SUMMARY

• I has over overall 11 plus years’ experience in IT & 8 plus years as a Business Analyst, Business System Analyst & Product Owner with in - depth understanding of Software Development Life Cycle, working with various technical and non-technical stakeholders and experience converting business requirements to technical specifications & in creating high level and Low level design for product development teams.
• Efficient in Business Requirement elicitation techniques such as Questionnaires, Interviews, and Prototyping and Experience in creating Business Requirements Document (BRD), Functional Requirement Document (FRD) & Product Requirement Document (PRD) documents, creating User stories, Acceptance Criteria, Use Cases, High Level Project Plan documents and Production Release notes
• Extensive experience being liaison between Development team / stake holders as well as End users & Stakeholders ensuring that we don’t end up with a solution that solves the wrong problem
• Expertize working in Fast paced Agile environment & facilitating weekly/biweekly Sprints using the Agile Scrum methodology & in documenting Sprint Backlog and Product Backlog in Scrum environment & involved in Product Backlog Grooming
• Experience using tools Such as Visio, Powerpoint, balsamiq for wireframing, presentations
• & storyboarding &, Has Utilized the use of Adobe Photoshop, Illustrator, Axure prototype tool, text Editor, Notepad++ & adobe Indesign for Prototyping & diagrams & publishing, Has also made use of Emaze & also has utilized tools such as utilized Haiku Deck for mobile presentations & Keynotefor apple, has used Notepad++ as a text editor
• Proficient in creating UML & BPMN diagrams using Visio & Lucidchart like Use Case Diagrams, Activity, Sequence, Class, Collaboration, State, Workflow, Process flow, Dataflow and Deployment Diagrams
• Facilitating User Acceptance Test (UAT) for the end-users & SME’s after every spring/build is in staging, validate the defects raised/ Logged in ALM as Defects, Enhancements or Change requests (CR ) & constantly communicate with UAT team along with support team
• coordinate with QA team for Test Plans & test strategy & review estimates, Test Cases & validate them
• Expertize documenting User Experience by interacting with End-users of Stakeholders to ensure primary business objectives align with the scope & solutions
• Experience Conducting Joint Application Development (JAD) sessions as facilitator & prepared visual aids, setting goals and objectives, providing read-ahead materials to participants to Review Cross- functional implications to elicit missed requirements during initial stakeholder interviews
• Expert level skills in analyzing complex data sets, performing ad-hoc analysis and data manipulation using Excel, Access, hands on experience in Rational tools (RequisitePro and Rose) & using MS office applications for day to day activities, MS Visio & Lucid chart for flow diagrams
• Extensive experience using tools such as Application Lifecycle Management (ALM) for Requirement Management including traceability & Team Foundation Server (TFS) & JIRA for requirement analysis, documenting & prioritizing Stakeholder requirements.
• Experienced creating RTM (Requirement tractability matrix ) to trace requirements against Enhancements & defects & change requests, Used RTM for Requirement Change Impact analysis & coverage Analysis
• Extensive experience in defect tracking, reporting & management in TFS, ALM & VSTS
• Expert in Root Cause Analysis, Feasibility studies and Risk assessment and in conducting GAP analysis, SWOT analysis and Cost Benefit Analysis including Return on investment( ROI), Totalcost of ownership(TCO) TCO and Financial Justification.
• Experience participating in Defect Review Meetings with Stakeholders in coordination with QA lead
• Good understanding of Object Oriented Analysis and Design (OOAD), Experience in Data Modeling & Data Analysis, Logical Modeling, As-Is and To-Be Mapping, Feasibility- studies, vision-scope documents.
• Experience in creating and testing Business Intelligence reports with Power BI, experience using Power BI for creating dashboards, Data Preparation, reports & for AdHOC Analysis,
• Has experience working with Automation Teams & has exposure to Automation testing tools like selenium & katalon Studio & has used HTTPwatch for Performance testing of web applications
• Strong leader and a team player with excellent analytical skills with capability to handle new technologies and situations, dedicated multitasker with ability to meet prioritized deadlines and provide necessary deliverable with out-of-the-box thinking to create change and solve problems.

