SUMMARY

• Productive PMP and CSM/PSM certified program/project/Product Manager/ SCRUM coach/Master with over 25 years’ experience and verifiable expertise in delivering programs and projects within budget, scope, and schedule to complete customer satisfaction in diversified industries and technologies.
• Expert in bringing results and having things done by building successful global teams and optimizing processes, managing stakeholders, vendors, risks, quality, communications, and resources.
• Problems resolver / solutions provider based on exceptional expertise and leadership, verifiable with excellent s from all direct managers on prior roles.
• Vast experience as a Portfolio, Program, Project, Product, Development Manager and Scrum Master/Scrum Coach.
• Hands on experience with implementation, audit, and optimization of processes and technology under Waterfall, RUP, Agile, Six Sigma, and other methodologies with teams up to 250 people and budgets in $10M’s.
• Successfully delivered technology, business, and change management solutions, minimizing time to delivery, optimizing ROI, bringing customers and marketplace to them, optimizing processes and performance.
• Persistent business acumen with the ability to interface at executive management level to simplify customer experience creating repeatable, portable, and scalable products and solutions under minimized investments.
• Firsthand experience from technology, banking, transportation, retail, consulting, marketing, and other industries.
• Strategic visionary of business with knowledge of architecture, business and technical analysis, deep knowledge of business and technology operations, understanding benefits and performance impact on developed systems.
• Exceptional leadership, highest interpersonal, analytical, organizational, technical, administrative skills for problem solving utilizing strong interpersonal and communication skills with continuous political awareness
• Possesses strong organizational skills, excellent verbal and written communication skills, works well with clients and internal/international teams, and works effectively both independently and as part of a team
• Excellent attention to detail including the ability to capture and record decisions, discussions and events with in - depth knowledge of system and technology alternatives like infrastructure, security, software development, and architecture.
• Certified Scrum expert building teams and coaching them on team and enterprise level, including SAFe, CI, TDD and toolsets like Version1, Jira Greenhopper, Confidential RTC, Rally, TFS/Urban Turtle, etc.
• Continuous process improvement expert in diversified environments using Lean, CMMI, Scrum, and Six Sigma.
• Extremely skilled in coaching,, and mentoring in various aspects of project and program management.
• Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
• Strong skills in orchestrating international multi-thread efforts resulting in smooth projects flow with large global systems transformation and integration, release, and transitioning to end-users/support

PROFESSIONAL EXPERIENCE

Confidential

Sr. Project Manager

Responsibilities:

• Managing multiple concurrent strategic business and technical projects and programs on Enterprise level:
• Master Data Management - evaluating current state issues and solutions, selecting MDM tool, building data hierarchy and governance.
• Issues and solutions resulted to building enterprise stewardship on 3 levels - golden layer of customer and product data, transactional data level on the level of assigning products to customers and building billing, contracting, etc. transactional data, data stewardship should be based on the governance in data attributes and management rules, controlled by stewards, and Talend MDM tool was suggested as a source of data consolidation in a single Hadoop lake and integrating it to existing multiple data warehouses and databases, including Confidential DWHs, MS SQL Servers, and other databases, including Mongo data lake.
• Unified Customer Portal - unifying 6 different existing customer portals to manage different aspects of car dealerships, like internal Dealer Management System (DMS), a SDK product, CRM, etc. to connect products and customer services on transactional level, research of a vendor for the portal platform and e-Commerce solution, and implementing eStore on the platform within the unified portal.
• KPI Center of Excellence - building KPIs on Tableau reporting platform as presentation layer with a third level of data management based on the same data stewardship as defined in MDM to be able to drill down KPIs to source raw data and understand all permutations/derivations of data calculations and manipulations within the same sets of rules and data governance.
• Building multiple global teams consisting of technical development and QA, data and business analysts, DBAs, report developers in Cognos and Tableau, etc.
• Provided and coaching on Agile projects management for EPMO, giving classes, mentoring PMs on specific Agile tools, like Jira, Zephir, Bamboo, etc.

