PROFILE:

• Expert trainer of Scrum, Kanban, Scrum at Scale, Scaled Agile Framework (SAFe4.5) to Executives, Managers, Scrum Masters, Product Owners, Program Managers, and Team Members
• Certified and experienced to train Leading SAFe (SA), SAFe for Teams (SP), SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), SAFe Product Owner/Product Manager (POPM)
• Trained and experienced to Teach, Mentor, Coach and Collaborate advanced Agile techniques to create high performing teams
• Extensive On Shore and Off Shore experience
• CI/CD environment utilizing Github and Team City
• XP Programming techniques - Pair Programming, TDD, CI/CD, Code Review, Automated Unit Testing, Funkomation
• Scrum Master, Coach, and Agile Lead to multiple teams
• Trained multiple departments and executives on basic and advanced Scrum techniques
• Presented and Implemented Scaled Scrum to synchronize and manage multiple Scrum Teams to a Release Schedule
• Continuous Delivery Portfolio Release Planning with VersionOne and Rally
• Scrum Master with teams utilizing Cloud Big Data (Hadoop, AWS), Enterprise Data Wherehouse (Netezza), BI (Microstrategey), ETL (Informatica), Workflow (Trello), Cloud SFDC, SQL, Java, Javascript, AJAX, etc.
• Scaled Agile Framework 4.0 methodology - SAFe
• Agile tools including JIRA, Version One, Salesforce Agile Accelerator, ServiceNow SNOW, RTC
• Agile Coach for new Scrum Teams
• Sys Admin and SME for Salesforce Agile Accelerator
• Infrastructure Project Manager of ATS, HRMS (PeopleSoft, Oracle), ERP,VOIP, CRM, Data Center, Enterprise Bank Applications, and Desktop enterprise Client installations
• Bank Project Management expertise navigating extremely complex environments
• Bank Experience with Loan Originator Compensation, Mortgage Origination and Servicing, Mortgage Statements, Construction Statements, Charge Off Collection Statements, Risk, Compliance, and all aspects of Indirect Auto Lending, Scorecard Systems
• Mobility optimization Project management experience
• Working within the Project Management Office (PMO) Communities Of Practice (COP)
• Test Management working within the Testing Center of Excellence (TCoE) and HP ALM 11.0
• Competent with all aspects of the Software/ IT Project Framework (SDLC)
• Proficient in all PMI Principals, Waterfall, Agile, and Scrum Methodologies, expert knowledge with MS Project 2010, MS Visio 2013
• Significant Vendor, System, and Platform Management experience including submitting RFP, weighted analysis of proposals, facilitation of Vendor selection committee, creation and oversight of KPI, creation and management of budget, executive communications
• An accomplished HR professional with acknowledged expertise in compensation, recruiting, sales, operations, benefits, HRIS, IT, and project management as an in-house expert.
• Strong Compensation knowledge, including OFCCP, FLSA, executive, sales, technical, equity, Performance Mgmt., Total Rewards, Variable Pay Programs
• Confidential subject matter expert in Banking industry
• Proficient with advanced Boolean Search string techniques in LinkedIN and Google.
• Proven understanding of leading edge social networking recruiting techniques and tools.
• Accomplished public speaker to government, private, and television on the subject of Staffing.
• Proven project management prowess encompassing planning, scheduling, managing new program deployment.
• Proficient in designing, developing, and implementing compensation, benefits, HRIS, sales operations and staffing programs.
• Excellent interpersonal and verbal communication skills promote an efficient and productive meeting environment
• Excellent written communication skills to create easy to understand audience targeted presentation decks, agendas and meeting minutes

SKILL:

Expert knowledge: MS Office 2010, MS Project 2010, MS Visio 2013, Windows 7, ACT 2010, Temps Plus, Avionte, Salesforce Agile Accelerator, Version One, Rally