TECHNICAL SKILLS

• MS Word, Excel, Access, PowerPoint, MS Project, Office 365, Lotus Notes.
• Business Systems Analysis (BSA), Systems Analysis (SA),), Business Rule Engine (BRE), Business Intelligence (BI), Knowledge Management (KM), Project Management, Object-Oriented Analysis, Object-Oriented Design (OOA/OOD) Software Development Models, Flowcharts, ER Diagrams, Business Process Analysis(BPA)
• MS Visio Requisite Pro, Rational Rose, Rational Clear Quest, Rational Clear Case, BPMN, UML
• HP ALM, HP Quality Center Test Director, IBM Lotus Notes, SharePoint Designer, HTML, Team foundation server (TFS), Power BI, JIRA, Balsamiq, Adobe Photoshop, Illustrator, Axure prototype tool, text Editor, Notepad++ & adobe InDesign, selenium & katalon Studio, Emaze, Haiku Deck, Keynote, HTTPWATCH, Jenkins
• Agile, Scrum, Waterfall, Kanban methodology, CICD
• Win NT/2000/XP/Vista/7/10 MS SQL Server 2008, UML

PROFESSIONAL EXPERIENCE

Confidential, Monmouth Junction, NJ

Business Analyst

Responsibilities:

• Involved in business requirement elicitation and in business stakeholder meetings to understand and process client’s financial data to assess the auditing risk in accounting modules (General Ledger, Balance Sheet and Income Statement Accounts)
• Facilitated collection of Functional Requirements from system users, and prepared Business Requirement documents (BRD) using Microsoft Word & PowerPoint. & has experience creating BRDs on TFS & VSTS
• Conducted presentations to review stakeholder requirements using PowerPoint, Microsoft word, Emaze & also has tools such as utilized Haiku Deck for mobile presentations & Keynotefor apple
• Created Use Case Diagrams/ Sequence Diagrams after liaising with business stakeholders.
• Worked with the Project Manager to prioritize the items from the product backlog in the sprint planning.
• Organized the project inception and brainstorming session between all the project stakeholders in starting of the project.
• Proficient in implementing Business Process Management Notation (BPMN) using Visio & Lucidchart
• Creating features based on project inception output and dividing into the User story
• Participating in the scrum ceremony(sprint planning, daily stand-up, sprint review, sprint retrospective, and backlog grooming)
• utilized the use of Pivot Tables in Excel for Data Analysis & to summarize large amounts of data into reports
• Designing the user story and adding wireframes using VISIO & Balasamiq and acceptance criteria in it also Used Balasamiq for wireframing & brainstorming sessions, experience mapping wireframes to use cases and use of the combination of visual and text to help solidify the requirements
• mapped wireframes to use cases and find that combo of visual and text can really help solidify the requirements
• Working with stakeholders for user story priority and reprioritize based on decision.
• Removing impediments raised in daily stand up meetings for the team
• Worked with developer and tester for the three-way handshake of user story before and after completing the user story making sure all are in the same page for business requirements.
• Gatheird business requirements and wrote user stories using TFS & ALM
• Involved in Defect Review Meetings and ensured traceability using Application Lifecycle Management (ALM) & Visual Studio team server (VSTS)
• Worked with QA teams in preparing test scripts and test cases, system integration testing (SIT) and facilitated user acceptance testing (UAT) along with Project manager to enable business/ stakeholders to test patches & builds on timely manner & on schedule & validating the defects raised by UAT members
• Has extensive experience handling last min AD HOC requests & generating real time AD DOC reports,
• Modeled the "as-is" and "to-be" business processes to help business users adapt to a new change or improvements & minimize the impacts on the business process.
• Facilitated just in time requirements gathering by Defining the requirements for the backlog items being worked on and the acceptance criteria for those items, developing only wat is required for the current sprint and only done to the level of detail required to enable the team to build the product and acceptance criteria.
• Analyzed & suggested improvements to business, and the business processes which drive the business & as being more Agile focused, analyze & suggest about wat the business needs to do to solve the business problems in addition to wat the solution team needs to do as being part of the Agile
• Traced user stories to business objectives and the product vision and throughout the sprint to ensure it's actually been delivered as imagined using ( RTM )Requirement Traceability Matrix including to trace Defects to user stories & scopes
• Worked closely with QA team to validate scopes, Test cases & defects logged in ALM, TFS & VSTS