Confidential

Sr. Project Manager

Responsibilities:

• Successfully lead multiple business interlligence projects to develop, upgrade, and implement reporting systems, integrating data management technologies, optimizing processes to minimize costs and increase revenues, built more productive teams, organizing communication with Confidential, and assigning resources to long-term support goals.
• Built local and global business intelligence and reporting with data clarification and migration from local data warehouses and ODS to central Big Data Azure lakes with Birst Visual Analytics and proprietary ETL toolset.
• Coached team members on Agile/Kanban frameworks implementation for projects performance improvement.
• Worked with PMO leads to capture, analyze, to improve PMLC processes, and to optimize resources assignments between multiple competing projects.

Confidential

Project Manager

Responsibilities:

• Successfully lead multiple global business and technology projects to develop, upgrade, and implement global and local reporting systems, integrated multiple technologies, optimized processes to include international and local compliance to restrictions of customer data sharing to keep legality of transactions and to cut operational costs.
• Built local and global business intelligence and reporting with data merging and migration from local data warehouses in local markets to central Big Data Hadoop lakes with SAS Visual Analytics, Talend data integration from global systems, and Cognos controlling security, access, data logic, and data ingestion compliance for multiple global projects.
• Coached team members on Agile/Scrum framework implementation and scrum master for projects performance improvement.
• Proactively engaged multiple analytical teams and SMEs to build BRDs and architectures to streamline business needs and technical options in mutually beneficial design, engineering, implementing in both global and local markets.
• Built communications framework for multiple global business verticals as stand by meetings, reporting schedules, dashboards synch up between business teams, acceptance criteria and QA reporting for UAT and Functional tesing.
• Worked with PMO leads to capture, analyze, to improve project reporting processes, and to optimize resources assignments between multiple competing projects.

Confidential

Sr. Program Manager

Responsibilities:

• Successfully lead a multimillion dollars portfolio of projects to develop, upgrade, and implement at one of the world’s largest retail companies, synchronizing and coordinating efforts from multiple programs and projects, distributed over the world and between multiple vendors, standardizing deliverables, milestones, and resources, and controlling scope, costs, and timelines, making sure that transaction/identity management security and compliance are in place.
• Audited and synchronized program implementation processes and technical solutions between 3 large companies to satisfy needs of the end client on PCI 3 and 4 compliance and on business intelligence and performance.
• Managed multiple projects, including secure payments, POS communications, payment gateways, disaster recovery, etc., with distributed teams with Java/Javascript and C programming under Jira/ClearQuest/Amdocs tools.
• Audited, documented and optimized business processes to cut costs and simplify control of the program regarding costs and compliance/regulations for credit card processing, including PCI and EMV regulatory compliance.
• Worked with World PMO to capture, analyze, and improve project management processes and practices directed to streamline communications and documentation between project/program managers and local PMO organizations
• Aspen Marketing, subsidiary to Epsilon Marketing, a part of Alliance Data One of the largest database marketing companies in the USA

Project Manager

Responsibilities:

• Lead to success multiple projects on database marketing campaigns and campaign management.
• Managed multiple distributed teams in Waterfall and Scrum, utilizing TFS and Urban Turtle as tools.
• Utilized Confidential and MS SQL Server under PL/SQL and.Net technologies for building Big Data database applications and stored procedures or SSIS packages and cubes for business intelligence.
• Used Informatica as ETL tool and Business Objects/SSDT (SQL Server Data Tool) as analytical tools.
• Built business architecture and processes for implementation of innovative marketing solutions.
• Implemented Agile/Scrum as a new framework for managing distributed projects with up to 15 people in the teams, dramatically expediting projects delivery/quality and improving customers’ satisfaction, acting in combined role of scrum master, product owner, and scrum coach, utilizing.

Confidential

Project Manager

Responsibilities:

• Within 4 months successfully closed 7 concurrent software development and process management projects in .Net and Java languages, web and mobile platforms, related to risk and compliance management, in Agile and Waterfall environments, utilizing onsite, onshore (US), and offshore (Europe and India) teams utilizing Waterfall, RUP, and Agile (Scrum and Kanban) methodologies.
• Built and improved PMO processes adding new activities and building productive and environments in Agile, utilizing Scrum and Kanban frameworks for new software development, defects fixing, and production support, utilizing RTC (Rational Team Concert), SAFe (scaled agile frameworks), CI (continuous integration) with Build Merge and TDD.
• Coached and mentored project resources on utilization of Scrum/Kanban framework and Scrum ceremonies to optimize processes and decrease cost of development by optimal utilization of Scrum principles.
• Tracked and reported projects’ progress in SharePoint, integrated into MS EPM, keeping project reporting in synch with Confidential dashboards and standard reporting templates.
• Worked with project sponsors and stakeholders to integrate Scrum principles into business practices, coaching and mentoring stakeholders, involving stakeholders into scrum meetings and discussions.
• Worked with Global PMO to help building new processes and templates directed to conduct continuous improvement under Agile frameworks.

