Managing Director Resume
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SUMMARY:
- Top performing Global Technology Executive with a proven entrepreneurial record of delivering industry - best products and services and building organizations geared to sustainable and consistent revenue growth.
- Significant Financial Services, Investment Banking/ Confidential, Credit cards, Payments and Insurance business and Technology, Architecture, product design, development and delivery expertise
- Significant credit cards, emerging payments and mobile payments technologies innovation knowledge and experience. Led startup team and drove the business, developed business model and go to market strategy for a next generation Mobile Social and Emerging Payments Network for Immigrants to integrate emerging mobile payments technologies with Social Networking.
- Significant experience leading Regulatory Compliance/Risk Assessment programs and familiarity with emerging regulatory regimes
- Demonstrated Exec - Level Management Consulting and Program Management experience in Investment Banking, Financial Services and Insurance with the ability to communicate comfortably with senior business stakeholders and the CTO/CIO levels.
- Proven experience facilitating sessions with senior executives to clarify and gain insight into business capabilities and processes using methodologies to help clients optimize both internal and external dimensions of the business, identify the enterprise-wide processes, and the business components that deliver marketplace differentiation, margin growth or maintenance and which offer significant cost and capital optimization opportunities.
- Significant experience starting and leading Innovation efforts; identifying & capitalizing on emerging technology trends; and leading a focused development efforts to define and incubate new ideas as prototypes and proofs of concept in partnership with our business stakeholders within Investment Banking/Financial Services.
- Significant experience developing Innovation Strategies, leading innovation efforts (in areas including: Client Analytics, Big Data, Mobile Technologies and Social Networking) and driving emerging technology enabled business transformation with client CIO/CTOs, leading the effort to evangelize internally and externally” Innovation-as-a-Service, making it easier for banks to innovate.
- Significant experience defining business capability models, architectures, business/technology roadmaps, and associated artifacts, managing and reviewing processes.
- Significant experience aligning business and technology strategies, laying out roadmaps to ensure alignment with business strategy and leading organizational change to implement same; establishing governance and processes to inspect and approve solution architectures for alignment, regulatory compliance, security and client usability.
- Demonstrated leadership in Business & Technology Strategy and Transformation, Architecture, development and change management with experience starting and leading Innovation within Investment Banking/Financial Services.
- Demonstrated experienced leading IT, Outsourcing, M&A, and Business Strategy development and Business Model, as well as, Business Process Re-engineering. Led BPM to identify and document existing business processes. Led BPR to re-engineer business processes to guide service enabling of existing stovepipe enterprise applications and Platforms.
- Significant experience defining, reviewing, and recommending architecture and technology standards and exceptions from the standard globally and reviewing IT projects to assure compliance with architecture & technology standards.
- Significant experience developing and leading development of Enterprise Architecture framework, Application, data and infrastructure architectures and global governance procedures, leading and supporting the development of current state and future state architecture models and migration plans.
- Significant experience re-engineering and transforming legacy and outdated silo-ed systems to SOA-based technologies and architectures, integrating these with Mobile, Social and Confidential client facing systems.
- Significant International multi-continent experience scoping, leading, delivering large ($50M-$200m) IT programs with significant organizational impact. Led multi-company, cross-functional technical teams across multiple domains, multiple geographies, to deliver integrated client solutions that achieve measurable business results.
- Proven VP Engineering/CTO experience managing software development at the CTO/VP engineering level for: ISVs Enterprise Application Packages; Internet Middleware Systems; Custom Application Development; Shrink-wrapped software packages and embedded software systems for hand-held devices, for telecom, cellular and wireless systems.
- Demonstrated experience-leading development with C/C++, JAVA J2EE and .NET, using SOA and frameworks for integration with business components and partners, transaction processing, web-based interactive applications, relational databases and full lifecycle development with direct experience in providing application architecture and design to development teams.
- Significant experience leading architecture and development of Confidential B2B, B2C Platforms; deploying Platforms, Cloud/SaaS -based Solutions; development of Mobile Apps. Owned development programs for large scale Applications and Systems development with back-end enterprise applications integration including: ERPs (SAP, PeopleSoft), and CRMs.
- Strong abilities in growing and nurturing an engineering team to excel.
- Experience building organizations from early stage to larger-scale enterprises.
- Have implemented agile methodologies when appropriate. PMO skills.
- Deployed development methodologies, including agile and procedures for attaining CMMI .
- Trained in TOGAF, PMP, ITIL and Six Sigma-lite best practices.
PROFESSIONAL EXPERIENCE:
Confidential
Managing Director
Responsibilities:
- Most innovations in Banking and Financial Services are emanating from non-Banks like Google, PayPal, eBay, and numerous startups, creating alternative, easy to access and less costly solutions that are eating away at the Bank’s business. Banks need to innovate but are not setup to do innovation; neither are they getting it from their IT departments, nor from their Strategic Partners.
- Developed the business plan, business model and go to market approach. Identified and explored partnerships with leading IT service providers to banks to complement and augment their current IT Services offering to these banks with an Innovation Service offering. Formed alliances with key academic institutions, and select startups to garner access to emerging technologies and trends of keen interest to banks.
