SUMMARY

• Around 9+ Years of Information Technology experience, including 5+ years of Salesforce.com platform as Developer Administrator.
• Over 1+ years of experience in Salesforce Lightning.
• Worked on SDLC model such as Waterfall and Agile methodologies
• Experience in Working wif Financial Force for Complex financial needs.
• Experience across various SFDC implementations wif Sales Cloud, Service Cloud, Marketing, Chatter and AppExchange applications
• Extensive experience in application design, customization, development, support on Salesforce.com platform and web based application using Apex.
• Experience wif development using Apex classes, Triggers, Apex Test Classes for SFDC unit testing and written Batch apex for complex data processing.
• Strong experience in Software Development Life Cycle (SDLC), Agile development environment, sprint planning and Software Testing Methodology.
• Strong Knowledge in Salesforce Administration, Configuration, Implementation and Support of Salesforce CRM/PAAS.
• Database Design, Development experience wif Microsoft SQL Server and Oracle 9i/10g that includes developing SQL Queries, Stored Procedures, Views, User Defined Functions and Triggers.
• Extensively worked on querying Salesforce.com database using SOQL and SOSL queries wif force.com
• Worked on Configuration of various SFDC standard objects like Leads, Accounts, Contacts, Opportunities, Case Entitlements, Service contracts, Reports and Dashboards
• Experience in CRM business process like Forecasting, Territory Management, Campaign Management, Lead Management and Case Management
• Good understanding of Salesforce.com Setup menu, configuration, custom application development, administration and deployment of applications to force.com platform
• Experience wif Salesforce.com Security settings, creating profiles, roles, Sharing rules, and Email services.
• Possess noledge of CRM processes like Sales, Marketing, Customer Service and Customer Support business processes and recommended solutions to improve their processes using salesforce.com.
• Involved in using Lightning, process builder and workflows
• Experience in Sales Cloud development, integrations and customization of teh applications as per teh client requirements
• Experience in working wif Eclipse IDE wif Force.com plug - in environment for writing business logic in Apex and Visualforce pages
• Integrated Salesforce.com applications wif external systems data using Web Services and Apex callouts wif SOAP and RESTful web services.
• Integration of SAP ERP system to Salesforce.com using Enterprise WSDL.
• Experience in Wave Analytics created commercial reports and Dashboards, in SFDC wave analytics.
• Experience in using Change sets, Force.com IDE and ANT tools for deploying changes from one instance to another.
• Experience in Integration using REST API and SOAP API.
• Good experience in developing salesforceLightningApps, Components, Controllers and Events.
• Good noledge in CRM business processes like Campaign Management, Lead management, Case Management, Marketing, Customer Service and support.
• Experience in OOPs involving analysis and design and development of web based applications using Java and UI wif HTML, CSS, JavaScript and J2EE.
• Remote TK Visualforce custom component is deployed using JavaScript using Visual force pages.
• Extensive understanding of teh Force.com AppExchange directory, to easily execute and automate marketing campaigns from wifin Sales force CRM and data security features wif secure hardware tokens to create a failsafe login autantication process.
• Implemented Salesforce to Salesforce integration using Rest API.
• Having hands on experience in Lightning interface wif Aura frame work.
• Created custom components using JavaScript on Client side and apex on teh server side in Lightning
• Detailed understanding and experience in cloud application Apttus CPQ along wif Salesforce.com Sales and Service cloud.
• Worked on customization of visual force to haveLightningexperience for desktop and mobile applications
• Performed Apttus CPQ related configuration for product setup, approval rules, process builder and workflows.
• Worked on Apex development to create objects, triggers, Ajax toolkit, and different controllers wif extensions.
• Well versed on-premise infrastructure integration for Salesforce.com using Force.com platform web services and third-party packages.
• Responsible for data load operations using Apex data loader and Informatica Data Loader.
• Experience in Unit testing, Regression and Functional testing.
• Experience in Database SQL and Pl/SQL.
• Strong communication, organizational and interpersonal competencies along wif detail oriented and problem-solving skills in teh technology arena.

TECHNICAL SKILLS

Salesforce Technologies: Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, VF page, (Visualforce Pages) / Components, Apex Web Services, Apex, Custom Controllers and Extension, Agile Methodology, Service Cloud Console, Workflow Approvals, Dashboards, Communities, SSO, Lightning and Wave Analytics

Languages: C#, Java, JavaScript, SQL, Apex, Ant, Mavens

Databases: Oracle 11g/10g/9i, MS SQL Server, MYSQL, DB2

Web Technologies: JavaScript, HTML5/4, XHTML, XML, WSDL, AJAXGUI and Tools: Eclipse, Force.com IDE, Apex Data Loader, GIT, JenkinsServers: Weblogic9.x, Websphere6, Tomcat/Apache5.0, MS Office

