SUMMARY

• IT professional with 10+ years of strong Fortune 500 experience with expertise in Driving Emerging Tech, Software Development, Collaboration, Strategy, Operations, Leadership, Management, Consulting, Business Development, Governance, Data Center, Marketing, Enterprise Sales, Merger & Acquisitions, Supply Chain, Building Teams, Vendor/Partner Management/Enablement, Project/ Product/ Program/Change Management (PMO) including Planning, Forecasting, Financial, Business and Technology Analysis.
• Proven ability to interact with CXO level executives & leadership team as well working with various x - functional teams/players to drive results.
• Experienced with BAU (business as usual) activities such as IT Strategy / Roadmaps, Pre-Project Consultancy, Business Engagement, Compliance, Business- T Discovery and Remediation Planning, Other BAU Ops which don’t fall under pre-project consultancy (e.g. ad-hoc queries, BU Restructuring, Cost Savings, VMO support, financial management, Budgeting, Procurement, Negotiation, Provisioning, Re-engineering and employee engagement etc.).

AREAS OF EXPERTIES

• IT Strategy / Roadmaps
• Pre-Project Consultancy
• Business Engagement
• Compliance
• Business- T Discovery and Remediation Planning
• Other BAU Ops which don’t fall under pre-project consultancy (e.g. ad-hoc queries
• BU Restructuring
• Cost Savings
• VMO support
• financial management
• Budgeting
• Procurement
• Negotiation
• Provisioning
• Re-engineering and employee engagement

PROFESSIONAL EXPERIENCE

Confidential, San Jose, CA

Sr. Manager

Responsibilities:

• Managed and Owned IPTV product development & releases e2e verticals for Merchandising, TOS and Legal/Compliance features as a product owner.
• Defined teh IPTV Product, Development & Release cadence working with various product, marketing, sales, operations, content, platform, application, service, QA to ensure smooth releases for pre-alpha, alpha, beta trials ensuring their are no legal issues.
• Oversees MVP and MVP+ product features for IPTV and Mobile development including AR/VR.
• Oversees Product leads, engineers, architect & operations folks to develop and release product as per product governance body /requirement with creating Epic, story and sprint cycles.

Confidential, Sunnyvale, CA

Sr. IT Program Manager - PMO

Responsibilities:

• Lead and Managed Confidential ’s internal & Confidential ’s Advance Services team including Architects, Engineers, Account/Project/Program Managers to deploy teh entire Confidential Unified Communication Collaboration suite for Confidential Globally as a CEO Tim Cooks’ one device collaboration vision strategy.
• Responsible for driving PMO including long term/short term strategy, operation and execution of Confidential UC suite product line (WebEx, Jabber, Spark, TP, CUCM & UCDT automation) + including an Confidential Internal In-House Products/Technology Integration/Implementation i.e. CollabWall, AVCN, Lutron, Crestron, AppleTV, Cameo, Kiva, Check-In Apps and Conclave- in-room touch panel.
• Taken Fast IT Agile Approach to achieve and to meet teh newer main Ring campus AC2 Go-Live dates to deliver and to deploy entire UC/Collaboration Suite of products. (Delivering objective of ~1 year in 6 months)
• Build internal Sales driven strategy on how to sale enterprise UC solutions for Confidential .
• Prepare, Maintain and Enhanced PMO driven internal/external roadmap/milestones, communication docs, templates, metrics, dashboard, process flows, Wiki/ConnectMe, Marketing and Communications.
• Successfully launched POC, Pilot phases along with prep up AC2’s 1st wedge Go-Live.

Confidential, San Jose, CA

IT Data Center Manager

Responsibilities:

• Lead Confidential Global Infrastructure Services Functions and Service Ownership/PMO for Data Center as a Service managed various DC migration retrofit decommission projects as part of DC consolidation, cost savings of 100M~
• Partnering with teh executive teams on teh transformation of Data Center’s Infrastructure over Hybrid Cloud Solutions, ACI, SDN, IT Operations, strategy & End User Services.
• Driven DC capacity management planning, Cost analysis, Feasibility analysis, process improvement
• Lead DCIM (Nlyte) tool implementation analysis of business cases for connectors with various IT tools, also work closely with DC partners EMC, NetApp and Equinix.
• Created/Managed project plans for large/complex data center (1000+ hosts) and drive technical/business decision-making to closure of 5+ large Confidential ’s Data Center Globally.

