SUMMARY

• Dedicated Bilingual Human Resource Professional wif more than ten years of experience managing a full spectrum of human resource programs, including implementations, benefits, training and development, payroll, and compensation. As an agile, highly collaborative HR leader wif international acquisition experience, me move broad - scale global initiatives forward.
• Considered an approachable human resources leader, me bring proven success in training executives, managers and staff, realigning business strategy and implementing software and employee plans to boost morale, performance and retention amid constant change. A proven track record of significant improvements in learning processes, productivity, quality, and customer satisfaction while reducing costs, lowering turnover, and maintaining a positive work environment. dynamic leader, strategic thinker and decision-maker.Areas of expertise:

TECHNICAL SKILLS

• Human Resources
• Kronos
• Implementations
• Compensation
• Benefits Administration
• Talent & Performance Management
• Training & Knowledge Development
• Payroll Administration
• Project Implementation
• Project Management
• Union Dispute and Resolution
• Workday
• Data Analysis & Transformation
• Business Analysis
• E-Learning Initiatives
• Oracle
• SAP
• Safety Policies and Procedures
• ADP
• PeopleSoft
• Taleo Systems
• Salesforce
• Systems Development Life Cycle
• Recruiting
• Strategic Workforce Planning
• Change Management
• Supply Chain
• Risk Management
• Global Communication proficiency

PROFESSIONAL EXPERIENCE

Confidential

Global HRIS Operations Manager

Responsibilities:

• Revised HR Handbook to match teh current policies and procedures
• Revised and drafted NDA’s for supervisors and non supervisors
• Created competency plans
• Identified opportunities to improve operational efficiency and effectiveness of teh HR Operations.
• Designed, developed and communicated a Business Performance Incentive plan
• Managed Human Resources activities and developed strategies dat supported teh company in achieving its overall business objectives.
• Responsible for coordination and administration of Base, Bonus and Long-term Incentive programs by checking reports, providing system testing, and communicating important systems and program information to managers.
• Directed annual focal, coaching executives to efficiently deploy compensation tools such as bonuses, promotions, and base increases while accounting for overall business impact.
• Consulted wif management regarding findings of competitive analysis for compensation practices and structure;
• Orchestrated company wide off-cycle compensation process, targeting critical talent for bonuses, base salary increases, and other incentives to ensure retention of top employees.
• Contributed directly to strategic business decisions.
• Provided counsel to business team.
• Monitored activities of assigned IT controls to ensure compliance wif internal policies and procedures including monthly, quarterly and annual account and activity reviews
• Facilitated compliance wif teh internal control standards via regular monitoring of related activities
• Handled employee terminations, grievance and other difficult situations in a sensitive, fair and respectful manner, working closely wif legal counsel, supervisors and management
• Developed job profiles and source candidates from major job boards
• Served as teh global project manager for teh implementation of teh HR, On boarding, Recruiting, Payroll, Benefits, Performance Management modules
• Planned and developed on-teh-job training programs for line employees and career development programs for managers wif a focus on retaining existing talent and reducing employee turnover

Confidential, Houston, TX/Seattle, WA

HR Consultant

Responsibilities:

• Designed, evaluated and modified benefits and compensation policies to ensure dat programs are current, competitive and in compliance wif legal requirements
• Implemented 4 HCM modules
• Conceptualized, developed, and disseminated user guides, learning manuals, and other course materials
• Structured work, framed issues, and produced analyses dat answered complex business questions
• Created and rolled out training to all functional areas and provided train-teh-trainer training to internal and external customers
• Created pay structures (sales, geographic differentials, specialty groups).
• Provided training to users, prepared training materials and guidelines, and assisted users in HR, Benefits, and Compensation
• Ensured systems, modules and reports were in compliance wif all state and federal requirements
• Created and executed test cases for multiple projects
• Worked wif IT, managing all HRIS operations, identifying roles, developing project structure and designing new objectives.
• Identified training requirements and implementing them into programs.
• Handled all IT and HR project team wif HRIS technical issues.
• Streamlined reporting process/procedures reducing processing time
• Researched best practices and used them in all training programs.
• Aligned new learning development and solutions wif teh company's strategic goals.

Confidential, Houston, TX

Global HRIS Manager

Responsibilities:

• Part of teh Executive Steering Committee wif teh implementation of SAP to GSAP
• Delivered unique virtual classes and trained others to use virtual meeting platforms
• Super user and administrator for major multi-level learning management system (Content, Catalog, People, Performance, System administrator)
• Played a vital role as LMS administrator, training professional in teh design, development, and delivery of instructor-led, virtual, online, and blended programs
• Global experience wif benefits, polices, and procedures in Canada, UK, and US
• Created 3 MI (Management Information) Global databases through Microsoft Excel.
• Produced Monthly CAR reports (Compliance Action Register).
• Conducted Union avoidance training and education for logistics and distribution management.
• Developed and delivered communication material for teh DS-One/Streamline global standardization programs.
• Provided system analysis, design, development and deployment of BI applications.
• Worked directly wif customers, employees, analysts and vendors to develop, articulate, and document a project approach.
• Ensured content and design consistency in HR department website.
• Collaborated wif IT to develop and maintain HRIS tools utilized for recruitment.
• Trained administrative support in proper methods and procedures wif HRIS.
• Reviewed all plans for changes in HRIS
• Utilized presentation software and incorporated Power Point presentations,
• Developed training manuals presentations and videos on numerous topics.
• Prepared weekly P&L reports, set midyear/yearly budgets wif senior management and analyzed restaurant sales and profitability

Confidential, Houston, TX

Director of Human Resources

Responsibilities:

• Implemented HR and Payroll system
• Drove teh continuous personal improvement and professional development of both leadership and non-leadership employees reducing turnover by 10%.
• Made recommendations and developed guidelines on salary structure adjustments and new hire compensation. Function as a strategic partner to drive key HR initiatives.
• Counseled employees and managers on performance standards and employee relation issues.
• Assisted line management in managing day-to-day employee issues; implement policies, procedures, or programs while adapting operations to accommodate different business practices.
• Advised and consulted for new company compliance, new technology deployments
• Worked closely wif teh security team to address issues/concerns identified by them
• Conducted reviews and document results based on defined controls and standards
• Identified and implemented numerous ideas to streamline processes to include: centralizing key HR functions (staffing, training, and payroll) for different sites, uploading large data files versus individual data entry, and automating metrics and reporting, resulting in a substantial cost savings.
• Designed and implemented programs for different departments;
• Utilized presentation software and incorporated Power Point presentations,
• Developed training manuals presentations and videos on numerous topics.
• Prepared weekly P&L reports, set midyear/yearly budgets wif senior management and analyzed restaurant sales and profitability
• Upgraded talent by strong recruiting and employee referral program. Eliminated unwanted voluntary attrition.
• Met critical business skill demands lacking in teh organization
• Revised job performance review process, job descriptions. Implemented employee of teh month, and supervisor training. Successfully negotiated reduction in health care costs.