Version Control: GitLab’s, SVN, VSS

Operating Systems: Windows 10/7/2000/NT/ XP, Sun Solaris, Unix

PROFESSIONAL EXPERIENCE

Confidential, Madison, WI

Salesforce Developer

Responsibilities:

• Experience in B2B, and DTC in Sales Cloud, Service Cloud and Marketing Automation (Extract Target Marketing Cloud).
• Configured salesforce Automation for Lead Management.
• Worked on various solutions for digital channels that support direct digital access by external end users.
• Developed various Apex Triggers, Apex Classes, Controllers and Extensions for various needs in teh application.
• Worked on Page Layouts, Record types, Validation rules, Workflow rules and Process Builder for Lead management.
• Implemented individual Lightning components for service cloud to pull teh related information of teh Consumer cross channel management.
• Experience in working wif out of teh box lightning component, handling events, and implemented teh Lightning out for Visualforce pages.
• Implemented Salesforce Marketing Cloud Journey builder, and Universal Subscriber key Solution.
• Implemented a triggered outreach campaign to customers who change beneficiaries through call center and digital service.
• Created data flows to allow for use of contact Builder.
• Worked on SLDS, Data service, and Quick Actions in Salesforce lightning.
• Integrated Salesforce wif legacy systems using Rest API for Service cloud.
• Implemented Salesforce development for business using Visualforce pages, Visualforce components, and SOQL queries.
• Deployed using Change sets, Eclipse IDE and version control as GIT.
• Worked on Agile environment Team foundation server for PBIs, tracking and issues.
• Worked on different sandbox environments to develop and test teh changes as per teh business requirement and acceptance criteria.
• Worked on Visualforce pages, JavaScript and AngularJS for developing fast responsive and rich textured Web page.
• Used Custom Components and Jquery (For color coding) to make teh commission Visualforce pages more readable and flexible to edit in future.
• Implemented SOQL and SOSL queries wif consideration to Governor Limits for Data manipulation needs of teh application.
• Implemented solutions for Reports and Dashboards for teh Business to meet their criteria.
• Implemented Test Classes for successful deployment to production org.

Confidential, Portsmouth, NH

Sr. Salesforce Developer

Responsibilities:

• Experienced Salesforce Developer in organization and worked on teh Insurance applications.
• Worked on Agile methodology and implemented it on Sales, and Service cloud environment.
• Designed solutions utilizing several features on teh Force.com platform including Apex Classes, Triggers, flows, Visualforce pages.
• Developed custom SOAP and REST Web Services in Salesforce and published for External applications.
• Good experience in using Oracle, MS Access, MS Excel, SharePoint, SQL Server and SQL databases and Familiar wif Stored procedures triggers and Functions using PL/SQL, JSON and AJAX.
• Actively participated in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, deployment and maintenance of Force.com sites and other enterprise applications.
• Used MuleSoft for integrating wif salesforce helps to build some applications on CRM and ERP Platforms, Force.com Web Services API to connect your salesforce environment to MuleSoft.
• Worked wif Informatica ETL team for creating Data mapping for source and target (salesforce) systems.
• Integrated web services and messaging systems wif MuleSoft ESB.
• Extensively worked in teh performance tuning of programs, ETL procedures and processes.
• Good experience in using Oracle, MS Access, MS Excel, SharePoint, SQL Server and SQL databases and Familiar wif Stored procedures triggers and Functions using PL/SQL, JSON and AJAX.
• Customized application to extend salesforce functionality and wrote Apex Classes to provide functionality to teh visual force pages.
• Hands on Experience on SalesforceLightningfor Customizing Reports and Dashboards for business use.
• Experience in Community integrations, for Online sales, and customer retention.
• Lead teh Service Team for Solution Management and Knowledge Management.
• Managing different Salesforce Instances and Releases and Involved in Data Migration and Deployment activities
• Experience in SFDC Integration using Web Service and Apex Programming, Salesforce Service Cloud expertise.
• Involved in usingLightning, Process Builder and Workflows, worked on customization of visual force to haveLightningExperience for desktop and mobile applications.
• Given security for teh lightning components using LockerService DOM access containment.
• Experience in Apttus X-Author salesforce excel connector to update opportunities and create Quotes.
• Implemented Apttus Product management, price Management, Rule Management and system management.
• Written business logic and rules for teh products and price using Apttus CPQ.
• Worked on Wave Analytics platform, created reports and dashboards wif teh help of Salesforce Wave analytics to track teh opportunity pipeline/stages for Management and Business user’s visibility in mobile and desktop exploration.
• Experience in Wave Analytics, and Components DataSets, Lense and Dashboards.
• Worked on Wave Analytics Data transformation, Data Binding using JSON format.
• Upgraded toLightningand arranged teh User training for teh same.
• Performed Apttus CLM related configuration for product setup, approval matrices, approval rules, process builders and flows.
• Driving requirements related meetings in order to capture teh technical requirements for teh CLM implementations.
• Experience in Agile Scrum development methodology
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API (XML, WSDL, SOAP, REST)
• Involved in Agile methodology, Scrum dramatically improved productivity and reduced errors.
• Worked on JavaScript for implementing pages wif enhanced, user interfaces and worked wif data management by remote web server.
• Experience wif live agent chat UI to allow customers to chat wif sales agents.
• Worked wif ANT Migration tool, bit bucket and JIRA to manage change management across salesforce org.
• Organized Marketing Campaigns, Campaign Hierarchies, Assignment rules, Web-to-Lead, Web-to-case and Auto-Response rules.
• Developed a proof of Concept onLightningfor insurance Quote and Buy application
• Integrated Apex wif External Services by making callouts that used SOAP and WSDL.
• Used SOQL & SOSL wif in Governor Limits for data manipulation needs of teh application using Force.com Explorer.
• Developed various Validation rules using formula editor and JavaScript to validate teh data
• Developed Visual force pages using CSS, JavaScript and Materialize and made sure that existing jQuery doesn't conflict wif Materialize.
• Integrated Tableau wif salesforce Canvas adapter.
• Configured Single Sign-on using SAML and Worked on Mass imports and exports of data.
• Created published action to implement custom functionality using custom actions wif Visualforce to expose in Salesforce 1 app.
• Hands on experience working wif HTML 5, XML, CSS, JSON, JQuery, JavaScript and AJAX.
• Tested applications by appending multiple components to lightning apps and deployed from Sandbox to production.

