Industrial Engineer Resume
Laurel, MD
SUMMARY:
PMI Certified Project Manager with a proven track record of successful leadership of business transformation initiatives. Utilized Project Management, Industrial/Mechanical Engineering, and Management Consulting tools and principles to lead cross functional performance improvement projects across private and public - sector industries (e.g., Healthcare, Diagnostic Testing, Transportation Security and Manufacturing).
KEY COMPETENCIES INCLUDE:
Change Management
Six Sigma - Black Belt
Lean Concepts
Team Building
Training
PROFESSIONAL EXPERIENCE:
Confidential, Laurel, MD
Industrial Engineer
Responsibilities:
- Applied engineering and research to identify ways to organize, manage, finance, and deliver high quality care; reduce medical errors; & improve patient safety
- Served as the process/performance improvement subject matter expert and led project work streams to meet critical needs. Implemented criteria that improved validation performance of the infection monitoring dashboard by 44%
- Worked with operational leaders to provide recommendations on opportunities for process improvements.
- Updated infection candidate monitoring dashboard to address infection prevention efforts of the Confidential
- Communicated and collaborated with customers to analyze and transform business needs and goals into functional requirements.
- Gathered and translated business requirements into functional specifications for software development through SDLC and Agile Scrum methodology
- Developed and conducted training of leadership for 14 units and ancillary staff for the scheduling module of the Inpatient Nurse Staffing and Acuity system three weeks ahead of pilot phase schedule
Confidential, Philadelphia, PA
Industrial Engineer
Responsibilities:
- Restructured the current inpatient nurse staffing web interface tool by utilizing the Systems Development Lifecycle (SDLC) and Agile Scrum methodology. The redesigned system increased information accuracy and optimized staffing decisions for inpatient units
- Analyzed and implemented solutions to issues (e.g., patient scheduling, pre-appointment preparation, patient flow and examination room utilization) that increased clinic capacity without negatively impacting access or patient care
- Increased Main Operating Room and Sterile Processing Department efficiency through accomplishment of the following:
- Produced 100% surgery ready case cart builds by centralizing the build process
- Achieved a 40% reduction in case cart missing gear by redesigning the process workflow
- Streamlined the case cart build quality assurance review process from five reviews to one
- Led the implementation of a surgical instrument tracking system
Confidential, Arlington, VA
Senior Business Consultant
Responsibilities:
- Transformed business processes and complex business issues through the application of Strategy Consulting principles, Business Process Re-engineering and Lean Six Sigma (LSS) techniques.
- Led a 16-person resource team through two BPR efforts (pay, financial management) that realized an 80% reduction of resource roles and process steps in the transition from “As-Is” to “To-Be” state.
- Provided To-Be analysis support for the business process re-engineering effort of the tenant based rental assistance program within the Enterprise Architecture’s Housing Assistance segment. Managed a five-person team to collect and analyze client process data to create the deliverables of a Business Process Model, Process Maps and Performance Measurement Model.
- Led a strategic assessment and execution of a client and Uniformed Services partnership that streamlined business operations and improved customer dissatisfaction of CAC processing sites.
- Evaluated actions required to improve effectiveness, increase economies of program delivery and reduce related overhead functions for Common Services provided to Service Member and Family Support Programs.
Confidential, McLean, VA
Senior Business Consultant, Strategy and Operations
Responsibilities:
- Delivered innovative business consulting solutions, business process design, systems integration and application design and management.
- Leader in facilitating groups in Lean-Kaizen events that improved cross-functional collaboration which reduced end-to-end cycle time, position re-assignments and intra/inter-departmental client issues and bottlenecks.
Confidential, San Juan Capistrano, CA
Automation Process Manager
Responsibilities:
- Designed, evaluated and implemented automation to meet ROI and business unit quality objectives.
- Implemented a robotic sample storage system that saved five FTEs.
- Project leader for implementation of a new department created to manage sample flow from client receipt, to laboratory hand-off.
- Department eliminated lost and missing samples issue by 100%