Proficient with: MS Exchange 2007, Enterprise Server 2003, Citrix XenServer, Citrix XenDesktop, SQL* Plus, Kronos Time and Attendance, Oracle Forms Builder, CoatsSQL, SIP VOIP, Sharepoint, Peoplesoft, Oracle HRM, PL/SQL, Salesforce, Jigsaw, MS Lync, Appro, AppraisalTrac, Unifi, RIMS, Varicent, Exactly, Innotas, Synergy, Appro, Loan Center, ALS, Synergy, Experian, Fiserv, HP ALM 11.0, INNOTAS Cloud Project Portfolio Management, JIRA, Version One, ServiceNow Snow, Workday 24

EXPERIENCE:

Confidential, San Antonio, TX

SAFe Agile Transformation Coach

Responsibilities:

• Coached and trained the HR Agile Release Train
• Conducted a Value Stream Mapping workshop
• Conducted discovery analysis to identify team opportunities
• Coached 5 Scrum or Kanban teams
• Taught Story Writing workshop
• Taught SAFe Leading SAFe class (SA)
• Taught SAFe Product Owner/Product Manager (PO/PM)
• Developed and trained off shore contractors Agile and Scrum practices

Confidential, Irvine, CA

Program Agile Transformation Coach

Responsibilities:

• Coached 2 different Agile Release Trains
• Valuation Train under my coaching Delivered a major Release on time with zero defects
• Transformed Adobe Experience Management Team from Scrum to Kanban
• Learned KKB best practices to leverage On shore and offshore resources
• Participate in Continuous Delivery Kanban Portfolio Release Planning
• Developed new custom metrics to track progress across 16 teams on the .Com Sell and Buy Release Trains
• Trained and mentored Scrum Masters, Product Owners, Product Directors (Release Train Directors) and Squad Architects
• Trained the Valuation Division on the .Com Division Best Practices
• Stood up an Engineering Community of Practice (eCOP) for the Valuation Release Train
• Participated in the transformation to Scaled Agile Framework (SAFe)
• Participated in several companywide Program Increment (PI) Big Room planning sessions

Confidential, Torrance, CA

Agile Transformation Coach

Responsibilities:

• Developed advanced custom Salesforce solutions Talent Tracking Tool (T3) and Transition Of Workers (TOW to support decisioning, moving and tracking the Worker, Position, and Process with automated dashboards, views, reports, multi-tiered security, and workflow BPM
• SFDC Administrator on T3, TOW, and Agile Accelerator applications
• Managed through 4 major releases and several minor releases
• Managed through extensive On Shore and Off Shore resource volatility due to numerous issues
• Working closely with the PgMO, trained all team members, managers and impacted executives on proper basic and advanced Scrum techniques
• Fully integrated with Oracle ERP
• Leveraged customized instances of Workday
• Leveraged Kainos Automated testing Tool to enhance Regression Testing
• Significant customizing of Workday and Salesforce in support of the program including a large number of Integrations
• Worked through complications of Offshore Teams and remote Team Members
• Added complexities include the merging of Confidential Marketing and Sales (TMS) and Confidential Financial Services (TFS) and the Spin Off of Confidential Industries Commercial Finance (TICF) all using different HR Instances, systems, and structures.
• Integrated Docusign and Hudson lake into Salesforce
• TFS Subject Matter Expert with Salesforce Agile Accelerator
• Rolled out and implemented TFS first Scaled Scrum management approach to ensure a successful Just in Time Release
• Leveraged Scrum to improve the Workday Release 25 implementation
• Improved team Velocity by 92% since initiating proper Scrum
• Trained several new Scrum Masters and Product Owners on best practices in transforming from Waterfall to Scrum
• Agile Coach to the VMO, Legal, and Recovery Management Groups

Confidential, San Ramon, CA

Sr Project Manager

Responsibilities:

• Managed all documentation including Business Requirements, Project Plan, Work Stream Details, Roll Up Dash Board, Executive Dashboard, Steering Committee Decks, Risk Log, SharePoint Site, Test Plan, Defect Log, UAT Reporting, Test Summary Reporting, Post Launch Requirements.
• Fully integrated with Dealertrack e-commerce retail portal
• Worked closely with Risk, Compliance, Management Governance Committee (MGC), and New Activity Committee to ensure that all pre and post launch requirements were tracked and approved.
• Test Manager duties included writing and seeking approval on the Test Plan Document, Document and track all Testing activities, log all User Acceptance Tests (UAT) in HP ALM 11.0
• Worked closely with the system vendor (CRIF) on all communications with the Business
• Utilized MS Project 2010 to track the Critical Path and regularly communicated status to all Business Owners and Stakeholders up to the National Finance Group (NFG) Group Head.

