SUMMARY:

• Versatile, creative, results - oriented leader of Software Engineers and Network Engineers, with a broad background in the field of education (teaching, training, and administration), seeking opportunities to create tools to improve security, increase efficiencies, streamline documentation, and facilitate training.
• Enjoys tackling new challenges and seeks to grow with an organization by combining unique technical and interpersonal skills to ensure security without compromising system performance or availability.
• Over 20 years of experience in the field of education and 17 years in information architecture
• Demonstrated interpersonal and communications skills and ability to work with colleagues
• Proven team leader, motivator, and organizer with a passionate work ethic

• Perform vulnerability assessments on assets
• Assess risk on proposed projects
• Provide operational guidance to staff
• Prepare training materials and guides
• Liaison with internal/external clients
• Negotiate team responsibilities
• Maintain web sites, blogs, wikis, etc.
• Requisition and deploy hardware
• Report system status to stakeholders
• Perform vendor security assessment
• Consult clients with regard to risk reduction
• Scope project timelines and resources
• Write employee performance evaluations
• Provide direct phone and web support
• Plan and deploy disaster recovery methods
• Back up mission critical documentation
• Monitor and audit servers and databases
• Recommend best practice solutions

CORE COMPETENCIES:

• Security administration
• Project administration
• Resource allocation
• Formal documentation
• Server configuration
• Training & professional development
• Optimizing system performance
• Continuous process improvement
• Standards compliance
• Disaster recovery
• Technical support
• Total quality assurance

TECHNICAL PROFICIENCIES (YEARS):

Platforms: Active Directory (6), Windows Server 2003/2008/2012 (6), Windows 7/10 clients (6), Exchange Server (3), SharePoint Portal 2007 (3), IIS (17), Macintosh OS/X (17), Linux/Apache (15), ColdFusion Server (2), Blackberry Enterprise Server (2), VMWare ESX (6), MS SCCM (3), IBM Tape Storage Drive (3), WSUS Server (3), Retina (3), HBSS ePo (3), ACAS/SecurityCenter (5), CMPro (1)

DNS: Configure DHCP, DNS, CNAME, and MX records for client web and email servers (15)

Languages: ASP (12), C# (2), PHP (7), XML (8), VB (10), HTML (20), JavaScript (18), CSS (18), Apache/Bash Shell Scripting (10), Batch Scripting (10), Perl (3)

Database: Sharepoint (3), MS Exchange (3), Active Directory (3); Tivoli Storage Manager (3), Good Technology (2), SQL Server (8), MySQL (15), MS Access (10), and MAS90 accounting software (2), IBM SAN Manager (2)

MS Office (20): Microsoft Word, Excel, Project, Outlook, Access, Power Point, and Publisher

Multimedia (18): Adobe Acrobat, Photoshop, Dreamweaver, Flash, Illustrator, and Fireworks

Cameras: Canon EOS professional (15); Hasselblad medium format (4); Document Camera (2)

Other: JEM, JWARN, NetApp, Group Policy Object (GPO), CCARS; Teamspot; i>clicker; Adobe Connect; EndNote; iTunes U; Social Media; Wikis; Blogs; Social Media

PROFESSIONAL EXPERIENCE:

Confidential

Senior Solutions Architect

Responsibilities:

• Monitor, manage and maintain the following Systems:
• Data Center
• Data Management System (DMS) Dissemination Systems
• Point and standoff referee detection systems
• Wired/Wireless end to end network
• DIACAP/ATO process
• Common Network Interface (CNI)
• Common Infrastructure (PPT, PTT, RCP, MET)
• Provide automated test data in Microsoft Excel or CSV format at the end of each trial.
• Provide video clips of test data playback in MPEG-4 format at variable speeds.
• Maintain OEM maintenance agreements and warranties for COTS hardware and software.
• Update and maintain individual networked and virtualized processing infrastructure.
• Operate the Test Grid Data test bed and Infrastructure Management System.
• Update IAW STIGs to maintain information assurance conformance.
• Operate the storage array in support of testing and integration activities.
• Identify and monitor the health and status of the Test Grid IT infrastructure.
• Conduct Information Assurance (IA) scans, software and firmware updates.
• Maintain and record configuration management of all software and operating systems.
• Provide ROM and repair of any and all Test Grid System hardware, software and firmware.
• Update/change all test grid documentation identified by the Government.
• Recommend improvements of Existing Infrastructure.
• Compare the data/capabilities of the Tactical Biological with the UV-APS for the feasibility of augmenting the UV-APS sensor array with Tactical Biological sensors for technical performance, operability and sustainability.

