SUMMARY:

A technical professional with proven leadership experience in building and managing multi - discipline technical and project teams. Defines and develops engineering and project management best practices, processes and metrics in alignment with strategic business goals. Successfully manages engineering resources and multiple projects teams simultaneously, partnering with key stakeholders and senior leadership to deliver creative, on-time, cost-effective, and reliable solutions that met or exceeded requirements. Establishes a strong working relationship with business development in fostering new business opportunities and ensuring smooth and flawless service delivery. Works closely with sales and marketing to help create key account strategy. Proven customer collaboration and negotiation skills. A consensus builder among stakeholders at all levels. Works in tandem with operations to create programs that standardize purchasing, quality/testing, equipment fabrication and installation. Extensive knowledge and expertise in engineering and project management methodologies and tools. A strong leader, mentor and team builder. A highly motivated self-starter with excellent analytical, written, verbal communication and presentation skills.

CORE COMPETENCIES:

PE licensed to practice in: Electrical, Computer, Mechanical, Structural, & Control Systems Engineering / Structural Engineering / Electrical Power Distribution & Energy Management / Utility Connection & Substation Design / I&C, Process Control Design & Installation / Factory Automation & Control / Networking & Telecommunications / PMO Governance / IT Infrastructure & Application Development / Embedded Software development / Quality Control & Assurance / CMMI Best Practices / Configuration Management / Change Control / Procurement & Contract Negotiations / Full Project/Product Development Lifecycle PDLC) Management / SDLC; Agile & Waterfall Development Methodologies / Portfolio Management / Lean / Kasen / Six-Sigma Process/Quality Improvement

COMPUTER SKILLS:

Primavera / MS Office Suite including MS Project / Visio / SQL / Oracle / Salesforce / AutoCad / SharePoint / VersionOne / LabView / Test Stand / HP Quality Center / Apache / Microsft Dynamics NAV / Webshere / ClearCase / ClearQuest / PLC / Unix / Linux / C++ / C# / DSP / Perl / Many More…

PROFESSIONAL EXPERIENCE:

Confidential, LYNCHBURG, VA

Business Systems and Six Sigma Process Improvement Analyst

Responsibilities:

• Established and managed a team responsible for process improvement to increase product quality, velocity to market, and to reduce overall product lifecycle costs.
• Developed Quality Release Metrics and implemented a closed-loop measurement system to drive continual process improvement across the product development lifecycle.
• Managed a Six-Sigma project assessing poor “Defect Containment” in the development process and implemented corrective actions that improved “Defect Containment costs by 75%, saving $4.3M annually.
• Authored and deployed a new Agile (Scrum based) software development process. Improved velocity by 17%.
• Developed 3 Agile project management tools for project planning, measuring alignment to Scrum methodologies and for assessing the successful use of Agile on a project.
• Managed the development and installation of virtual server infrastructure environment for virtual system verification and validation testing across multiple system configurations simultaneously.
• Managed and grew the System Test organization responsible for System / Network Software Qualification Testing with focus on vulnerability testing and application and infrastructure remediation, Field Qualification Testing, and Regulatory Compliance Testing.
• Developed a two-year strategic plan for the organizational build out to support the business growth plan.
• Increased raw test capacity by more than 150% and test throughput by a factor of 4.5x.
• Reduced defect escapes to the field from 18% per system release to less than 3%, a 6x improvement.
• Built and manage the installation of a 3 site Simulcast Field Test System for drive testing radio and site equipment.
• Established automation team & platform infrastructure - increased test velocity 200% & test coverage to 100%.
• Integrated automation tools and HP Quality Center into System Test infrastructure for SVT and manufacturing.
• Established and managed the installation of a new System Test lab at the Harris facility in Chelmsford, MA.
• Established a Project Management PMO team that managed software development / release projects.

Confidential, FORT MILL, SC

Manager of Engineering Services

Responsibilities:

• As Manager, provided strategic leadership and management to Engineering Services, a global, cross-functional matrix organization comprised of project managers and multi-discipline engineering professionals.
• Provided project management and engineering support to all marketing and sales revenue generating activities and in defining new customer development strategy.
• Managed all Confidential activities.
• Provided leadership to technical and project management teams, clearly communicating processes and best practices in alignment with company strategic business goals.
• Maintained a strong relationship with finance, marketing and sales, internal business units, business partners and customers in fostering new business opportunities.
• Oversight of all contract negotiation and SLA’s in support of Engineering Services activities.
• Worked closely with operations to create programs that standardize procurement, quality/testing, and equipment fabrication and assembly.
• Provided technical oversight of all global manufacturing and design partners. Identification, prioritization, selection, execution and program management to all cost reduction activities.
• Responsible for all agency and certification testing.
• Successfully built the organization from ground up in less than 6 months with 23 direct reports.
• Since inception, Engineering Services projects have generated over $80M in additional company revenue, increased product margin by 20% and reduce warranty cost by 50%.
• Program manager for all annual cost reduction efforts. Planned 2009 savings of 3% of sales revenue.
• Managed the development and support of various Point of Sale (POI) fixed terminals and hand held portable terminals.
• Successfully delivered POI Payment Card Industry/PIN Entry Devices (PCI/PED) certification before final submission deadline - saving the company over $20M in potential penalties and lost revenue.
• POI LAN, WLAN and WAN network development and installation.

Senior Project Manager

Confidential

Responsibilities:

• Responsible for leading the execution of development projects from conception through delivery, including project management, project resource management, budget planning and tracking, scheduling, risk management, project performance and the overall quality and development of project plans.
• Maintain a strong relationship with cross-functional team members, clearly communicating project status to all team members, key stakeholders, management and clients.
• Achieved project forecast dates 100% on time.
• Managed multiple projects simultaneously - varying scope, size, complexity & duration of POI fixed and mobile terminals.
• Successfully delivered RoHS certification before final deadline - saving the company over $60M in potential penalties and lost revenue.
• Project manager for the development of a new IT infra-structure supporting global sales, engineering, production, operations, supply chain and customer support
• PMO representative for the Mobility strategic business unit.

Confidential, RTP, NC

Product Architect & Program Manager

Responsibilities:

• Assembled global project teams to develop and deliver a new family of unified communication gateways capable of carrying data, video and voice over IP or ATM.
• Managed the program from concept through delivery to the marketplace, including program management, resource management, budget planning and tracking, scheduling, risk management, program performance and the overall quality and development of the program and project plans.
• Engineering manager of the US based software team.
• Responsible for adherence to PMO project management processes and best practices.
• Established design guidelines & heuristics documents for all software development teams.
• Established an IT infrastructure, web-based applications and database servers for managing remote & local maintenance and configuration control of gateways and central office switches.
• Authored 1 patent.