Confidential

Project Manager

Responsibilities:

• Brought to success multiple Enterprise and Global Project Management with concurrent marketing software development projects on Java, .Net, and Mobile platforms, related to ecommerce backend processing, POS and vendor integration, Confidential web services (AWS) for online automation, and implementation of Business Rules Engine, integrated into ecommerce backend, order processing analytics, etc.
• Coached and mentored international teams. Gradually converted waterfall to some scrum framework, running daily stand-ups, delivering short iterations of tested and accepted software increments, BAs on backlog format, requirements, tracking, etc.
• Supported PMO rebuilding for processes lining up between different departments (Product Owners, Architecture, Development, QA, and Business).
• Optimized processes on Lean and Agile approach.
• Developed templates synchronized with updated processes and project SharePoint sites.
• Coached and mentored Confidential and department level resources on converting waterfall iterative project management approach to Agile/Scrum framework.
• Trained scrum masters and product owners on projects planning and estimation, multifunction team building and on self-management and self-organization with continuous integration.

Confidential

Project Manager

Responsibilities:

• Successfully delivered multiple concurrent infrastructure technical projects from different knowledge domains, including: 3 call centers in Chicago, Deerfield, IL, and Des Moines, OH; IP telephony; WAN networks; virtualization; Disaster Recovery; MS Office 365 in-cloud implementation (Exchange, SharePoint, Lync, and Office), synchronization with Exchange 2010, and migration from Exchange, Lotus Notes, and Google platforms.
• Built from scratch a new datacenter in Australia with physical and virtual servers, SAN, LAN, storage, firewalls/zoning, load balanced, etc., mostly on Confidential technology managing efforts of local vendors and US engineers.
• Managed multiple US based vendors, including budgeting, scheduling, resources assignment and cost control.
• Organized projects into programs for tracking budgets and pooling resources to multiple projects from the same groups.
• Facilitated daily stand-up and project status meetings.
• Utilized Jira for projects’ issue and status tracking.
• Synchronized work with PMO in configuration management, standards and processes building, change management, templates, etc.
• Kraft Foods Global food manufacturing and distribution firm

Change Management Project Manager

Responsibilities:

• Successfully delivered separation of files and data within the company split into two separate entities within a program with over 40,000 impacted resources, building new infrastructure, creating new business processes and people change management, and implementing new KPIs/tracking solutions (Survey Monkey).
• Worked concurrently with 18 directly reporting functional groups, organized into a forum, to guide them through processes, technical solutions, building tracking team sites in SharePoint, building compliance tracking websites, reporting to C-Level the project progress, and resolving issues and problems on the fly.
• Consulted different management and functional groups on resource change control, Confidential readiness for the business operations; change management processes, etc., working in close collaboration with Confidential PMO.
• Organized knowledge transfer and group facilitations between different companies and departments.

Confidential

Manager

Responsibilities:

• Built a new PMO organization, developing methodologies and standards including all templates, processes, and guidelines for waterfall, iterative and agile project management at client locations. Provided strategic direction for IT projects managed by all project managers of the company.
• Standardized RFX, analyzing RFPs from public agencies and local governments and developing a methodology for response development, verification, submission, and approving in accordance with governmental contracting regulations.
• Provided technical writing of proposals.
• Managed development and submission of responses to RFXs, identifying proposal content, required resources for responses development, and building final versions for approval and submission to local governments and private companies covering implementation of OBIEE, OBS, Confidential Hyperion, and Confidential R12.
• Successfully implemented a strategic program of 4 projects in City of Chicago utilizing Confidential Apex technology, based on Agile Scrum methodology with Version1 tool, assuming roles of scrum coach, scrum master, product owner, business architect, and business analyst roles. Successfully built a productive scrum team.