Confidential, Morrisville NC

Role Business Analyst II

Responsibilities

• Responsible for Providing process and requirements management improvement recommendations on SDLC
• Provides solution architecture recommendations and prepares solution recommendation options based on short-term and long-term business needs.
• Create functional specifications for identified gaps and contribute in the resolution implementation.
• Part of Decision Making with regards to a Change Request or Enhancement.
• Conducting meeting with the client to discuss the same.
• Responding to help desk tickets and stake holders after analyzing the defect.
• Involved with QA team in developing Test Scenarios and Test Cases.
• Involved in preparing Test Cases, Test Script based on Uses Cases and BRD documents.
• Thorough grasp of the customer's business processes & Identify unmet customer needs and develops possible feature/functionality concepts that meet those needs.
• Create functional specifications for identified gaps and contribute in the resolution implementation.
• Manage JAD sessions to gather business/user requirements and conduct User acceptance-testing
• Identify key data and create new business critical reports.
• Build and maintain prioritized feature lists/roadmaps from requests from partners, customers, internal findings, existing product analysis, and industry trends.
• Develop product management documentation, including project plan, sizing assessments, business cases, and formal product requirement specification.
• Mock up screens and write detailed requirements/stories with clear acceptance criteria to guide development throughout the product development phase to ensure the right product gets built,
• Communicate product solutions and benefits to customers and stakeholders; including knowledge transfer and training for on-going management of features.
• Involved in a new screen function ECM using IBM Data cap.
• Act as client proxy during development and testing.

Confidential, E Hartford C

Associate Business Analyst/Project Coordinator

Responsibilities:

• Successfully overhauled existent Business Processes by conducting deep seated analysis of ‘as-is processes’. Performed GAP analysis along with Business Process Leads (BPLs) and Subject Matter experts (SMEs) to identify problem domains and new set of requirements across a matrix of requirements versus departments’ verticals, prioritizing deficiencies, and creating an Action Items list to counter Project Creeps and streamline Solution Growth.
• Wrote Business Requirements Documents (incorporating BRM, BRE and BI) and Functional Requirements Document to ensure functional validation and verification, identify critical success factors and project deliverables by coordinating with offshore team and the PMO to achieve effectiveness in creating solutions Integration Assessments.
• Involved in Process Engineering team to successfully implement Microsoft Business Solutions across modules to streamline and automate data flow and workflow; incorporating new Business Rules based on Clients Scope definition, and mitigating identified Roadmap pitfalls; theirby deploying a centralized unified process driven system that achieved total coordination and effectiveness across all departments.
• Conducted and organized team meetings (external/internal project teams) for Requirements Analysis and Progressive Elaboration as a direct response to JAD sessions, performed storyboarding, white-boarding, created flowcharts, ER diagrams, Use Cases, conducted one-to-one interrogation, and SME interviews to coordinate upstream and downstream requirements assessments.
• Maintained an effective list of Action Items to ensure Work Progress alignment with Project Scope, Objectives, Project Plan, and Project Charter.
• Supervised data migration from financial software packages from legacy systems. Performed analysis of data exports, cleanup, implement configurations, data translation.

Confidential

IT Analyst

Responsibilities

• Create the overall layout and production design forvariousapplications such as advertisements, brochures, magazines using CorelDraw, Adobe Illustrator & adobe Photoshop and corporate reports using Microsoft Excel,
• Monitor industry competition websites, Review and analyze the company website for areas of improvement.
• Facilitated Presentations using Microsoft Word & PowerPoint to improve Portal knowledge & gave overview of the company Citrix reservation software & provided training to New managers
• Developed common IT Operations support documentation & IT manual using Microsoft Word
• Coordinate with in-house sales staff & Manage online reservation system from various online reservation portals & trained managers to input & output Data in online company database
• Analyzing company website design improvement, presenting a plan, and successfully implementing the necessary changes.