SUMMARY:

• Over 10 years of IT Experience With 5+ years of experience in Salesforce.com in CRM Platform Salesforce developer, Salesforce Administrator, Force.com developer, 3 years of SAP Business Warehouse (BI 7.0, BW 3.5), 1 year in BPC Netweaver 7.5and 2 years of SAP ABAP/4 Programming experience Good knowledge of SAP BPC 10.0 Netweaver and BW 7.3
• Implemented several Triggers, Apex classes and Visualforce pages to achieve complex business functionality.
• Packaged and Deployed customizations from Sandbox to other environments using Eclipse.
• Good exposure/understanding in Profiles/Roles and Sharing Rules, Users, Page Layouts, Email Services, Approvals, Reports, Dashboards, Tasks and actions.
• Customized several Validation Rules, tasks, Workflow rules, Triggers, Apex classes, Web Services API, SOQL based Web Services, Jitterbit tool for salesforce integration to achieve the complex business functionality.
• Suggesting best practices in both design and development side for B2B and B2C interactions.
• Having good working experience in Design and Development of User Interfaces Using Visual force, HTML, CSS, JavaScript and jQuery.
• Hands on experience in using apex data loader and other ETL tools like Informatica on Demand to manage Data.
• Good interpersonal & communication skills to work cross functionally with other Enterprise team members and ensure all applications & reporting solutions are clearly integrated and synchronized.
• Ability to quickly learn & explore new Functional/Technical areas and quickly adapt to a fast paced environment.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Language, Classes, Triggers, SOQL, SOSL, Visual Force (Pages, Components and Controllers), Apex Data Loader,S - Controls, Apex Web Services, AJAX, Dashboards, Analytic Snapshots, Custom Objects.

Salesforce Tools: Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Jitterbit tool, Excel Connector, Force.com Platform (Sandbox and Production), Force.com Migration Tool.

Web Technologies: JavaScript, HTML/HTML5 and CSS/CSS3.

Operating Systems: MS Windows, UNIX, LINUX, Mac OS-9/10

SAP: SAP BPC 7.5 NW, Xcelcius, SAP BW 7.0, 7.3 Manufacturing, Energy. (SD,MM,FI,PM and ISU-CCS), ABAP.

PROFESSIONAL EXPERIENCE:

Confidential, CA

Salesforce Admin/Developer

Responsibilities:

• Worked with Architects in designing business solutions .
• Evaluated and reviewed design frameworks and methodologies from SFDC best practices in order to achieve Functional and non-functional requirements and conformance to the architecture.
• Implemented standard and custom objects, triggers, workflows/workflow rules, Validations, profiles, roles, workgroups, layout designs, design and security settings, assignment rules etc.
• Developed several Classes, Triggers and Visual force pages.
• Used On-Demand Email-to-Casefor case creation based on source.
• Increase efficiencies through effective management of SFDC capabilities, capacity and storage.
• Created custom objects, fields.
• Loaded data for standard objects like Users, Accounts, Contacts, Contact Points, Case and other child objects.
• Loaded Data using APEX-Data Loader, Jitterbit.

Environment: SalesForce.com Platform, S-Controls, Salesforce.com Custom Objects, HTML, Java Script, Workflows, Reports, Eclipse, Force.com Eclipse Plug-in, SalesForce.com sandbox.

Confidential, Milpitas, CA

Salesforce Admin/Developer

Responsibilities:

• Worked closely with business analysts, Architects in designing to create unique business solutions leveraging the full power of Force.com and the Sales force platform.
• Evaluated and reviewed design frameworks and methodologies from SFDC best practices in order to achieve
• Functional and non-functional requirements and conformance to the architecture.
• Implementation of and integration with standard and custom objects, triggers, workflows/workflow rules, Validations, profiles, roles, workgroups, layout designs, design and security settings, assignment rules etc.
• Developed several Classes, Triggers and Visual force pages.
• Developed web services API’s and Outbound messages for integration.
• Used On-Demand Email-to-Casefor case creation.
• Increase efficiencies through effective management of SFDC capabilities, capacity and storage.
• Maintain and support custom objects, fields, applications, etc.
• Loaded data for standard objects like Users, Accounts, Contacts, Contact Points, Case and other child objects.
• Loaded Data using APEX-Data Loader.

Environment: SalesForce.com Platform, S-Controls, Salesforce.com Custom Objects, HTML, Java Script, Workflows, Reports, Eclipse, Force.com Eclipse Plug-in, SalesForce.com sandbox.