Environment: Salesforce.com, Salesforce 1 Mobile App, MuleSoft, Salesforce Lightening, Apex, SOQL, SOSL, Visualforce components, Data Loader, Eclipse IDE, CSS, JavaScript, GIT, AJAX, AppExchange, Informatica, CPQ, SVN, SQL Server, Webservices, XML

Confidential, Boston, MA

Sr. Salesforce Developer/ Administrator

Responsibilities:

• Experienced Salesforce.com Developerand Administrator in teh organization. Also Participated in translating and documentation of business requirements into functional requirements.
• Worked on Financial Force for financial revenue management, reporting and Accounting.
• Perform detailed analysis of business and technical requirements and designed teh solution by customizing various standard objects of Salesforce.com (SFDC) and other Platform based technologies like Visual Force, Force.com API.
• Analyzed teh business requirements and customize standard CRM functionality, and developed new custom functionality.
• Created teh Custom fields for sales force CRM content management.
• Customized Company Profile, Page layouts, record types, Security & Access Controls and Communication Templates as per teh organization requirements.
• Worked on Eclipse IDE wif force.com platform for writing business logic in Apex Programming language.
• Worked on @future Method to execute long run Call out operations to Web Services.
• Implemented Agile and Lean principles to ensure speed-to-market of solutions and maximum business value capture.
• Designed and developed Visual Force pages based on teh business requirements
• Proficient in Developing Apex Triggers, Apex Classes and Test Methods to facilitate details capturing and updating on leads, prospects and contacts, sandbox data loading and Web services API.
• Developed Complex Apex Batch Jobs and changes to teh existing Jobs for better Performance.
• Designed high level customized visual force pages using extension controllers, custom controllers and standard controllers.
• Ability to configure Product, Price book, Quotes and Proposal, Approval Process and other key Apttus functionalities.
• We developed teh services by using teh spring AOP, and injecting teh services to other components through teh Spring IOC.
• Mule Studio application server, Java, J2EE, Hibernate, Spring Framework, JSF, HTML, JSP, XML, Webservices, Java Script, CSS, Servlets, Drools, Dozer, JSR3.3, Find Bug, Oracle 10g, Mule Studio and JBOSS Developer IDEs.
• Driving business requirement related meetings in order to capture teh technical requirements for teh CPQ implementation.
• Did mappers by using teh Dozer.
• Used SOQL & SOSL wif consideration to Governor Limits for data manipulation needs of teh application using platform database objects.
• Designed various web/landing pages to provide registration for various content download and event attendance through Marketo.
• Created formula fields and Roll-up summary to validate teh information provided by teh customer using validation rules
• Created templates using CSS, approval processes, approval page layouts and defined approval actions on them to automate teh processes.
• Implemented Salesforce.com web services client using Salesforceweb services API, Java, XML and partner WSDL.
• Exported data from legacy system and imported into SFDC through Apex data loader for data migration.
• Integrated SAP to Salesforce.com using Enterprise WSDL.

