PROFESSIONAL EXPERIENCE:

Transformation Lead

Confidential

Responsibilities:

• Lead Strategist
• Lead Strategic transformation approach
• Worked at the strategic level with clients to develop agile transformation roadmap
• Developed and implemented weekly metrics to measure progress
• Transformation Lead
• Led teams in transformation using GEM Fluency Framework
• Worked with Agile Practice and PMO to ensure consistency in the approaches of all work streams across the program.

Account Manager/Lead Strategist

Confidential

Responsibilities:

• Pre - sales and Account Management
• Lead proposal preparation, bid management and collateral preparation
• Proposal preparation, engagement management, resource estimates and recommended the best product solutions
• Managed complex tasks and exceeded client expectations
• Managed client expectations and marketed approach across domains
• Adoption resulted in two contracts:
• 5M over two years for Workforce Management Strategy
• Included all roles from Sr Director to Team (Lean, Agile, DevOps)
• 15M pipeline development
• Understood and captured technical as well as business requirements
• Collected and presented data for competitor analysis
• Lead Strategist
• Workforce Management Strategic roadmap for Portfolio Management Office (PMO) transformation
• Developed framework to support Workforce Management Strategy that includes maturity measures and metrics.
• Framework provides weekly metrics against People, Product and Process metrics based on maturity level.
• Developed and implemented training program to create an affordable, well qualified talent pipeline for key agile team roles
• Developed and implemented internal upskilling program for verticals in key domains
• Developed and implemented onboarding for new agile associates
• Created T-Shaped skills based competency model
• Worked at the strategic level with clients to develop agile transformation roadmap
• Transformation Lead
• Led team in the implementation of coaching program (20 coaches)
• Worked with PMO in restructure and strategic transformation roadmap
• Worked with account team and PMO to ensure consistency in the approaches of all work streams across the program.
• Product Manager
• Developed Product Vision and Roadmap for Automated Agile Metric App
• Developed proposal and pitched idea to UST CEO, receiving $500K funding for initial Feature Set.
• Led workshops with Creative, Development, Product and BA teams to develop prototype, Release Roadmap, Prioritized Product Backlog including Features, Feature Sets and User Stories.
• Coached Product Team and Scrum Master Interns in role and responsibilities

Framework Inventor

Confidential

Responsibilities:

• Lean/Agile/DevOps Enterprise approach to delivering products and measuring success
• Supports organizations in moving from traditional frameworks/mindsets to Lean Agile frameworks/mindsets
• Four successful beta tests
• Three Cohesive Work Streams
• Enterprise Transformation Approach
• Enterprise Learning
• Enterprise Metrics
• Gamification increases and accelerates traction
• Roadmap to develop maturity in an iterative and incremental approach
• Supports attracting and retaining the right people
• Training in Place with continuous measurement to understand organizational fitness and product flow

Confidential

Senior Transformation Lead

Responsibilities:

• Pre-sales and Account Management
• Lead proposal preparation, bid management and collateral preparation
• Proposal preparation, engagement management, resource estimates and solutions
• Managed complex tasks and exceeded client expectations
• Managed client expectations with adoption from Strategy to Execution
• Contract extended twice as additional services were presented
• Understood and captured technical as well as business requirements
• Excelled in planning and handling customers
• Collected and presented data for competitor analysis
• Lean Agile Transformation Lead
• Working with executive level teams to transform organizations to Lean Management System and implementing Scaled Agile frameworks.
• Thought leader leading the development of Agile Portfolio Management Training materials
• Coach Portfolio/Executive Leaders in Lean Management practices and tools
• Respect for people/servant leadership Continuous Improvement Development Flow Lean Principles - empowerment Value Stream mapping as is/to be (Lean)
• Coach Portfolio and Program leaders in Scaled Agile practices and tools

Lean Agile Coach/Team Lead

Confidential, Seattle, WA

Responsibilities:

• Agile coach working closely with two DevOps teams, offshore and onshore with over 20 team members
• Moving team from Scrum to Continuous Flow model/DevOps using the Agile Engineering Fluency framework
• Facilitate meetings across the organization to leverage the following initiatives:
• Service Virtualization
• Service Oriented Architecture (SOA)
• Acceptance Test Driven Development
• Continuous Integration/Continuous Delivery
• Lean Management System/Continuous improvement - Value Stream Mapping/Kaizen
• Work with teams across the Supply Chain and Fulfillment organization (over 200 people) to:
• Coach and help teams to adopt Agile principles
• Help teams to understand Scrum, Kanban and Waterfall approaches and select tools that are effective for their team.
• Working with teams and JIRA support team in adopting JIRA which includes process modeling, workflow state identification, bi-weekly hands-on workshops and cohesive adoption.
• Work with organizations across technology (over 2500 people) to:
• Create and drive the Community of Agile Excellence
• Create and drive JIRA adoption roadmap, producing comprehensive management reporting
• Develop and deliver relative training for both technical and business partners
• Launch the SOA initiative enterprise wide
• Introduce teams to Code Quality initiatives in alignment with our Reliability roadmap
• Work with teams to mature the Product Management/Ownership roadmap
• Coach teams in the adoption of the Scaled Agile Framework across technology from Portfolio - Team level.

Scrum Trainer/Lean Agile Coach

Confidential, Seattle, WA

Responsibilities:

• Developed and led team in the deployment of PMO Transformation
• Governance to PMO Concierge approach
• Role rationalization, banding and career pathing
• Managed team in enterprise roll out of Planview software
• Training and coaching teams across the organization with the goal of using the Scaled Agile Framework (SAFe), Scrum, Kanban, Task tracking and variations.
• Selling - eCommerce/ Store Systems/RPOS, MPOS
• Retail Services Platform (SOA initiative)
• Enterprise Reporting
• Value stream mapping, root cause analysis and establishment of Lean framework across the organization at the Portfolio and Program levels
• Process improvement at the Portfolio, Program and team levels, including value stream identification and ART launches
• Roadmap development and deployment of the enterprise Kaizen program
• As a certified SAFe Program Consultant (SPC), provided SAFe Practitioner (SP) training across the organization
• Meeting facilitation with cross-functional team members
• Development of training materials and utilizing existing materials in class facilitation
• Coach Scrum Masters and Agile teams to improve Agile transformation process

Scrum Master/Lean Coach

Confidential, Kent, WA

Responsibilities:

• Lean Management System Overview training and implementation at the Portfolio level
• Lean Audit and team corrective action planning facilitation (Kaizen event)
• Agile training and coaching with offshore and onsite teams
• Develop team requirements and artifacts templates
• Facilitate team Agile approach with both onshore and offshore teams
• Team building and facilitated conflict resolution sessions

Trainer/Scrum Master/Lean Coach

Confidential, Olympia, WA

Responsibilities:

• Conducted Agile training course for distributed team
• Worked with team to develop project approach that would facilitate XP within a waterfall PMO
• Provided Agile coaching and training across multi-functional teams
• Assisted team to establish tools to support approach
• Developed and implemented organizational change strategy
• Conducted Kaizen event and introduced continuous improvement program

Scrum Master

Confidential

Responsibilities:

• Facilitated all Scrum ceremonies
• Worked with Project Manager using Scrum tools to meet project needs within a waterfall framework
• Developed management reporting template, distributed across teams
• Introduced innovations that were adopted by the agency
• Developed process improvement implementation strategy across agency departments
• Managed project risks and actions
• Managed QA testing and worked with development team to correct identified errors
• Delivery manager - responsible for working across teams to coordinate the delivery effort
• Security, Privacy, Performance, Development, Business

Project Manager/Product Owner

Confidential, Seattle, WA

Responsibilities:

• Managed the development of System Requirements in an Agile project environment with time sensitive deadlines
• Managed the development of Business Requirements document, approved by the client and used for UX development and design
• Created and confirmed stories and acceptance criteria with business team
• Provided leadership and direction to the Creative team in the development of UI Comps
• Used Azure to create wireframes and annotations for the development team
• Project initiation, scoping and monitoring
• Business liaison/Product Owner