Confidential

Senior Network Engineer

Responsibilities:

• Performed first level incident response procedures on network assets.
• Documented and archived compromised system images for forensic analysis.
• Reviewed ACAS and Retina reports for vulnerability remediation of network assets.
• Monitored and updated the security posture of network assets.
• Identified and documented potential risks and consulted on reducing risk.
• Performed vendor security assessments.
• Performed digital forensic investigation for workstations and servers.
• Documented vulnerabilities and remediation procedures for system compliance.
• Managed and coordinated Active Directory user accounts and network sharing.
• Wrote and maintained a disaster recovery plan with off-site (tape) backup capabilities.
• Ensured effective and efficient utilization of scarce network resources.
• Maintained an IBM 8852-HS21 Blade Center with 10 blades and over 20 virtual machines.
• Coordinated employee scheduling to provide 24/7/365 system monitoring.
• Deployed operating system and mobile device hardware and software upgrades.
• Provided IP address management for two unique subnets.
• Accurately performed security scans and configured security group policy.
• Organized and maintained registration of MAC to IP addressing.
• Architected and Implemented blade center and NAS infrastructure upgrade.
• Removed spyware and ad-ware from JPMIS business domain laptops and mobile devices.
• Documented system status and generated monthly reports required for contract fulfillment.

Confidential

Instructional Support Analyst

Responsibilities:

• Developed IT-focused training courses, drop-in sessions, and instruction to faculty.
• Assist Faculty and Staff with configuring and monitoring Windows file and printer shares.
• Instruct Faculty and Staff regarding backup and restoration of Blackboard course files.
• Provided in-depth support & disaster recovery plans for Blackboard course management.
• Upgraded OS configurations of Faculty, Staff, Lab, and Classroom computers.
• Deployed multiple website development sandboxes in IIS7.0 on Windows Server 2003.

Confidential, San Diego

Software Engineer

Responsibilities:

• Recruited to architect and migrate the company’s accounting system from a manual, cash-based method using QuickBooks to a fully automated accrual-based method using MAS90 from Sage Software.
• Authored customized PHP scripts to export sales data from a large MySQL data store in a readable format for MAS90.
• Key roles included acting as liaison with Sage tech support.
• Architected a system which accounted for over $20 million gross revenue in 1st quarter 2009.
• Programmed and documented 3000+ lines of PHP/MySQL code to add sales and tax figures.
• Coded and debugged support scripts to facilitate inventory, customer, and vendor imports.
• Configured MAS90 import routines and designed User Defined Fields for Crystal Reports.

Confidential, San Diego

Software Developer and Programmer/Analyst

Responsibilities:

• Recruited to facilitate the migration of campus-based courses and customer service portals to online delivery methods for the three campuses.
• Provided liaison services between campus-based clients and the managed services IT support group. Key roles included launching online courses and creating customer service support tools.
• Supported over 84,000 degree students and more than 50,000 Continuing Ed. Students.
• Co-managed 24/7 on-call scheduling and planning within a five member support team.
• Configured ColdFusion and SQL Server mirroring - including scheduled backups.
• Programmed, tested, and published the Online Instructor Evaluation tool.
• Supervised a pilot launch of 40 online courses hosted on WebCT Vista 4.0.
• Programmed and documented multiple online support tools, including Student Help Portal.
• Configured SQL server and complex Data Transformation Service (DTS) Packages.
• Monitored scheduled import of and manual addition of student and faculty Vista users.
• Configured and maintained Online Learning Pathways web site for online students.

Confidential, San Diego

Software Development Manager

Responsibilities:

• Recruited to manage a team of web application developers at a fast-paced, multimillion dollar online marketing agency; provided training, evaluation, and scheduling services for a team of eight web programmers.
• Key contributions included recruitment and retention of developers, defining global project specifications, allocating resources, and negotiating timelines with clients.
• Supervised a team of 8 programmers for a firm grossing $20 million annually.
• Evaluated employee performance and wrote performance evaluations for 8 direct reports.
• Recruited and hired 4 team members to grow the development team from 4 to 8 members.
• Created and updated project plans across full SDLC and supervised daily status meetings.
• Implemented a weekly “show and tell” staff development meeting to grow team skill set.
• Configured multiple Linux/Apache client web sites (production and test environments).
• Developed web interface applications for a variety of vertical markets.
• Allocated resource schedules using MS Project to increase productivity and efficiencies.
• Wrote test case scenarios for unit testing in lieu of QA (no formal QA department).

Confidential, San Diego

Software Developer and Programmer/Analyst

Responsibilities:

• Supervised & trained teams building applications
• Maintained and supported daily production builds using Windows NT batch scripts.
• Planned resource schedules using MS Project to increase productivity and efficiencies.
• Coordinated QA and IS departments to insure stable daily builds and live site installations.

Confidential, Baltimore

Admissions Counselor/Executive Assistant

Responsibilities:

• Defined optimal business practices and organizational priorities.
• Advised and counseled candidates for the graduate level programs at Confidential .
• Compiled and analyzed demographic statistics to maximize promotional initiatives.
• Assisted the Publications Office with creation of the Confidential undergraduate catalog.