- Identified areas of focus driven by the banks’ business needs that includes: Big Data: Client Data Analytics, Rates Flow Analytics, Data Visualization and Voice Activated search. Emerging Payments Technologies; Mobile Payment Solutions;
- Executive tools and Dashboards; Confidential to Mobile transformation and Cloud/SaaS Solutions.
- Currently leading the effort to market ‘Innovation-as-a Service to CEOs, COOs and Chief Innovation Officers to major banks.
Confidential
Head, Co-innovation Program
Responsibilities:
- Innovation is complex and risky and banks are highly regulated, risk averse and hence struggle to jumpstart innovation from within.
- Proposed to the bank and obtained approval for the establishment of an Innovation Lab, outside the bank, to explore how the bank might collaborate with and benefit from innovation emanating from the lab and how such an effort might work.
- Defined, designed, and with financing secured from a strategic partner, stood-up and led a Co-innovation lab, establishing an entrepreneurial environment to explore with partners and academia, emerging technologies and trends, and apply these to solve real bank problems in a way the bank cannot do today.
- Established in London, and led the first Co-innovation Lab for this bank, with a focus on shortening the time from a business idea to the realization of business value.
- Recruited and hired the team, and worked iteratively with business stakeholders to transform their business ideas into tangible prototypes, and products.
- Projects were business stakeholder needs driven and focus on: Client Research; emerging technologies in the areas of: Client Data Analytics, Rates Flow Analytics, Data Visualization and Voice Activated search; Emerging Payments Technologies; Mobile Payment Solutions; transforming Confidential client and Sales team facing solutions to mobile Apps (iPad) platform for access by clients and internal parties alike; Executive and Sales/Coverage Tools; Operations Tools; Strategic Programs that included prototyping a Client Coverage Framework;
Sr. Director, Architecture
Confidential
Responsibilities:
- Co-owned the APAC Solution Architecture leadership role for the definition of architecture board procedures, application approval criteria, and steps in the stage gate review processes for: proposed solutions seeking financing; architecture reviews of solution architectures; development progress reviews and again for deployment and platform integration.
- Enterprise Architecture Roles: Technology and tools selection and recommendation
- APAC lead on the small select global team charged with the evaluation and recommendation of a bank wide BPM System and Vendor.
- Collaborated with a geographically distributed team of architects, and business owners of in-flight projects to understand their solution needs, and garner requirements that informed the evaluation and recommendation.
- APAC Solution Architecture review and approval Authority
- Owned Customer Service application architecture development and approval.
- Led enterprise and solution architecture reviews and approval process for compliance, reusability, use of key technologies, design patterns, appropriate security, regulatory compliance, and client data specifications were utilized and implemented.
- Ensured through appropriate reviews, that solutions: met requirements, were in accord with customer and business needs; were consistent with enterprise architecture roadmaps, employed approved technologies in solutions, and use of non-standard technologies were pre-approved.
- Mentored Solution Architects across APAC deployed on multiple solutions across different lines of business. Owned final approval of solutions developed by these architects.
- Bank wide Capital Market Customer Service platform architecture.
- Among the many goals were: to reduce the number of applications in the portfolio and thereby reduce complexity and costs; enhance the ability to comply with regulatory audits and compliance; transition from legacy to updated and emerging technologies that enabled securing client data, facilitated analytics, and that offered an order of magnitude improvement in sales support capabilities and customer satisfaction.
- Led bank-wide design workshops to engage with both bank and strategic partners in developing a solution architecture approach.
- Laid out the roadmap to achieving the first cross-bank common Customer Service Application Architecture Platform of choice.
- Drove alignment between business and IT. Re-engineered and Architected End-to-end Customer Service and Client On-boarding, KYC Process/Platforms. Secured Client data and entitlements.
- Sales teams serving banking clients across asset classes used different applications that in turn used customer data stored in multiple CRMs that were often not interoperable. This resulted in numerous operational and client satisfaction issues. The need for a single version of truth and a single client centric application platform was obvious and urgent.
- Began the exploration of an effort to define and architect an end-to-end Client Coverage Framework to be deployed across all asset classes. One that had to be simultaneously Client/Party Centric and Channel Agnostic and that should result in a common set of Confidential, Mobile and Social Media client centric tools that would enable sophisticated insights, improve risk management, pricing, channel performance and client satisfaction.
- Participated as review architect of a major third party Core Banking System-in-a-Box (purchased to replace the bank’s legacy platform) the capabilities of which did not quite match entirely the bank requirements and the infrastructure deployment architecture appeared to be headed in the wrong direction. The details here and the results of this review and recommendations are bank proprietary.
Confidential
CTO
Responsibilities:
- Led requirements definition, specification, and design of this Confidential .
- Architected the front and back end of the site. Planned IT infrastructure growth to support 24X7 high availability low latency customer access and for easy transition to Cloud environments in anticipation of international expansion.
- Led a distributed development team .
Technologies: J2EE SOA based technologies and frameworks to support envisioned enterprise applications and platforms in anticipation of rapid growth; Drupal, Java, PHP, HTML, LAMP, MYSQL, and other WEB 2.0 /Open Source and GPS-Location-Based technologies.