Confidential

Senior Consultant

Responsibilities:

• Implemented highly technical environments and systems for credit cards and deposit management, managing projects, deployments, and released with business, project management, technical and business analysis, process management, and project management methodologies, utilizing z-Series mainframe, i-Series midrange, SharePoint, MS Project, OBIEE, J2EE, WSP/WAS, jRules, etc.
• Managed multiple medium to large size software development projects as a Sr. Technical Delivery Lead and Release Manager of a strategic large systems integration and building, including P2P online banking and mobile applications, interfaces between different banking systems, integration between online banking and mobile platform, implementing anti-money laundering (AML) compliance, financial data modeling for a single ETL process/flows, migration of customers and application solutions between systems, business continuity for debit and credit card processing including fees, interest, statements, and risk management in transactional environment with mainframes, mid-range, and distributed architectural solutions, using SharePoint as projects repository and reporting tool.
• Executed release management for scheduled integrated and independent releases on Confidential level.
• Managed triage sessions with onsite/onshore/offshore teams to define solutions and root cause analysis for major defects in releases. Built new processes and workflows for continuous improvement and change management.
• Delivered successfully projects and programs in Six Sigma, waterfall and RUP methodologies.
• Worked in combined environment with mainframe, midrange, and distributed systems running DB2 and Cobol/Java/Javascript (JQuery) based applications and proprietary ETL toolset continuous updating.

Confidential, Northbrook, IL

Project Manager/Scrum Master

Responsibilities:

• Delivered successfully 2 large and 2 medium size projects with new business functionality for e-Commerce property and casualty insurance (P/C) agency marketing portal utilizing web services/WAS-portal/SOA, Confidential and SQL databases, Java, ASP.NET MVC, and XML programming environment on UNIX and Windows platforms.
• Developed interfaces for integration between Agency Gateway portal and external insurance quote processing systems.
• Lead business analysis and documented requirements/user stories in templates and business cases utilizing UML and building use case architecture in Rational Rose.
• Worked with quality center ( Confidential QC) to document, test, track, and fix defects.
• Worked with QC resources to create, approve, and implement test plans, cases, and scenarios outside of scrum teams.
• Consulted PMO on processes improvement and PM methodology optimization migrating from waterfall to agile methodology for higher project performance and generating online reports in SharePoint and on story board.

Confidential, Abbott Park, IL

Project Manager

Responsibilities:

• Implemented SharePoint portal and embedded workflow implementation projects for PMO based on master data management, utilizing Lotus Notes for project communications.
• Mapped and implemented process changes into pharmaceutical R&D project management standards to convert four different processes from four PMO flows into a single standardized PMO, including FDA compliance.

Confidential, Oakbrook, IL

Portfolio/Project Manager

Responsibilities:

• Brought to success over 15 projects in data warehousing, infrastructure, middleware, and Confidential level software development.
• Worked concurrently in multi-vendor environment on 12 business and technical projects.
• Delivered enterprise solutions in disaster recovery, e-Commerce, vendor management, security zoning, SAP ERP landscapes including data warehouse with BI module and WebFocus reporting, and disaster recovery/business continuity with alternative data warehouse, Informatica for ETL, and Confidential v. 11. Implemented Citrix farm, Active Directory, Exchange, DB2 upgrade, and other projects in diversified infrastructures: Confidential blades with Windows, AS400, Confidential z-Series, P-Series, i-Series, Confidential for Windows, Windows VM-ware, WSP/WAS, MQ WS Message Broker 6.2, 7.1, HDS and IMC storage, SAP, Confidential Quality Center, SharePoint.
• The solutions were developed in Confidential Framework (.NET 2.0-3.0/Visual Studio - C#, VB.NET), Java/Javascript/JQUery, SOA, XML, HTML/HTML5 and other technologies.
• Was holding ultimate responsibility for the projects including QA/testing, risk management, communications, resource management, and time/cost/scope management.
• Acted as a business analyst and scrum master for some of my projects, providing vision into options and creating business requirements for stakeholders, when working under waterfall and agile product backlogs for my teams. Developed technical specifications for project teams, and converted requirements to test cases.
• Consulted PMO on project management methodology, SDLC, and metrics: combination of waterfall and agile methodologies, SLIM Estimate, Metrics and Control, Platinum Process Continuum, performance measurement, consolidation of multiple departments into uniform processes for business continuity utilizing PlanView as EPM tool and SharePoint as projects’ documentation and reporting repository. This required rebuilding Confidential -wide policies, rules, and processes.
• Built large and productive international teams (20 to 70 people), managing onsite, offsite, and offshore teams in USA, China, and India.
• Built business relations with multiple vendors to simplify processes and expedite deliverables.
• Advanced Computer
• Computer Systems and Project Management company serving Chicagoland

