SUMMARY:

• Over 20 years of consulting experience successfully leading Projects for implementing process and strategic changes within organizations, Architect, Engineering, Migrating OS, Application Packaging/Virtualization, and Enterprise Deployment.
• SCCM Administrator/Package Engineer - seasoned, well rounded, and experienced enterprise-level IT professional experience in technical and management roles at some of fortune 500 companies in multiple IT disciplines.
• Project Coordinator:experience; project tracking; scheduling and developing and implementing the program management framework and methodology; senior level reporting and presentation experience; Cross - functional project management experience; stakeholder/relationship mgmt.
• Engineer/Analystexperience including analysis, evaluation, and benchmarking
• Developed and lead strategies that lead to PCI compliance and mandate adherence; Vendor/contracts management and negotiation; Lead IT projects including data transfer, online development tools, and infrastructures; Experienced call centers, contact centers, and data-collection projects; security risk assessment
• Developed processes to collect multi-site data; Created help desk processes and workflow
• Developed IT process design in support of maintaining personable identifiable information (PII); Developed new business processes improvement, documentation, Reporting, SIP/CIP
• Developed instructor-led training and web-based training in support of process improvement and standardization; Designed measurable training objectives, preparing training content; Designed, developed, and implemented corporate training courses
• Experience re-engineering organizational practices in order to meet mandates, save costs, and maximize ability to meet organizational mission
• Experience developing buy-in from users and facilitating transition
• PCI, DSS, ISO, HIPPA, FISMA, SOX, GLBA

TECHNICAL EXPERIENCE:

Operating Systems: Microsoft Windows (10/8/7/Vista/XP/2000/NT/ME/9X), Novell (6.5/6.0), UNIX, Linux (Red Hat), AIX, SCO, Apple Macintosh OS (V, VI, VII, VIII, VIIII, X)

Application Packaging/Design/Image/Development: Symantec Altiris, Wise Package Studio/Wise Installation Systems (4x,5x,6x,7x,8x,9x), Flexera Installshield Admin Studio(5x-11), ORCA, VERITAS Win Install LE, Install Anywhere, Oracle Universal Installer, Net support Net Install, JavaScript, C++, C#, Notepad++, Python, Ruby, R, HTML, DHTML, XML, PHP,ASP, .NET, CSS, CVS, CGI, COM, SDK, Win32 API, MFC, ATL, SOAP, MSI Installer, PowerShell, WiX, WSI, VBScript, VB 6.0, ASP, WMI, WSH, Visual Studio, Batch, Perl, Windows Registry, BDD/MDT, OSD, USMT

Application Virtualization: Microsoft Application Compatibility Toolkit 5.6 (ACT), Microsoft Application Virtualization 4.6 (APP-V), Microsoft Enterprise Desktop Virtualization (MED-V), VMware ThinApp, Citrix XenApp, Citrix Virtual Desktop, HP Thinclient, Wyse Thin Clients, Cloud Computing

Enterprise Deployment/Release: Microsoft Systems Center Configuration Manager SCCM 2016/2012(R2)/2007, SCCM Software Distribution, SCCM Inventory Management, MS WSUS, SCCM DCM, SCCM Management Points, Microsoft Systems Management Server (SMS) 2003, Microsoft Systems Management Server 2.0, LANDesk Management Suite, Altiris Deployment Solutions, HP Novidigm Radia, IBM Tivoli, Novell ZENworks, CA Unicenter, Marimba Electronic Software Distribution, CCM and Matrix42

AREAS OF PRACTICE SKILLS:

SCCM 2016/2012/2007 , Software Deployment, Patch Management, WSUS, MD, OSD, Application Packaging, AdminStudio, Windows Servers, SEP, Windows 10, Windows 7, Team Management, ITIL

PROFESSIONAL EXPERIENCE:

Confidential

Site/Team Lead

Software Used: Windows 7/10, Novell Zenworks, AdminStudio, VMWare Packaging Tools, SCCM, VB Scripts, Hyper V, VMware, Packages, Microsoft Active Directory, Encryption Tools, Cognizant, Office 365

Responsibilities:

• Served as a top tier support team resource for evaluating and remediating complex technical deployment challenges.
• Manage the Software Repository, Package and or customized applications for SCCM Distribution
• Engaged with end client to produce written sign - offs of deployment completion
• Provided infrastructure and engineering support for Hospital s enterprise desktop management policies and practices.
• Lead technical team for production deployment and resolved issues
• Ensured Windows 7/10 platforms systems conform to established enterprise industry standards (systems management, security, operating systems, etc.)
• Prepared standard & virtual application packages (App-V) in SCCM and deploying to UAT and production machines & login IDs
• Production deployment of over 5000 nodes successful per site.
• Utilized VMware Appvolumes silent installs to provide real-time application delivery and lifecycle management
• Ensured all applicationsare centrally managed via App Volumesapplications and delivered to virtual disks, (without modifying the desktops or apps themselves)
• Appvolumes Endpoints are not affected especially during production hours for End-users.
• SCCM R2 Configuration Manager to deploy OSD
• Windows 7 to Windows 10 Migration including updates and patches

Confidential, Livingston, NJ

MAC OS X Architect/Deployment

Software Used: Macintosh Yosemite OS X 10.10.4, Maverick OS X 10.9, Altiris Deployment Server 7.5/Altiris Client Management Suite 7.5, Office 2011 for Mac, VMware Fusion, Packages, AutoDMG, SEP, Microsoft Active Directory, Encryption Tools