Confidential

Salesforce Developer

Responsibilities:

• Performed detailed analysis of business and technical requirements.
• Worked as Enhancement team Member.
• Made new feature enhancements on service cloud console view and developed some Visual force components.
• Created various Custom Objects, Custom Settings, Custom Labels, Record types, Custom Tabs, approval process including Field updates and email alerts.
• Supported the data migration activities for migrating the Expired VCP s.
• Created various email templates for different processes.
• Developed Batch Apex classes for updating the status of VCP s and updating the partner Portals
• Created VF pages using custom Controller to develop the functionality of Recalculation of s count based on business requirements.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Extracted the data from Salesforce.com application into the external databases (Oracle 11g) for generating large data reports using the Informatica on Demand.
• Very good experience in Integrating Salesforce with various third party Systems and Applications.
• Used Salesforce Change Management Tool (CMT) for creating Test scripts, Defects and Test Scripts execution.
• Used Apex Data Loader for uploading Test Cases to CMT.
• Created test scenarios on Sandbox environment, created packages and moved it between Sandboxes and Production environments to place final implementations.
• Expertise in Onshore-Off shore model.
• Created Various Reports and dashboards to track the defects.
• Developed various Custom Reports and deployed them for different business user levels.
• Responsible for Defect triage meetings and escalating the defects to responsible groups

Environment: SalesForce.com Platform, S-Controls, Salesforce.com Custom Objects, HTML, Java Script, Workflows, Reports, Eclipse, Force.com Eclipse Plug-in, SalesForce.com sandbox.

Confidential

SAP BI Technical lead

Responsibilities:

• Creation of various packages and package links in BPC (Data management, Financial processes and sys admin.)
• Data loads to BPC external as well as loads from ECC to BW to BPC.
• Creation of Transformation and conversion files
• Application modeling, Creation of new Applications, converted periodic application to YTD.
• Creation of various reports including P&L, Balance sheet, AR aging, Intercompany Elims etc.
• Creation Input schedule templates.
• Scheduling BPC jobs.
• Worked on the creation of Xcelsius Dashboards .
• Worked on BPC upgrade from BPC 7.0 to BPC 7.5.5 and then to BPC 7.5.10., BW SPS upgrade.
• Created cubes to load GL data.(Modified version of 0FI GL 10).
• Loaded content for AP, the new EhP3 cubes under Reporting financials, 0FIAP C20, 0FIAP C30, 0FIAP C50, 0FIAP C51.
• Daily loads monitoring and fixing if necessary, Maintenance.
• Performance optimization of BW cubes, DSO’s.

Environment: SAP BI 7.0, BPC Netweaver 7.5

Confidential

SAP ABAP/BW Consultant

Responsibilities:

• Written ABAP routines for Update and transfer rules
• Joined the team as an ABAP Developer and was assigned the role of developing custom reports and unit testing.
• Developed several lists and interactive reports. Some of them include interactive sales information reports.
• Used variants parameters, select-options and match codes to make reports user friendly.
• Modularizations techniques like forms, function modules and include were implemented to enhance performance.
• Data migration from legacy system to SAP was done using BDC Interface programs were written for vendor master and material master. Interfaces were in batch processing to load or modify master data in SAP.
• BDC session for Auto creation of sales order. This BDC creates a sales order for the purchase order created on the current day. The program can be scheduled to run in background. (Transaction VA-01).
• BDC Program to post the amount of consignment stock amount to GL stock account and to the dummy account treated as consignment account. Consignment stock multiplied with the moving average price is posted in to the accounts and the same is reversed again to keep the GL account unaffected. (Transaction F-02).
• Created the layout set for sales order and its corresponding extract program for outputting the sales orders.
• Created data dictionary objects like tables, structures, views and match code objects.
• Performance Tuning has been done using SQL Trace, Run Time Analysis and changing the ABAP reports for better performance modifying internal tables and select statements.
• Developed reports in PP modules to get production details.

Environment: SAP R/3 4.6B(SD,MM,FI/CO), ABAP Workbench Tools, Windows NT, SQL Server 7.0

Confidential

ABAP Developer

Responsibilities:

• Responsible for analysis of requirement, development, unit test plan documents, testing, and guidance to Junior Consultants.
• Designed and developed a sales report, which is an interactive report, gives complete information of sales based upon sales office, sales group and sales area.
• Developed programs for generating reports of goods issue and goods receipt.
• Developed reports In FI for open items and closed items with GL accounts, document dates and physical year.
• Developed a report for MM module that involves all purchase order details like PO Number, PO Line Item No, Vendor Name, Document Date, Purchasing Organization, Purchasing Group.
• Worked on vendor master listing report which gives information about vendor number, company code, purchase organization, and name and address of vendor, and it includes list of all vendors whom the payment is blocked and the list of all vendors where the payments block is removed.
• Using the standard data conversion program uploaded the material master data from legacy system to SAP R/3 using flat files.
• Uploaded Material master-consumption, Pricing and purchase info records from legacy system to R/3.
• Modified the standard Layout MEDRUCK (Purchase Orders) and the standard purchase order output program SAPFM06P according to the Specification.
• Performed tuning of Reports specifically in SD and FI modules.

Environment: SAP R/3 4.5B (SD, FI/CO, MM), Oracle 8i, Windows NT