Confidential

Project Manager

Responsibilities:

• Manage projects with Business Requirements Docs (BRD), Operational Specs, Functional Specs, Audit Traceability and Matrix for documents and procedures
• Project Manager and Business Analyst for Loan Originator Project under Confidential Mortgage Reform Program
• Project Manager for Appraisal Project under DF
• Project Manager and Technical Lead on Construction Loan Manual Statement Project under DF
• Project Manager and Technical Lead on HELOC and MBD Loan Manual Statement Project under DF
• Project Manager and Technical Lead on Charge Off Loan Manual Statement Project under DF
• Lead meetings with Sr Executives to create new and updated policies and procedures
• Supported project to upgrade PeopleSoft and Taleo to support Loan Originator tracking and integrated onboarding including writing requirements for inbound and outbound interfaces with Taleo and PeopleSoft using People Code
• Partner with Compliance, Legal, and Human Resource on Loan Originator requirements
• Develop QC plan and implement Auditor Function for all bank Loan Originators
• Partner with Appraisal, Originations, Underwriting, Processing, Commercial, Marine, and RV on Appraisal requirements
• Supporting the Servicing Group with numerous manual statement implementations where the Confidential Compliant automated solution is not yet available.

Confidential, San Francisco, CA

Project Manager

Responsibilities:

• Manage project with regard to deliverables, Time, Budget, Risks, Stakeholder Communications
• Make system and configuration recommendations/changes to respond to API calls coming from Bullhorn and 4D in Salesforce.com
• Manage the definition of all interface field mapping
• Manage the approval and development of the API Interface specifications
• Fully integrated with Einstein ERP
• Quantify, manage and oversee the performance Use Testing program
• Oversee and manage the private label program
• Oversee design and development of mobility optimized candidate portal
• Manage the company’s Salesforce.com enterprise schema to define API calls needed to interact with Bullhorn Applicant Tracking Database, and proprietary 4D database to achieve routine repeatable field updates in salesforce.com.
• Work with Bullhorn and 4D programmers to achieve the company’s specifications for integration of 3 platforms thru the use of API’s and inserting, upserting data.

Confidential, Tempe, AZ

Sales Compensation Scrum Master

Responsibilities:

• Working within the constraints of a very compacted time schedule, led a team of consultants to conduct a complete review and recommendation of the Sales Organization with regards to compensation practices and procedures.
• This includes but is not limited to all Sales Plans, Commission procedures, and Reporting practices.
• This entailed conducting confidential interviews of selected current team members within the 26 person sales organization, benchmark against several market surveys, present detailed ongoing updates to the Compensation Committee, and make final recommendations. Findings and recommendations presented to the Sales Team, the Sonora Quest Senior Leadership Team and the Board of Directors of Confidential .

Confidential, Pleasanton, CA

Infrastructure Scrum Master

Responsibilities:

• Partner with client to manage the program budget
• Vendor managemnet
• Define and manage the project plan with MS Project 2010
• Define and drive to completion all project deliverables
• Define and conduct RFP for website, infrastructure cloud services, Hosted Exchange, VOIP, CRM, ATS
• Finalize and approve all Statements of Work
• Manage vendors, and communicate status of the project
• Build Out on-going delivery team infrastructure

Confidential, Santa Clara, California

Sr Technical Program Manager

Responsibilities:

• Recruiting Mgr responsible for up to 16 Recruiters Nationally
• Managed Recruiting and IT departments using Agile Methodoloigies (Kanban & Scrum)
• Agile Coach to Product Owners, Scrum Masters, Stakeholders and Vendors on Scrum and Kanban Practices
• Successfully utilized Scrum to manage IT Department and all IT Projects
• Ensured compliance of all Corporate, State, and Federal processes and procedures
• Managed up to 600 employees, including 1099 consultants
• Selection and manage all Vendors and systems
• Managed website upgrade to include a optimization for mobile devices and a new candidate portal
• Technical Recruiter in support of the Professional Services Division
• Expertise recruiting Mech, Electrical Engineering, Accounting/Finance, Manufacturing, Human Resources
• Expertise recruiting software positions including C++, java, mobility, Big Data (Hadoop), gaming, LAMP, sys admin
• Developed and implemented I-9 Audit and Compliance, HIPPA Compliance, and Record Retention Programs
• Designed and developed an SQL database and Web Form to manage Client Profiles
• Project/Program manager for nationwide MPLS/T1/VOIP implementation
• Project/Program manager for Avionte enterprise application roll out, including documentation and nationwide
• Project/Program manager for a nationwide network rollout of ACT CRM to support the sales organization
• Kronos Time and Attendance- 3rd party vendor payroll approver - trained on input and approval
• Project manager for a nationwide software audit and upgrade of all desktops and servers
• Vendor selection and management of all systems and IT services
• Developed and managed recruiting strategy to include advanced techniques to identify passive candidates
• Developed and rolled out new flow charts, documents, policies and procedures to support Recruiting and Sales Operations

Confidential, Gilroy, California

Compensation Consultant

Responsibilities:

• Provide consulting expertise in Executive Compensation, Equity Planning, Incentive Plan Design, Market Analysis, Sales Compensation and Survey Administration while working in close collaboration with the client’s senior management and report to Senior Human Resource Management.
• Sales and Executive Compensation benchmark, analysis, recommendation and implementation of desired future state for Pre-IPO through fortune 1,000 companies
• Participated in the interviewing and selection of a new director of user interface for SAP America.
• Developed a job code database to provide a foundation for all of Safeway resulting compensation plans.
• Transformed a three-month engagement with Cypress Semiconductor into a 15 month engagement by utilizing job codes to further develop the company’s performance management program and process.
• Coordinate with EU and APAC Business Managers on a regular basis to drive deliverables.

Confidential, Santa Clara, CA

Director of Human Resource Operations

Responsibilities:

• Conceived designed, implemented, and administered the company’s global compensation programs, including Benefits, HRIS (PeopleSoft) and HR web site. Evaluated the effectiveness of local and global compensation and benefits programs; submitted findings and recommendations to senior management.
• Implemented Global Compensation strategies and tactics with local sensitivity. Worked closely with executive management to articulate key HR philosophies throughout the organization. Conferred in the development and management of a global HR budget. Conducted focal reviews based on competitive market analysis.
• Developed and administered of competitive short and long term equity programs featuring variable pay and stock options.
• Rapidly designed, presented and rolled out a new highly functional focal review tool.
• Conceived, developed and implemented a new pay-for-performance global bonus plan for all non-revenue generating employees.
• Selection and Manage HR Vendors and systems
• Conceived, developed and implemented the company’s first global stock focal to address broad banding hierarchy.
• Partnered with Senior Management in program development by providing prototypes and global modeling of new quota based channel, direct sales and services compensation programs.
• Conducted a review of executive compensation total cash analysis and submitted recommendations to the CFO.
• Managed a global cross-functional team charged with delivering a business case and ROI analysis to upgrade the current PeopleSoft system to the latest version.
• Managed and led a project team to cleanup and standardize the look and functionality of the HR web site.
• Managed the migration of more than 8,000 employees from PeopleSoft to Oracle and PeopleSoft Payroll to ADP.
• Managed the migration of more than 8,000 employees to a new release of an Oracle based HRMS including the developing and writing of Business Requirements for Compensation and Benefits.
• Part of Oracle ERP implementation team
• Directed the company’s first worldwide online focal review program for more than 28,000 employees.
• Participated in the selection and rollout of Fidelity as the administrator of a new consolidated 401(k) plan with a $400 million balance.
• Benchmarked all executive jobs and analyzed position to market the recommended changes to Base, Variable and Equity Cash Value mix.
• Conducted and managed an RFP for an Executive Deferred Compensation Program
• Guided a task force in the selection and roll out of a new consolidated service program.