Responsibilities:

• Architect and design for integration of Macintosh OS X in existing Windows infrastructure: Lifecycle Management, Patch Management Mac OS X Server, Software Distribution, Malware Protection, Encryption Data Protection, Data Loss Protection, Internet Proxy, Remote Access, Security Baseline Security
• Setting up the components and infrastructure needed to manage Macs with Altiris
• Building custom images for Mac OS X Yosemite
• Packaging software and custom build actions for pre/post installations
• Deploying Apple software to MacBook Pro s via Altiris DS
• Connecting Macs into AD and VPN infrastructure
• Working with encryption software and security for Mac clients
• Documentation for handoff of company s Mac Project Cookbook/Roadmap

Confidential

SCCM Engineer/Administration

Software Used: MS Windows Server (2K8/2K3), SCCM 2007/2012 R2, Windows 8/7 (32/64), Office (2K10/2K7), Hyper V, VMware vSpehere Client, Adminstudio

Responsibilities:

• Work effectively as a remote team member for the technical team support
• Highly versed and experienced both with SCCM Server configurations and implementation, along with deployment and troubleshooting related to the SCCM agents installed on endpoint devices (workstations and laptops)
• Served as a top tier support team resource for evaluating and remediating complex technical deployment challenges
• Prepared standard & virtual application packages (App - V) in SCCM and deploying to UAT and production machines & login IDs
• Deployed Microsoft Security patches to Users, Desktops and Servers
• Custom designed and administration of Microsoft SCCM (all versions) for large enterprise and SCCM client agents.
• WMI Scripting for endpoints devices and troubleshooting issues
• Facilitated regular status meetings to review, discuss, and identify current and future requirements.
• Adding subnets to new sites & setting Local/Roaming Boundaries.
• Running SCCM patch management and software updates.
• Created and deployed application package installations, associated tasks sequence, created adverts, collections and adding users/machines to the relevant collections
• AD administration, adding users to AD groups for deployment schedules

Confidential, Atlanta, GA

SCCM Engineer/AdministrationConsultant

Software Used: MS Windows Server (2K8/2K3), SCCM 2007/2012, HP Radia, Windows 8/7 (32/64), Office (2K10/2K7), VMware vSpehere Client

Responsibilities:

• Gathered requirements through interviews, research and analysis
• Facilitated regular status meetings to review, discuss, and identify current and future requirements.
• Created concept designs to propose business solutions and identify system impacts
• Defined functional specifications reports and layouts
• Understand technical specifications including: data mapping and database modifications.
• Created collections and advertisements and trouble - shooting issues on SCCM servers & workstations
• Patch management utilizing SCCM
• Running SCCM patch management and software updates.
• Prepared standard & virtual application packages (App-V) in SCCM and deploying to UAT and production machines & login IDs
• Provide support throughout the SDLC.
• Monitoring network, servers, workstations & other devices with SCOM.
• Provided infrastructure and engineering support for Delta's enterprise desktop management policies and practices; centralized software packaging services and alternative computing technologies with Python Development, VDI, Thin Clients, Citrix and Windows 7 Release Deployment.
• Prepared SCCM Tasks Sequence for Enterprise software deployment
• Implemented new technologies including application virtualization and software packaging requirements for Windows 7 (32bit and 64bit) operating systems.
• Client Engineered both strategic and tactical plans that created a safety-conscious environment resulting in employee safety and well-being.
• Liaison technical and business requirements gathered from the business units.
• Analyzed, designed, and documented platforms and systems to meet enterprise requirements
• Performed root cause analysis to quickly recover from service interruptions, and to prevent recurring problems.
• Researched, evaluated, and recommended emerging technologies for enterprise use to consistently drive down total cost of ownership.
• Performed technical reviews comparing enterprise standard platform components with that of their leading industry competitors.
• Consulted with other business units to advise platforms teams for product installation.
• Designed and document enterprise standards and procedures.
• Ensured Windows 7 platforms/systems conform to established enterprise/industry standards (systems management, security, operating systems, etc.) and reference models.
• Implemented changes process to platforms with minimal impact to the business for enterprise standards and procedures.
• Mentored and analyzed work with staff and consultants

Confidential, Atlanta, GA, & Miami, FL

SCCM Engineer/AdministrationConsultant

Software Used: MS Windows Server (2K8/2K3), SCCM 2007/2012, Windows 7 (32/64), Office (2K10/2K7), MS Hyper-V, VMware vSpehere Client

Responsibilities:

• Worked with management to understand business needs and facilitate communication with all departments
• Worked as Team Lead and liaison between business users and technical staff
• SCCM 2012 migration in preparation for upgrades/updates
• Implemented UAT testing for Release production and task sequencing
• Analyzed vast software libraries for Client Server based OS
• Provided Virtual application distribution solutions specifically Microsoft App - V, Terminal Service and streaming applications.
• Created SCCM collections and advertisements and trouble-shooting issues on workstations
• Manage the Software Repository, Package and or customized applications for SCCM Distribution
• Reviewed Confidential s Active Directory architecture and group policy
• Running SCCM patch management and software updates.
• Transitioned from legacy technologies to State of art technology
• Maintained strong relationships with vendors and client positioning
• Implemented Enterprise Scripting Packaging and Deployment solutions according to Microsoft s recommended standards and best practices
• Mentored and analyzed work with staff and consultants