Confidential, San Jose, CA

Manager IT

Responsibilities:

• Assisted creating & executing teh overall UC and Video vision and strategy for IT over teh past five years, managing budget bucket of ~$200M+
• Lead a various x-functional team across a portfolio of approximately 35 enterprise customers representing over $2 billion in revenues. Lead negotiations of $100M yearly service contract with service providers, Improved Confidential profit overall by 5%
• Build solid award winning Sales Team with teh collaboration of Confidential Advance services to take teh Confidential Unified Communication vision into newer direction where today it has more TEMPthan 1000+ customers and multi billion-dollar pipeline Globally.
• Developed and implemented teh “pay-for-play” video program which has allowed us to deploy over 15,000 TP endpoints. i.e. deployed personal & immersive Confidential & Tandberg TP units, AV integrated multipurpose rooms for inside & outside Confidential .
• Developed Confidential 's SP-grade B2B Exchange offering for TP-Video Conferencing and created a highly agile development process to deliver TelePresence to teh market through a SaaS business model.
• Attended customer engagements with over 50 fortune Enterprise companies to halp them understand what we did and how we did it.
• Worked & Lead various deals, agreements & deployments with senior leadership of GO TO Market executives for on going Cisco3.0 portfolio. i.e. ATT zero dollar Tab agreement, SP MPLS networks, TP Exchange, Multipoint bridge, as well with various other Service provider to bring under Confidential SaaS cloud exchange for direct connect & Enterprise connect for B2B deals for Emerging Technology/ unified communication for almost 4 years of Cisco3.0 project life.
• Defined and rolled out infrastructure support and operation model for B2B/3.0 TelePresence customers.
• Defined & Communicate transition strategy to migrate 3.0 Customers from Confidential TelePresence Exchange to Service Provider exchange at teh end of trial period along with Legal transition plan.
• Managed IT strategic operations for Confidential emerging technologies (such as TelePresence, Video, Media Experience Engine, MediaNet, DMS, Cius- Enterprise Tablets, IWE, Confidential Jabber, Quad) architecture, deployment, and business value generation considering Confidential ’s objectives and go-to market strategies.
• PDI on CFP (client funded internal Confidential pilot implemented projects) i.e. ACR (active collaboration rooms), LCR (Large collaboration rooms) as well futuristic non-funded Virtual Coffee & Virtual Lobbies.
• Lead and managed OEM- Huawei, Flextronics, Foxconn for product dev behalf of emerging tech.
• Managed & approved various Advance Technology partners/Integrators for physical deployments.

Confidential, San Jose, CA

IT Program Manager

Responsibilities:

• Managed Confidential /CCIT’s Transition eco- system as a key stakeholder for Business Integration activities such as Release Management and Business Operations Mgmt.
• Create, Maintain and Communicate Release Project Plan/Milestones (getting feedback from Release Leads /PMs and ERMO for timelines and release activities)

Confidential, Phoenix, AZ

IT Program Manager

Responsibilities:

• Worked under Confidential ’s ( Confidential ) VP for Worldwide- Finance EA&A / (Enterprise Architect and Applications) Budgeting & Control Operations.
• Supported 10+ projects simultaneously including custom ERP /CRM implementation.
• Responsible for Timeline Management, Resource Management, Analysis and Communication as well standardized use of EPIC (Enterprise Portfolio Information Control) related; SQP (Strategic Quality Planning), Project Control, Time Tracking, Forecasting, Project Issues, Change Request, Status Report, Business Initiatives, Reporting, General Ledger and supported teh development of product statements.
• Drove and implemented plans for standardizing project management practices in Technologies Infrastructure and created CBA (Cost Benefit Analysis) and HLBP (High Level Business Planning), HLEP (high level execution plan) provided to teh stakeholders and steering committee.

Confidential, Westlake Village, CA

Product Manager

Responsibilities:

• Responsible for teh Product Planning, Roadmap & Implementation planning for teh new Confidential ’s product features rollouts like header and footer pages, side panel and search/sort products.
• Managed and tracked requirements, deliverables and milestones for newer product releases for new Confidential from original Homestore Inc Transition phase portals. (i.e. HomeBuilder, RentNet, SeniorHousingNet and Relator.com)
• Made key decision, leading rebranding; Retiring RentNet, Homebuilder, Homestore’s sites verticals and migrating products to re-branding Confidential .

Confidential, Santa Clara, CA

Business System Analyst

Responsibilities:

• Worked with Confidential Capitals’ CIS division on their ICAP CONNECT - Equity Management portfolio customers to enhanced external & internal Enterprise websites. (i.e. Confidential, Confidential .com/capital)
• Supported teh ICAP mission by creating a shared contact database to institutionalize teh people noledge within ICAP; to Improve Company Building, ROI and Deal Pipeline.