation and Arrears and Properties flowing from Rental to Sales.
• 100% Streamlined and developed regular reporting in Microsoft Access and SAS for transferring properties from rental channel to retail channel.
• Coordinated with the Rental team in requirement gathering for rental related issues and equator fixes needed to make the rental inventory and reports more reliable.
• Launched a system to track issues, create modification documents and forwarded them to appropriate departments.
• Program Manager for Retail properties, transferring to Sales causing a rise in sales from 10 properties in two weeks to 40.
• Data reconciliation, Data Arrears and Eviction reports for rental inventory. Made the process more efficient by automating it using Access Queries and Business Objects.

Business/Data Analyst

Confidential - Addison TX

Responsibilities:

• Worked in the Credit Servicing department handling Compensatory Fees. Data analysis required to assist in developing and maintaining the Compensatory Fee collections process.
• Automated the invoice process and issued Compensatory Fee invoices by click of a button.
• Expert in tracking payment activity, collections reports, maintaining and posting collections/payments in the internal database.
• Handled rebuttals and maintained/enhanced the team Sharepoint and EUC.
• Reallocated Funds and dealt with Servicer Payment issues using queries, invoices and payment history.
• Ran queries in SQL and used Toad to pull up various records, DARTS History and verified payments and assisted in the production of weekly progress reports for business systems managers.
• Collaborated with the QA team to ensure adequate testing of software both before and after completion, maintained quality procedures, and ensured that appropriate documentation is in place

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Program Manager/Analyst,

Confidential - Irving TX

Responsibilities:

• Worked in the Marketing and Advertising department as PM, developing their client service system. Business analysis required to migrate data and maintain it on the new systems.
• Worked as an Interface between the end users and the different teams involved in the application development for the better understanding of the business and IT processes.
• Directed client scope meetings to define business requirements and technical specifications of projects. Maintained project timeline, budget and ensured compliance to plan.
• Ran queries to produce weekly progress reports for business systems managers and to ensure data integrity.
• Documented Test Plans that contains test scripts, test cases, test data and expected results for the Integration, Functional, Performance, and User Acceptance Testing.

Data Analyst

Confidential

Responsibilities:

• Part of the finance group involved mainly with the foreclosures. Involved in migration of the database to the new system and day to day data loads and maintenance.
• Responsible for requirements gathering and analysis, generating workflow process and necessary documents for the project. Created reports and detailed data mapping for data mediation between data source and destination.
• Performed Gap Analysis, evaluated and implemented change requests by working closely with the development team to make sure that they understood the user requirements and that the system developed met them.
• Supported QA Process and QA documentation management by Interacting with system developers to resolve questions and discrepancies in Business Requirement Documents and by developing user acceptance test cases.
• Prepared and monitored reports on all the customers, bank and Financial products for Executive review and monthly production announcements using business objects.

TECHNICAL SKILLS

Tools/Methodology/Languages: SDLC

Operating Systems: Windows 95/98/00/XP/NT and Mac OS

Business Analysis: SharePoint, MS Visio, CPM Opps, Black Knight, QCT

Front - End Tools: MS Office (Word, Excel, Access, PowerPoint, and Outlook),MS Project