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Senior Consultant Resume

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Tenafly, NJ

PROFILE SUMMARY:

I am a Data Center/Director/Architect/Program Manager with over 20 years’ experience in the design, construction, management and operation of Distributed Systems Infrastructures including Data Centers and NOC’s. I have strong working knowledge of infrastructure design including server virtualization, disaster recovery, risk, IaaS, ITIL/ITSM, networking, security, storage, and applications support and vendor management. I also have many years’ experience in the project management of large scale data center migrations, consolidations, strong relationship management skills and has been an active participant in several PMO’s. I am a degreed network engineer who started my career in the Telecommunications industry focused on LAN/WAN design and an active member of the NJ Chapter of the PMI.

JOB EXPERIENCE:

Confidential, Tenafly, NJ

Senior Consultant

Responsibilities:

  • Responsible for assessment of existing Open Systems, Networking, Storage, Compute and Applications.
  • Participated in Divestiture Steering Committee to develop timelines for sign off after regulatory approval.
  • Worked with MPLS and Internet providers on design of parallel network for transition. Managed deployment of IPSec tunnels from Confidential Data Centers to MFX Data Centers.
  • Responsible for joint Confidential /Fairfax project plan and action logs.
  • Created all requests for server builds, VPN accounts and storage.
  • Led effort for implementation of RMS RiskLink for In Country Risk Managers. Worked with Network and Security teams with VDI deployment.

Confidential

Chief Information Officer

Responsibilities:

  • Managed the data center migration of primary data center to co - location facility that included 160+ applications, 300+ servers and 200+ TB of storage. Wrote project plans for multiple streams as well as application migration scripts/Run books.
  • Wrote RFP for selection of co-location vendor and assisted in the vendor selection process. Managed selected vendor during the duration of the migration.
  • Wrote RFP for Managed Services IPS/IDS offering and assisted in the vendor selection process. Managed implementation of IPS/IDS solution provider at new data center and disaster recovery site

Confidential

Program Manager

Responsibilities:

  • Managed three data center migration Triumvirates that consisted of a Migration Producer, Technical Director and Business Analyst each. Budget $6.6 M
  • Supported three lines of business for the bank: Enterprise Chief Information Office, Global Risk Management Technology and Global Wealth Investment Management in their migration into a new IaaS data center cloud environment. Scope included virtual server and database builds. Used JIRA for issue and risk tracking for the project.
  • Managed the provisioning process for all server builds with both on and off shore build teams.
  • Responsible and principal author for the following project Deliverables; Program project plan, Readiness report, Resource Assignment to Task Report, Migration Change Calendar, Migrated Workloads Report.
  • Developed reporting metrics using Confidential mX accelerator tool and created transition dashboard
  • Migrated 675 application groups that consisted of over 6000 CI’s (Configuration Items) that included PROD, PRE PROD, UAT SIT and contingency server builds. It also included the building of databases, schemas and the allocation of storage.
  • Followed ITIL/ITSM standards.
  • Worked closely with the Migration Command Center on T-zero scheduling and migration support. Assisted in the hand over to the operations teams.

Confidential, North Carolina

Director of Mission Critical Facilities

Responsibilities:

  • Responsible for the technology design for the Charlotte Joint Communications Center currently being designed.
  • Managed a team of three engineers in the following disciplines: Electrical, Security and Cabling (RCDD).
  • Developed the data center migration strategy and identified all integration opportunities for all technology systems.

Confidential

Program Manager

Responsibilities:

  • Work Area Recovery Program for all of Technology and Data silos and BU’s including Enterprise Infrastructure, Quality Assurance and Production management, Enterprise Data and Security, Technology Risk, Wealth Management and Investment Management.
  • Managed relationship between TechDR and the BCM (Business Continuity Management) team.
  • Trained BCP coordinators on Confidential tool and testing module.
  • Facilitated WAR strategy testing.
  • Conducted BCP tests that included the following: transference, Remote, Dedicated, Displacement and Workaround strategies.
  • Worked closely with the ECC (Enterprise Command Center) on Data Center outages. 
  • Developed remediation action plans for prioritized risks that fall within the scope of both SIFMA and FIA regulatory testing. Managed participating exchanges during annual Industry Wide test. Submitted Service Now tickets in adherence to ITIL/ITSM standards.
  • Managed IAP (Inter Agency Whit Paper) external vendor tertiary and quaternary testing including MQ and NDM.
  • Worked closely with BCM and IT Risk on supporting the BU’s with the bank’s Technology Recovery Plans.
  • Managed external vendor test programs that included but not limited to the following BONY/Mellon, OCC and the DTCC.
  • Managed all support teams for data center power downs for both the tertiary and quaternary data centers.