Confidential, Nashville, TN

Salesforce developer/ Administrator

Responsibilities:

• Performed teh role ofSalesForce.com Developer and Administrator in teh organization.
• Designed and developed Visual Force Pages to meet various functional needs.
• Configured Service Cloud features and done service automated.
• Customized teh user interface using Visual Force Pages, HTML 5 and JavaScript.
• Developed a custom application wif Force.com to manage territory, account, and quota assignments, and integrated it wif an internal commissions system using Informatica on cloud.
• Migrated from partner portal to Partner Communities.
• Worked on Agent console & customizable layouts, Analytics snapshots, Asset management & product tracking, Auto-suggested solutions.
• Developed Custom Visualforce.com Pages for partner communities.
• Interacted wif various Business User Groups to gather teh document requirements.
• UsedSales forceweb serviceslike REST API, SOAP API, Java, XML and partner WSDL.
• Developed and deployed Apex Classes, Controller Classes, Apex Triggers, and Visualforce pages for various functional needs in application.
• Integrated teh Web Services for extracting teh data from external systems to display in teh pages of salesforce.
• Worked on Sales force CRM Content Libraries.
• Configured salesforce1 mobile application according to customer needs.
• Used Sforce.one for managing navigation and built custom Visual Force components wif J Query Mobile.
• Worked on Unit testing, for teh customizations and developments done during teh project.
• Used teh sandbox for testing and migrated teh code to teh deployment instance after testing.
• Used SOQL & SOSL wif consideration to Governor Limits for data manipulation needs of teh application using platform database objects.
• Created email-to-cases, automated-responses, assignment rules, email alerts and templates for Case Management.
• Maintained security such as user accounts, mobile user accounts, sharing rules, user roles, user profiles, field level security, and list view rights.

Confidential

Java Developer

Responsibilities:

• Creating Oracle objects like tables, types, packages, procedures and functions
• Preparation of Test Data and Test Cases for Unit Testing using Junit.
• Used Rational Clear Quest for tracking errors and bugs in teh project source code.
• Designed and implemented Java Classes, Interfaces, Model design, and interface layer design wif other team members.
• Developed JSP’s and Servlets to dynamically generate HTML and display teh data to teh client side. Extensively used JSP tag libraries.
• Used Java, WebLogic 5.1,6.1 and 7.1, EJB 2.0, Java Mail, Struts, Servlet, JSP, JMS, XML, HTML, JDBC, SQL, Oracle 8i and JavaScript
• Involved in writing services to write core logic for business processes.
• Involved in writing database queries, stored procedures, functions etc.
• Used Java J2EE design patterns. Involved in client server-side validations.
• Involved in writing JDBC code to get data base connectivity.
• Implemented server-side validations and developed model classes.
• Involved in teh Database structuring and Tables creation needed for teh project.
• Instrumental in tuning teh framework to meet teh performance standards.
• Developed interaction framework for asset database interaction and developed save and conversion specific servlets for applet interaction.
• Designed and developed web-based software using STRUTS MVC Framework and Spring web flow.
• Used AJAX and Java Script to handle asynchronous requests, and CSS was used to keep uniformly in look of teh application.
• EJBs in teh application and developed Session beans for teh business logic at teh middle tier level.
• Created Test plan documents and testing using Junit Framework.
• Used JAXB parser for parsing valid .xml files as defined by XSD.
• Created and modified Stored Procedures, Functions and Triggers Complex SQL Commands for teh application using PL/SQL.
• Monitored teh error logs using Log4j and fixed teh problems.
• Designed JDBC Connection for data retrieval and updating purpose, also developed connection pool to avoid waiting time for database connection.

Confidential

Java Developer

Responsibilities:

• Written low-level design for features Document Creation, Container Creation and Document Relocation.
• Handled assignments in developing UI pages using JSP, Html, DHtml, CSS and JavaScript technologies for modules in BDMS.
• Involved in understanding business requirements and functionality of Cost Management Reporting.
• Involved in drawing teh UML diagrams such as Use Case Diagrams, Class Diagrams and Sequence Diagrams using Rational Rose.
• Developed presentation layer using HTML, CSS, JSP and JavaScript.
• Involved in implementing Value Object Pattern, MVC & Singleton Pattern.
• Updated teh required data in teh DB2 database to save and update teh database using hibernate, corresponding to actions performed in teh struts class.
• Used Struts tag library extensively (html, logic).
• Developed java classes for posting and processing mails using EJB and Java Mail API.
• Added multithreading for distributed applications.
• Deployment of teh application in teh Web Logic Application server.
• Integrated Struts frame work wif ORM implementation, hibernate for data accessing.
• Use Hibernate Query language for SQL Persistence.
• Wrote Test cases using JUnit for unit testing.
• Setting up, building teh environment and deployed project by writing Ant build.xml.
• Performed version control management using CVS.
• Used Bugzilla as a workflow automation tool.