Project Management and MS Project trainer

Responsibilities:

• Develop curriculum and teach classes for PMP and advanced classes in Project Management: PM Fundamentals, Advanced Project Management Plan, Advanced Process Management and Continuous Improvement with CMMI, Six Sigma and ITIL, Risk Management, Stakeholder and Team Management.
• Develop curriculum and teach classes for basic and advanced in MS Project /MS Project Server 2010.
• Develop curriculum and teach classes for certified professional Scrum Master, and fundamental for Scrum Development Team Members and Scrum Product Owner.

Confidential

PMO/EPMO Portfolio/Program Manager

Responsibilities:

• Successfully managed, guided, and trained about 20 project managers from PMO level to deliver concurrently 30 to 50 small to large business and technical projects on Infrastructure, Disaster Recovery, and Security in compliance with Confidential PMO methodology, architectural standards (SDLC, SOA, VMware, etc.), with over 200 people in teams and over $90M in budget.
• Developed standardized PM Guide to match PMI-based methodology and mapped processes for PMO to extended workflows automation and designed online PM . Reengineered processes for project management and resource sharing for CMMI framework using Confidential Modeler software and MS Visio.
• Successfully implemented a bundle of project/program/portfolio management software with Clarity 8.1 and SharePoint 2007, integrating them with proprietary Java based solution.
• Controlled EPMO methodology compliance and resources performance, facilitated risk identification/ documenting/ responding with managed Quality Assurance. Served as focal point for auditing, documenting and resolving all project management issues between PMs and Confidential management in infrastructure and security.
• Facilitated two Functional Steering Committees (FSC) chaired by the company CIO/EVP, providing professional services, supervising PMO methodology, defining and authoring presentations, keeping FSC websites, facilitating action items for directors and VPs, driving large initiatives like disaster recovery, server consolidation, and ITIL implementation.

Confidential

Portfolio/Program/Sr. Project Manager

Responsibilities:

• Lead to production a portfolio of multiple strategic mission and business critical programs and projects in heterogeneous environment under different platforms on different hardware and software to optimize technologies on cost of support acting as business analyst, project manager, program manager, and portfolio manager. Managed vendor selection process.
• Built high-performance teams from multiple departments, contractors, and vendors.
• Many times my teams were ed with s of as the best teams in IT.
• Brought to production mainframes and enterprise data warehouses for significant process improvements and disaster recovery, excluding single points of failure, including DB2 database, ETL, and BI (Abinitio, Cognos, BO, SAS).
• Integrated multiple systems including complex credit card processing, direct ACH deposits in secure environment for e-Commerce, and WebLogic for Star Alliance member integration via Enterprise Service Bus, and disaster recovery solution.
• Also successfully delivered datacenter move to Denver as a disaster recovery, datacenter decommissioning (ChicagoRES), supported outsourcing of IT services to EDS.
• Provided capacity planning and management.
• Managed complex networks configuration and batch deliveries (SAN, LAN, Wi-Fi, Control-M, NDM, SFTP), middleware/portals (WebSphere/Tuxedo/WebLogic), distributed servers, VM-ware, and packaged/proprietary software in client/server environment managing a team over 100 people.
• Migrated 74 TB of data and 280 legacy applications from data warehouse and mainframes, including in EDW DB2 from storage arrays and from 4 Confidential 9276 mainframes in 32-bit environment to 2 z9-BC machines in 64 bit environment, delivering required Assembler and COBOL programming to customize the migrated apps.
• Resolved very complex competing demands from different business departments, negotiating acceptable outage without interrupting business processes.
• The teams were ed with s and Confidential bonuses.
• Assumed ultimate responsibility of multiple concurrent programs/projects (7 to 11 at a time) with budgets from $250K to $15M, utilizing MS Project/Server 2003 and SharePoint 2003, including application and system implementation and integration, infrastructure and business continuity, technical configuration specifications within process analysis and performance improvement projects.
• My portfolio budget was normally over $30M making it the largest in Infrastructure IT.
• Managed projects, programs, and portfolios in ITG/Mercury toolset.
• Further work experience upon request.