Confidential

Site Program Manager

Responsibilities:

  • Managed installation of new MPLS network and redundant link. Managed Cisco and Verizon engineers.
  • Supported Confidential LACR in GIU initiative and active participant in multiple Steering Committees.
  • Responsible for team of project managers, business and systems analysts.
  • Worked closely with the Solutions Architect on the new design to host eBao, the companies’ main underwriting software package.
  • Created and maintained project plan, project dashboard, and risk/issues log.
  • MetLife - Program Manager Data Center Migration 1/12 - 7/12
  • Managed Data Center migration of Alico Data Center to MetLife’s RISC and SISC Data Centers
  • Managed vendor migration team of nine engineers and project managers. Areas of focus included storage, networking, servers, applications, ftp and disaster recovery.
  • Deployed Novell Recon tool for server resource utilization for ESX environment
  • Deployed HP DDM tool for application mapping
  • Utilized Synology portable NAS devices to conduct block migrations of the data from the Wilmington Data Center to the RISC and SISC data centers
  • Created project plan, project dashboard, risk/issues log and worked closely with PMO
  • Built and maintained project SharePoint server
  • Created the following application migration process flows: planning, pre-migration, execution and post-migration

Confidential

Program Manager

Responsibilities:

  • Managed Disaster Recovery theme for residual risk remediation across seven Enterprise Infrastructure silos including Data Security, Data Centers, Production Management, Mainframe Computing, Enterprise Computing, End User Computing and Telecommunications. Worked closely with the silo risk officers and IT systems owners.
  • Developed on boarding process for Disaster Recovery Test program while leveraging IT Risk initiative “EIRA”. Worked closely with IT Risk and Internal Audit to ready plans and findings post test for the regulators. Wrote residual risk remediation project plan for thirteen themes within Enterprise Infrastructure in a company wide effort to reduce residual risk.
  • Developed remediation action plans for prioritized risks that fall within the scope of both SIFMA and FIA regulatory testing. Managed participating exchanges during annual Industry Wide test.
  • Managed IAP (Inter Agency Whit Paper) external vendor tertiary and quaternary testing.
  • Worked closely with BCM and IT Risk on supporting the BU’s with the bank’s Technology Recovery Plans. Participated in JIRA status calls and owned action plan Technology Disaster Recovery.
  • Managed external vendor DR test events for Confidential Information Services and Service Now.
  • Aligned the bank’s DR program with vendor testing with the cooperation of the BU’s and BCM.

Confidential

Program Manager

Responsibilities:

  • Led capacity and planning effort of company’s Data Center consolidation strategy of both Confidential ’s and Wyeth’s data centers.
  • Wrote Executive Summary and presented business case to Executive Steering Committee.
  • Developed application migration process flows including the following stages: planning, pre-migration, execution and post-migration.
  • Implemented HP DDM and EMC vCenter Application Discovery Manager Tools to capture application dependencies and server and storage inventories.
  • Reviewed both company’s migration strategies and made recommendations.
  • Managed team of two Business Analysts and two Release Managers.

Confidential

Disaster Recovery Architect

Responsibilities:

  • Wrote DRP Assessment, SOW and SOP’s for company’s existing DR/BCP Plans. Areas of focus were the customer’s RPO, RTO, MPLS Network, Data Center, Cisco VOIP, Server Virtualization (VMWare, ESX 3.5), Applications, Citrix, Data Sources and Storage Replication (EMC CX3, Recover Point).
  • Worked directly for the CIO and closely with both the infrastructure and solution delivery teams.
  • Wrote RFP for a Storage replication solution and vendor. Evaluated and wrote recommendation to CIO on vendor selection.

Confidential

Data Center Architect

Responsibilities:

  • Led technical assessment in response to the RFP for the consolidation of the client’s Confidential data centers.
  • Wrote Next Generation Data Center Strategy for client’s Confidential region.
  • Areas of focus included applications, virtualization, storage, networking, disaster recovery, facilities and reduction in head count.
  • Provided three options including the following: 1) Construction of a new 16,000 sq.ft primary data center and a 10,000 sq.ft secondary data center.
  • The build of a captive unit to be supported remotely by a co-location site.
  • Evaluated Disaster Recovery tools for client.

Confidential

Logistics Project Manager

Responsibilities:

  • Worked directly with the VP of Network Operations on the successful transition of client’s wholesale operations and maintenance center.
  • Managed deployment of new desktop image that .
  • Supported client’s PMO.
  • Worked in advisory role with PMO and wrote project plan for logistics of Workstation/ACD/LAN project for NOC migration that included over 350+ users in eleven support organizations.
  • Wrote Project Charter for NOC migration.
  • Wrote response for client’s RFP for outsourcing of IT Department.
  • Reviewed client’s DR plan.
  • Participated in the selection of ACD vendor and design. Successfully managed the client’s ACD, UPS and Voicemail vendors.
  • Worked closely with Facilities and performed power/load calculations for 225 KVA UPS upgrade.
  • Sumitomo Banking Trust - Disaster Recovery Project Manager 5/08 - 9/08
  • Wrote Disaster Recovery site relocation plan.
  • Performed power and environmental calculations for new co-location site.
  • Successfully managed the relocation of the following infrastructure components: MS-Exchange servers, Proxy servers, Active Directory servers, MS Domain Controllers, Net App SAN, Dell Blade servers, Dell-EMC CX SAN and several application servers.
  • Managed customer Disaster recovery site relocation move.
  • Wrote RFP’s for VMware server virtualization project plan and Microsoft Exchange and Domain Controller migration project plan. Participated in the selection of vendors.

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