SUMMARY

• Experience to work as a business/system analyst in Health Care, Insurance, Finance industries.
• Followed the RUP based methods using UML to create Use Cases, Activity Diagrams, State Chart Diagram, Sequence Diagram etc.
• Generating and implementing templates for Test Plan, Test Cases, Test Scripts, Business Analysis, Test Defect Log, Test Case Checklist etc
• Experienced in Automation of software testing process using QTP, Test Director, Clear Quest and Quality Center
• Experience in Backend Testing of the applications by executing SQL commands
• Extensive experience to gather requirements and categorized them into FURPS (Functionality, Usability, Reliability, Performance and Supportability).
• Expertise to design Business Requirement Specification (BRD), System Requirement Specification (SRS), User Requirement Specification (URS), Use Cases Document, Work Breakdown Document (WBD), and Requirement Traceability Matrix (RTM).
• Expertise in Rational tools for Requirement Management, Business Process Modeling and defect tracking like Rational Req Pro, Rational Rose, Rational Clear Case, and Rational Clear Quest.
• Used requirement elicitation techniques like Interviewing, Brainstorming, Joint Application Development (JAD), and Rapid Application Development (RAD) sessions.
• Proficient in creating Use Case diagrams, Sequence diagrams, Activity diagrams, Class diagrams, E - R diagrams, and Data modeling using MS Visio and Rational Rose.
• Can effectively use Erwin tool for creation of a basic Data Model and Database Schema.
• Expertise to design mock up for UI solution using Photoshop, HTML, DHTML and XHTML.
• Extensive knowledge of Integration Systems like TIBCO, GIS, STERLING.
• Involved in design and maintain of Test Plans, Test Cases and Test Scripts using Test Director, Test Manager.
• Involved Unit Testing, System Integration Testing, System/Black Box Testing, and Regression Testing with QA team.
• Extensively used Clear Quest for bug tracking and Clear Case for Requirements traceability and document version control.
• Strong experience in conducting User Acceptance Testing (UAT).
• Strong knowledge of project management skills like time estimation, task identification, scope management and having domain knowledge in operating systems Windows Vista/XP/2000/98/95, Dos, UNIX

TECHNICAL SKILLS

Methodologies: Waterfall, RUP, Agile, UML

Modeling Tools: Rational Rose, MS Visio

Requirement Management Tool: Rational Requisite Pro

Testing and defect tracking Tools: Rational Robot, Rational Clear Quest, Rational Clear Case, Quality Center(QC) Win Runner, Load Runner, and Quick Test Pro (QTP)

Project Management Tool: MS Project

Operating System: Windows Vista/XP/2000/98/95, Dos, UNIX

Integration/ Middleware Tools: TIBCO, STERLING-GIS, PERVASSIVE

Languages: JAVA, JAVA Script, .Net, JCL,VB, COBOL, C, C++

DBMS: MS SQL Server 2005/2000, Oracle, MS Access 7.x, PL/SQL,DB2

Web Technologies: ASP, .CSS, HTML, DHTML, XML

PROFESSIONAL EXPERIENCE

Confidential

EDI Analyst

Responsibilities:

• As a QA team member responsible for testing the entire application as per business requirements.
• Collaborating with 5010 project Team to test Code Changes which includes creation of Test Scenarios.
• Execution of Test Cases and testing scripts with positive and negative inputs Analysis of Test Result.
• Working with SC-DHHS to support User Acceptance Testing and Coordination of Testing with External Healthcare providers, and Trading Partners
• Experience in Batch (MVS) & Online (CICS) application design, development, testing
• Involved in End to End testing, Regression Testing, Integration Testing, Functional Testing, System Testing, Back End Testing and Performance testing of Medical and Dental modules.
• Experience in coordinating testing effort, responsible for test deliverables, status reporting to management, issue escalations.
• Tested the Files as per HIPAA Regulations and EDI Transactions like (270,271,276,277,278,820- Premium Payment for enrolled health plan members, 834 - Enrollment / Dis -enrollment to a health plan, 835, 837 ...etc.)
• Interacted closely with developers regarding defects, participated in tracking defects using Quality center, Reviewing and Analyzing bugs.
• Identified high quality bugs, validated defects, verified defect fixes, assigned priorities to defects and logged issues in Tiger Track tool.
• Actively participated in Test Review Meetings and Defect Triage Meetings.
• Used SQL queries to perform Transaction Testing and Backend Testing.

Environment: COBOL, Microsoft.Net, CA-IDMS, DB2/SQL/QMF/SPUFI, JCL, Change man, SharePoint, IBM PC, Toad, PL/SQL, Quality Center, Tiger Track, SharePoint.

Confidential

QA Analyst

Responsibilities:

• Worked Closely with BA team and Development team to gather requirement and related documentation.
• Analyzed the BRS and SRS documents, Use Cases provided by analysts and designed test cases.
• Review Project Artifacts
• Works with project team to define and create overall strategy and ensures that it is being achieved
• Communicates the test strategy to the Project Manager and Development Team
• Define test process including required test activities and deliverables
• Identifies test resources, estimates test effort and defines test schedule and milestones
• Ensures technical resources are organized for effective support of testing
• Conducts walk-through of Test Strategy
• Developed Test Plan, Test Scenario, Test Strategy, RTM Document and test data according to the specifications.
• Performed Black Box Manual Testing using Agile (Scrub) methodology.
• Performed Functional, System Integration, Regression, Re-testing, Compatibility User Acceptance Testing (UAT or End to End testing) Cross Browser and GUI testing manually.
• Wrote user defined functions in VB in expert view of QTP and stored them in central libraries as part of Regression automation.
• Test automation with QTP to quickly run regression tests to verify bug fixes.
• Used Quality Center to store all testing results, metrics, implemented test plan document.
• Developed Test cases and uploaded to Quality Center under Requirements for RTM.
• Defects are tracked and reported using Quality Center.
• Analyzed the functionality and wrote test cases for both functional and regression testing and editing the automated script by inserting logical commands to handle complicated test scenarios.
• Verified and validated application in I series/AS400 environment.
• Used SQL Server and developed SQL Queries to perform back end database testing.
• Reported tracked defects with reference to severity and types.
• Worked on Bulk Provider Customers live transactions on back end testing.
• Used SQL Navigator to perform Back end testing.
• Got trained to get test data from Cognos reporting tool.
• Worked with off shore & on site team members assigned daily work and got updates on daily basis.
• Reported directly to project manager on weekly basis and provided updates on going weekly team meetings.
• Successfully completed on given timeline of all releases and all version patches from the managers appreciations.

Environment: Quality Center, QTP, MS Project, MS Suite Pro, Mainframes I series/AS400, RUMBA, DB2, SQL Navigator, SQL Server, UNIX, Windows XP/7, SQL Navigator, TOAD, IBM Lotus Notes, Cognos.

Confidential

QA Tester

Responsibilities:

• Automated and customized the scripts for the entire application using Quick Test Professional.
• Reviewed the Business Requirement specification Document and the technical specification of the application
• Reviewing detailed System Requirements to define testing scope for various levels of testing (Functional, System, Regression, and UAT).
• Developed Test Objectives and Test Plans.
• Created manual and automated Test Cases and Test Scripts.
• Created Standard, Image, Table, Page, Text/Text Area Checkpoints.
• Parameterized the test(s) and modified steps affected by parameterization.
• Retrieved data from application & Output the values to data table.
• Coordinated the testing effort towards End to End testing to verify the proper functioning.
• Created several compiled modules.
• Performed Regression Testing.
• Wrote SQL queries to test the application for data integrity.
• Tested User Interface inconsistency and application functionality.

Environment: Windows 2000, HTML, JavaScript, MS SQL Server, Quick Test Professional, Test Director and Load Runner.

Confidential, LA

QA Analyst

Responsibilities:

• Automated and customized the scripts for the entire application using Quick Test Professional.
• Reviewed the Business Requirement specification Document and the technical specification of the application
• Reviewing System Requirements to define testing scope for various levels of testing (Functional, System, Regression, and UAT).
• Experience testing Transaction processing system for End Users during UAT and ensuring that payments made and received were calculated based on all the Business rules.
• Developed Test Objectives and Test Plans.
• Created manual and automated Test Cases and Test Scripts.
• Created Standard, Image, Table, Page, Text/Text Area Checkpoints.
• Parameterized the test(s) and modified steps affected by parameterization.
• Worked with developers to communicate regarding issues in the application.
• Coordinated the testing effort towards End-to-End testing to verify the proper functioning.
• Created several compiled modules and high level scenarios
• Creation and execution of low level test scripts for functional testing
• Interacting with the clients for status updates and understanding requirements
• Coordinating with the vendor (Stellent) to convey the requirements
• Coordinating with the development team for bug fixing.
• Creation of automation suite for the regression testing using QTP 9

Environment: Windows 2000, HTML, Java, MS SQL Server, Test Director 7.0

Confidential

QA Tester

Responsibilities:

• Involved in writing Test plans, Test cases and responsible for executing the Test Scripts.
• Responsible for designing, developing test plans use cases and executing test scripts.
• Performed Integration, functional, Regression, and system testing.
• Interacted with Business users and Technical team in providing clear solutions to requirements.
• Involved in testing HIPAA EDI Transactions and mainly focused on PA and 270/271 Eligibility Transactions.
• Experience working with FDA regulatory process and standards.
• Transactions focused on were 270,271, 834, 835, and 837.
• Worked Extensively with Inbound 837 I and 837 P, 835s(Out bounds) claims processing systems
• Experience in documenting Electronic Medical records submitted for audits to the Department of Federal Drug and ensuring that the Part 11 is met with all the necessary rules as established by the FDA.
• Extensively used the MVS utilities like File-Aid, QMF and DB2 Load for scheduling the jobs.
• Used Clarity tool to verify mapping to X12 format.
• Used IBM Mainframes- CICS, ISPF, File Aid, IMS, and TSO for mapping Datasets and fields.
• Worked on JCL to run the batch during the end of the business day
• Used Quality Center for preparing the test plans and manual test scripts.
• Worked extensively with Quality Center for requirements, Preparing Test cases, Executing, Defect openings and closings.
• Involved In loading the flat files into Oracle Database and involved in writing Complex SQL Queries.
• Involved in generating Reports using Oracle Report Builder and testing the reports using Oracle Run Time.
• Involved in writing Complex SQL Queries using TOAD to validate the loads for Caremark and DEA.
• Involved in writing UNIX shell scripts.
• Executed a whole bunch of PL/SQL code including stored procedures, functions and triggers using TOAD.

Environment: Cobol, CICS, EDI X12N 4010, Sybase Paper Free HIPAA Toolkit, DB2, TSO/ISPF, JCL, Visual Basic, ASP, Java Script, VB Script, XML, SQL, MS Access, UNIX, Oracle Run Time, IAS Web server, Web logic, BEA Tuxedo, Windows95/98/NT/2000/XP and Internet Explorer.